It is southwest seat was ok. Not the most comfortable seat
I’ve always loved Southwest. No issues at all. I was flying standby and the gate agent was extremely friendly and helpful. Boarding was smooth and I was able to get a window seat in the emergency exit row. Crew was fantastic! They were very professional and accommodating. We had to divert from our destination due to weather but the flight crew kept everyone at ease and informed us of all pertinent information. Excellent flight
The price of the tickets isn't matching the flight experience. No matter how long the flight is, you're only getting pretzels. The flight attendants looked unkept and over it.
Plz don't take away free bags and free seating
The seats were a bit cramped and worn, but otherwise okay.
I would have liked to arrive on time - not 5 hours late!
After a 3 hour layover in Denver my flight was delayed over 5 hours! No explanation; no assistance; no offer to provide compensation; no one at Southwest was willing to offer any assistance. 8 hours in the Denver airport - ridiculous!
It was a perfect flight in all aspects! Both legs!
Only one drink pass through the cabin for a 4 hour flight. Quite rough and bumpy landing.
Boarding process, crew were good. But the seats were so uncomfortable that was all I could focus on. I literally had to sit forward so that all 3 of us could fit in row. I will try to avoid Southwest in the future for any flights over 60 minutes.
All in All a great experience. Cost of luggage sucks … first time I ever had to pay for luggage. Otherwise the check in counter was awesome, the gate clerks were great and the Stewards & Esses were the best.
Great staffing. Terrible food. Please do cold sandwiches or salads. the "hot pickets" are terrible.
Love Hawaiian you can’t go wrong, still provides you good drinks and little snack at the end
No tv’s. Had to walk 45 minutes to connect to next flight. Couldn’t get dinner as a result. Ended up eating pretzels until I felt sick.
Liked the staff ! Seats a little uncomfortable for a 9 hour flight. Wife ‘s monitor at her seat didn’t work. Food was disappointing. Snacks were good . Choices of movies and music could have been better.
Overall a great experience. The starlink internet was amazing addition.
They cancelled our flight and one after and then crammed everyone on a late flight. Refused to give us a meal voucher because the delay was less than 3 hours. In the end the delay was 4 hours. No reason was ever given for the cancelled flights. Fly Southwest!
There was mention of a complimentary magazine but none were in the seat pockets. The flight is short so understandable not having food or a snack.
unexpected $120 charge to sit next to my wife on an isle seat in the economy section. Looks like there pre-assigning us both on the middle seat was intentional - leaving the isle seat next to my wife open at $120 was a ploy to make more money. Not good business.
Flight delayed. Then left much later than new time. 88 year old dad waiting at Kona airport for ages.
