Find cheap flights from Hawaii to Tucson
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|August||Best time to beat the crowds with an average 3% drop in price.|
|October||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$354||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 4 airlines serving Hawaii to Tucson
Scores according to KAYAK customer reviews
Pros: "Was one of the best flights I’ve had. Service was really good and enjoyed the complimentary cocktails"
Cons: "We would have loved more of a meal during the flight."
Pros: "the tablets that could be purchased were a nice touch."
Cons: "AC WAS NOT BLOWJNG COLD AIR!!!! Miserable!"
Cons: "Seat leg room is for elves."
Pros: "Loved the fact they had shows that you could watch through your phone just connect with their internet, they were very nice and fast at giving drinks."
Cons: "Plane was not the most comfortable, and super cold (could also be the fact I forgot my jacket and was wearing tank top) you have to download app to watch movies before actually watching them on plane. There's no way you can download app in airplane."
Pros: "I like the fact that we can download the app and watch movies for free."
Cons: "The food is not included. Even a snack."
Pros: "The plane was well flown and the cabin service attentive."
Pros: "Service is good; friendly crew; spacious seats; Many rounds of drinks served; flight to SJ was pretty quick."
Cons: "No meal (Hawaiian airlines provides); no free on-board entertainment; could have better snacks besides biscotti"
Cons: "No cabin refreshes; one toilet out of commission; baby poo-smell filled the air; crew stopped ALL service owing to one sick first class passenger."
Pros: "Being on time"
Pros: "I like the options they provide for food and love the charging stations on the seats."
Cons: "I found the aisle seats to be more uncomfortable than the inner seats. There was less room under the seat for baggage and feet and I got my elbow banged pretty bad by a cart (I had fallen asleep). I also think it is lame to be charged for basically everything but a drink and a cracker on a 5+ hour flight. We get nickle and dimed for everything. $10 for each food item, $10 for a movie screen (what happened to the good old days with free in flight movies?). We have to pay to check luggage ($25 bucks). We normally avoid flying if humanly possible because it is in general too much stress and too expensive but we prefer Southwest airlines if they will go to our destination. Bags are included with their tickets!"
Pros: "The flight was OK except that they ran out of food to sell and apparently you could order ahead of time but at least for us in the back of the plane was nothing left."
Pros: "What did I like about my flight?...Not much! Was not allowed to pick seat assignment during reservations.Called two days before returning for seat assignment...Told must do at airport day of. Arrived at airport 6 hours early day of and was assigned 31F (only32rows) tried to change as I really wanted near front, isle seat... was turned down but guy and wife in line behind me changed thier's from back to row 6.... I endured 31F surrounded by sick coughing, sniffing, snotty nosed, sneezing people and crying children for next 6 hours...I've been back almost a week and just now feeling well enough to venture out...I will never travel Alaska airlines if they won't give me an acceptable seat assignment... Hawaiian Airlines trip there was wonderful!"
Cons: "No free movies anymore"
Pros: "price and schedule; about as short a flight as you can get with one stop"
Cons: "on board entertainment was pretty light unless you rented one of their digital devices"
Pros: "Great service from the gate and air crew on the flight from SEA-TUS. Very professional and friendly."
Cons: "MFR-SEA flight long taxiing and slow deplaning. Seated in 6a did not get off flight till boarding started on my connector. Short scheduled connection time 35 minutes between flights and terminals. (Arrived at C gates - Departure at N gates)."
Pros: "Efficient and comfortable. I cannot rank food or entertainment as I slept this entire leg. The crew appeared to do a marvelous job jockeying passengers with all there carry-ons during the boarding process. Quite professional."
Pros: "Totally Everything About Alaska Airlines Was Awesome !"
Cons: "First off the back flight attendants were rude. When I got up to use the restroom unfortunately it was while they were still serving drinks, I was in seat 6F and I said excuse me to see if I can pass them to use the restroom but I was ignored. So I patiently stand behind them until about row 20 and at this point the lady says oh just use first classes restrooms so I go. While in first class that attendant says I can't use this one and then another one tells me just go ahead by time I get back to my seat the cpatian comes on the intercom to tell everyone rows 6-30 something to only use the back 3 lavatories.. On top of that the hot plates made me and my husband sick!"
Pros: "Personal entertainment iPads are nice options to rent for the flight duration."
Cons: "I had a window seat - 10A, except there was no window, just s blank wall space. Needless to say, 5 hr flight felt very long."
Pros: "They were able to switch me to a aisle seat last minute. Clean plane."
Cons: "Female flight attendant ( don't know her name but she was wearing little eyeglasses,) was not very nice. I asked her what kind of juice she had and she grabbed the card from the seat in front of me and without saying a word stuck it in my face. Very impatient. she seem to be in a hurry so I was irritated and asked her to just give me a water. When I asked for water, she replied by saying "After all of that, that's all you want? ". Very unpleasant experience."
Pros: "On time (or early). Very friendly service. Power outlets for each seat. Free Mai Tai on return to Honolulu. Chicken meal for purchase was tasty and appropriate value. Fast baggage service. Ticket fare was below other airlines."
Cons: "No included entertainment. I know it's the norm for the industry, but beverage service is infrequent and pretzels hardly do much to curb appetite. Offering drinks for purchase more frequently would be nice. Coach seats were not uncomfortable but they are rarely wide or have enough leg room to score a 5 on comfort."
Pros: "Lots of legroom and seats seemed roomier than other airlines in coach, staff was friendly, good price for tickets"
Cons: "Snack box I bought was nothing to get excited about, though the Mediterranean might have been the healthiest option, it wasn't as flavorful as I had hoped. The crackers were the best part of the box. I did not want to pay $10 to watch movies on a tiny tablet, so opted out of he entertainment."
Pros: "Everything was awesome."
Cons: "Absolutely nothing"
Pros: "Overall good trip"
Cons: "that there were no blankets available"
Pros: "All real good price"
Pros: "Crew was fantastic!"
Cons: "Old plane - small and cramped."
Pros: "Pilot was fantastic and explained everything clearly."
Pros: "The flight attendants service was on point since the plane was delay."
Cons: "The plane was delay for over 2 hours. Thank god my lay over 10 hours. I could image how bad it was for the ones who missed there connecting flight."
Pros: "I slept most the time and occasionally woke up to eat (you gonna pay FYI) and drinks (complimentary) not liquor Overall it was a pleasant flight...I ate...I went to sleep no issues but I was late to my plans in San Diego due to the delays..."
Cons: "Delayed on boarding and than delayed on landing...if you have an Apple iPad or phone you would've to download an app on the ground so before take off in order to watch movies while flying so basically I wasn't able to view any of the entertainment inflight because I didn't have the gogo app on my phone/ipad and my flight was at least 5 to 6 hr HI to San Diego...plus internet was unavailable throughout entire flight...woke up and first thing I saw was a flight attendant picking of her food from her teeth using her fingers not just for a few seconds but minutes and it didn't even phase her loll smh"
Pros: "I liked the flight attendants and the customer service that was provided to me before I boarded the flight. They did an excellent job."
Cons: "I did not like having to ride the middle seat. Hopefully next time I travel alone I'm lucky enough to get the window or aisle seat."
Cons: "It's too packed in the main cabin lose a vertical row so there is more space. It's just overwhelming"
Pros: "The crew was very professional and helpful."
Cons: "I found nothing to disparage on this flight."
Cons: "1 hour mechanical delay"
Pros: "Food was good."
Cons: "Changed gate, very late."
Pros: "The grew"
Pros: "Phone chargers! Best idea ever"
Cons: "When the flight attendants came thru with dinner offers I was not offered a dinner. When they came thru with drinks I said yes but I also wanted a dinner but wss not offered one. The attendant was very hostile and said well there are a lot of you and only a few of us. We're gonna miss some people. What do you want I can get it. But it wasn't a friendly offer, it sounded more resentful. This was an almost 6 hour flight. Later when they went thru again to offer snacks they made a big production to ask me loudly if I wanted one. Even opening her eyes very widely and saying are you sure? I could tell it was because I had complained earlier. But I didn't even really complain. I just said I didn't get offered a meal, on an almost 6 hour flight, and I wanted one."
Cons: "I didn't like the fact that the row where I was placed at didn't have reclinable chairs."
Pros: "Flight was right on time"
Pros: "I like how the flights don't get over booked."
Cons: "I got and am still very sick from a whole family that was sitting to the side of me. They were coughing and choking and looked miserable I feel sorry for the people that were sitting in front of them that were getting coughed on I feel when someone showing that much sickness the flight attendants should I have them wear masks because now me and who knows how many other people got sick because of them or at least offer the healthy people the masks Nothing bad on the airline part but for the sake of their passengers that would have been nice ."
Pros: "Comfortable seats for sleeping/built in headrests. Free entertainment. American codeshare plane."
Pros: "The fact that I was able to sleep part of the flight"
Pros: "Seats were comfortable, appreciated the text updates letting me know the flight was delayed, crew was friendly and awesome."
Cons: "Would have been nice to have a pillow and blanket on such a long flight, but no complaints. Will make sure I take one next time."
Pros: "I noticed some flight crews did real good jobs as much as they can within limited resource to help sick woman passenger during the flight."
Cons: "I understand that all things that happened during the flight is NOT crews fault or they had control of the situations. Here are some I have experienced: 1. Plane took off almost two hour later/delay due mechanical, paper works and refueling problems according to the captain. 2. During the over 5 hours flight, passengers had to suffer almost 3 hours of hard air turbulence. 3. A passenger with medical problem during the flight had to treated by another passenger (doctor) and our plane landed in emergency. The flight was one of the worst I have had so far. I will rethink before choose Alaska next time."
Pros: "The Alaska flight was on time and arrived in Bellingham on time. They was no delays or hitches. The flight was very full and one of the bathroom did not work. Some of the attendants was not very professional."
Pros: "Quick flight. Other then takeoff smooth flight."
Cons: "Picked seats in 20's but got seat on back and accross from rest rooms. Flight attendants were right behind me and their family's were on the flight and they were loud the hole time talking and laughing in the back or the plane. Also in and out of overhead bumping into me over and over. Also had people bump into me so they could walk by. Totally disrespectful and rude to a lot of the people on board. Also had family in back of plane talking to them and takeing up room and being loud in the rest room in back of plane."
Pros: "Check-in at the Honolulu Airport was good and ground crew were very helpful. It was a red-eye flight, so did not eat or use any onboard entertainment. Overall a very good experience with Alaska Airlines."
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"
Pros: "The crew made the whole experience fantastic."
Cons: "I loved all of it"
Pros: "48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again"
Cons: "Wifi was completely useless. I prefer to pay to get simething."
Pros: "The seats were comfortable"
Cons: "Why does Delta sell earphones?"
Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"
Pros: "Crew was so friendly and helpful!"
Cons: "My suitcase arrived damaged."
Cons: "Ear buds that allow me to hear the movies clearly; better equalization of the treble, bass and volume. I had to constantly turn volume up and down because of fluctuations in the movie sound track."
Pros: "Crew was friendly, capt. had smooth take off and landing."
Cons: "Late gate change threw me for a loop. Had dinner with some friends in terminal before they caught a different flight. Walked to my gate only to find flight had changed to a different terminal and gate. Ended up fine because there was a delay with the lane switch, but made me a little anxious."
Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."
Pros: "The crew did their job. Some attendants were very kind, helpful."
Cons: "Food could be better. Old aircraft, old style seats. Other airlines have improved this very, very much. Delta is lagging behind."
Pros: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Cons: "Fix broken seats and tv screens"
Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."
Cons: "This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!"
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Cons: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."
Pros: "The bag service"
Cons: "The flight delays"
Cons: "A bit warm on the plane and late taking off."
Pros: "I like the efficiency of the boarding process & the courtesy of the crew."
Cons: "Small overhead bins. No entertainment facilities on the seats. Although I wasn't expecting a movie for an hour-and-a-half flight, at least the airplane should have amenities to provide music so that passengers bringing their own headphones can listen to some music."
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"
Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
Pros: "The plane went where it was supposed to go."
Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."
Pros: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."
Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."
Pros: "Staff was awesome."
Cons: "The plane was an older plane and just not as comfortable."
Pros: "Fast and very friendly staff."
Cons: "Seats are in humane"
Pros: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Cons: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Pros: "I will know more on my flight back to my destination!"
Cons: "The airport crew at the check-in desk was rude"
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Cons: "Flight delays automatically book you to the next available flight after speaking with a representative stating that you would still like to stay on the same flight and receiving confirmation that will happened."
Pros: "The crew was great on both Korean air and Delta. Very helpful and polite, with several going the extra mile"
Cons: "I'm tall, so I'd like bigger seats, but I guess that can't be helped much without a price increase"
Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"
Pros: "Entertainment was great. Many options"
Cons: "When we arrived for check in we were told we did not have seats assigned, even though I had picked seats previously. At the gate we were told the flight was very full so we would not be able to sit together."
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Pros: "On time Clean airplane Smooth ride Friendly staff"
Cons: "I purchased my tickets about 5 weeks before my trip and got to the airport 2 hrs prior. I recieved no seat assignment, just a boarding pass that said request seat. So I requested a seat. Then the people were rude and told me to come back, so I did about 45 min later and asked again, they were rude again and said come back later. The third time I got s seat assigned but again, they were very rude. Won't fly delta again."
Cons: "No entertainment - just a long boring flight. Should have some sort of entertainment for the longer flights."
Pros: "Organized and smooth"
Pros: "Seats in Delta Comfort section were quite nice. Flight attendants were extremely nice, attentive and helpful. The sandwich I purchased was tasty and a pretty good value for airline/airport food."
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Pros: "Short, sweet and great crew."
Pros: "Everything was pretty smooth, on time, as expected, no problems."
Cons: "The entertainment access from my device was unusable due to unavailability of downloading the proprietary American Airlines APP. I had the GoGo In Flight app installed but that wasn’t enough. A better system should be in place."
Cons: "God knows how long we sat in the plane on the tarmac. I fell asleep! Totally missed my tour at the Airplane boneyard as a consequence. Way to go AA. You truly suck!"
Pros: "Mostly pleasant flight crew"
Cons: "Better gate agent and mechanics"
Cons: "Americans lack of competence caused me to miss this floght"
Cons: "I already complained about the lateness of airlines. So it all still stands"
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "The entertainment center in the headrests"
Cons: "Switch planes and make that the one that flies between Phoenix and Orlando...the entertainment cent on the shirt flight with 3 kids was better suited for the long flight"
Pros: "The food and the movies!"
Cons: "The air on the plane was stale and I could barely breathe the entire flight. I feel sick and light headed after that one."
Cons: "The cabin was way too cold."
Pros: "Overall decent, standard AA experience."
Cons: "If you’re used to Main Cabin Extra, you get easily tricked by the red trimmed seats. The gentleman in front of us was. Also, Tucson airport baggage delivery was D- as usual. Slow and only partial regard for priority tags."
Cons: "I am glad I am still alive"
Pros: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Cons: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."
Pros: "The service was great"
Cons: "That you have to pay extra for entertainment, that you have to have your own device, and that the food was mediocre"
Pros: "A comedy of errors that really wasn't funny. My poor elderly parents are exhausted by what should have been an easy non-stop flight in good weather."
Cons: "The service and equipment problems."
Pros: "Overall, the flight wasn’t pretty good. Not terrible, not excellent."
Cons: "The seats are incredibly uncomfortable. Even paying for extra legroom did not make up for the lack of comfort."
Cons: "Food Seats so tight"
Cons: "How can a plane be this cold?? I travel all the time, but I have never experienced this. It seemed like there was a general temp control - apart from the air vents. I had on a sweatshirt and by the end of the flight was sitting on my hands! Couple that with the “I don’t care” attitude of the flight crew, and I was counting the minutes to landing. Definitely not the AA that I’ve given my business to."
Cons: "If you get to the airport too early and there aren't any American Airlines flight before yours you have to wait for the crew to get there to open the counter and check you in. Just a couple pounds over the 50lbs and you get screwed with a $100 fee. There is very little AC in the airport and very few outlets so if you have to wait for a flight make sure to charge your devices prior to getting to the airport. WiFi on this an all other American Airlines flights I've recently taken has been useless - almost impossible to use."
Cons: "We taxied on the runway for 45 minutes. Grrr"
Cons: "Terrible parking, had to book a later flight an extra 75.00 for my bag."
Pros: "Plane was clean"
Cons: "Out of wraps, sandwich disappointing. Legroom bad."
Pros: "Drink service was good"
Pros: "The flight was what one would expect from a domestic airline. They did provide free movies/tv which was nice. It was one time to leave and on time to arrive."
Cons: "Food, connecting flight long time waiting"
Pros: "Crew and actual flight were great but something was broken on the rear air conditioning unit. It was a full flight and 86F in Dallas and 77F in Columbia. I was seated in rear of the plane very very hot with all the people on the plane. I felt it was difficult to breath once we were on the ground in como. We were at the gate and everyone stood up to get off but the doors remained closed for awhile. It seemed to get even hotter."
Cons: "Crew was great and the flight was smooth."
Pros: "i loved everything but there should be more variety of food and snacks"
Cons: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."
Pros: "Today's trip.was ontime with a great crew. A big turnaround from our last trip."
Pros: "Got to my destination..."
Cons: "Seat was tiny. Felt crammed in there. I'm just 6ft tall, but couldn't even use the headrest...it was a back rest. No individual inflight entertainment on a 3 hour flight? I've had screens in front of me for hour long flights. Left 30 minutes late with no indication as to why. Just one of the most uncomfortable flights I've had in a long time."
Pros: "Good service and excellent crew"
Cons: "Food choice are few by the time they reach the back of the plane."
Pros: "I loved the extra room in the seating, great seats too. Plus the personal TVs and movie selection was fantastic!!! However, 1/3 of the planes TVs did not work. Luckily, my row of TVs did work and we had an empty seat between my daughter and me , so when my son's TV went out he sat in my row which did work. Great plane, once everything is fixed!"
Cons: "Tsa is very unorganized and extremely rude."
Cons: "I paid 800.00 and no breakfast order lunch served."
Pros: "This leg from PHX to TUC, the AA staff did GREAT. They held the last flight for about 10 of us (the last one of the night). Were pleasant and professional."
Pros: "No ac, left late. Can't pull in bc our gate is occupied. I never have complaints, but I'm hot and my back hurts."
Cons: "Prior flight had a problem Apparently. It affected our flight. Hot and tired. I want off.....still sitting here..."
Pros: "Finally had power outlets. 1 for 3. First class crew great."
Cons: "Didn't honor priority luggage tags. Small seats for 1st class."
Cons: "Cramped seating. As per usual."
Pros: "The ticketing staff in Lihue was excellent!"
Pros: "Once I managed to get to my connecting terminal which was an adventure in itself, the original plane we were to fly on was having maintenance issues. The ground crew worked quickly to get a different plane and moved us to an adjoining terminal."
Cons: "LAX. The airport is just a pain with long lines for everything, although staff try very hard to help you get where you need to be"
Pros: "Leg room Kind stewards"
Cons: "No gluten free meal options"
Pros: "After missing my flight and zero empathy from AA employee who reassigned a new ticket - I was given 3 new times and an explanation that no pilots were there yet. Flight was short and painless -- but the scheduling was totally frustrating."
Pros: "The new airplane was nice. The plane that we took to Hawaii was so old that it still had ashtrays and was super dirty."
Cons: "For some reason American has not given us any seat assignments in our trip home and all the gate agents are very unfriendly and not in HR least bit helpful."
Pros: "The crew was friendly and helpful"
Cons: "Paying extra for seating and not sitting next to my wife"
Pros: "Efficient. Got to destination on time."
Cons: "My tv screen was not working. I asked four times to see if it could be fixed. Crew could have cared less. Crew seemed a bit rude overall."
Pros: "I like the comfort and the cheap prices of the fear rates"
Cons: "Flight delayed, poor communication by AA on status of flight."
Cons: "Two hour delay"
Cons: "The flight was delayed 4 hours. The person in the counter would not tell us what's going on. They would say in 10 minutes the flight is leaving. That way we were 4 hours waiting. Nonetheless, we were waiting in the gate and the personal change the flight information for another flight and no body told us why. When we went to see in the big screens with all the flights. which was the new gate for the flight it kept saying the same gate. When I went to ask what's going on the person in the counter was very rude."
Pros: "Service by the ANA crew was excellent"
Pros: "The flight from Honolulu to San Francisco was great! Staff was amazing. Trip was smooth and very enjoyable."
Cons: "The flight from San Francisco to Washington was horrible. Terribly overcrowded and i wasn’t offered a thing until 40 minutes till landing. Then the flight from Washington to Chattanooga was delayed over 2 hours. Which i understand safety comes first but it made for a very long two day trip back from Hawaii."
Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"
Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."
Cons: "It was operated by United Airlines. Absolutely no food oe entertainment, limited comfort."
Cons: "Except for this one male crew, the Asian women were mean/rude. I always try to fly with ANA or JAL to Hawaii and I thought my flight back was also ANA, but it was UA. Food and crew are ALWAYS better with ANA and JAL I wonder if UA crew have ever flown with ANA or JAL..."
Cons: "The delay"
Cons: "It was united airlines not ana airlines"
Pros: "Lots of good movies to watch; inflight meal was pretty tasty."
Cons: "Couldn't check in on line; couldn't get a seat at airport check in and had to get assigned at the gate. Understand that the flight was fully booked but still was a little uncomfortable as I couldn't get an aisle seat."
Pros: "Upgrade and lay flat seats."
Pros: "good entertainment through the united app"
Cons: "Too crowded."
Pros: "They were nice. Speak different languages to cover travelers all over the world. But food wasn't that great."
Pros: "Despite the lack of entertainment options, the ability to upgrade to economy plus made my flight comfortable."
Cons: "No entertainment on board, and you need a plugin installed on your mobile device to make their streaming service work, which I didn't have."
Pros: "No wifi, so no entertainment. But we did get 2 packets of snacks!"
Pros: "Not much ~ no movies, no rental video device ~ nothing"
Pros: "The flight was great and crew was awesome!"
Cons: "There was no working wifi, which was a bit of a bummer. But certainly not the end of the world!"
Pros: "Quick boarding/deplaning and super friendly flight attendants"
Cons: "Flight was delayed several times due to no pilot"
Pros: "The crew were polite and helped to assist the passengers who has the same seats."
Cons: "The fact that I had to download an app for onboard entertainment prior o my flight is farcical."
Cons: "$660 in baggage fees for a military traveller who signed up with a U.S. Flag carrier. The whole purpose of choosing United was their baggage limits, instead its just a code-shared flight with ANA as the operator and I end up paying loads to bring home equipment. Will use a budget airline that is more upfront with their fees next time."
Pros: "Overall, the plane seemed newer and was very comfortable."
Cons: "The boarding process was a little disorganized, but being in group 5, it didn't really affect me too much. The crew on board did their job, but they could check on the passengers a little bit more and possibly pass out water or refills to drinks."
Pros: "Good movie selection, easy and unremarkable flight. Great way to travel!"
Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."
Cons: "No entertainment at all?"
Pros: "The plane was a newer version so we could watch movies up close and personal, although I'd prefer the option to stop or pause the movie and also to choose to watch whenever I feel like it, like on the Lufthansa planes... those are great! Many choices and full control to pause or start whenever one likes to..."
Cons: "One of the flight attendants wasn't the friendliest, a bit of a "humph" attitude..."
Pros: "We arrived, and were on time."
Cons: "The following points would be totally ok for a 50 Minute business flight, but not to a 5.5h flight to Hawaii. - Luggage costs extra $25 per direction. This amounts to additional 10% of the total costs. Does anyone not take checked luggage to Hawaii? - The lunch was a savory snack. Really, because a sandwich is too expensive? - Entertainment needs to be purchased extra. Use your existing Directv subscription? Of course not. - Power socket underneath the seat - good idea. One that actually works? Oh wait."
Pros: "Everything else was fine. I was even able to access my luggage in LAX to retrieve my medication, which I accidentally had left in there. Thanks for that."
Cons: "Stewardess was so big and clumsy, that she had to hold on to the overhead bins and wake me up every time she squeezed through aisle and scraped by me. I know you cannot discriminate against big staff, but you have to make the aisle wider if you want your passengers to be comfortable and undisturbed."
Pros: "The return flightf we had our be on from S,an Francisco to Atlanta , we had only 20 minutes to make it to the boarding gate. We were tired and didn't have time to use the bathroom nor eat before boarding. This is because my flight was changed. I'm so upset with United."
Cons: "Boarding long lines in Honolulu"
Pros: "Not a thing"
Cons: "The plane got almost 1/2 way to SFO before having to return to honolulu bc they didn't have enough fuel. We spent 5 hrs in the air over th pacific for nothing and wasted a while day of our life. No weather issues, no mechanical issues, just they didn't have enough fuel widen it turned out there were strong headwinds."
Pros: "I like how I made it to my destination even after a huge blizzard in Denver."
Cons: "We were really delayed while on the air plane and the seats were not as comfortable as before. I understand that the delay is not the crews fault but actually DIA, but it was my least favorite part of the trip because it made me late to an appointment in Tucson."
Cons: "Cramped and overcrowded"
Pros: "The only thing good was the flight attendants were very nice and accommodating"
Cons: "No free food or alcohol. This is the first international flight that I flew that didn't offer free food and alcohol. Never flying United again"
Pros: "Boarding and in boarding went smoothly"
Cons: "It would be nice to see a smile and enthusiasm from the attendants. Service? Waited almost two hours before my empty bottle was removed from my tray top. Asian airline attendants can teach UAL's a thing or two about the art of service."
Pros: "Extra legroom in premier economy was great. Entertainment made the long flight quite enjoyable."
Cons: "I liked the 2-5-2 seat arrangement better than this new 3-3-3."
Pros: "The staff was really nice! Flight was on time and clerk changed my flight to a more efficient itinerary"
Cons: "I had alittle trouble with the entertainment/technology aspect but eventually got it. I had to download the united app and then went around and around till i got the movie i wanted to watch. It would be good to have an outlet to power the device also."
Pros: "That we got there earlier than expected."
Cons: "The shakedown to buy food or rent a tablet was beyond me. On the way to Honolulu. The young lady next to me had not eaten and it was the third flight on her journey, she had one more flight to go. the pressure from the flight attendant was similar to a very bad used car salesman. Tacky. When the same thing happened to another young person on my flight back, I suspected this is the way United runs its flights. I'm guessing United doesn't treat their employees well. They did just enough to be barely pleasant. I won't fly United again."
Cons: "It was ok. We had to connect to the their wifi in order to watch movies, yet the wifi continued to buffer. So it wasn't the best."
Pros: "Pilots did a good job comforting passengers about duration of flight, weather and safety. Smooth flight for all 8 hours. Sevice was good."
Pros: "I like the o assemblers that rode with me. Two individuals that were extremely kind to me Jim and Ethan Farley that were in the same situation I was in."
Cons: "After a rough start in Honolulu we landed in San Francisco to catch our connecting flight to Chicago but when arriving to the gate before the plane left I along with the other passengers were ignored and given no information as to why we couldn't board the plane. The best they could do was St Louis. Frustrated is an understatement."
Pros: "The flight seemed to go by a lot quicker than I expected"
Cons: "My seat didn't recline back so I could not sleep on my REDEYE flight!"
Cons: "Flight delayed by one hour on take off. Had to wait 1 hour for bags at my destination because the cargo door was stuck."
Cons: "Plane old , no music, no tv, no plug in"
Pros: "Nothing positive to say in this box."
Cons: "7 am flight cancelled and re booked for 4pm flight on standby until then. 4pm flight didn't finish boarding until 5pm. No compensation offered on top of all of that, turbulence was terrible during descent. Been on easily over 100 flights and this was the worst"
Cons: "My husband & I booked seats together and you separated us to opposite sides! There was not a single movie since there weren't any TV screens. There were no USB plug ins."
Pros: "communication is good inside the plane."
Cons: "You have to pay for food , entertainment and music."
Cons: "Flight delayed for 6 hours. They gave us $7 to spend on food which didn't buy much of anything. Not even water! No "let us make it up to you" perks on board. Gate staff was unprepared to handle the passengers that needed to make connections. Airline gave a choice of $100 credit toward another flight or 5000 miles. Terrible!!"