I like mostly all . Except that some safety aspects like people still carrying bulky and big carry on into the cabin.
Due to weather conditions we were deviated to Austin. In cases like this, the airline should provide some food since passengers are not allowed to go out of the airplane. We spend 8 hours inside the aircraft no food or water offered.
I was not pleased with the narrow seats and leg room.
I don't think people should have to pay for food on the plane.
I didn't like like the bumpy ride and customer taking up space in the overhead compartment. I had to place my luggage far away from my actual seat.
I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
I am grateful to have landed safely and off the plane.
I did not like that the boarding process. I don't understand why you would board the passengers in the back last instead of first. The take off and landing was bumpy. Narrow seats, just uncomfortable overall.
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