Staff was ind and friendly. Generous
Wish there was better food. It was okay.
I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim.
Crew was nice
Plane was delayed for 4 hours, should have given us miles or a voucher
Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport
My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me.
Past was dry... It was the first time but changed my experience
I'm not sure where the problem was - whether with AA or Royal Jordanian, but my luggage did not make it to Amman with me. In fact, there was a whole group of passengers traveling on American from different US cities, switching to RJ in Chicago, whose luggage did not come on the flight to Amman. My advice: be sure to pack enough for a couple of days in your carryon - and don't accept an offer to check your carryon to its final destination!
One of the flight attendants was nice.
AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub.
Tiny seats. Very uncomfortable for 17 hours.
Horribly made me cancel flight because of 1min after 30 min cut off for boarding pass. Sat at the front desk for 29 minute arguing until my plane left.
Entertainment system great. Individual choices include recent movies. On board staff very nice
It was great because I was able to get an aisle seat.
Like it all
Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job.
Food and nice crew
No tvs and bad WiFi
Ithaca Tompkins County (ITH) United States
Richmond Byrd International (RIC) United States
|Flights Arrive in||Richmond Byrd International|
|Flights Depart from||Ithaca Tompkins County|
|Airlines||United, American Airlines, Delta|
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