$381 Find Cheap Flights from Italy to Cleveland

Flight was delayed by several hours and then cancelled due to weather. But Staff was very helpful getting me on a different flight. United should offer food coupons and tooth brush and paste for stranded passengers

Service was excellent. Flight was only about half full, which meant we had tons of room to stretch out. Boarding area was nice and well organized, flight attendants were super friendly and attentive and we loved the 3 snacks!

My flight was cancelled, but it was not Kayak's fault. Kayak did require me to pay for the ticket twice to two different venders who paid Lufthansa. Kayak/Lufthansa owes me for the first booking I made first was fraudulent on the part of the subcontracting ticket seller. There will be litigation over this issue under the current passenger protection laws.

flight was half full, plenty of empty seats, was able to lie down across 4 seats, food was good, arrived on time

Was never allowed on and not refunded the full amount of the ticket plus charged a $300 processing fee.

Terrible. Our flight was completely cancelled with no options to rebook until 4 days later.

Generally good. Not their fault but the design of the Boeing 747 had seating supports directly in line with my legs. So my legs always had to straddle this support which caused body misallignment. Such poor design from Boeing. There was no USB port for me to charge my phone. The screen touch control was very poor.

I like crew. They are friendly. The flight was delayed to take off for 1hr and that caused panic at Houston Airport to catch connecting flight due to security check delay. If it has reached on time I would have sufficient time in collecting bags and security check

How about changing the personal out to more friendly human beings? This team was pretty arrogant. No fun!!

Everything could have been better. What needed to be wrong with United went wrong