Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$177||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Hawaii to Baltimore.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Baltimore from Hawaii is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Baltimore with an airline and back to Hawaii with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Baltimore from Hawaii up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Excelent job"
Cons: "I recomended to my friends"
Pros: "Crew! And comfortable seats"
Cons: "Politely asked boarding agent Michelle if my wife could be put in the isle because she's pregnant and needs to get up a lot. She rudely told me to sit down and she would call me up when she was ready. She serviced everybody else first, made us wait until last, and gave us two window seats instead."
Pros: "Chair is a lttle big compared to my experinces with other airlines. Love that they have outlet with usb and best part it is right in the front, better than other airline, their plug is under the seat, always awkward and annoying. They offer free wifi for movies with closed captions. Crew is friendly and smiled a lot, they take care me well. Now this airline is my top of list when buying my tickets."
Cons: "Too many rated R movies."
Cons: "The seat didn't recline and it was freezing. I took the red eye so I wasn't able to sleep because I was so uncomfortable."
Cons: "Boarding wasnt in order. Also spacing and comfortability was bad even for coach seating. Other than thatthe crew was great. And it was an enjoyable first time round trip flight."
Pros: "Smooth flight. Arrived 20 mins earlier which I really appreciate!"
Cons: "The Gogo inflight app. It doesn’t work at all. Picked a show to watch but it didn’t have captions and it wouldn’t let me go back to library and choose another show. I was stuck with that one and had to delete the app."
Pros: "Inboard entertainment and comfortable seats"
Pros: "The flight was very empty and my entire group got there Ian row."
Pros: "Flight crew staff. Very friendly and accomidating"
Cons: "Two women at the check in counters. they were rude, and dismissive."
Pros: "The direct flight"
Cons: "Our flight attendants were rude and didn’t serve enough water"
Cons: "Cabin cold"
Pros: "Basically on time, fast luggage retrieval, clean bathrooms, great coffee, especially the brewed decaf."
Cons: "Should load plane from rear first Takes too long to load from front to back. Biscuits are awful."
Pros: "Crew was fun and despite 6 hour flight was constantly engaged. The crew had a friendly, good spirited attitude!"
Pros: "I love the fact that the airplane had electrical outlets at each seat. I was able to charge my phone so I never run out of battery! The crew was very also very nice."
Cons: "Gogo movies did not work with my laptop on the first flight"
Cons: "Airplane was absolutely freezing the entire flight."
Pros: "Actually Alaska was just a connecting flight to Emirates from Seattle to Nairobi, but comments apply to all flights."
Pros: "The attendants and preflight team were wonderful and kept us updated on unavoidable delays. Considerate and professional the whole flight."
Pros: "The Alaskan airlines staff was very friendly and accommodating. I felt as though they went above and beyond to ensure I traveled comfortably with my baby."
Cons: "Alaska does not allow people on flights booked through third parties (priceline in this case) to choose your seating, you take what you get or, as in our case - have it fixed at the gate (which they did)."
Pros: "The flight was great and very relaxing."
Cons: "There actually wasn't anything I could say I dislike about it."
Pros: "Comfort and a warm plane."
Pros: "It was a direct flight at a reasonable cost."
Cons: "The seats are 3 on each side. So if you are a couple, then one of you gets a middle seat. Hawaiian air gives a meal. Alaska did have meals for sell. Not that good."
Pros: "The crew was very friendly and accomidating"
Cons: "In flight food options were very limited"
Pros: "The upgrade to 1st class was nice."
Pros: "I liked how easy it was getting on the plane, and the smooth flight."
Pros: "On time, professional."
Pros: "No worries. Pleasant staff."
Cons: "No complaints"
Pros: "I loved how the crew worked so well together. It was the first time I flew with Alaska. I joined and decided that Alaska will be my airline. Thank you so much."
Pros: "Friendly flight crew, and blocked the middle seat for our infant."
Cons: "Incredibly unhelpful unapologetic and generally sullen ground crew both coming and going even AFTER our infant car seat was lost for 4 days. No apology when we checked and and asked for reimbursement and actually rolled her eyes when we asked her to double check the destination."
Pros: "The only thing I didn't agree with was we asked to change my dads seat to a seat more room bc he had hurt his back while on vacation the seat was open that we wanted but they still charged $50.service charge."
Cons: "Service was excellent"
Cons: "The plane was small and uncomfortable"
Cons: "No complimentary snacks offered such as pretzels"
Cons: "Business class seats should have more tilt."
Pros: "Flight was on time, plane was cleaned."
Cons: "Usually military members and family get to board first with first class and people with children but this time, we boarded with everyone else. Not a bad thing but I choose to fly with Alaska because they take care of military members and the perks they have for us."
Pros: "Food had to be bought and was okay in quality. Staff was wonderful for the most part. But Alaska had me pay 25$ handling for each checked bag ( I had two) which amounted to 200,oo for all the flights I took, 2 hotels I reserved thru them, and travel insurance I took thru. Them flight times were not the most convienient, but I expected that due to costs. Except for BWI wheelchair service was excellent and timely. I let Alaska know, they have not responded. On my last flight I was not charged handling for bags since I had printed out tags before coming to the airport. If I had known, I would have done that for all flights but since we needed to go to service desk for wheelchair arrangements, I did not."
Pros: "more attention to cabin than other airlines."
Cons: "They do not give you an option to choose a seat at the time of the booking. You have to wait 24 hours before the flight to get an Email with assigned seat and option to change it, but by this time there are not many options ."
Pros: "The staff was very professional"
Cons: "The gate gave my reserved seat away and I was forced to sit in the middle seat from DCA to LAX. I wasn't too upset because it was a large family with young children however, I wish I was told about this upfront. Furthermore, I booked my ticket weeks in advance."
Pros: "Pretty good cabin space Charging stations"
Cons: "Long wait for take off No free entertainment options (music)"
Pros: "The crew was very friendly and helpful. Excellent customer Service at the airport as well."
Pros: "The staff was nice and I slept well."
Pros: "The flight was a bargain from LA to Baltimore."
Cons: "My seat wasn't preassigned coming or going. On the return flight I was placed in a window seat over the wing. The seats don't recline and it was freezing cold. Thus a 5 hour flight freezing and not being able to sleep. I'm 5,7", I don't need extra leg room, I did however need sleep to function upon arrival. Needless to say it made for an extremely long day. I tried using the internet on my phone but it didn't work and the gogo service charged me for a download that I spent 45 minutes trying to get work but to no avail. This wasn't the worst flight ever but it came close. I'm scoring it as average and not poor because the price was unbeatable and the flight was direct."
Pros: "LAX Counter Agents were very helpful and efficient. I needed wheel chair support and the Agent called twice for prompt transport to my gate. The Gate Team helped me up ramp to Jetway."
Cons: "Did not receive 1 bag upon my arrival to BWI"
Pros: "Great crew, lots of overhead space on the new planes"
Cons: "Wouldn't change a thing"
Pros: "The space."
Pros: "Excellent crew...Christine, Steve, Alphonso and I think Terry...very happy people...makes flying more fun..."
Cons: "Lack of free food service on 5 hour flight"
Pros: "LOVE the charges on the backs of seats!!!! The snacks were good and the option for the entertainment ereader was good."
Cons: "The seats were pretty uncomfortable and by the end of the trip my back hurt so bad!"
Pros: "Non stop Lihue to Seattle 5 hours plane came in early cheese plate good kept us informed of arrival time all the way staff recycle on the plane the power outlets are wonderful at each seat"
Cons: "not much variety of food same movies as on the way over people bring too much luggage on board"
Pros: "The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us."
Cons: "The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically."
Cons: "90 minute delay"
Pros: "all good"
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Cons: "Flight was late."
Pros: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Cons: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Cons: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."
Pros: "Everyone was friendly and got us to our destination"
Cons: "No food, no outlets, a terrible delayed not explained to passengers."
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "Quick flight"
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."
Pros: "The staff was wonderful and the flight was smooth"
Pros: "Quick boarding"
Cons: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "Snacks & beverages on a 1 hour flight. Very nice crew"
Cons: "Older plane, no entertainment"
Pros: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "Nice crew, comfortable"
Cons: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"
Pros: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."
Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."
Cons: "Terrible staff"
Pros: "Boarding went well, departed on time and arrived pretty much on time."
Cons: "My entertainment system didn't work. I brought it to the attention of a flight attendant since all the attendant lights weren't". So they were having a glitch I the system. He said he had them reset mine. Hee must have furthermore until they did the beverages. They tried twice, nothing worked. No movies, no audio, no light. Nothing done, no compensation. NYC to Seattle, a long flight tho not even read my magazines."
Cons: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "Comfortable seating and roomy"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."
Pros: "The attendants were friendly and helpful. The seats were comfortable and the entertainment was good."
Pros: "Delta met and exceeded all of my expectations on this Atlanta to Baltimore flight."
Cons: "Wonderful service, on time departure and arrival."
Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"
Cons: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."
Cons: "Not a lot of leg room"
Pros: "Nice staff"
Cons: "Old plane especially in first, no TV s"
Pros: "Seemingly new aircraft with comfortable seats and wide center isle. The Fly Delta app on iPhone is very good for finding out information about flights and bags."
Cons: "The flight was delayed over two hours due to weather conditions at ATL. Good thing too as my inbound flight from SRQ-ATL was delayed as well and if this flight had been on time I would certainly have missed the connection. For some reason I couldn't get my boarding pass from ATL-BWI to show up in the Fly Delta app on my phone, and I couldn't seem to print one at any kiosk in the terminal at ATL. I scanned the SRQ-ATL boarding pass and that worked fine. My connecting flight to BWI was also delayed due to weather at ATL. There were two hours between landing at ATL and taking off for BWI, plenty of time to move a bag from plane to plane, yet my suitcase took a different flight from ATL-BWI and I still don't have it even though they promised I would have it delivered to my apartment by 6:30A this morning. I understand that weather was a problem in Atlanta but really? When I landed, I noticed in the Fly Delta app that my bag was taking a later flight to BWI despite more than ample time to get it from the SRQ-ATL plane to the ATL-BWI plane. This was good, as I didn't bother to wait for my bag at the carousel but proceeded directly to the Baggage Services office. I was assured my bag would be delivered to my apartment after that flight landed at 8 PM. Continued to check bag status in the Fly Delta app and noticed that they scheduled delivery to my apartment by 6:30 AM this morning and closed the claim. I left for work at 7 this morning and still no bag. I filed a property loss claim at Delta's website; delayed baggage flyer suggests doing so will get me a $25 or $50 voucher for future travel since the bag was not delivered within 12 hours of my delayed bag claim at 2:15 PM. Too bad it has to be used within 30 days and I don't think I will be able to fly anywhere within 30 days."
Pros: "The food and the movies!"
Cons: "The air on the plane was stale and I could barely breathe the entire flight. I feel sick and light headed after that one."
Cons: "The cabin was way too cold."
Pros: "Awesome Customer Service"
Cons: "More space."
Pros: "Easy flight. Free drinks and snacks. Nice crew."
Cons: "No individual entertainment. Do not help those that are AA members"
Cons: "There was room for my carry on, although they said it was full and cheked it"
Pros: "The service was great"
Cons: "That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre"
Cons: "Pushy crowd.."
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Pros: "Teeny little plane but easy (early i think!) boarding process and nice flight attendant."
Cons: "We were in quite a long line to take off and when we arrived in bmore there was no one to manage the jet bridge and we sat for a little while. Seems like these issues should be easy to solve - you know when the plane is arriving for over an hour!"
Cons: "Same is last."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Cons: "If you get to the airport too early and there aren't any American Airlines flight before yours you have to wait for the crew to get there to open the counter and check you in. Just a couple pounds over the 50lbs and you get screwed with a $100 fee. There is very little AC in the airport and very few outlets so if you have to wait for a flight make sure to charge your devices prior to getting to the airport. WiFi on this an all other American Airlines flights I've recently taken has been useless - almost impossible to use."
Cons: "We taxied on the runway for 45 minutes. Grrr"
Pros: "Got two seats to myself."
Cons: "I don't even know who our flight attendants were. Did we have them? Isn't that a requirement?? Guy in seat in front of me was super rude (yes, I know it's not the airline's fault.). Terrible turbulence (again, not AA's fault)."
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "Drink service was good"
Pros: "People were nice"
Pros: "I like the ease of boarding and the offer of complimentary check-in if the bags. I assume it was because the flight was fully booked. Overall I was pleased."
Cons: "The entertainment could be better during the flight. I also don’t remember being offered any snacks during the flights either."
Cons: "No carry on bags"
Pros: "Crew was outstanding"
Cons: "Hurried beverage service since arriving early. R"
Pros: "i loved everything but there should be more variety of food and snacks"
Pros: "flight crew on my way to BWI were great!!!"
Cons: "american airlines does not care about the privacy of their passengers. even after several calls my information wasn't updated correctly and my flight confirmation was passed along to members who weren't even traveling. there was no in flight entertainment and in order to pick seats together i needed to pay extra (i thought i was flying with american not spirit) apparently the only way i can be helped is writing a letter to customer service which they will review within 10 business days. THANKS american for starting a war in my family and ruining my trip. unfortunate the crew is so awesome but the customer service is mortifying, rude, inconsiderate and completely mechanical. i dont ever intend on flying with them again unless necessary."
Pros: "Good service and excellent crew"
Cons: "Food choice are few by the time they reach the back of the plane."
Cons: "Told me that if I checked my carry on bag at gate, I'd be able to pick bag up from from the gate at the other end. Instead it went to baggage claim with took more than 30 minutes."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"
Cons: "I paid 800.00 and no breakfast order lunch served."
Cons: "Cramped seating. As per usual."
Pros: "the flight attendants were very professional on this flight. the lead attendant was very personable when giving announcements and going through the safety procedures on the public address system. the other two attendants were also very professional in their services as well."
Cons: "flight 1920 was almost an hour late with boarding. I am extremely upset because I paid an extra $75.00 on day of to get home earlier but ended up getting home at the same time that I would have on my original flight because the flight was late and I missed my shuttle because 1920 was late boarding. I should be reimbursed SOMETHING for my inconvenience...especially after paying $75.00 extra for an earlier flight."
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "The ticketing staff in Lihue was excellent!"
Pros: "the flight was great and comfortable"
Pros: "Short flight. The crew was nice. The food and entertainment should be Not applicable because it's a short flight - I was not expecting it."
Cons: "Boarding was late, very small carry on compartment - maybe because it's a smaller carrier. A lot of people had there carry on placed in a valet service so it took a while for them to get out because they were waiting for their carry ons."
Pros: "The new airplane was nice. The plane that we took to Hawaii was so old that it still had ashtrays and was super dirty."
Cons: "For some reason American has not given us any seat assignments in our trip home and all the gate agents are very unfriendly and not in HR least bit helpful."
Pros: "I liked how smooth flight went especially after all the bumpy rides I had been on"
Cons: "I didn't like that I wasn't able to sit with the person I purchased my ticket with"
Cons: "We sat on the plane for over 2 hours before takeoff. We were offered no competition other than a quick appology from the pilot."
Pros: "Got me home safe"
Cons: "1st: the gate was changed three 20 mins before boarding 2nd: we were in the plane for an hr before actually flying out"
Pros: "Ease of travel"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "The crew and the comfort"
Cons: "The entertainment"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Cons: "No e"
Pros: "On time..."
Cons: "No phone charging at seats, no personal video in setback..."
Pros: "Service by the ANA crew was excellent"
Pros: "The flight from Honolulu to San Francisco was great! Staff was amazing. Trip was smooth and very enjoyable."
Cons: "The flight from San Francisco to Washington was horrible. Terribly overcrowded and i wasn’t offered a thing until 40 minutes till landing. Then the flight from Washington to Chattanooga was delayed over 2 hours. Which i understand safety comes first but it made for a very long two day trip back from Hawaii."
Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"
Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."
Pros: "I like the price"
Cons: "The seats isn’t made for a big person which is my main complain for ALL Airlines. The charger for my phone wasn’t a USB charger"
Cons: "It was operated by United Airlines. Absolutely no food oe entertainment, limited comfort."
Cons: "Except for this one male crew, the Asian women were mean/rude. I always try to fly with ANA or JAL to Hawaii and I thought my flight back was also ANA, but it was UA. Food and crew are ALWAYS better with ANA and JAL I wonder if UA crew have ever flown with ANA or JAL..."
Cons: "The delay"
Cons: "It was united airlines not ana airlines"
Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."
Pros: "Upgrade and lay flat seats."
Cons: "Too crowded."
Pros: "They were nice. Speak different languages to cover travelers all over the world. But food wasn't that great."
Pros: "Despite the lack of entertainment options, the ability to upgrade to economy plus made my flight comfortable."
Cons: "No entertainment on board, and you need a plugin installed on your mobile device to make their streaming service work, which I didn't have."
Pros: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"
Pros: "No wifi, so no entertainment. But we did get 2 packets of snacks!"
Pros: "Not much ~ no movies, no rental video device ~ nothing"
Pros: "The flight was great and crew was awesome!"
Cons: "There was no working wifi, which was a bit of a bummer. But certainly not the end of the world!"
Pros: "Quick boarding/deplaning and super friendly flight attendants"
Cons: "Flight was delayed several times due to no pilot"
Pros: "The crew were polite and helped to assist the passengers who has the same seats."
Cons: "The fact that I had to download an app for onboard entertainment prior o my flight is farcical."
Cons: "$660 in baggage fees for a military traveller who signed up with a U.S. Flag carrier. The whole purpose of choosing United was their baggage limits, instead its just a code-shared flight with ANA as the operator and I end up paying loads to bring home equipment. Will use a budget airline that is more upfront with their fees next time."
Pros: "Overall, the plane seemed newer and was very comfortable."
Cons: "The boarding process was a little disorganized, but being in group 5, it didn't really affect me too much. The crew on board did their job, but they could check on the passengers a little bit more and possibly pass out water or refills to drinks."
Pros: "Good movie selection, easy and unremarkable flight. Great way to travel!"
Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."
Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."
Cons: "No entertainment at all?"
Pros: "The plane was a newer version so we could watch movies up close and personal, although I'd prefer the option to stop or pause the movie and also to choose to watch whenever I feel like it, like on the Lufthansa planes... those are great! Many choices and full control to pause or start whenever one likes to..."
Cons: "One of the flight attendants wasn't the friendliest, a bit of a "humph" attitude..."
Pros: "I enjoyed that this aircraft had in-seat entertainment displays."
Pros: "We arrived, and were on time."
Cons: "The following points would be totally ok for a 50 Minute business flight, but not to a 5.5h flight to Hawaii. - Luggage costs extra $25 per direction. This amounts to additional 10% of the total costs. Does anyone not take checked luggage to Hawaii? - The lunch was a savory snack. Really, because a sandwich is too expensive? - Entertainment needs to be purchased extra. Use your existing Directv subscription? Of course not. - Power socket underneath the seat - good idea. One that actually works? Oh wait."
Cons: "Flight was cancelled after waiting 16 hrs at airport. Service lines were all the way out of terminal. When I was next in line to speak with someone the employee told me he was closing his counter because he had been there all day . Very disappointed in the way United handled it. Still have not received anything from them other than a refund."
Pros: "Everything else was fine. I was even able to access my luggage in LAX to retrieve my medication, which I accidentally had left in there. Thanks for that."
Cons: "Stewardess was so big and clumsy, that she had to hold on to the overhead bins and wake me up every time she squeezed through aisle and scraped by me. I know you cannot discriminate against big staff, but you have to make the aisle wider if you want your passengers to be comfortable and undisturbed."
Pros: "The return flightf we had our be on from S,an Francisco to Atlanta , we had only 20 minutes to make it to the boarding gate. We were tired and didn't have time to use the bathroom nor eat before boarding. This is because my flight was changed. I'm so upset with United."
Pros: "The length of the flight was acceptable."
Cons: "My seat was moved futher back in the plan 34D, seats were smaller, knee space tight, the air back here was unpleasant (b.o.). Very noisy. The stewardess did not know how to operate the entertainment screen, finally she said I needed headphones, once I was hooked up volume up High I still couldn't hear the movie, to much outside noise, I thought the guy behind me was shaving. The Asian snack was dreadful no beverage available for awhile."
Cons: "Cramped and overcrowded"
Cons: "It would be nice to see a smile and enthusiasm from the attendants. Service? Waited almost two hours before my empty bottle was removed from my tray top. Asian airline attendants can teach UAL's a thing or two about the art of service."
Pros: "we didn't crash"
Cons: "1 flight attendant was sarcastic (sir, you need to make sure your foot isn't in the aisle, i don't want to break my hip today). there is no free television so commercials are blared at you from a foot away for the entire flight. I couldn't even shut it off. no leg room. all in all, united sucks united charged me extra to get on this flight, then told me they didn't have room for me. they finally got someone to agree to be bumped. I was the last one on the plane, watching everyone else get on. Meanwhile, my alternate flight was leaving at the same time."
Pros: "Extra legroom in premier economy was great. Entertainment made the long flight quite enjoyable."
Cons: "I liked the 2-5-2 seat arrangement better than this new 3-3-3."
Pros: "Pilot was great about keeping the passengers updated in the airport."
Cons: "Long delays due to aircraft freezing, understaffing, lack of fuel. Airport was especially cold and very uncomfortable for an 8 hour delay."
Pros: "The staff was really nice! Flight was on time and clerk changed my flight to a more efficient itinerary"
Cons: "I had alittle trouble with the entertainment/technology aspect but eventually got it. I had to download the united app and then went around and around till i got the movie i wanted to watch. It would be good to have an outlet to power the device also."
Pros: "That we got there earlier than expected."
Cons: "The shakedown to buy food or rent a tablet was beyond me. On the way to Honolulu. The young lady next to me had not eaten and it was the third flight on her journey, she had one more flight to go. the pressure from the flight attendant was similar to a very bad used car salesman. Tacky. When the same thing happened to another young person on my flight back, I suspected this is the way United runs its flights. I'm guessing United doesn't treat their employees well. They did just enough to be barely pleasant. I won't fly United again."
Cons: "It was ok. We had to connect to the their wifi in order to watch movies, yet the wifi continued to buffer. So it wasn't the best."
Pros: "Pilots did a good job comforting passengers about duration of flight, weather and safety. Smooth flight for all 8 hours. Sevice was good."
Pros: "I like the o assemblers that rode with me. Two individuals that were extremely kind to me Jim and Ethan Farley that were in the same situation I was in."
Cons: "After a rough start in Honolulu we landed in San Francisco to catch our connecting flight to Chicago but when arriving to the gate before the plane left I along with the other passengers were ignored and given no information as to why we couldn't board the plane. The best they could do was St Louis. Frustrated is an understatement."
Pros: "The flight seemed to go by a lot quicker than I expected"
Cons: "My seat didn't recline back so I could not sleep on my REDEYE flight!"
Cons: "Flight delayed by one hour on take off. Had to wait 1 hour for bags at my destination because the cargo door was stuck."
Cons: "Plane old , no music, no tv, no plug in"
Pros: "Nothing positive to say in this box."
Cons: "7 am flight cancelled and re booked for 4pm flight on standby until then. 4pm flight didn't finish boarding until 5pm. No compensation offered on top of all of that, turbulence was terrible during descent. Been on easily over 100 flights and this was the worst"
Airlines flying from Hawaii to Baltimore have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights