Find cheap flights from Guangzhou to Los Angeles

Pros: "Creew, food , prompt service"

Pros: "crew was amazing and movie selection was good"
Cons: "poor business class seats and small screens"

Pros: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Cons: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."

Pros: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."

Pros: "The great service and comfortable flight"
Cons: "N/A"

Pros: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Cons: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."

Cons: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"

Pros: "The cabin crew are the most professional and beautiful in the airline business."
Cons: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."

Pros: "best airline ever"

Cons: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("

Pros: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."

Pros: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

Cons: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."

Cons: "Horrible delayed and no food offer or available even to purchase!"

Pros: "I love it."
Cons: "none"

Pros: "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."

Pros: "The staff is friendly and helpful"
Cons: "There wasnt anything i didnt like for this flight"

Pros: "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
Cons: "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."

Pros: "The service and entertainment"
Cons: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"

Pros: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Cons: "The only problem was the long layover"

Pros: "the flight attendants were great and it flight was smooth."
Cons: "long flight"

Pros: "Outstanding customer service! We will fly Korean Air again!"
Cons: "They ran out of 2 of the 3 food choices after serving only half of the plane."

Pros: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Cons: "Seat was hard."

Pros: "I could never have survived that long a trip on a cramped US airline sitting in a center seat."
Cons: "I don't like their policy of closing all the blinds when it is daylight outside."

Pros: "Good more choices"
Cons: "Transit in Korea make shorter hour"

Pros: "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
Cons: "The flight was very lomg, but nothing could be done to remedy that."

Pros: "Light flight, extra space."
Cons: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."

Pros: "Awesome trip"
Cons: "No complain. The crew did great service."

Pros: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Cons: "Cabin was a little warm the whole time. No individual air controls on this particular plane."

Pros: "A380 is great plane (this coming from a real Boeing enthusiast). Very Quiet! Coach had more leg room than I expected, especially for a non-US carrier. Good service and great inflight entertainment. The airline is not a US domestic carrier so flight staff might not understand every English word of a request but they try very hard. Most US carriers would not try as hard if I were speaking Korean! The whole world does not speak your language and remember that coach is coach for a reason $$$. Customs procedures are out of the control of carriers so comments about that."
Cons: "No individual control for air vent and it was a bit warm for me but most people were comfortable."

Pros: "Cabin crews are very kind."

Cons: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."

Pros: "Everything was perfect!"

Pros: "Good customer service"

Pros: "Staff great"
Cons: "Food selection"

Pros: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Cons: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."

Pros: "The stewardesses are very good and attentive."
Cons: "Not applicable"

Pros: "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
Cons: "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."

Pros: "The crew's professionalism and service. I wish Korean Air could provide training to the US based airlines! Well done!"
Cons: "The vegan meal was served twice during the flight. A bit more variety would have been nice. Qatar airways has a better variety of entertainment."

Pros: "The crew was very anxious or something, controlling for no reason."

Cons: "Next time"

Pros: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Cons: "The seats are small."

Pros: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."

Cons: "I'm a big person so the seats are not comfortable for sleeping during long flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."

Pros: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Cons: "The entertainment has limited choice of movies."

Pros: "Leg room was more than most economy; however, my seat would not lay down and it was miserable for 11 hr ride from Korea to Los Angeles, California."
Cons: "Seat would not lay down for 11 hours."

Pros: "The incheon airport efficiency, the food Inboard, the transit was food."
Cons: "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."

Pros: "Bathriom cleanliness and the good work of the stewardesses"

Pros: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Cons: "The food needs to be improved."

Pros: "Crew was prompt and courteous Entertainment choice was good"
Cons: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"

Cons: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."

Pros: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Cons: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."

Pros: "Everything"
Cons: "Everything the whole team was great."

Pros: "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
Cons: "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."

Pros: "very clean over a 9 hr flight , great seat and flight attendant"

Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"

Pros: "Staff is awesome"

Cons: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."

Pros: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Cons: "No problems."

Pros: "The quality of your aircraft. Clean, modern, plenty of leg room."
Cons: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."

Cons: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."

Pros: "Staff very friendlym Flight was on time."
Cons: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."

Pros: "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
Cons: "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"

Pros: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."

Pros: "The staff is very nice."
Cons: "The exonomy seats."

Pros: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."

Pros: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."

Pros: "Friendly staff and great food. Cabin was spacious even for Economy."

Pros: "Crews' performance was good."
Cons: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."

Cons: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."

Pros: "Staff was pleasant, food was good, decent movies overall."
Cons: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."

Cons: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."

Pros: "Very nice flight attendants"
Cons: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"

Pros: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Cons: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."

Pros: "Service was nice way more room than American Delta or United for economy"
Cons: "None"

Pros: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Cons: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"

Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"

Pros: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Cons: "NONE"

Pros: "Good staff, good service, good entertainment"
Cons: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."

Cons: "Hdhdhd"

Pros: "Good Business Class, will fly them again. Excellent service."
Cons: "No meal served upon take off, snacks only."

Pros: "Crew was outstanding Food and service was excellent"
Cons: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."

Pros: "Crew is always awesome"
Cons: "Needed more Japanese movie options"

Pros: "Was able to request a gluten-free meal for the flight"
Cons: "Nothing"

Pros: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."

Pros: "Crew services"
Cons: "Seat space, window side, especially foot area no space for my bag and legs"

Cons: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"

Pros: "Great seats in business class. Lots of privacy. Great service as well."
Cons: "American style Food could have been better. Didn't try the Japanese food."

Pros: "Very friendly and attentive service, good movie selection on new screens."
Cons: "TSA-style pat-down at the gate in Narita before allowed to board."

Pros: "I liked the friendly staff, the movie selection was also great!"
Cons: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"

Pros: "Food was good but not on every segment. Unlike many other airlines, ANA ticket counter team was very good. Japanese cabin crew etiquette & respectfulness are appreciated."
Cons: "Cramped seats. Narita has poor general facilities overall. Therefore ANA should offer a discounted lounge facility for passengers with more than 4 hours transit. (I read that lounge food is surprisingly bad. I used the United lounge instead.)"

Pros: "I like the whole experience overall I would definitely Fly ANA again"
Cons: "I like the whole experience overall"

Pros: "I got to my destination on time with my luggage"
Cons: "Decent flight but not the seat that I wanted. Window seat without a window. Emergency exit seat which is supposed to have leg room but didn't because of emergency door. Taking some over the counter pain medication helped this and made the flight bearable. Fewer storage options."

Pros: "The space, movies, & comfort"
Cons: "The food selection."

Pros: "Excellent service and food"
Cons: "None"

Pros: "The crew was friendly and the plane on time."
Cons: "I'm 6'6 tall and there wasn't enough room for my legs."

Pros: "all of them are nice and welcomed."
Cons: "early morning I would like to have a cup of coffee really bad. Nobody around and nobody brings any coffee."

Pros: "Everything"
Cons: "Nothing in particular"

Pros: "I had a great flight. The food was ok but I was able to sleep for most of the flight."
Cons: "I really have nothing bad to say about the flight."

Pros: "The food"
Cons: "The leg room"

Cons: "This review is about Air Canada from Los Angeles to Vancouver. Our flight was cancelled the flight for technical reason, without a notice. We found out when we got to the airport with four children. We were put on a later flight that also left Los Angeles later than the scheduled time. We arrived to Vancouver so late that we could not make the latest BC Ferry to Victoria that left at 9:00 pm. We lost our hotel reservation in Victoria. We were stranded in Vancouver till we could find a hotel that cost us an extra $600 (US dollars), an extra reservation for the ferry and lost a precious half a day of our vacation. When we complained about this wasted time and money Air Canada did not utter not even a clear simple apology. It offered a lousy discount on our next flight with the company, believing that we may ever use such an uncaring company"

Pros: "Decent crew. Decent collection of movies."
Cons: "Overall, this flight service from Montreal for Los Angeles (6 hrs flight) service was worse than the interconnection flight I have experienced in Europe (2 hrs flight). There is no snack provided on this journey and you have to pay for everything (snacks and even the headphones). On the European flights, the snack was provided multiple times for short duration of the flight."

Pros: "Good leg room in coach"
Cons: "Flight was late leaving, the boarding process was messed up and could not understand the person doing the announcements (was speaking too fast)..."

Pros: "Great service, staff very pleasant!"
Cons: "Nothing"

Pros: "The flight itself was comfortable."
Cons: "The flight came in 20 minutes late, and managed to leave 1 hour late -- I've never before seen a flight become even MORE late because of the boarding agent. There was no communication whatsoever. There was only one agent working the gate. When it was time for passengers who needed help boarding, he took them back one at a time, leaving the gate completely unstaffed. When he came back, he strolled like there was no urgency whatsoever. Every other airline I'm on tries to speed up boarding if the plane is already late. I was amazed that they didn't even add a second agent to the gate."

Cons: "Only told after tickets purchased, that a visa was needed to change planes in Canada! This information needs to be provided prior to purchase. I paid one-third the cost of the ticket to cancel it and then had to book another ticket closer to departure which was more expensive. Have never heard of such a thing. I live overseas and but had a valid U.S. visa for my travel, but couldn't change planes without applying tor a temporary resident visa which takes longer to obtain than the time before I needed to fly. Very upset and disappointed. Will certainly avoid purchasing from Air Canada again."

Pros: "flight was comfortable."
Cons: "Food was not of good quality, had too much spice and salt. Fruit was a little too hard to cut. Toilets trash was not cleaned from previous flight. She Asian movies were same as in the previous flight. Need to provide more choices on SE Asian movies."

Cons: "It was uncomfortably hot onboard for the entire flight. I couldn't wait to deplane and cool down."

Pros: "North American flights are definitely not as comfortable as in Asian flights"

Cons: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"

Pros: "I liked that I was finally going home for some much needed rest."
Cons: "That's we were stuck in the plane for 30min after we landed because of some miscommunication between LAX and the air Canada staff."

Pros: "Was offered water frequently :-) at least didn't have to ask or pay for it. Entertainment was offered. Limited choices."
Cons: "There was no announcement for boarding and we found out only when we ASKED personally. Nothing on the board, nothing through speakers. Smaller aircraft for this leg of the journey, not to blame, but seats are old and need refurbishing. They're not torn or anything but not comfortable at all. Restroom very small and uncomfortable like a truck stop. Always a line at the door."

Pros: "Movies ok"
Cons: "Very very very cold and no blanket !!!!! Was a struggle"

Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."

Pros: "The seats had the entertainment screen."
Cons: "As the night flight, the lights could have been dimmer."

Pros: "Boarding was relatively painless. Flight was on time. What i didnt like was the crew. The flight from Toronto to Los Angeles was five hours. They had the fasten seat belts light on the entire trip because they said the turbulence was bad. I have been on alot of flights and let me tell you that the turbulence was not bad at all. After three hours prople decided enough was enough and started going to the restroom. The crew would get all bent out of shape and get on the PA yo please stay in your seats and not use the restrooms at this time. Really!! Well that didnt happen. The only thing they give you is one free drink. No penuts, cookies or pretzels. If you want food you have to pay for it. I sat by the window and my window was all greasy. I couldent really see out of it. I did use the rest room and it was pretty clean."
Cons: "Flight was on time and the restroom was clean"

Cons: "My luggage had not being delivered yet. Somebody decided not to located it to my conexion with COPA in Los Angeles. I am wondering if I could have access to my stuff before going back home in Vancouver. My family is waiting here for the gifts that I bought for them. I am feeling really embarrased with this situation."

Pros: "Besides a french men close to us that doesnt know what is a deodorent , everything was fine for the travel : ontime, friendly staff, no problem at all. Always recommend air canada for its quality standard. Complimentary drinks ok"
Cons: "Pay-to-eat only, no little crackers like before , come on!"

Pros: "The crew was friendly."
Cons: "I hate the new policy where you have to pay extra to reserve any seat whatsoever. I got stuck in the emergency exit row, with no right arm rest, which made the flight very uncomfortable. My earbuds supplied by air canada were of the poorest quality, and I could barely hear the movie. Finally, when it was time to order food, there were hot meals listed on the menu, but the flight crew had to check to see if they were available."

Cons: "Waiting for an hour on Tarmac upon arrival in LA"

Cons: "my luggage and my baby's car seat was delayed. I arrived at 10 pm and my luggage and baby's car seat was missing. I was told they will deliverer it to me the next day, but I have not received my stuff now its been two days"

Cons: "From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."

Pros: "The flight was as expected. Nothing bad, nothing outstanding."
Cons: "The flight was delayed by an hour, and boarding took forever. Why don't people's "carryons" get checked to see if they actually fit? Why are they not held to the stated rules for size, quantity and weight? It would make everything much faster. If you can't lift your luggage into the overhead bin, it probably should be checked."

Cons: "Nothing"

Cons: "Air Canada is terrible"

Pros: "Great service!"
Cons: "The flight was delayed 2 hrs from Pearson. Scheduled to depart at 645, didn't show up at gate till 730. Headset plug didn't work, full flight, nowhere to switch."

Cons: "Entertainment system was not working and in one of our seats the Audio was not working"

Pros: "Easy boarding n Nice friendly crew - offered refreshments often n was on time - got lucky with extra empty seats - food option was pretty good for flights"
Cons: "The Entertainment monitor on some seats are erratic n movies don't come on - they need to check them all"

Pros: "GOOD LEG ROOM"
Cons: "THE FOOD STILL SUCKED."

Cons: "Changed the non stop flight on me to stop in TO from Montreal. Really lame and added 3 extra hours to my flight back to Los Angeles."

Pros: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings!"
Cons: "Flight delayed 2hrs without proper notification."

Cons: "I could not checkin online and had to arrive really early at the airport so the agent could do it at the counter because Air Canada's system screwed up my ticket."

Pros: "Landing"
Cons: "Very uncomfortable, no leg room"

Pros: "everything is Ok."
Cons: "space is too small."

Pros: "very quick ride. Service was fast and efficient,"
Cons: "those who had carry on bags and had no room to store in the overhead had their bags loaded in cargo at no cost This is very annoying for those of us to pay for luggage. I see this all the time and very frustrated about this issue."

Cons: "Up to the last minute didn't advise flight was to be delayed. We board the plane late . Then brought bak to gate because of mecánical problem. Flight reschedule at 7.30 next morning. Had to organize on my own amother flight more acceptable and will leave 2 days late. No support for cab to go back home No voucher issued. The worst service ever. Was traveling with a pet."

Cons: "I wish there were movies available to watch or purchase to watch. It was a 3 hour flight and I feel at that length of a flight a movie would help to pass the time."

Cons: "Uncomfortable seat, bad entertainment."

Pros: "crew was polite"
Cons: "when i bought the tickets we weren't told that the baggage and food wasn't included and I had to pay for it (US$100 or the baggagge alone) we were changed to a different craft and could't choose my seats in thiis craft they seat us all separated, when i had already chosen our sits in the former craft they didn't sit us together when we asked for it at the counter we were 1.5 hours waiting inside the airplane , so i lost my bus to Santa Barbara we weren't given any snack for the delay"

Cons: "Extremely tight space."

Pros: "Why did we have to pay for head phones?? No included food what so ever!! Not even peanuts or a cookie. Why try to make me buy everything after I paid a full price?? The seats were crowded, every person walking in the aisle brushed against my shoulder. Air Canada, never again"

Pros: "Tv screens. On time arrival even though we left late. Not Stingy on beverages."
Cons: "Ineffecient boarding process. Walk to ticket counter from parking was a distance Walk from ticket counter to checked in luggage drop off was ridiculously long Seperated my wife and kids and myself on the plane even though we booked together. I had to ask people to switch seats with us on the flight. Refused to help with this. Money making ploy. Not classy or respectful. I don't care if we don't get to pick out seats but at least set us up together."

Pros: "No entertainment beyond ipod rental..."
Cons: "Not enough time (1 hr.) for connection in Calgary... very stressful in USA Customs line and subsequent USA security line... baggage did not make flight and still not received in 38 hours... difficult start to vacation."

Pros: "No leg room. Very stiff seats"

Pros: "The flight was great."
Cons: "Linda was quite rude and aggressive. She would often hush me with her finger or ignore me when I would talk to her. It made me reconsider flying with air Canada"

Pros: "The crew was very pleasant."
Cons: "You have to pay for everything extra."

Cons: "There was no food or entertainment so I really can't rate either of those things"

Cons: "flight was late to arrive. waited 15 mins to talk to gate attendant and about the connecting flight. was told it was ok. when we arrived had less then 20 mins to run from terminal 7 to 2 and go thru security all over again. no one at the gate to help direct."

Pros: "we boarded on time, and the flight was uneventful. David's Tea is now avaialble for purchase. great price and although small good selection."
Cons: "All items are now up for purchase- except for soft drinks and juice."

Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"

Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."

Cons: "A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie."

Pros: "Crew was friendly, helpful and very competent. Flight arrived early. Regular notification/reminder via SMS on flight status. Comfortable seats, generous seat pitch."
Cons: "For a three-hour international flight, and at that ticket price, substantial snacks should be complimentary. In Asia, flights of three hours or more on legacy carriers have proper inflight food. Low cost carriers sell food; but UA is not LCC."

Pros: "The crew between Newark and Los Angeles were phenomenal,"
Cons: "The seats were quite narrow"

Cons: "25 people aprox loose the connecting flight"

Pros: "Staff always amazing."
Cons: "No Wi-Fi available."

Pros: "I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer"
Cons: "No ear buds for sale or offered. No charger plug ins in the seat"

Cons: "We arrived to one terminal and no one says that the next flight was in tom bradley terminal. After asking on the way, I realized that had to walk more than 35 minutes. No transfer service, no info, nothing. Finally after reach tom bradley terminal, the ANA staff said that they was very delayed and wanted to change my flight."

Cons: "Sat on the runway way too long. Hot. Cramped plane"

Pros: "professionalism"
Cons: "At boarding/check-inn there was inly one young women to handle the crowd of passengers boarding. She was over worked, but did real welll!!!"

Pros: "Upgrade and lay flat seats."

Pros: "the price of the flight."
Cons: "have to pay for entertainment, no good food selections, seats don't recline much,"

Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."

Pros: "New planes were more comfortable and I love the entertainment being free and with own devices"
Cons: "Basic economy should not be an option for mileage plus members"

Pros: "Nothing"
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."

Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."

Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."

Cons: "Flight was cancelled, instead of a direct flight back, we had to go to Munich and then fly to LA"

Pros: "The Stroopwaffle"
Cons: "The hour delay"

Pros: "It was a good flight and for a great prize"

Pros: "Good crew. The crew is very nice and accommodating. On my previous flight with United the crew was Kurt and not so good. Sorry very happy to see how nice and accommodating this crew lunch."

Pros: "No big incident, was offered a small bag of pretzels, complimentary."
Cons: "Seats have uncomfortably small spacing."

Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."

Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"

Cons: "Left my Kindle on the plane. It has yet to be returned/found."

Pros: "Didn't make me check my bag, and I got to destination early. 0pilot communicated well."
Cons: "There was gum under the armrest of my seat. No inflight entertainment. Flight attendant wouldn't help my find the power outlet. Boarding was a little slower"

Pros: "nice flight attendancts"

Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."

Cons: "No entertainment at all?"

Pros: "Enough space."
Cons: "Ground staff was racist. Standards vary depending ur color. Specially at Heathrow. Ask personal question loudly."

Pros: "refund"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."

Cons: "The most unpleasant crew we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their customer treatment training."

Pros: "That i got home safely."
Cons: "4 5 Hour delays accompanied by apologies with a $10 expired food vouchers."

Pros: "Everything else was fine. I was even able to access my luggage in LAX to retrieve my medication, which I accidentally had left in there. Thanks for that."
Cons: "Stewardess was so big and clumsy, that she had to hold on to the overhead bins and wake me up every time she squeezed through aisle and scraped by me. I know you cannot discriminate against big staff, but you have to make the aisle wider if you want your passengers to be comfortable and undisturbed."

Cons: "Flight was delayed by over 2 hours. Then halfway through the boarding process there was a glitch in the system and I believe that they lost the seat reservations, which delayed us even further."

Pros: "The flight attendants gave stellar service, especially the ones from Hawaii !!! I wasn't feeling very well and they noticed and checked up on me and made sure I was hydrated and got something to make me feel better. (I was so grateful to have a mom~type take care of me, on a long flight.) Thank You!!!"
Cons: "The lack of space - in the isles AND in between the seats in front of us. Anytime the person in front of me wanted to recline their seat, it made it hard for me to even get out and go to the bathroom. That was not pleasant."

Pros: "Brought us safe to Hawaii and back home home."
Cons: "My brother accidentally left his passport, ring and chain inside the plain which was very expensive and he called after he noticed he didn't have it with him. He left it inside of the pocket holder of the seat on the plain where the magazine are. He called and was told nothing was there. On our way back home, the flight was delayed 3 1/2 hours behinds. At no moment did the co pilot excused himself nor did he apologized for the the delay. We deserved at least a free meal or some kind of compensation. Instead, the pilot and flight attendants just told us to rich it because we had to leave to L.A! We (8) family members came and this includes an elderly person (my mother who has been fighting cancer for about 2 years, along with diabetes) came to see her grandaughter get married. Now they were rushing her as well? Uncalled for. Now my other brother and his family which was a party of 10 on another flight, also flew to Hawaii. Now that alone tells you how much money was spent. The stay in Hawaii was amazing! We would visit again but the way we were treated on this airline, I don't think we would fly again and choose this airline. To be honest, not even recommend it. I'm ashamed to let others know such as friends and co workers know of this airline's service. To top it off one flight attendant was very rude! She saw us when she handed the other passengers pretzels and skipped my mother, my sister and I. I asked her nicely if we may have some and told her she had skipped us. She said, "I did?" Came back with 6 bags of thenm and was like, "Here!" Like shoving them to me. I felt humiliated! I didn't say anything because I didn't want to embarrass her. But it was extremely rude!!! I read some reviews and I guess it's normal on your end to be the way you treat your customers. We even asked before abording from Hawaii to L.A, what can you do to make up for all this and we were told, "nothing could". So ashamed."

Pros: "Great crew, very efficient boarding"
Cons: "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"

Pros: "Gate personnel were great."

Pros: "I liked the new movies. Lots of movie selections. Friendly flight crew."
Cons: "Flight was a little bumpy at times, and flight was also delayed 1 hr."

Pros: "The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone."
Cons: "All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer)."

Cons: "When i came back to my country everything was ok until i got my credit details and i saw that your receptionist stole money from my card. I should have pay for an exstra suitcase 60 dollars so i gave the receptionist my credit card. Yesterday I got my credit details i saw an extra charge of 400 hundred dollars !!! I am so mad and im waiting for you to cancel it and recompense. I hope it will be soon before i involve a layer and require you. My phone number is +97224518838."

Cons: "Flight was an hour delayed and I was never told the reason.. There was no enough of the beverage I wanted to be given just one can of juice.."

Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"

Cons: "Internet didn't work on the plane"

Pros: "Free movies were a plus. Very comfortable. Came with pillow and a blanket."
Cons: "Got stuck for 30 mins trying to get ice off the wings but no fault of United."

Cons: "Delays, delays, and more delays....rude gate crew forcing economy passengers to check bags when there was still TONS of space in overhead bins for a not even full flight. Added extra hour to an already majorly delayed flight day to wait for a bag that could have easily been stowed overhead. Service was lacking. Plane was new but no real in-flight entertainment for a long flight. Uncomfortable flight all around. Will do everything I can to avoid United from now on. 14 hour travel day that should have been half the time! Haven't had such a bad experience in years."

Pros: "Getting off the plane, away from the airline, and their disregard of customer service."
Cons: "My flight being canceled after a three hour delay, waiting in the customer service line until four in the morning, sleeping in the airport, and having my luggage lost for nearly a week. I will never fly United again."

Cons: "Flight was cancelled from LAX to SD."

Pros: "I love the vegan food that they provide me."

Pros: "Everything"

Pros: "There was a good amount of leg room for an economy seat"
Cons: "I wish there was a bigger movie selection"

Pros: "The crew are amazing"

Cons: "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."

Pros: "In time"
Cons: "Don’t let customer wait long time for gate after landing"

Pros: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Cons: "Lavatory needs a bit more amenities, e.g. hand soaps, etc."

Pros: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Cons: "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

Cons: "The crew should speak better English. They polite and helpful but clear English is a plus value"

Pros: "Comfy seat"
Cons: "Less salt in the food"

Pros: "attentive and polite flight attendants"

Cons: "Delayed / diverted - no communications whatsoever"

Pros: "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
Cons: "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"

Pros: "Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!"
Cons: "The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure."

Pros: "Just good overall. Beats any American carrier (which is not saying too much!)."
Cons: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"

Pros: "Staff was nice"
Cons: "The food vegan Movies"

Pros: "No real problems"
Cons: "Nothing significant"

Pros: "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
Cons: "Short flight; so there was no real in-flight entertainment. That's really alright though."

Cons: "got severe food poisoning from the airline food."

Pros: "ALL"

Cons: "the transit in Xiamen after my flight from Hong Kong it was 7 hours I have stay in xi amen. The promotion and/or advertisement saying that I have eight hotel for me to rest in Xiamen or a city tour. After I arrived there.all of those was saying nothing provided today. all I can have is leading me to a lough where just seats, tables for passenger to sit there. provided tea, water, Chinese made coke with natural temperature no ice . just sit there for 7 hours to wait for my connection flight to LAX"

Pros: "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
Cons: "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."

Pros: "Everything"

Pros: "This leg was continuation of flight that began in Xiamen. Same plane and crew. 787 Dreamliner layout is efficient, generous legroom and recline is better than American carriers. Crew works as team, fast and courteous. Very helpful and professional, Water offered frequently, trash pick up kept cabin neat, bathrooms always clean. Passenger announcements are clear and crisp is English and Chinese."
Cons: "Really, no complaints. More entertainment choices would be appreciated however is not my priority."

Pros: "Finally getting a flight the next day"
Cons: "My seat was given to someone even though I still had time to make the connection."

Cons: "Why is my passport number wrong?"

Pros: "the order of boarding the plane"
Cons: "food was dry"

Pros: "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
Cons: "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

Pros: "Clean plane. Left on time. Better than average legroom."
Cons: "Movie selection was virtually all violent related. Nothing the airline can do about the numerous Security checks passing through this Airport."

Pros: "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Cons: "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"

Cons: "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"

Pros: "Complimentary wifi and excellent crew service"
Cons: "The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly"

Pros: "The cabin crew were very nice and courteous!"
Cons: "Couldn't be helped, it was just a long flight!"

Pros: "The flight crew was kind..really hard working.."
Cons: "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"

Pros: "I liked the plane. 787’s are the smoothest rides."
Cons: "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."

Pros: "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
Cons: "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."

Pros: "I like the price but best of all the service and the attention given to us by all staff members."
Cons: "Everything was great!"

Pros: "entertainment choices were good"

Pros: "food is great"
Cons: "check in time is too long (about 1 hour)"

Cons: "直飞"

Pros: "Nothing"
Cons: "They will cheat u of money. Somehow. Beware."

Cons: "The front dest and customes have horrible attitude! They will ingore you."

Pros: "The food was surprisingly good. I would have expected some of it from a restaurant, not an airline. The in-seat entertainment was functional and had a lot of things to watch and games to play."
Cons: "Nothing really. We have to keep in mind that an airline can only do so much to help us get through flights that are many hours long. This Xiamen flight was about as good as I can imagine a long international flight could be."

Pros: "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Cons: "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

Pros: "Crews, food. Also Transfer Lounge in Xiamen is a good place without charge."
Cons: "Boarding because we have to take bus at Xiamen airport.Also, security checks at Xiamen are very complicated."

Cons: "XiamenAir lost one of my bags and has still not found it"

Pros: "Crew, comfort, food, entertainment."
Cons: "Boarding."

Pros: "Crew was super friendly, professional and excellent!"
Cons: "The 10 hour layover :("

Pros: "all of the Xiamen staff were really great."
Cons: "Nothing that I disliked."

Pros: "Service in flight was great ! Meals were surprisingly tast and the seatback entertainment was well equipped for the 13 hour journey"
Cons: "Since the airline is so small, they don't schedule agents for check-in prior to a couple hours before boarding. That was a bit frustrating when we wanted to be at the gate early."