Daily cleaning, installation of cabin HEPA filters on flights from Indianapolis to Asia
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 45m
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Scores according to KAYAK customer reviews
Pros: "Everything. They are the best"
Cons: "Everyone was accomadating"
Pros: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Pros: "I like ailes center seat it's easy to get in or out."
Cons: "Should have the option for reserved the seat not only priority travelers ."
Pros: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Cons: "I don’t know yet."
Pros: "Seat comfortable"
Pros: "Fortunately plane not full and was able to use adjacent seat(s)."
Pros: "Seat super comfortable wheelchair is perfect awesome"
Cons: "Loved it"
Cons: "Let me change my ticket due to a death in the family."
Pros: "comfortable seats"
Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."
Pros: "First Korean dish was good."
Cons: "The pasta was the worst meal ever."
Cons: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Pros: "I liked the seats and the comfort."
Cons: "The dinner didn't taste that good. The portion was small and I was hoping they would have Kalbi."
Pros: "쾌적하고 승무원 서비스는 좋음"
Cons: "식사가 맛과질이 떨어진다 정성이없이.."
Pros: "Very reliable, quick boarding"
Pros: "some area the A/C does not work"
Pros: "Korea Airlines is the best!"
Cons: "re you trying to register for? ~ Garrett"
Pros: "Friendly af"
Pros: "Cordial; patient; understanding; calm; respectful; and helpful"
Cons: "Cabin temperature was too high"
Pros: "The comfortable ride during the entire trip"
Pros: "Loved it!"
Pros: "I LIKE IT"
Pros: "A proactive, kind and proper treat on board"
Pros: "I liked that i had two seats to myself"
Cons: "No VR goggles"
Pros: "All was good"
Cons: "special meals especially Hindu meals non vegetarian"
Pros: "nice planes"
Pros: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Cons: "Nothing GOOOOOD!!!!!!!!!!!!"
Pros: "Everything like always"
Pros: "The time is not delayed"
Pros: "Cleanliness of the restroom and hospitality"
Pros: "From baggage check to arrival everything went smoothly."
Pros: "Delays on both legs, but major snow storms at both departure points. Lucky to have gotten out."
Pros: "On time, crews were friendly and helpful"
Cons: "No negative experience with Korean Air."
Cons: "Cabin temperature was kept warm, making sleep difficult."
Pros: "Excellent services"
Cons: "Food options were very similar. And the pre-made meals are hit or miss"
Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Pros: "So welcoming and so caring"
Pros: "Food and being ontime"
Cons: "Seats are too hard"
Cons: "Food would have been better."
Pros: "Crew was superbly amazing which made flight enjoyable."
Cons: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Cons: "Delayed by 1 hout"
Pros: "Great crew and food. Nice economy class."
Pros: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Cons: "All was well, thanks"
Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"
Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Pros: "All good"
Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."
Pros: "Great aircraft"
Pros: "all nice"
Cons: "nothing but avoid bread"
Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."
Pros: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Cons: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Pros: "service, food and cleanness"
Pros: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Cons: "No complaints."
Pros: "Airport was pretty impressive,"
Cons: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Pros: "Small airport"
Cons: "Transfer is inconvenient."
Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."
Pros: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Pros: "Overall nice"
Cons: "Same as above"
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "The in flight service was great.. Crew was excellent."
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Pros: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Cons: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "Comfortable seat and good service"
Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Pros: "Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals."
Pros: "Staff courtesy."
Cons: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."
Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Cons: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"
Pros: "Seat leg room is very decent"
Cons: "very old planes with no wifi. Food overall was terrible. So called 5 star airline."
Pros: "The flight was comfortable. The flight attendants were pleasant and attentive."
Cons: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Cons: "The flight was delayed, i had only 2 hours connection in Chicago for an international flight, they asked passengers to NOT panic and do not ask if they didn't call a passenger name. They will call passengers who would miss thier connection for accommodation otherwise you are safe. Unfortunately I didt ask since they didn't call me, when I reached the gate from Chicago, it was closed."
Pros: "Great crew, on time, could get a good nights sleep"
Cons: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"
Pros: "The crew and service were welcoming, caring and attentive"
Cons: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"
Pros: "Great service and yummy food."
Cons: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"
Pros: "The connection was way too tight."
Cons: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."
Pros: "The crew was nice"
Cons: "We were boarding later than expected Which caused some stress with connection flight"
Pros: "There was room available."
Cons: "This was not business class!"
Cons: "Very long delay, got bumped for a flight the next day. Horrible experience"
Cons: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"
Pros: "it was on time"
Cons: "it was a poor food choice again."
Pros: "I liked everything !"
Pros: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Cons: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Cons: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"
Pros: "In business class, seating arrangement, menu and entertainment excellent"
Pros: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Cons: "Just long flight in general."
Pros: "Friendly crew. Food was nice."
Cons: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Pros: "Super quiet and comfortable flight, dedicated service, punctuality."
Cons: "I liked it all."
Cons: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"
Pros: "Food on this flight was delicious."
Cons: "WiFi didn't work."
Cons: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."
Pros: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Cons: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."
Pros: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"
Pros: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Pros: "Fantastic service staff food and beverages"
Cons: "Just slightly hard when laying down on the seat to sleep"
Pros: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Cons: "Crew great!"
Cons: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Pros: "leg room, service, movie selection"
Cons: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."
Pros: "Service was exquisite"
Cons: "No wifi"
Cons: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Pros: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Cons: "all the info should be listed on the web as well that the cost is half more than the website"
Pros: "Not much"
Cons: "Food was terrible. Entertainment system kept breaking."
Pros: "Boarding was easy"
Cons: "Drinks were for an additional charge"
Pros: "Comfortable seat and service"
Cons: "Usually, in the morning, a light breakfast is served. This time, there was none."
Pros: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Cons: "Having to pay to reserve seats."
Pros: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Cons: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."
Pros: "Spacious, on time and smooth"
Cons: "There were no vegetarian options and I was unsure where to select a meal preference. This means that I did not eat anything for the duration of the flight....."
Pros: "Food was good for airplane food."
Cons: "Plane only had screens for the movie in the center aisle and only every five rows or so."
Pros: "The new 777 airplanes were exceptional as well as the splendid airline crew!"
Pros: "Nice dinner, drinks, and snack services"
Cons: "Could be a little friendlier. Lights on the whole time during a red eye was pretty annoying. Don't know if this was on purpose or a malfunction. Entertainment system was hard to see and a little outdated."
Pros: "Other than the fact that it's a direct flight from jfk to Helsinki, there's not much else to like about it"
Cons: "Even though we paid extra for comfort seats, the seats were extremely uncomfortable! Not just the lack of sufficient leg room (especially when the person in front reclined) but most importantly the quality of the cushions. They were like cardboard and extremely uncomfortable to sit on. We were not able to sleep at all due to the discomfort! Additionally, they lost my luggage. It has been more than 24 hrs since I landed and I still haven't heard anything from them as to where my luggage was, when I should expect it why it still hasn't been delivered. Overall, a terrible experience."
Cons: "Our bag was not checked through to our final destination and was delivered a day later."
Pros: "Staff efficient and kind. Main meals good. Snacks/lunch not as inspired. Entertainment options were varied."
Cons: "Boarding was a bit of a free for all. Seats cramped."
Pros: "Checking was a breeze and there were no hassles getting through security. The flight was great and they even had a vegetarian option for my meal! I would highly recommend to anyone for International flight!"
Pros: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"
Cons: "This is 2016 and to have planes that don't have in seat screens for entertainment is ridiculous. This was over a 9 hour flight. Won't choose your airline again because of this."
Cons: "There was a terrible smell; food and drinks were served two hours after the flight started, it was dirty, cold and cramped. The whole experience was traumatising!"
Cons: "Nothing was dairy free, staff did not even have access to ingredients so I could check myself."
Cons: "Food service was pay only on a 3.5 hour flight. This meant there was a good cart blocking the aisle THE ENTIRE FLIGHT! Nobody could get by to use the bathroom or to walk around. There was almost always two people in each direction blocked by the cart. From what I could observe, the cart wasn’t even stocked with the items people were ordering, as a flight attendant was CONSTANTLY running back and forth to the galley to get items that weren’t on the cart! The setup of this food service was HORRIFIC even for me who didn’t order anything. They never even were able to take orders from everyone- never even asked if I wanted anything. I don’t think I will fly British Airways again."
Cons: "People could have helped"
Pros: "Direct flight. Crew was good. I got home alive."
Cons: "The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room."
Cons: "Wifi and entertainment need help"
Cons: "Food and wheelchair service dropping me off at inappropriate place & no wheelchair to continue through passport control to Heathrow express train"
Pros: "The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air"
Cons: "Nothing. This has been the best flight experience I’ve ever had."
Cons: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"
Pros: "I liked the crew, they were friendly."
Cons: "The food was not that pleasant. They need to have a variety based on their takeoff location."
Pros: "Excellent crew and good food."
Cons: "The plane was at the gate for almost 2 hours due to the fuel tanks - apparently the engineers didn't know which tanks were refueled. Sounded a bit weird. I bill at $800 per hour - I think I should be compensated for my time."
Pros: "Polite and funny crew"
Cons: "Snacks and drinks for money"
Pros: "Kind and caring staff"
Pros: "Terrible food. The food will actually make you sick."
Cons: "Charge extra for food but provide food that will not make you sick."
Pros: "We got to London safely"
Cons: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Cons: "Left standing 30 minutes during boarding process. All food and drink for sale only. Even a glass of water. No entertainment. Seat barely large enough for small person. No immigration cards available on the flight."
Cons: "I noticed that a rubber beading of a sliding part of the left wing was worn out and was waving with the wind. I feel this should be fixed immediately for our safety."
Pros: "Quick boarding, smooth flight"
Pros: "The staff"
Cons: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Pros: "Boarding was seamless and straightforward"
Cons: "Crew - Mostly men that looked like they hated their jobs. They were mostly unfriendly, and getting any of them to crack a smile was like pulling teeth."
Cons: "No smile, no hello- that was how I was greeted at JFK when I was checking in. Wasn't sure she wanted to be there, she could care less if I was. Was not at all helpful when I told her I had already booked and selected a seat... she just pushed me onto the check-in crew at the gate (who were MUCH nicer)."
Cons: "Flight was okay. Did not get my bag after landing at Mumbai airport. Have to wait 24 hours to get it. Very inconvenient."
Pros: "Nothing to like"
Cons: "11 hours wait time!!!! No lounge entrance No food!"
Cons: "Connecting flight experience - Had to wait in a line for around 5 hours just to speak with a customer service representative at the London airport because my previous flight was delayed and I had missed my connecting flight."
Pros: "Choice of inflight entertainment"
Cons: "Crew couldn’t serve hot drinks, focussed on clearing trays!"
Pros: "On-time/early arrival, relatively communicative staff who also provided timely service. Bags delayed upon final destination."
Cons: "Seating became uncomfortable after so many hours. Boarding times long. Staff was at time over the top with their checks."
Pros: "The flight staffs were awesome"
Cons: "No USB port on the plane"
Pros: "The staff was very friendly, responsive, and helpful. They made sure we had timely service for all aspects of the trip."
Cons: "We were involuntarily downgraded from Business to economy for our 9 hour flight from London to Mumbai. Outside our party of 3 there was also another party of 3 in the same boat as us. It seems like British Airways is too aggressive with overbooking the higher end sections of the flight, which seem much less likely to have people 'no-show' (either because it's for work or because they've spent so much for the tickets)."
Pros: "Same as above"
Cons: "Same as above"
Pros: "A few of us were held up on the tram. The doors were shut And they held the plane and accommodated us. For that I give 10 stars. I will always try to book British Air first"
Cons: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."
Pros: "Flight attendants very good and personable"
Cons: "Difficult to locate gate Difficult boarding upstairs Last row seating does not recline even one bit Difficult deplaning downstairs"
Pros: "First international flight. In flight entertainment was fantastic, plenty of new movie titles to view along with music, all complimentary. Staff was hospitable and frequently came by to reduce lighting and offer food and refreshments. I’m about 6’3” so my only complaint was no room in the middle seat but otherwise it was ok. I made it work."
Cons: "Not enough room between the rows for me to adequately stretch my legs out."
Pros: "The 787s are super spacious!! Economy class never felt so good."
Pros: "Friendly crew, spacious and comfortable seating and great food"
Pros: "The crew was great & the food was great too. Service was excellent, very friendly. Managed to get a window seat. It was perfect, a little cozy nook of my own. The 787 had only 7 seats in a row, the configuration was better, more comfortable."
Cons: "Nothing to dislike, all good."
Cons: "I didn't get one of my bags. It was delayed for 2 days"
Pros: "Flights were on time, staff was courteous."
Cons: "leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good."
Cons: "Our bags were lost. Only water was offered."
Pros: "The crew was nice"
Cons: "There was absolutely no room for me in the seat. It was very cramped. The planes from Dublin to Munich and Munich to London looked dated and shabby. There was no entertainment available. The food was mediocre to bad."
Pros: "Food was great All flights were on time Very clean and comfortable"
Pros: "arrived safely and on time"
Cons: "Nothing was included. No snacks, not even pretzels or peanuts. No beverages unless you wanted to pay for it. No entertainment, such as music or TV shows (flight too short for movies.)"
Pros: "Everything was organised.Didn't even waste a minute.I should say excellent service being my first trip withBA"
Pros: "The aircraft"
Pros: "Plane left on time and arrived on time. Went up and came down again without any fuss. Cabin crew were efficient."
Cons: "Boarding took too long. Whilst I was travelling posh at the front of the aeroplane, why not fill it up from the back? I would be quite happy to be the last one on board."
Cons: "I require wheelchair assistance .. There was only one person servicing the entire group of people on the prior flight as a result it took us way longer to get to our connecting flight and we all ended up missing it. I had to spend over 12 hours in London .. Which was very uncomfortable and tiring for me considering my poor health, the previous 8 HR flight from Boston-London and the upcoming 9 hour london-Mumbai."
Pros: "They changed my seat when I asked them too."
Cons: "The stewardess told me for the last meal, that they ran out the no. Vegetarian meal so I must choose the veg one. Later he said he gave me the preference for the earlier meal so this one shouldn't be a problem if I didn't get what I asked for. Totally blew my mind. The audacity with which he gave me his explanation was extraordinary. Sorry British airways, don't need that attitude. Wrote to them about this, haven't yet replied back. The flight was pretty old by itself. Not like the ones that go from London to United States. The Seats were smaller and had a very uneasy contour, the entire plane just looked a little banged up. The crew always seemed in a rush, to busy to even hear or look around."
Pros: "We had a very helpful terminal emplyee help us get from our arrival gate to our departure gate. I know he doesn't work for you but he was great. The arrival gate personnel (including pilots) were very sympathetic to our frustration (not having our wheelchair) and worked hard to get us to the departure gate. Good work!!"
Pros: "The crew was great."
Cons: "British airways will not allow us to check in online. We had to do it at the desk before the flight. We had some problems getting seats together."
Pros: "No one was sitting next to me. Crew was pleasant."
Cons: "3 hour delay, blankets were very scratchy, no organized announcements for boarding after priority"
Pros: "It's American you know what you get"
Cons: "No room as always but you have to wear a mask next to another mouth breather and they still keep it hot!"
Pros: "Efficient crew"
Cons: "Super crowded and hot"
Cons: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Pros: "They were fine. Seemed really short with a mom and her children but other than that, average."
Cons: "Well, my flight was delayed for an hour and a half and it seemed like the airlines mistake, not weather. It's going to make me over 2 his late to a concert, which is the main reason I came here. So hopefully they let me in, or I just spent $300 for nothing."
Pros: "The entire crew and the landing"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Cons: "Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew"
Cons: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Pros: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Cons: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."
Cons: "Late. Again. For no good reason."
Cons: "More leg room, more attentive to customers with disabilities"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Pros: "Nice crew! Specifically remember Monica"
Cons: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."
Cons: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"
Pros: "Row to myself. Big plane."
Cons: "Still need more wgroom as someone over 6 feet tall."
Pros: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Pros: "Great service and fantastic landing!!"
Pros: "Boarding the plane was incredibly fast. As for the crew, I got an iffy energy from one of the crew members whom I felt was trying to play on my intelligence."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Cons: "Nothing was wrong."
Pros: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Cons: "Seats could be more comfortable, first check d bag could be included instead."
Cons: "Horrible customer service I will never fly with American again"
Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Pros: "I got to sneak into the economy plus seats and no one said anything."
Cons: "Flight attendants clearly did not like each other and argued constantly. Sub-par coffee (even by international standards)."
Pros: "I did like that "new plane" smell. Good pretzels."
Cons: "Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!"
Pros: "Easy boarding"
Cons: "Would you like a beverage? Not unless you asked and that was only if you could get her attention. Truly felt like a second class citizen in this fight"
Pros: "Quick boarding and punctuality at departure"
Cons: "Plane was not confortable"
Cons: "We arrived 30 minutes early but then we waited 30 minutes for a gate."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Pros: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Cons: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"
Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Pros: "Friendly flight stewardesses!"
Cons: "Flight cancelled. Thanks, Obama."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Cons: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"
Cons: "4 delays and two flight changes... I was late and it was crowded"
Cons: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Cons: "Plane delayed, had to switch to new plane which was after two hours"
Pros: "Great service, good window seat, smooth flight"
Cons: "No music/radio at my seat"
Pros: "The flight attendants on both flights were very friendly"
Cons: "They changed my flight without telling me about it. My first flight was at 8 but my plane was late. When I went to the ticket counter they changed my flight and didn't tell me when I was getting to my destination"
Pros: "Absolutely nothing"
Cons: "American has gone to these thin seats so that they can cram more cattle into the back. They are absolutely the most uncomfortable seats I've ever had the displeasure of being forced to sit in, and unless you're willing to pay even more for "premium" seats, you won't even have enough space to sit. I will never, never, ever give American Airlines another penny."
Cons: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "The crew on board the air craft was great"
Cons: "The Indianapolis to JFK trip was the first of three legs. My bags were only checked to JFK. I have a badly broken ankle and needed a wheel chair. I could not manage my luggage and crutches. It forced me to take a taxi to the international terminal, then ask strangers for help with my luggage once I got there. I am extraordinarily displeased!!!! I will not fly American again."
Pros: "Easy boarding, im about 6'3 so i was a bit uncomfortable being in the middle seat (not airlines fault) overall good first experience."
Cons: "Would have liked to be able to sit by my spouse being my first time on an airplane. Wasnt an option?"
Pros: "As always, the staff was courteous and efficient. I never have any problems when I fly American Airlines. I often book my flights specifically for American Airlines when I can."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."
Pros: "Fast entry... Great crew"
Airlines flying from Indianapolis to Asia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Indianapolis to Asia
Masks required on board, masks provided on flights from Indianapolis to Asia
Social distancing seating
Middle seats unavailable to book on flights from Indianapolis to Asia
Testing for antibodies, testing for symptoms for flights from Indianapolis to Asia
Waiving of change fees. Search flexible flights from Indianapolis to Asia