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The boarding and fllight were good. The reason for the ok rating was the long walk to get to the transport to finally get to the gate.

Hydraulic leak caused the flight to be cancelled. Auto system scheduled us on a 3 am flight. Wevhsedvrebook on the app and hit schedules later in the afternoon. Our luggage per gate and ticket agent would be rescanned and put in our new flight. Did not happen. Our luggage stayed in hsv. Baggage claim in wash dc unable to help. We filed a claim. Several emails about our luggage were in conflict with one another. Called as baggage and was on hold 30 minutes. Oscar said one of 2 was out fir delivery then cancelled. About 45 minutes later both pieces were delivered. Their system is suspect

This flight was delayed but it worked in my favor because my Atlanta to Dallas flight was delayed.

I appreciate that I finally got the seat I paid extra for this time. Thank you

Flight has been delayed every time I've ever taken it. Seats uncomfortable. Children behind me yelling the entire flight. Some of this is out of their control but overall just consistently not a great experience.

Flight was canceled. I asked to be rerouted to OKC and then took an Uber.

The flight was 2 hour delayed, otherwise everything was excellent. The delay was due to the hourly limit requirement so given that as a reason, I'm happy with the flight!

This was a pleasant, short flight and the crew was friendly.

First off, I never complained so it is not the crews fault. The lady to my left did not respect my seat whatsoever. She was too big to lower the armrest and basically sat on me the entire flight. She was against the window. I was in a middle seat. For future reference, American, please make sure the armrest will lower or get someone a larger seat/2 seats.

Using the wifi system was nice. Being able to actually connect to the internet, send and receive emails and text would be nice.