Only beverages were offered to first class and I thought the flight attendant could have also served the Delta Comfort as well instead of sitting down and staring at her phone and walking past all of us to the back of the plane to charge her phone more. There was a complete lack of turbulence and was safe enough for flights attendant to walk around in the front of the plane, collect trash and serve a few people water and turn off the seat belt light. Also didn’t enforce people putting their seats into the upright position and allowed two passengers to remain reclined during landing. They seemed out to lunch completely. Usually my experience on Delta is much better.
Aside from a completely packed plane, I really have no complaints.
The flight was very good and the staff was very friendly and helpful!
My tray was broken so i had no place to work or eat except my lap. Flight attendant said I would get an email with some credit or miles, it was a complete waste of time as I could only function at about 20% of normal. I have not received anything yet.
We landed and sat on the tarmac for 45 minutes because they only have one gate at the airport and there was another plane running late so we had to wait
Delayed. Hot. Passenger next to me was so large I couldn’t move.
The food is terrible. The staff is wonderful. Comfort is good.
Excellent check-in. Crew was good. Excellent communication from flight deck.
Amazing flight! I have never noticed the uniforms of the attendants before in twenty years of flying except today when one female had the most amazing dress on. It was beautifully designed and showed she was in charge. I never dreamed I would google who designed Delta uniforms . The ultimate compliment is when another woman admires your outfit. . I hope your designer puts it on the market
Flight was on time, the staff was personable & professional, & the plane arrived on time.
I cancelled this flight 2 days before departure but I followed your texts and emails and IF you were correct this flight turned into a nightmare.
Awful. Original flight was delayed 5 hours. Had to to take a connecting flight instead of direct. Had a 4 hour layover. I missed all of my morning meetings getting in 5 hours later than I was supposed to and had to change to take a later flight the next day to get them back in which cia time another $150.
The Phildalphia to Allentown portion was a BUS, not a plane. All was as expected.
It was very difficult to stretch my knee out and I am very short. I also had a torn tendon in my knee which made it extra uncomfortable anyways. My husband is 6'2" and I can't imagine him flying in that plane.
I was late from Jacksonville, FL but the limited interaction I had with the Philly crew was great.
Terrible. I did not like the delay without recourses to help passengers to get to their destinations. AA used to offer coupons for food and overnight accommodation, but not this time. The flight planning was terrible despite of all the current technology available; AA could have informed passengers better that the replacement flight is impossible today, instead of stringing passengers along for 6 hours before cancellation, so that passengers can make earlier alternative arrangements to get home.
It was a bus not a flight. Okay bus ride.
Delayed 4 hours from Charlotte to Nashville. Could have driven there faster. Information provided by AA was sparse.
Gate change was a little tough but it was a good flight otherwise
Great flight, great service but most of all- our luggage made the trip with us.,