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— STL
Jan 24 — Jan 311
Round-trip
1 adult
Economy
0 bags
From?
To?
Mon 1/24
Mon 1/31

Good to know

Low season

August

High season

December

Cheapest flight

$52

Average price round-trip

$205

Good deal round-trip

$96

Good deal one-way

$50
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 11% increase in price.
Flight from Indianapolis to Lambert-St Louis
(avg. price over the last 2 weeks)
or less
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FAQs for booking flights from Indiana to St. Louis

Top 5 airlines serving Indiana to Lambert-St Louis

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 30305 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

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Pros: "Easy boarding. Good entertainment. Didn’t bother me too much."
Cons: "Better good. More comfortable seats"
Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Pros: "It was a smooth flight"
Cons: "More seat room"
Cons: "Too cold"
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "The flight was 90 minutes late"
Cons: "On time performance"
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "Nice comfort plus seat. Nice host staff"
Cons: "Timeliness"
Cons: "Nothing"
Pros: "Friendly crew."
Cons: "A bit bumpy"
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "I did get home eventually"
Cons: "Flight was delayed. Seats are cramped."
Pros: "It is good to be able to go straight to Paris without connecting."
Cons: "Boarding was a bit slow."
Pros: "Flight crew was excellent. We had the emergency exit row so leg room was awesome! Kind bar and soda we good."
Cons: "Flight delay due to the older aircraft and lack of a pilot that knew how to fly it. Bathroom needed some tending to"
Pros: "Quick and smooth boarding. Crew was very pleasant and welcoming. Temperature was for the most part comfortable. Quick disembarkment"
Cons: "Very tight carry on space requiring gate check. Delay leaving aircraft. Seating at gate assigned. No options. This was a short flight and I was in an exit row, making this flight comfortable"
Pros: "Equipment felt a bit dated. No entertainment system, which was fine with me. Skipped the offered snack. Just had water. Flight was onntime."
Pros: "The crew was awesome and helped out tremendously when anything was needed!"
Pros: "Snack"
Cons: "I was delayed over 2 hours"
Pros: "The pilot was extremely informative The stewardesses were helpful It was a delayed flight and they made it relax"
Cons: "Bad weather at LGA"
Pros: "In general the crew attitude toward passengers"
Cons: "Toilets have been modified that a person could barely do his needs"
Pros: "Upgrade to ComfortPlus. Movie."
Pros: "Seat was narrow from side to side; so short from front to back that only half my thigh was supported; hard; and pitched slightly forward from uneven wear. This was an exit row, so I had legroom at least. I’m 5’4” and trim. A taller, or broader person would not fit!"
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Pros: "Crew that's it"
Cons: "The flight was 2 hours plus late and we couldn't get an accurate update as to when to pick up our son. We got text messages that were never updates, online your information was wrong and when we called agents had the wrong flight information. Terrible experience all around."
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Pros: "Nothing"
Cons: "Before was better no now"
Pros: "Very comfortable seat and nice boarding and exit."
Cons: "Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately."
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Pros: "i fell asleep until we arrive to STL."
Pros: "No wifi couldn’t do any work"
Cons: "Was looking forward to completing some work but the wifi never came on."
Pros: "Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats"
Cons: "Spacing with seats"
Pros: "Loved that they had access to connecting info on board"
Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."
Pros: "The costumer services."
Cons: "N\A"
Pros: "For a short-haul flight on a small CRJ, it was the most pleasing and comfortable flight. No delays and everyone was pleasant from ground staff to flight crew."
Pros: "Crew was excellent"
Cons: "It was delayed"
Pros: "Nice entertainment offerings on the Indy to MSP flight"
Cons: "None."
Cons: "My original flight from IND to LGA was cancelled due to weather and I was rebooked for the next day. I was forced to spend a night in a hotel near the airport. Then my flight the next day kept being delayed, first 5 min, then 20, then 40, etc until 2.5 hrs. Since the delays kept increasing, I decided to rebook on another flight with a very tight connection in Detroit--the only other option. When my flight arrived, the other fight was already boarding and I ran to make it. Luckily I got to the gate in time, just before the door closed. The original flight ended up with a 3.5 hr delay!!! That is unacceptable."
Pros: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"
Pros: "Excellent flight. Nice new aircraft."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "On time, nice crew."
Cons: "Delayed flight for 6 hrs. and acts like it is just business as usual, perhaps it is for Delta"
Cons: "The flight was very bumpy and didn't have the option to watch a movie."
Pros: "The cookies!!!"
Cons: "To cold on plane"
Cons: "Virtually no help from the staff"
Cons: "The seat cushions were less than desired. Like sitting on a hard chair. It was cold. Many passengers had to wear their jackets and coats. Brrr"
Pros: "Just a little more leg room would be wonderful!!"
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Pros: "The entire crew and the landing"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Cons: "Late. Again. For no good reason."
Cons: "More leg room, more attentive to customers with disabilities"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Cons: "Delayed three hours with no communication or compensation. Poor customer service"
Pros: "Arrived early. Friendly pilot."
Cons: "Attendant did not offer snack choice."
Cons: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"
Pros: "Service was good"
Cons: "Nothing"
Pros: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Cons: "Nothing was wrong."
Cons: "I’m not sure how this flight was as I missed it due to a delay from YYZ to ORD"
Pros: "crew was pleasant"
Pros: "My flight was fine - I paid for a Premium Seat, which also allowed me a premium boarding position, which I highly recommend for anyone flying. The seat was comfortable, the staff was very friendly and I really liked the in-flight entertainment."
Cons: "At the DFW security post for my gate, there was NO TSA-pre. That service stops at 7pm. I would think at a major airport like DFW where American Airlines has a hub, they would make sure to staff that longer. Just getting to keep my shoes on, while having to drag all my electronics and liquids out, take my coat and belt off, etc. is not acceptable. AA should put the pressure on DFW to treat their customers better!"
Pros: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Cons: "Seats could be more comfortable, first check d bag could be included instead."
Pros: "Flight was pleasant and all the crew members were courteous."
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Cons: "Flight was delayed almost two hours due to crew staffing issues."
Cons: "It was nice. And boarding was good too."
Cons: "the fly got delayed for more than 3 hours."
Cons: "There was just an announcement that the refreshments will be served shortly but there were no refreshments. Take off and landing was horrible. Flight was shaking way more than usual."
Pros: "It was easy to travel"
Cons: "We arrived 30 minutes early but then we waited 30 minutes for a gate."
Pros: "Easy and customer service at lax was awesome and very helpful!!!"
Cons: "The 45 minute bag time that's it may or may not be able to go 45 mins within boarding ."
Pros: "This was the same crew and pilot from the flight I took to LAX. His landing was so smooth, I woke up pleasantly upon landing!"
Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."
Pros: "Why would a jet this size wobble all the way across the Atlantic! The pretzels were even stale, and they served a "pizza" that was a stale mini loaf with sauce and a little mozzarella. People were starving when breakfast was served. The thermostat fluctuated from horribly hot to freeing - for 14 hrs. The crew slammed things down on table trays, grumped, were giving harsh orders to patrons rather than gently directing them. These ladies do not enjoy their job. I am done with Delta. We were also an hour late taking off due to a door on a cargo hold not closing. I was embarrassed that our Aussie friends experienced this as their first American flight."
Cons: "Food, attitude of flight attendants, comfort of cabin. Pilot took charge of thermostat issue and kept us informed in a friendly manner regarding the status of our take off and flight progress."
Pros: "On time"
Cons: "Boarding numbers"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Cons: "I nearly missed my flight because I did not have a seat for a flight that I bought a ticket for at full price. Which, would lead one to believe that I would have a seat on said flight. However, coming to the gate an hour before boarding the personnel working gate the said he was having computer difficulties and could not get me a seat and it would be 10 min. I continued to return till boarding to find out I had no seat and I was on standby. Upon going to customer service they replied the airline oversold tickets and every airline does this as if to make this practice ok. Well being in sales myself and if I were to sell x amount of product to one customer ( or several) I better make sure I have it all there to deliver. People rely on you schedule wise. It nearly shot a meeting I had to make in the foot. Very disappointed with the airline and the way things were handled."
Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Pros: "Speedy boarding"
Cons: "Unmotivated crew, uncomfortable seats."
Cons: "Boarding was chaotic, with people sitting in wrong seats and walking the wrong way down the plane. Crew were not especially friendly. I know it was at the tail end of a long Sunday, but it wasn't impressive."
Pros: "Entertainment, 110 plugins for devices, internet."
Cons: "only free meal option was cinnamon cookies."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Pros: "All flights were on time Greatly enjoyed the trip"
Pros: "On time, arrived early."
Cons: "Seats too close in front of you."
Pros: "Flight was on time. Plane was clean. Staff very professional."
Cons: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Cons: "4 delays and two flight changes... I was late and it was crowded"
Pros: "It took off on time and life was good."
Cons: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."
Pros: "The people"
Cons: "The seats are too small I'm 6'1 and that's not that tall"
Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "Love bed it! Would recommend to family/friends"
Cons: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"

Boarding was done way too fast compared to other flights, food/beverage service was minimal (water only), attendant was helpful, flight was timely departing and arriving

Awful and terrible flight attendants with very poor skills and service and no empathy for the passengers

Pros: "On time/early."
Cons: "Menu items in Polaris."
Pros: "Smooth flight"
Pros: "Good crew."
Cons: "Puddle jumper so very basic n"
Pros: "Good"
Cons: "Good"
Pros: "It was fine. It was a short flight, so I didn't get food, or use any of the entertainment or anything like that. It was a little cramped though, but, like I said it was a short flight, so that was fine."
Cons: "I'm not sure the stewardess is really a morning person. She wasn't rude or anything, but she wasn't nice either. :)"
Pros: "The flight departed early and arrived early, good flight attendant service"
Cons: "Long wait on the cold jetbridge for our carryon baggage, tight quarters on the plane"
Pros: "I had absolutely no complaints about this trip"
Cons: "Electrical service was spotty"
Cons: "Luggage took >1hr. Flew w Copa - always got bad seats when on United flights"
Pros: "Flight attendant was friendly and plane ride was smooth."
Cons: "Flight got delayed twice (3+hours total) then we had to wait another 40 minutes for the plane to get there, deplane, and get cleaned up and restocked."
Cons: "flight was over two hours late because of a late incoming plane. That may be for good reason, but we weren't told until less than one hour before takeoff. It doesn't make sense that the airline just found out one hour before takeoff that the flight was two hours behind. We should have been told sooner about the delay, while we had other choices of alternate flights."
Cons: "This plane was awful. I don't know how anyone who is not miniature sized could be comfortable on this plane. I am 6' 1" and ~ 200 lbs, not huge by any means, but not tiny. I legitimately could not stand up (so I had to sort of slouch walk down the aisle to find my seat at the back of the plane), then the seats themselves were so narrow that I ached terribly when seated in any position for more than acouple of minutes."
Pros: "That the flight was earlier then Expected"
Cons: "Bag fee"
Pros: "Flight was ok"
Cons: "It was late"
Pros: "Nothing to like when an agent tells you that 8 seats open on plane .but already full!"
Cons: "See above!"
Pros: "On time."
Cons: "Chicago airport gate is so far away from other united flights I can't believe they don't provide a shuttle to it."
Pros: "Ease of checking in by phone & printing out board passes."
Cons: "That the ride was so rough. Pilot apologized & said it was just a bad nite. It was a smaller plane so that maybe made the turbulence feel worse too."
Pros: "We got my wife on a plane home in under four hours."
Cons: "United decided to bump some of their glorified bus drivers ahead of me on standby so I had to wait a full four hours in O'Hare listening to some doichebag from LA try to entertain folks at the Goose Island bar with his stories about selling franchises."
Pros: "I went a different route back to Denver I drove in a vehicle do the circumstances of a friend moving back to Colorado from Michigan. So I called ahead of time and let United Airlines know to go ahead and give my seat to anybody"
Pros: "The snacks were great"
Cons: "Clearly a new flight crew. They needed some more practice with efficiency and reading the statements they are required to make. Previous flight was over an hour late arriving at the airport meaning that our flight was just as late departing for our flight. First we were told the flight was 20 minutes late, then 8 minutes late, then 40 minutes late, then 55 minutes late... Every time they told us the incoming flight was about to land."
Pros: "It was fast & we didn't die we're the only good things"
Cons: "The Flight attendant was rude and mean , the plane was small and old .. But most of all he flight attendant ruined the flight for everyone. I even heard people saying she was mean as they were getting off the flight. I think her career as a flight attendant has ran its course (she was pretty old also)"
Pros: "Flight was delayed..boarding for St Louis was one of the worse flights I have ever seen..crew was rude..asked for a juice and she was mad because I didn't finish it..very uncomfortable flight..small plane."
Cons: "Got home"
Pros: "Great crew"
Cons: "No room on board for carry on luggage and when gate checking luggage it resulted in further delaying me to make my connecting flight"
Cons: "It's 2.5 hours past our scheduled departure time and we're still sitting at the gate"
Pros: "Still not in stl"
Cons: "Still not in stl"
Pros: "United really could have done better informing us of delay, then cancellation. I knew it was likely to be delayed due to weather, and kept checking the status. It wasn't listed as delayed until nearly boarding time, although it seems pretty clear they knew well before that. But SFO was a star. The new decor is sophisticated and comfortable. Bathrooms were like at a swanky night club! Comfy chairs and charging outlets every where. The biggest hit was the Exploratorium installation, which kept my and plenty of other kids entertained!"
Cons: "Wayfinding signage from BART is confusing. BART connection is a pain. The machines in the station only take $1 and $5 bills-- no 20s or credit cards! And no one at BART cares if you are running late for a flight."
Pros: "The plane was unboarded due to mechanical problem but a new plane was found and within an hour we were back on board. Appreciate the quick turnaround."
Cons: "it got cancelled and di not have"
Pros: "I usually fly spirit"
Cons: "Girl at gate was rude!!! After missing connecting because of Uniteds negligence, my brand new luggage first time used, zipper to main compartment was ripped half way out!! My clothes and stuff hanging out as its coming out baggage claim!!!!!! This was a nightmare"
Pros: "Fast. On time. Great service"
Pros: "UAL customer service horrible. Would not pay for a hotel room we needed due to UAL canceling our flight. Customer service reps few & far between UAL bus at Terminal C gate 71 at 10p 9/30/2016 had rude employees refusing to acknowledge is or help rather they listened to music on their cell phones. FIRE THEM."
Cons: "The snacks are too small."
Cons: "STINGY DRINK SERVINGS TINY SNACK BAGS"
Pros: "On time and easy"
Pros: "newer plane. more personal space per seat"
Pros: "Leg room in seats better than on some airlines. Staff friendly."
Cons: "Both flights were delayed. One hour going and two hours on return."
Cons: "Our flight got canceled due to airport issues at our destination. United canceled the flight but had no alternative flights to get us home. Flights the next day were full. Took over an hour with the service desk to reroute tickets to cancel them and to get bags back then took two hours at baggage claim to get the bags back. Customer service was basically useless. After all that, we didn't get any of our money back! I will be avoiding United airlines. Flight cancelation was not their fault but the way they handled the rest of it was embarrassing."
Pros: "The amenities are fabulous. The flight was very comfortable."
Pros: "The young lady who was the flight attendant was very nice and tried to make a very bad situation somewhat bearable. There were a number of children on the flight that she was very attentive to. I hope united treats their employees better than they treat their passengers."
Cons: "The flight was delayed for 4 hours. We were told to proceed to the United terminal in spite of the delay. There seemed to be no effort to inform or assist us. There was very little to do in this terminal but wait to see if our flight would eventually come. There were other United passengers in the terminal who were also waiting for overly delayed flights. eventually, we had a plane that was extremely small, cramped and uncomfortable. United seems to consistently oversell its seats and then tried to get people to give up their seats. Very poorly managed airline with bad customer service. Sadly, I have to say that I have never had an acceptable experience on a united flight. Will NOT take another United flight."
Pros: "I liked that they waited for me because my flight was late getting in to San Francisco."
Pros: "Nothing"
Cons: "The service. The flight attendants were rude"
Pros: "No much"
Cons: "Take forever to load. No entertainment. Hard, uncomfortable seats, no food. Kept talking about "premiere plus" benefits. Why does it cost $80 to have not bad service?"
Pros: "flight was on time"
Cons: "airport gate lady would't let me run to the bathroom and quickly return for my checked carry-on for "security reasons." Then I heard about 4-5 people being paged to come pick up their checked carry-on luggage."
Cons: "lost our bag, crying babies, uncomfortable plane"
Pros: "The flight was very pleasurable. Smooth takeoff."
Pros: "I was comfortable and I didn't die."
Cons: "N/A"
Pros: "Had to wait standby but got on the flight. Was very happy about that!!"

Frontier you really should evaluate your business and how you treat customers who’s spending there money on your business where not obligated remember that just like how frontier is a million dollar company you can lose as well don’t be too greedy

The black flight attendant with braids is way out of line. She basically assaulted me by running into me like 3 times on purpose after I asked nicely to be moved due the large man in my isle. She told me no, the plane was empty So this should not have been an issue. She also started an issue with another passenger in a racist manner… also just a tip when a flight is empty spread people out a little bit specially during a pandemic. I will never fly frontier nor recommend it again because of that woman.

Cons: "Baggage check was never on time and seats were dirty and don’t recline. It was the 15 minute long advertisement for a credit card coming through speakers so loud my ears were ringing that convinced me to never use Frontier again."
Pros: "The flight itself was a nice flight. The captain and first officer were communicative and the few times we experienced turbulence I felt like they immediately tried to minimize it. I had a good amount of room in my seat (I was not in an emergency exit row) and I had no problems with my luggage."
Cons: "There was a 2 hour delay to take off. When your flight is at 7am and you've woken up at 3:30 or 4 to get to the airport on time, it's a bit frustrating to wait an extra 2 hours to leave. The gate agents were woefully uninformed and when they did communicate with passengers it was vague and unhelpful. The gate agents kept referring to the need for "maintenance" on the aircraft. It doesn't inspire a great deal of confidence in the soundness of the plane to hear that the maintenance crew is trying to "fix something in the cockpit." The Departures monitors and my Kayak app were giving me delay updates before the gate agents were. At one point we switched gates (it was the gate directly across from the original gate) and I watched as passengers at one gate literally traded places with passengers at another gate because the flights had swapped gates. It was comical. Overall, just a disorganized, uninformative, frustrating mess."
Pros: "Cheap"
Cons: "after typing in my contact information correct, it made it to frontier incorrect. I was UNABLE to resolve online, as when trying to fix my name that the Kayak API messed up (appended first+middle name) it wanted me to pay $1,000+ dollars because it acted like I was transferring my tickets. It took FOREVER to get to a person to fix this over the phone. This is the day and age everyone wants to send you through every possible automated prompt before getting a real person. The flight itself was fine, getting to be able to get on it was a giant pain."
Pros: "Crew was good. They were late boarding the plane, but the captain made up the time in the air."
Cons: "There's extra charges for carry ons and beverages Majority of the seats have no leg room No in-flight entertainment or wifi"
Pros: "Easy departure from Tampa. Captain kept us well informed."
Pros: ".."
Cons: "The fact i got stranded."
Pros: "NOTHING!!!!!!"
Cons: "I booked a flight with them for the Thanksgiving holiday.... I was supposed to travel Wednesday 22 - Saturday to STLand back... I was IMMEDIATELY shocked by only being able to carry 1 personal item... When I found out exactly how small 45 centimeters was...I tried to cancel the trip & be refunded within 5-6 hours.... They told me to fill out a form & return it to them... THEY WERE SUPPOSED TO GET BACK TO ME WITHIN HOURS TO NOTIFY OF THE REFUND AMOUNT & NOT...I REPEAT NOT ACTUALLY CANCEL THE TRIP UNLESS I AGREED TO THE REFUND AMOUNT... I never heard anything from them! I just assumed it was just taking forever for them to approve my refund... Therefore...assuming that the flight was still booked...SINCE I never APPROVED ANY REFUND... I visited kiwi.com several times before the the trip & there was ABSOLUTELY NOTHING informing me of any trip cancellation... I went to the airport... Wasn’t able to board... Talked to kiwi.on the phone... Didn’t find out the trip was canceled until after the boarding was closed for that flight. Ceddrick Jonae bayfunk@yahoo.com 415-322-9515 kiwi.com booking number: 4709776 Reservation number (PNR): MEUOOZ E-ticket: 984-7069682518"
Cons: "We had all sorts of issues with this trip. I booked flights months in advance because I liked the flight times and the fact they offered a direct flight. I was then contacted by the airline to say that they had to change the flight times, which unfortunately no longer worked for our trip as we were leaving on a cruise… Both the departing and returning flights were affected. This caused us to have to stay an extra night in Orlando as the flight was too early for us to be able to depart our cruise ship and get to the airport. They did offer us $50 vouchers per passenger for the inconvenience but that did not nearly cover the cost of the hotel or transportation that was needed. Boarding for our departing flight seemed fine. We arrived at the airport an hour and a half before our flight with no issues. However when we arrived in Orlando the airline had lost all five of our suitcases containing everything we needed for our week long cruise that was departing the next day. The airline could not tell us what happened to the bags or where they were, or when they would arrive. We were forced to spend our extra day in Orlando shopping and replacing clothing items and swimsuits for the cruise. It was a huge pain and inconvenience and put a huge damper on our trip. They did offer a reimbursement amount per passenger per day that we were without luggage but I have a little confidence that I will ever see this money. The lady in the baggage office was as helpful as could be but it was clear that this happens far too often. I also did not like how you are nickel and dimed for everything on this airline… You have to purchase seats to ensure your family will get to sit together, pay a higher amount for checked baggage than other airlines, pay for carry-on bags ( in retrospect I should have done this since they lost our checked bags) and you have to pay for any drinks (including soda or juice) and snacks while in flight. This was our first time flying frontier airlines and the whole experience was a major turn off."
Pros: "When I told people I was taking Frontier, they scoffed, rolled their eyes, and joked that I'd have to pay to use the bathroom. Well, it wasn't THAT bad. In fact, I got an assigned seat (in contrast to Southwest). Plane was fairly new, and the seat wasn't too small (then again, not super big). One flight attendant tried to make the atmosphere festive since we were going to Vegas and some people got absolutely shit-faced on the flight. I thought this was kind of cool, but I'm sure some people were annoyed since the drunks got VERY loud. For the price, I would definitely go to Vegas from Indy on Frontier again."
Cons: "1. The guy in charge of the check-in area yelled at one of his employees and humiliated her in front of me. Super awkward. 2. They really do charge for water. OK, I can see charging for a Coke, but water? I thought there was a law saying airlines HAD to provide water on request for health reasons. Then again, I had a huge water bottle from home, so why am I bitching?!"
Cons: "The tickets look like a deal until they charge for every other thing. The information regarding what bag can be carried on without a fee is very confusing. We paid and then saw people rolling cases and putting them in the overhead bin. The seat prices are ridiculous so you don't want to pay for a seat they will assign you for free, I was then told I had to go to the gate to get a seat assignment even though I had already purchased a ticket. I waited for almost an hour before someone showed up. I was told the only seats left were the exit rows. Luckily I am healthy. If I have paid for a ticket Frontier should guarantee me a seat. We had to wait in line even though we had already paid for our bags and some of us went on line and checked in and had boarding passes. Where is the short cut then?? It was so convoluted we will never fly Frontier again. Too much work, let me pay for the ticket and let me have a bag and give me a seat for crying out loud. The flight crew was great. Very nice."
Cons: "They gave our captain to an Atlanta flight. We had to wait for another captain to get to DIA. Then we got loaded up and had to wait for the east gate to open, then they had to map out another plan I.e., the northeast gate (and that didn't materialize) soooo we sat on the plane until we receive the okay to depart on "the east gate". Which was approximately 21:30. We finally arrived at approximately 01:00 a little more than hour late. It took better than 30 minutes for us to get our luggage. Stupid crazy that a person is paying ridiculous prices for pitiful customer service."
Pros: "Kindness and consideration and the understanding of their staff."
Cons: "Have to pay so much for luggage thought I was really getting a great deal but really was the same as the other airlines give or take."
Pros: "The landing was good."
Cons: "$40 for a carry on? Come on now. $5 seat upcharge because "window seat"? Chairs that don't recline? You interrupt my already terrible nap so you can try to sell the entire plane your "no-black-outs" Mastercard. The cabin was much too hot, people complained and nothing was done -- adding insult to injury, water costs money. Every aspect of buying a ticket is littered with popups to upsell you to something "better" or more "exclusive". The entire experience from buying a ticket to touch-down was dehumanizing and an insult my intelligence."
Pros: "I really did not feel any more crowded or uncomfortable than any other airplane Ive been on. I sort of like that the tray tables are the size of a large cell phone- less bulky than regular tray tables."
Cons: "The crew wasn't bad, just seemed unhappy to be there. There was some confusion with which gate we should be at, changed us three times before settling on the original gate. Boarding was no problem but then we waited without taking off for over 45 minutes. The pilot came over the intercom and informed us that he had no idea why we were delayed to take off, but that he would "find shortcuts" to get us there on time. The biggest gripe that we have is once we landed and went to baggage, several of us waited for golf clubs for close to an hour before a worker realized "they forgot" to turn on the button to allow oversized items to come out. Then she said "sorry I was busy with ticketing and Frontier doesn't have a baggage attendant". I just dont think the extra savings was quite worth the frustration."
Pros: "Staff was polite onboard. The price was pretty amazing for such a last minute flight, even after paying for the extras here and there. On my return flight there were no delays and the crew even got us in 45 mins early. Outbound flight was very delayed but they took accountability and offered a voucher."
Cons: "Staff at the kiosk desk they were snippy and short. A lady and her son were waiting in line and never even acknowledged. Flight was not even on the screen at the airport, and once a monitor showed the flight it didn't indicate it was late. Pay for choosing a seat, bucket seats that don't recline, pay for you to have a bag, pay for water... feels like gimmicks to charge more because they offer such low fares. Also, Frontier is notorious for delays which can interfere with plans and was experienced on outgoing flight."
Pros: "The flight was on time."
Cons: "The crew people at the Frontier check-in desk were very unhelpful and rude. We missed our flight because we arrived at the counter to check our bags past the cutoff time to be checked in by 1 minute (due to long lines). That was partially our fault but the representative who was helping us did absolutely nothing to help us problem solve and seemed almost pleased to tell us that she couldn't take our bags. I rarely see such bad customer service. I have heard that Frontier pays their staff very poorly compared to other airlines and I assume this is why the customer service reps are so jaded."
Pros: "I was very surprised at all of the small things and extra charges that you had for the flight. For example, even just paying for a soda on board I thought was a little overboard. And then once my flight was canceled they were of no help on rescheduling my flight and were not able to find another frontier flight for four more days. Myself and others were left to reschedule our own flights without any repayment of the difference in ticket price. I will not fly this airline again I caution everyone else at the lack of customer support and professionalism ."
Cons: "Frontier cancelled the flight. Their alerts to my email came well after I arrived at the airport. The single check in attendant didn't offer an explanation and curtly told me next flight wasn't until 3 days later. Plus, you can never reach a person at customer service they won't guarantee a refund since I bought a discounted flight."
Pros: "NA"
Cons: "Frontier needs a different business model and better customer service instead of all the nickel and diming people. Right now i will never book Frontier again."
Pros: "Will never fly frontiers again."
Cons: "Waited all night without getting information whether the flight is gonna take off or no. The weather was good. The captain was there also and ready to fly. No one could explain what was happening"
Pros: "Frontier has constant hidden charges. I flew to my destination using my Frontier phone app and when I went to fly back I was not able to submit on Frontier's boarding pass on my phone Frontier phone app. I had to use a computer which caused me to delay my boarding pass and the reason Frontier did not let me get my boarding pass on the phone app as Frontier wanted me to choose a seat and charge additional charges. I did not accept this choice and let Frontier choose my seat for no cost. Frontier needs to change to access your boarding pass on their phone app. I could see the boarding pass on the app after I went into a regular computer and kept saying "NO" to additional cost of baggage and seating cost. The Frontier airlines seats do not recline and are hard plastic seats and not comfortable. (I only weight 125 lbs) Also, during the flight I had to hear the commercial of Frontier credit card commercials over the loud speaker. I wanted to sleep not listen to commercials of their credit card. They charge for all food and drinks except water which is fine since it was only a 2 hour flight."
Cons: "My partner had a change of plans and cancelled her flight so Frontier could resell her seat. In the process the agent also erroneously cancelled my flight. I did not discover this until I arrived at the airport two hours from home. After an extremely frustrating 2+ hours on the phone with customer service I finally got to Edwin Watkins in the corporate office who made it right by paying for a flight on an alternate carrier. So a big shout-out to Mr. Watkins, but very poor grades for customer service prior to that who offered my non-solutions such as flying out the next day, or a full refund which would have then required me to pay astronomical last-minute airfares on a different carrier. Also frustrating was being told repeatedly that the agent would be back on the line in five minutes and then hearing nothing for 20 minutes or more. Like some other reviewers, I also was not aware of the fee for carry on baggage. I don't object to this approach to pricing, but I think it needs to be very explicit up front. Spirit Airlines uses a similar pricing model but they do a much better job making it all clear to the customer up front. Finally, I gather there are some seats that recline while most do not. I was right behind one of the reclining seats and felt pretty crowed. Presumably this would be less of an issue in rows with non-reclining seats in front."
Pros: "The crew was welcoming."
Cons: "The fees were excessive! I flew American the week before with no fee for a carry-on. $40.00 was a shock. I bought my tickets through Kayak, and was not given a chance to choose a seat after the purchase (not true with American). When I remembered that I did not have a seat, I had to pay another fee of $13.00. I usually would not mind that there was NO service, not even water, but, again, this flight was so close to another that it was impossible not to compare. I will not be flying with Frontier again."
Cons: "I understand that a lot of flights are charging for snacks and drinks these days and calling it a la carte (to make it sound fancy enough to justify the expense), but it is ridiculous to be expected to pay $3 for a bag of pretzels or a soda on a flight. Hiding that cost in the price of the ticket gives a MUCH better impression than being on the flight and waiting for the long-standing cherished ritual of accepting your meager snack, only to find that you have to pay $6 for it. Between this and the overall discomfort of the seats (they didn't recline, so I couldn't nap), the lack of in-flight magazine (if I can't nap, can't I at least pass the time with a crossword?), the carry-on fee, and the fact that the flight crew reminded us four or five times that they were also the clean-up crew so we should help them out by not littering, it was the most uncomfortable of any flight I have ever taken."
Pros: "Flight was still comfortable, considering we had to fly over a lighting storm."
Cons: "the price for the trip does not include that you have to pay for Carry-on, and seat assignment, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. So even though I comparison shop for my ticket, by the time I paid for these additional fees, I could have purchased a ticket from another airline for less money."
Pros: "I made it home in one piece"
Cons: "Frontier is overpriced, has terrible customer service, is always late, and has the most uncomfortable seats I've ever experienced."
Pros: "The only positive is that I actually did make it to my destination and back."
Cons: "I have never flown Frontier before, and I never will again. First off, I always travel light and never check bags. This usually means I can check in via the kiosk right away with flights, but this was NOT the case with Frontier. For some unknown reason, I had to check in with the desk agent. There was a line. A LONG line. Not only that, but there actually weren't any desk agents, as they don't show up until 2 hours prior to the flight. It took over an hour to accomplish a task which usually takes less than a minute, and due to the long line I barely made it to my flight, despite showing up at the airport 2 and half hours early. Flight #1 - Like I said, I have never flown Frontier. I didn't know it was possible to make an airplane so uncomfortable. I understand it is a budget airline, but there are ZERO comforts. The seats are grey plastic, completely rigid and with no tilt. They are crammed together so close that finding any sort of sleeping position is nearly impossible. The fact that you have to pay an extra $30 for ONE carry on and then pay for ANY sort of drink/snack equates to actually paying about the same for a flight with another airline. Want to check an item? You're actually paying MORE than you wold with another airline. Flight #2 - Took off over an hour and half LATE because the system was down. The gate agents literally read off EVERY NAME one by one, over 200 people, to check them in and get them on the plane. They also filled the plane from back to front, which is proven to be the SLOWEST way to board passengers on a plane. Flight #3 - This was an early flight. 6am. I woke up with an email alert from Frontier saying that the flight was delayed until 7:30. Understandably, I was upset. This would cause me to miss my connecting flight. Luckily, I decided to go the airport anyway instead of getting another hour of sleep. Good thing too, because the flight was in fact NOT delayed. If I had heeded the alert email, I would have missed my flight for being late. Flight #4 - This flight, on the other hand, WAS delayed. 2 hours. The gate was changed 3 times and another aircraft had to be found due to malfunctions with the first. Honestly, I don't understand how Frontier is still in business. Worst travel experience of my life. I will never fly Frontier again and I have already started telling all of my friends not to use their services. -Adam"
Pros: "Smooth flight and excellent recovery from a strong gust of wind seconds before touchdown."
Cons: "Had to pay for snacks. No entertainment that I was aware of."
Pros: "It was a direct flight"
Cons: "That they charge for luggage and while boarding it looked to me as if anyone could have brought a carry on and they wouldn't even noticed or checked to see if it was paid for... so why bother charging!!"
Pros: "The price was excellent and staff very friendly. Landing in STL was very smooth...pilot did a super job."
Cons: "There was a mix-up in the baggage loading, thus we were delayed about 40 minutes or so...it seemed longer since it was a late flight. The attendants were very nice, air-conditioning made it all comfortable during the long wait. I totally understand how accidents can happen and I think the crew handled the delay very well. The attendant was very nice and during refreshment service, my daughter asked for 2 glasses of water and she gave them to us. We had not planned to be on the plane so long so I had not brought along anything to drink. All in all, it was a good flight. Thank you."
Pros: "great flights with Frontier from Orlando to St Louis and back! Staff was very friendly, plane was clean, flights were on time, checked bags ready quickly and I was also happy to select the seat I wanted with many options available. Will definitely fly again with Frontier, hopefully from Orlando to Denver with my family in the near future! :)"
Pros: "Nothing"
Cons: "Late departure , 1.5 hr wait just to check in your carry on bags and had to pay 40 dollars for each bag. Kayak should also give us heads up that this flight charges money for all the bags including cabin bags. This looks cheap on kayak lust but is more expensive than otherw due to baggage charge. I am never ever going to fly this airline again."
Cons: "We had a problem with the air on the plane and they had the plane half loaded before they made the decision the debate. Told us that it would be about An half an hour, then we had to go to a different gate. It was a big mess."
Pros: "Price!!!!!! On time too."
Cons: "I think you should inform passengers that they will have to pay for carry on bags. But, with that said, the entire experience was still cheaper than any other carrier."
Pros: "I loved the price of the tickets. My children spend the summer between Iowa and Alabama. So we travel a lot. I normally drive to Kentucky to meet up with Grandma to let them go north for part of the summer. However, this year I have planned a honeymoon, and even planned going to Virginia two weekends back to back. I thought I would fly to St. Louis from Atlanta to cut down on the driving. (I tend to get sick on road trips anyway, a flight would be nice). I found these tickets for around $50 each. I needed 3. Got them. The flight to St Louis was quick. We landed 20 mins ahead of schedule. (Made my return trip great as I was back on the same plane and was sorta freaking out about making it back to the gate in time) Landed in St Louis walked to baggage claim met up with Grandma returned with time to spare. The return flight was the same. I did not like the seats. I ended up with a massive migraine no fault of the airline but I would have loved to have been a little more comfortable. It has been a long time from my last flight and this one. The price of baggage went up. (As well as tickets which is one reason its been a while) I did notice that the airline is wanting you to prepay for baggage when you purchase the tickets. In the long run makes in SO MUCH EASIER! And with the most recent issues with TSA and getting through security that speeds things up. I paid for one checked bag. And using the frontier site was cheaper than I would have been charged at the airport. Overall I can't complain. I did make it to and from my destination on time and safely. My bag was in one piece. The seats not being the best is a minor detail. Oh. And unlike some of the other flights this one did not offer free drinks and snacks. I've flown Southwest, and Delta I was offered a soft drink and a small bag of something. I was offered to purchase these from this line. Found it odd."
Pros: "The cabin was clean, and the staff was friendly."
Cons: "I was disappointed in the surprise costs of luggage. I packed everything in a carryon so that I wouldn't have to pay for a check bag, but turns out a carry on costs $40 at check in. I understand it was a cheap flight, but I may have made a different decision if I knew there was an extra hidden cost of $80 round trip. On other notes, on the first flight of my two, the plane was swerving back and forth on takeoff and landing. The weather was fine, and I've flown plenty enough to know this wasn't normal. My second flight was fine. It was on the same plane, but the crew changed, so I guess it was pilot causing it to be this way? The seats were uncomfortable in coach for long periods of time compared to other airlines, and did not recline."
Pros: "Crew was friendly. Plane was clean."
Cons: "When booking and checking in, no opportunity to enter Known Traveler ID number, so did not get TSA precheck. No information when booking about additional charges - $30 for a carry-on bag?? additional fees almost doubled the price of the ticket. On the flight, the volume of pilot announcements were very loud, crew said it was a new plane and the volume wasn't adjusted yet. I have never been on a flight where I had to pay for water! I have since learned Frontier doesn't allow TSA precheck - will never fly this airline again for that reason."
Pros: "All my Frontier flights were on time or early. Keep it up! Thank you! Flight attendants were all very friendly and polite."
Cons: "What entertainment? What comfort? Your planes are ridiculously uncomfortable. It's almost like they were designed distinctly for DISCOMFORT. I am a small person, and it doesn't take much for me to be comfortable in a seat. I feel sorry for ANYONE who has to sit in these seats, especially larger sized or those with chronic pain or disability. The arm rests are like daggers, almost no space in the seat pocket, and the tray "table?" You're kidding us with this, right? I will not purchase a ticket for a flight on Frontier that is longer than 3 hours. There is no way my body could take that. Hate the "a-la-carte" business. Give us a complimentary beverage - at least. Come on! I can see making us pay for overhead baggage - you'll squeeze every last penny out of that one, but making people pay to choose a regular seat? I think that's excessive greed."
Pros: "Never flew with any other airlines aside from United until I flew for the first time with Frontier. I have to say, I had a pretty good experience. I didn't expect the best accomidations compared with a major airline. But for a budget airline, I'm actually surprised and happy that there was a straight flight from MCO to STL. I couldn't find other airlines with a straight flight. I also loved how helpful the ticketing personel and boarding employee helped me out and answered some of my concerns. They were super polite and quick to help. They also had a very relaxed/laid back attitude I liked."
Cons: "I understand it's a budget airlines, but I didn't like the fact that you aren't allowed a carry-on item unless you purchase one. Most other airlines would allow one free carry-on and one free personal item. Due to this, I didn't get to pack as much as I needed for my trip. And also, it was not informed that guest had to pay for a carry-on. I was lucky enough to call the hq a day before my flight. It just so happened to be one of my concerning questions. The flight attendants were overall okay, but there were some instances that I felt they were incompetent but also not as thorough. I had trash to throw away and they passed me 3 times before I was able to throw it away. Plus I turned on my assistance light so they would come pick it up, but it took them a good 15/20 minutes to finally check in me and by that time my trash was already picked up. The seats and trays aren't as comfortable as I hoped. And I get it's a budget airlines, but that's also the reason why my flight was less comfortable or entertaining."
Pros: "The crew was very professional and very nice. The equipment was new and clean, which is also greatly appreciated. Excellent job in these two areas."
Cons: "Absolutely do not like that Frontier Airlines does not offer TSA Pre-Check service for its passengers who are enrolled in the program. I was not aware of this ahead of time, but it was confirmed to me after looking at my ticketing and speaking with several TSA agents from my departing airport, Orlando (MCO). They said Frontier is one of the very few carriers that do not participate in this program for some reason. I would love to know what that reason is? This is a very important feature for me. Without a good reason for not offering this service, I must say I am far less likely to chose Frontier in the future, along with having to make recommendations to my colleagues to avoid Frontier for this reason for their travel needs as well."
Pros: "Considering I almost didn't get a seat in the plane even though I paid for my flight prior to the fly day, there isn't much that I did like. However, I do realize that it was not any of the crews fault. With that being said, I loved how informational and informative and polite the flight crew was. Even the pilot had great communication with us and the flight attendants."
Cons: "Well where should I start. Talk about delay and they wouldn't even up date up on the delays either. When I would walk up to the desk and ask he was too busy to answer any of my questions. I also got there early and I aparntly didn't have a seat on the plane! I was going home to supruze my father for easter and there was no way I could have gone any later. I waited for everyone else to line up and go inside and get their seat because I noticed that my ticket has NN on my seat number and my zone was 99. This is very uncalled for. Considering that I payed an outrageous cost for one damn flight to Illinois in which I know you all do every night! They closed the doors to the hallway to the plane and informed not only myself but 3 others to go to the desk and they would figure out what they could! THERE WAS A WOMEN WHO HAD BEEN TRYING TO GET HOME FOR 3 DAYS. So you obviously had screwed her over and now you were about to screw all of us. Now I will say yes I am very upset with you at Frontier. But I was not about to take it out on the people working at the airport. The companies practice of overbooking is unexceptable during this time of year, Easter weekend, and not saving a seat for a women who has been trying to go home for three days. I am very upset and my ticket was very overpriced. Specially for how I got treated, due to he overbooking. Now they had one seat saved/ left over and because I kept my calm and didn't yell at your workers inside he airport they offered it to me. But if it was not for my calmness I would not be home with my family. That right there is unexceprtable!"
Pros: "Crew was fine and patient."
Cons: "March trip to Orlando should consider types of travelers - families with small kids. Flight delayed over 2 hours, baggage pickup took an hour. Kids over tired. Argument between grandmother with small kids on couple without kids occurred while waiting to deplane. Seems like flight priority should be altered. Had to wait on flight from Denver? I am sure that flight did not have nearly as many small children on that flight. Early flight to Orlando would make more sense to me. Why an hour for baggage? Due to delay, several of us lost our rental car reservations in Orlando."
Pros: "Nothing"
Cons: "Worst experience ever. I am a frequent flyer and I will NEVER give frontier my business again. Our flight was delayed without explaination... Hidden fees... I paid $350 to bring 3 bags. And I had to pay for my seat... ludacris... I was 45 minutes early for my departure and was told I was 2 MINUTES too late and I could not board the plane. ZERO courtesy, compassion, or help from the crew. They gave me a blank stare as I balled like a baby (Trying to get home to my infant son) ... Proceeded to tell me there was nothing they could do and that for $200 I could fly home the following night!! 200 dollars for a flight I already paid for!!... They even charge for WATER for crying out loud ... I could go on... pitaful."
Cons: "I could not figure out how to pay for my bag in advance. When I asked the agent at check-in they were not helpful. The check in counter does not open until two hours before the flight long lines at check in and security barely made it to gate."
Pros: "Ground crew missed rehearsal dinner to stay with us 6hrs"
Cons: "No heads up. Checked in 1.45hrs early & they new we were delayed but didn't say anything. Left 6 hrs late. Arrive at Disney with a 5 yr old at 1:00 am instead of 7:00 pm. If you would have been honest and proactive with Indianapolis we would have been fine. Better off to tweet your problem. Call=hold. Locals=in the dark. $15 food credit each is a good start. $100 each emailed so quickly is impressive but it's a credit to a bare bones airline that charges you for a water after their 6 hrs issue. Could have made snacks and non alc drinks free. NO NO NO. We had to pay another $11 for water, apple juice, food and GL of wine. SERIOUSLY. WANT TO MAKE IT RIGHT??? Missed several opportunities for "Little things that count". Give all $300 to one of us for a free ticket-we won't be flying with our grandson again. I will give you a chance to fix that. Not a threat a promise."
Pros: "Flights were on time and not delayed."
Cons: "Had to purchase soda for a 3 1/2 hour flight. More expensive for bags if did not do on line 24 hrs in advance."
Pros: "Fare was reasonable. Crew was nice."
Cons: "Seats on plane not designed to recline!"
Pros: "Not much. I expect to get from point a to point b on any flight, and that was done. Yippee. That's about the highlight, departing flight was delayed 1.5 hours for no good reason, excessive bag charges not made clear up front, cramped uncomfortable seats, not even a complimentary sip of water. On return flight bag fee was $10 more, I asked why, holiday rate I was told. So my small, carefully and frugally packed bag cost $70 to fly. Irritating. No more Frontier for me. And they have the gall to put a wolf on plane tail, referred to as Virginia by the flight people.Such an insult to both the animal and the woman."

5 hour delay because they didnt book a crew. Waited for 3 hours not knowing if they would even have one. They offered you your money back or to book at flight at 730 pm next business day. Zero compensation for lack of planning on their part.

Flight was delayed an hour because someone didn’t put a full oxygen bottle up front in the Sturgis area. Just total negligence

Canceled flight at last minute, rebooked to next night

Na

Pros: "Crew was very friendly."
Cons: "Seats just a little bigger."
Cons: "Didn’t get to go"
Cons: "Flight was 4 hours late!! Just showing up on time would have made it better."
Pros: "Terrible gate crew, very aggressive and rude for no reason whatsoever. Delayed boarding and takeoff on 4 flights in a row, uncomfortable seats and dirty everything. I will never ever fly Spirit again."
Cons: "Almost everything."
Pros: "The chicks were hot"
Cons: "Seats don’t recline and you have to pay for water"
Pros: "Smooth"
Cons: "Nothing I didn’t like"
Cons: "Online Check in is a bit overwhelming. Too many adds, seat selection charges, etc. Too confusing"
Cons: "Small seats with all middles filled."
Pros: "Left on time. Easy boarding and smooth flight."
Cons: "Everything was perfect"
Pros: "Last chance bargain fare to BOS"
Cons: "I wouldn't use Spirit if I had a comparable fare on another carrier Low fare a loss leader to market add ons that drive price up towards full service carriers fares Only for socks and underwear runs with single personal item"
Pros: "Would not let me use my ticket because I missed incoming flight"
Cons: "Worst customer experience had to book new flight cost another hundred dollars flight was then delayed for 3 hours a total nightmare"
Pros: "Friendly crew, even though I didn't win they gave away 5,000 miles to a lucky passenger, and the flight was comfortable."
Pros: "Not much to like."
Cons: "I dislike the counter clerks, misleading cheap prices, charges for absolutely everything. This is a money pit for a lesser level of service and comfort. I will never fly with them again under any circumstances! I hate this airline. I was thankful we landed safely after a very rough flight, that's about it. The upcharges are rediculous. Purchasing a card to pay for a carry on is fcvkin rediculous. I hate this airline"
Pros: "Nothing"
Cons: "The fact that they couldn't get a crew together to leave on time on the return leg. They also left an hour and a half late on the first leg headed to my first destination."
Cons: "THIS FLIGHT WAS CANCELED LAST MINUTE SO I NEVER GOT TO RETURN HOME!"
Cons: "Return Flight on 5/31 / #770 Detroit to Seattle: upon arriving at the Detroit airport learned we had to pay $59 per carry on bag. DID NOT have to do that for first flight from Seattle. Nickel & dimed the whole flight . Paid more than we would have with other preferred airline which we normally travel Impersonal service Broken seat in front of me so that tray did not operate & leg room - what there was of it - very compromised Staff on board are sloppy when giving instructions, especially on the intercom. Need speaking training. Talk way to fast, slur their words. Will NEVER fly Spirit again. You get what you pay for."
Cons: "The flight was delayed twice with no explaination"
Pros: "The food and drink packages are great and really not expensive. The seats are smaller and seats don't recline, but comfortable enough if you are average weight or less. The crew is meh, didn't really look like they loved their job on or off the plane. Pilot did not greet people getting off of the plane which I have seen with other airlines - that would be a nice touch."
Cons: "Flight down to Fort Lauderdale was cancelled we were told "because of the crew". It went downhill from there. No updates on progress...The spirit team at Boston airport was clueless and rude. Finally after hours of waiting and wondering how this all was to be handeled, we were told the "only option" was to get a flight to fort Meyers the next day at 3pm and get bussed to ft Lauderdale. This inaction would have caused us to miss not just the one day we already missed, but another on top of that. And I kid you not, we spoke to 7 different staff members, including the female who looked to be in charge, and not one of them uttered an actually apology for the inconvenience. I had to call on my own to rebook and pay $1,400 to get another flight one way for 3 of us. We booked spirit to save $$, and we actually ended up spending more and missing a day of our hard-earned vacation. We will never fly spirit again. I have been bumped from flights before, but NEVER has it been so mishandled and we were never treated as if we were an annoyance. We should have been offered compensation above and beyond the refund of our one way flight."
Pros: "The only thing I liked was getting off that plane."
Cons: "Flight was delayed for THREE hours. They sat me in the very back row by the wall, where there's no window. I was literally sitting in the corner. The flight attendant was a funny gay guy who spent more time flirting with a passenger on the plane than anything else. He made it apparent he didn't wanna be bothered by anyone else. The flight was extremely turbulent the entire way. Which made it hard to even nap after boarding 3 hours late. I couldn't look out a window...I couldn't nap...I couldn't read because of the turbulence...literally the only thing I could do was stare at the seat in front of me for 2+ hours. They didn't even offer complimentary snacks or beverages, we had to pay to eat or drink. SHITTY AND UNCOMFORTABLE! But at least nobody dragged me off the plane, so that's a plus."
Pros: "Good pilot. Good landing and he gave good updates."
Cons: "I would like at least a couple water along with my ticket. Seats are very uncomfortable and the don't recline at all."
Pros: "I haven't flown for about 20 years and I have never been responsible for the check in process. I was extremely pleased that the check in process was an absolute breeze. There was a person waiting at the entrance that offered to help and totally took over the check in process. Before I knew it, I was checked in. Because it has been 20 years since I have been in an airport, I am not familiar with the TSA process. No one made me feel stupid because I always had to ask what/where next. Boarding was as expected. The plane was full and the seating was reminicence of my 2 siblings and I in the back seat of the car when traveling to the grandparents. But, that's what I paid for. It was clean and as comfortable as could be. The gate closed and we taxi-ed to the runway and we were off. The flight was extremely turbulant, but thats nothing they can control. We landed 15 minutes early and then I was home. I would definitely fly Spirit again. I have to say, there were some people complaining. It is known as the "Bare Fare". If you want the ammenities, fly a different airline and pay for them."
Cons: "I just would like to say that this made me rate at an "overall" basis. While it was a good flight, the rating included food and entertainment. Food is extra $ and I did not partake. And as far as I know, there was no entertainment."
Pros: "Uneventful flight."
Pros: "Spirit was the cheapest by far. I also like that they charge for carry-ons. That sounds weird, but tne unexpected benefit is that without everyone jamming the overhead bins with multiple bags, the deplaning process is much faster. I was curbside within 10 minutes of landing."
Cons: "The seats are pretty close together so not much legroom. But I guess that's expected when they keep the costs down."
Pros: "On Flt. #193 on 12/28/16, We had a Stewardess named Crystal (Employee #69428). She was absolutely awesome. She was friendly, funny and just an all around neat person. She made the flight very enjoyable. If I fly again, I hope Crystal is working my Flight. This flight back to Seattle was much better than going to Houston as I had and e/exit, isle seat. Going to Houston from Seattle, if there would have been an emergency I would have been screwed as I was crammed into a sardine can."
Cons: "On the way to Houston from Seattle, (Flt 290) w/layover in Las Vegas I swore I'd never fly Spirit again. I'm tall and was crammed into a seat with negative legroom. I could hardly get in and out of my seat. I'm not fat but tall. While in Houston I tried to get a seat with more legroom via your website.Your website is a total DISASTER. I tried repeatedly to get response, was told password was wrong. Then screen name was wrong. I spent an hour there and finally said "screw this" and called. I was on hold for 40 minutes before I spoke with someone. This person was lost as what to do. I asked for an isle seat with legroom. None available. Finally got one. More training needed. Frustrating!!"
Pros: "That I arrived to my destination safely"
Cons: "Checkin was horrible, ridiculous lines, no one explaining where to go, checkin machines were down, no tsa prescreen, excessive fees for everything including check in, boarding passes, carry on luggage, seat assignment, pretzels, most importantly, my flight was delayed by over 3 hours and no explanation was provided as to why. Then once my flight arrived in atl, it selected the fartherest gate to deplane and worth the airport train out of service, all passengers were required to walk over 5 miles to get to baggage claim. Since we were the last plane to arrive to the airport (2:40 a.m.) I felt they could have gotten is a closer gate. Every time I fly Spirit something has always happened with the flight i.e. delayed, canceled, gate change at last minute ect.) And no one ever apologises for the inconvenience. The closest I've ever obtained is for this flight in the form of an email with a $50 voucher of my next flight with them which I will never use bc I will never fly Spirit again."
Cons: "The flight is cheap. The bags are more expensive than the flight. You have to pay extra for everything."
Pros: "Spirit airlines has great low prices"
Cons: "If you are okay with a cheap flight and no frills, which is really what Spirit advertises, then there really is nothing wrong with their airline. If you want to add frills such as seats with leg room, ability to check bags, etc. you will pay as much if not more than airlines that do offer those services. I would suggest that if you like having those extras to pay the extra ticket price on a different airline."
Pros: "It's cheap"
Cons: "About everything else besides the price"
Pros: "The flight arrived at Laguardia right on schedule."
Cons: "The flight was oversold by 7 seats, and I was one of the unfortunate souls who wasn't going to be let in the flight if 7 people didn't volunteer to take a later flight. This held up the boarding process by 20 minutes and caused a great deal of stress. Having to pay $55 for carry-on luggage is absurd."
Pros: "On time, polite crew, and can be cheap if you travel light."
Cons: "Most items were out of stock, food and drink wise. You think being so over priced they'd keep a better stock. Water was $4."
Pros: "The crew on the return trip were friendly and funny."
Cons: "I found out about the $45 carry on bag fee for each flight with the email check-in notification. This meant my short trip bos-ord was $90 more than I thought. I could have flown on a real airline like JetBlue or American for that price. Kayak needs to tell people that. it's not a true comparison when searching for low fares."
Pros: "Almost 2 hours late, did not accommodate my wheelchair needs, unprofessional people at the check in & then again at gate. Not TSA Prechek, charged for a carry on, had no APP to check in, wouldn't check in on iPad had to be on a computer, kept asking for additional add ons, had to pay $20 to specifically order a seat bc of my injured leg. Wheelchair staff at both airports said that Spirit is always a problem for them, no wheelchair waiting for me at the gate & received no help from staff."
Pros: "That the plane was on time"
Cons: "Being charged for a carry on"
Pros: "The flight attendant brought me a replacement soda when the one I had was old or something. They didn't charge for using the bathroom."
Cons: "Paid more money for any/all seat choices. Seats don't recline, very tightly packed. Multiple delays to get to destination"
Pros: "We got there, but had to get back on Delta/."
Cons: "Surprised that I had to pay for a seat and much more than expected for carryons and suitcases."
Cons: "I will never fly this airline again."
Pros: "They don't play games. When is time to go, they go."
Cons: "The luggage prizes. They should be a little more accommodating"
Pros: "IT WAS FAST TO GET SEATED"
Cons: "There was no leg space at all"
Pros: "Online was not very clear as to how to pay for baggage and I expected some sort of confirmation number. Was not sure how much my bag would weigh. I really thought I paid for my baggage at same time I bought ticket, but it did not show as such so I assumed I was mistaken."
Cons: "Waited in the line for a hour to check in and then I miss my flight. All flights was booked until the next day. Told the lady don't cancell my next flight coming back to Orlando. woke up super early to make it 2 hours in advance to the airport they still cancelled my flight! $200 down the drain! Then they say I can fly out tomorrow. TF I would not! It would have been my first time flying with them. Definitely learned my lesson. American Airlines to the rescue."
Cons: "More than a hour delay is too much......."
Pros: "Cheap base fare, they didn't lose my bags? I guess that's a plus..."
Cons: "Everything that is assumed free costs money, and even the paid services aren't worth having. I'll never fly spirit again if I can help it."
Pros: "If you're traveling light, the airfare is great. Only pay for what you need - no food, no luggage, etc."
Cons: ""Read the fine print" is what I was essentially told when I learned I had to pay $50 to check my suitcase. I booked via Kayak - who gives no indication of the several fee options to check luggage, beginning from $30 online at spirit.com and so on. Disliked the service and structure, won't fly Spirit or book through Kayak again."
Pros: "efficient"
Cons: "carry- on fee of $55. Luggage took too long, about 30 minutes wait after we got to the carousal"
Cons: "I had to pay $100.00 for a carry on luggage!! That was totally unacceptable!"
Pros: "This flight was okay. My flight from Fort Lauderdale to Los Angeles was a disaster I am wondering why I didn't get a survey for that flight! I will never fly Spirit Airlines again."
Cons: "I didn't like the fact that they boarded a plan while still conducting maintenance on the plane. Let us off the god damn plane, maintenance last 1.5 hours. Seats uncomfortable no drinks. At least let us wait outside ! The seats were so uncomfortable 5.5 hrs flight to LA"
COVID-19 information

Safety measures for airlines flying from Indiana to St. Louis

Airlines flying from Indiana to St. Louis have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Indiana to St. Louis

Mandatory masks

Masks required on board, masks provided on flights from Indiana to St. Louis

Social distancing seating

Middle seats unavailable to book on flights from Indiana to St. Louis

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Indiana to St. Louis

Flexible cancellations

Waiving of change fees. Search flexible flights from Indiana to St. Louis

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Recent round-trip flight deals

2/6Sun
1 stopSpirit Airlines
15h 59mIND-STL
2/8Tue
1 stopSpirit Airlines
17h 10mSTL-IND
$144
2/13Sun
1 stopSpirit Airlines
15h 59mIND-STL
3/16Wed
1 stopSpirit Airlines
16h 48mSTL-IND
$146
2/6Sun
1 stopSpirit Airlines
15h 59mIND-STL
2/8Tue
2 stopsSpirit Airlines
34h 13mSTL-IND
$147
2/13Sun
2 stopsSpirit Airlines
18h 55mIND-STL
3/16Wed
1 stopSpirit Airlines
16h 48mSTL-IND
$160
2/6Sun
2 stopsSpirit Airlines
30h 46mIND-STL
2/8Tue
2 stopsSpirit Airlines
34h 13mSTL-IND
$166
2/11Fri
1 stopMultiple Airlines
14h 43mIND-STL
2/14Mon
1 stopMultiple Airlines
22h 13mSTL-IND
$168
2/18Fri
1 stopDelta
3h 54mIND-STL
2/20Sun
1 stopDelta
5h 59mSTL-IND
$186
2/11Fri
2 stopsSpirit Airlines
30h 46mIND-STL
2/14Mon
1 stopSpirit Airlines
22h 13mSTL-IND
$188
2/11Fri
2 stopsSpirit Airlines
30h 46mIND-STL
2/14Mon
2 stopsSpirit Airlines
34h 13mSTL-IND
$198
2/13Sun
2 stopsSpirit Airlines
18h 55mIND-STL
3/16Wed
2 stopsSpirit Airlines
33h 29mSTL-IND
$200
2/16Wed
1 stopAmerican Airlines
4h 54mIND-STL
2/16Wed
1 stopAmerican Airlines
4h 54mSTL-IND
$211
2/11Fri
1 stopAmerican Airlines
7h 04mIND-STL
2/14Mon
1 stopAmerican Airlines
4h 54mSTL-IND
$221
2/19Sat
1 stopUnited Airlines
5h 43mSBN-STL
2/20Sun
1 stopUnited Airlines
3h 06mSTL-SBN
$240
3/10Thu
1 stopAmerican Airlines
4h 21mFWA-STL
3/15Tue
1 stopAmerican Airlines
4h 43mSTL-FWA
$240
2/18Fri
1 stopAmerican Airlines
5h 02mFWA-STL
2/20Sun
1 stopAmerican Airlines
6h 57mSTL-FWA
$258
2/18Fri
1 stopUnited Airlines
3h 50mSBN-STL
2/20Sun
1 stopUnited Airlines
4h 29mSTL-SBN
$260
2/18Fri
1 stopMultiple Airlines
17h 36mIND-STL
2/20Sun
2 stopsMultiple Airlines
24h 42mSTL-IND
$271
2/11Fri
2 stopsUnited Airlines
24h 19mIND-STL
2/14Mon
1 stopUnited Airlines
6h 19mSTL-IND
$273
2/11Fri
1 stopMultiple Airlines
27h 08mSBN-STL
2/13Sun
1 stopMultiple Airlines
27h 14mSTL-SBN
$283
2/5Sat
1 stopDelta
6h 06mFWA-STL
2/6Sun
1 stopDelta
5h 59mSTL-FWA
$320

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Recent one-way flight deals

2/16Wed
1 stopSpirit Airlines
24h 06mIND-STL
$52
2/16Wed
2 stopsSpirit Airlines
27h 42mIND-STL
$75
5/12Thu
1 stopFrontier
23h 01mIND-STL
$101
4/3Sun
1 stopDelta
4h 17mIND-STL
$107
2/16Wed
3 stopsSpirit Airlines
27h 42mIND-STL
$142
4/3Sun
2 stopsSpirit Airlines
31h 04mIND-STL
$144
2/2Wed
1 stopAmerican Airlines
4h 59mIND-STL
$155
5/12Thu
2 stopsMultiple Airlines
17h 10mIND-STL
$158
3/18Fri
1 stopUnited Airlines
3h 13mSBN-STL
$184
1/31Mon
3 stopsMultiple Airlines
14h 48mFWA-STL
$211
4/3Sun
3 stopsSpirit Airlines
27h 45mIND-STL
$211
2/2Wed
2 stopsUnited Airlines
15h 10mIND-STL
$212
1/31Mon
1 stopAmerican Airlines
5h 19mFWA-STL
$223
1/31Mon
2 stopsDelta
9h 19mFWA-STL
$229
5/12Thu
3 stopsMultiple Airlines
30h 26mIND-STL
$234
3/18Fri
2 stopsUnited Airlines
13h 48mSBN-STL
$252
3/18Fri
3 stopsMultiple Airlines
40h 48mSBN-STL
$460
2/16Wed
nonstopLinear Air Taxi
1h 47mIND-STL
$3,349
1/31Mon
nonstopLinear Air Taxi
2h 40mFWA-STL
$3,910

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Flights to St. Louis

Destination:

St. Louis (STL)United States

Return flight deals:

St. Louis - Indiana

Cabin classes:

$62

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