Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "The seating was very uncomfortable and cramped I"
Cons: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Pros: "Everything great!"
Pros: "Very pleasant and comfortable flight."
Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Cons: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Cons: "Food would have been better."
Pros: "Crew very hospitable and friendly."
Cons: "Food was mediocre quality."
Cons: "Better vegetarian food"
Pros: "As always the crew was so nice...really catered to our needs on the long flight."
Cons: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Pros: "On time. No problems"
Pros: "Q Suite is top-of-line business class product"
Pros: "Nothing much except for Hamad Airport ."
Cons: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Pros: "Staff was courteous"
Cons: "My meal preference was not available."
Pros: "Good movie selection, very friendly crew"
Pros: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Cons: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Pros: "Liked the fact that the pre-selected choice of food was served"
Cons: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Pros: "Hospitality and food."
Cons: "Seats are not comfortable."
Pros: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Cons: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."
Pros: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Cons: "Great staffs and food service."
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."
Pros: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Cons: "A little crowded but still great service."
Pros: "on time no one in my row so i got to sleep good food"
Cons: "enoyed it all"
Pros: "I was able to sit with my family - Our original seats were not together"
Cons: "Food choice"
Pros: "Leg room in economy"
Cons: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Pros: "Qatar Airways Is Fantastic Service"
Cons: "Service and Food Selection"
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Cons: "I am platinium and got treated that way!!"
Pros: "Nothing at all"
Cons: "Poor management didn't provide a hotel for layovers more than 12 hrs"
Pros: "Boarding experience was very good. Crew were attentive for the most part."
Cons: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."
Pros: "Friendly cabin crew"
Cons: "Economy class seats and the food table"
Pros: "Crew was excellent. Good flight"
Pros: "Overall the flight was great"
Pros: "Plane wasn't full, which was nice."
Cons: "Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight."
Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."
Pros: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
Cons: "The economy seats are just not comfortable. The entertainment system is glitchy"
Pros: "Attentive flight attendants, good entertainment selection, and yummy food."
Cons: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."
Cons: "I had three tickets (one my wifes which wasnt cancelled), wanted to utilize that since I was travelling with Toddler. The crew kept having some sit in that seat and that was a major concern for me"
Cons: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Pros: "I like doha airport ,some of the staff,"
Cons: "Food,entertainment,sometimes staff"
Cons: "Selection of English movies could be better. Movies were very old choose from."
Pros: "crew service on time arrival and departure customer service, in general"
Cons: "inflight entertainment could be better food could be better"
Pros: "Crew was lazy. Poor service and on their phones the entire time."
Cons: "Flying Delta instead."
Cons: "30 min to de-ice an E170? Why?"
Pros: "Crew was great. Made it to destination 39 minutes earlier than expected"
Pros: "The pilot’s landing was phenomenal."
Pros: "I like nothing!!!!!"
Cons: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."
Cons: "Commuter jets- uncomfortable."
Cons: "Flight was cancelled and there were zero accommodations"
Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
Pros: "Clean and comfortable main cabin."
Cons: "Lead flight attendant too casual. Didn’t wear jacket, didn’t even know he was a member of the crew until he walked the aisles mid flight. Wore Bluetooth headset around his neck. Inflight WiFi entertainment didn’t work at all. Internet (AA.com) seemed to function."
Pros: "Puntual, connexion gates very closed,"
Cons: "I need to paid 100$ or more to have a seat"
Cons: "Delayed for more than 2 hours, at midnight, then more delay over the plane"
Pros: "Deplaning in White Plains"
Cons: "Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. So this time, I gave up and boarded with the last group. No prior warning was given that this plane would not allow for carry on luggage in overhead bins. Further were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies."
Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."
Cons: "Everything sucks"
Pros: "Short flight."
Cons: "The gate area was way too crowded. No seats available for over three gates over, and then the announcement for boarding was made with a very lousy microphone...."
Pros: "AA provided free snacks and drinks at boarding gate. Courteous staff."
Cons: "Flight was on and off regarding time of departure. Received at least three alerts that the plane was delayed 1/2 hr then on time then delayed. We had to take a bus to the plane and sat on tarmac for several minutes until our flight disembarked."
Cons: "Long delays"
Pros: "Nice crew, very reasonable cost. Didn’t like the “no overhead access” but worth it for the money I saved."
Cons: "The seats are ridiculously crowded. It’s really so uncomfortable and claustrophobic, even for shorter flights."
Pros: "Things went as they should have got a 2 hour flight."
Cons: "The inside of the plane around the air vents definitely could use some cleaning."
Cons: "Flight delayed by 35 minutes"
Pros: "Flight was on time, crew was friendly."
Pros: "The crew in the plane was so happy and funny ! Nice group ! The food was fine, always can be better that’s the true hahahah"
Cons: "I don’t have nothing bag to say about. Was a very new plane so everything was fine."
Pros: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."
Pros: "Poor airplane not have nothing"
Pros: "The crew definitely made the trip easier."
Pros: "Boarding lasted over an hour"
Cons: "I regret flying with American. They have consistent problems with every flight from seating to delayed flights"
Pros: "Find America airlines very expensive and then you check on the back charge the sea charge ."
Cons: "Don't know why they would load the plane then to have you wait for 10 minutes 15 minutes why they deal with that mechanical issue."
Pros: "Crew was friendly and professional"
Pros: "We were able to be put in an exit row which was great - especially since my husband and I are very tall and it was a cross-country flight."
Cons: "I find it ridiculous that on a cross-country flight they can't even offer pretzels or peanuts. There was NOTHING!!!! I have been on short hops on other airlines and you get something."
Pros: "The crew in first class was top notch. Incredibly nice, friendly and professional. So refreshing to get good service."
Pros: "Boarding went well / flight crew was friendly"
Cons: "Food - meh even for airline food Entertainment - shared tv with no sound and no ear phones and it was an international flight?! We went back in time 20 +yrs"
Cons: "Overnight stay due to missed flight with no luggage or medication."
Pros: "Arrived early"
Cons: "Overweight flight attendant bumped into me everytime they went down the aisle making sleep very difficult."
Pros: "Very attentive staff. They kept the energy up the whole 8 hour flight. I had a great seat assigment."
Cons: "Chairs were a bit uncomfortable, but that's almost all airlines for me because I am tall."
Pros: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Cons: "This is a Airline petty poor in service they don´t care about the costumer i just fly true they when i dont have any other option"
Cons: "Flight attendants partying with a row of passengers for over an hour. Southern bonding"
Pros: "I like the entertainment choice"
Cons: "No snacks I had to pay for my bag I'm sticking to southwest"
Pros: "Everything went well. No problems."
Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."
Cons: "Delayed 2 hours. Weather, I get it but...when on the ground, we all baked..no Ac in the plane ...and an awful landing..thought we were going to crash.."
Cons: "No ice in my water."
Pros: "Staff was friendly"
Cons: "The seats were sooooooooo small and it felt like it was a really old plane, it shook a lot."
Cons: "Seats are REALLY small"
Pros: "Delayed for hours for seemingly no reason"
Pros: "Hope the flight attendant was awesome. She should be filmed for training videos."
Cons: "Update bathroom. Sinks almost too small to use with the facet type installed. Super gross bumping the sink basin in order to wash hands. Acrobatic feat to get done."
Pros: "Good legroom even in economy"
Cons: "Entertainment system wifi kept dropping off"
Cons: "the plane's seating"
Pros: "Nice and courteous crew"
Cons: "Better on increased International viewing options."
Pros: "The space in economy was bigger than expected. All the staff were very pleasant."
Cons: "I understand budget constraints but the food was mediocre. Can someone relook at choices."
Pros: "Everything but the temperature"
Cons: "Too cold on plane. It's better than too hot, but it seemed like it was all or nothing."
Cons: "Awful experience. Flight was delayed two hours, employees are rude and we got NOTHING on flight"
Pros: "Check-in at Narita was great!!! The entire process from obtaining boarding pass to dropping off luggage took less than 3 minutes."
Pros: "Enjoyed the extra space from Economy Plus - really made a difference from the complete sardine cans in regular economy. Crew was friendly."
Cons: "Unfortunately the crew blocked the path to the toilets in the back of the plane for over an hour... I've never seen a crew move so slow. Also, the DirecTV screens in front of each seat were annoying, as they put the controls on the armrest so they were constantly being turned on accidentally."
Cons: "no food service. Entertainment is limited."
Pros: "Gate crew was fine. Flight was smooth and on time, seating was reasonable. Food was just okay, but I don't have high expectations for airplane food."
Cons: "The English speaking flight attendant who announced various messages on the PA system, although a native English speaker, was horrible at speaking."
Pros: "On my flight home from Columbus, there was one guy running the whole ship! He. Was. Everything!!! So Attentive but not overly so. And he read my mind and gave me what I needed before I even realized I did. Thank you to him for one of my best flights!"
Cons: "There really wasn't an entertainment option. A lot of airlines these days have much better service that's simple yet good. Also, just a small pack of pretzels? Fail. You have to keep up with the Deltas and Jetblues of the world!"
Pros: "I typically dont fly with united, and this was a typical experience, staff was not friendly, terminal and gate change at last minute after I walking all the way to the gate, then another delay after we were boarded, now this was more airport related then United, but after they told us it was a 45min delay someone asked if we can use our phone or computer and the answer was a stern no with no explanation until someone got really upset, just not a professional experience, and this was why I don't fly united. But I had no choice this time."
Pros: "very quick connetions"
Cons: "the return flight"
Cons: "No tv"
Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."
Pros: "The airplane was nice, has power outlet, entretainment, and comfort."
Pros: "The flight was efficient and seamless. We even arrived 30 minutes early at EWR"
Pros: "Worse experience ! I will never use united anymore ."
Pros: "Quick and easy fight. Crew very nice"
Pros: "Quiet flight"
Pros: "I liked three of the stewardessence very nice. the old tall stewardess with the short dyed hair was rude to me. she needs to retired"
Cons: "no food was provided for free. I will fly a foreign airlines next time apart I don't pay for my baggage and free meal."
Cons: "I didn't like that they cancelled my flight and I had to go through another airline"
Pros: "The crew was ok for the type of company they are."
Cons: "The plane was absolutely horrendous. Really uncomfortable. No TV, no outlet to plug in my own device. And garbage wifi."
Cons: "Again all of it was poor"
Cons: "Explained above"
Cons: "I'm 5'3 and could not even lean forward to rest my head on the table in front of me because there wasn't enough room. I shouldn't have to pay an additional 95 dollars to have what was previously considered a normal seat with normal leg room, especially after loosing 6 hours of my life due to United flight delays during the course of my trip."
Pros: "Smooth ride."
Pros: "My grandma passed away and the airline would not work with me when I tried to change my flight. Very upsetting. Mark Davis"
Pros: "Quick direct flight!!! Courtesy and smiling faces!!"
Cons: "It was delayed 2 hrs. The charge for a small luggage even though it was an international flight."
Pros: "Friendly few, clean plane, and on time"
Cons: "It was way too hot on the plane. I understand it's hard to find a happy medium with people on temperature but this flight was too warm, especially with people traveling with winter wear on."
Cons: "Overall fine, overhead space ran out for group 5"
Cons: "Seat is very uncomfortable"
Pros: "Good flight."
Pros: "I was moved to business class after an ordeal but the extra room was nice."
Cons: "I came down in a wheel chair and noticed my ticket had me in an exit row. When I asked to be moved, the women behind the counter had an attitude. Many of the customer waiting to board noticed. Next she started boarding the plain and I had 3 people ask if I needed to be pushed down and they would help. She barked at us that someone was coming. Once inside I asked for help getting my plug into the outlet because I wasn't able to make it fit. The crew member told me to keep trying. Because I never could get it in, my computer and phone wouldn't work. So I figured I would purchase one of the entertaining units but none was offered. It made for a very long flight. When leaving the plane, the other crew members were very helpful and even the wheel chair attending me was a delight. I was on flight 1977 from Houston to Seattle on November 7th. I usually fly twice a month for business. After my ordeal, I will use other airlines."
Pros: "It was on time"
Cons: "it was ok"
Cons: "Everything, flight was delayed over 6 hours causing me to connecting flight. Spent all day at the airport and didn't go anywhere."
Pros: "Everything about the flight process was excellent"
Pros: "standard flight"
Cons: "my luggage didn't arrive till over 24 hours later"
Pros: "That i finally arrived at my destination"
Cons: "The flight was immorally delayed by 1.5hrs. then by another half an hour. Then there were issues with boarding, which delayed us more. Then the plane was put in a holding pattern (just circling in the area) because there was too much traffic at Seattle. I understand there are many factors that affect flights, but the entire experience today left me feeling really down and disappointed, and unfortunately, annoyed."
Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"
Cons: "No free tv to watch during the flight"
Cons: "Could not get seats together with my daughter even though checked in on-line exactly 24 hrs. prior to flight. No 2 seats together in economy. How can all the seats be taken so quickly? Seems like the airline is just trying to "force" passengers to upgrade their seats to get more money."
Cons: "Pay for ticket and couldn't get a seat assignment. Had to go to the kiosk before my flight and try to get a seat. It processed for 5 minutes while I waited thinking it was stuck. Finally it told me there were no seats available unless I wanted to pay for upgrade. Gee I thought a seat came with the price of a ticket. Then there was no shoulder room in the seating and I am an average sized person. There was leg room because it was an exit row. Then they tried to sell me a round-trip ticket that was more costly than buying individual tickets. What a scam."
Pros: "The flight attendant went out of his way to make sure I was comfortable sitting in the emergency section. I appreciated that."
Cons: "Waited too long to land"
Pros: "Flight from LA to Sacramento was one hour delayed! No heartfelt apology, almost like this happens all the time."
Airlines flying from India to White Plains have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights