Find Cheap Flights from Japan to Cleveland Hopkins Intl

On time

The seat was very uncomfortable

The bag service

The flight delays

Quick and easy.

would not accept my confirm check in on line

Wheelchair assistance

Excellent service and food!

N/A

Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie

Everything was good

Friendly service on time flight

Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked

Good food

CX882, seat 44k would not recline. Made my journey a bit uncomfortable.

Flight delayed 13 hours

Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel.

The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people.

They ran out of blankets, earphones on the flight

No delay and friendly crew!

Not much leg room and the coffee was horrific.

The seat was very uncomfortable

Wheelchair assistance

Excellent service and food!

N/A

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

Your flight always delay. Suck!!

Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie

Everything was good

Your flight always delay. Suck!!

The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew.

The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting.

1. Planes outdated - We were on an old airplane from Seoul which had compact seating, touch screen on tv controls were not functional. We had to help our kids with the program selections. Wished that the 7 hour flights are upgraded to newer ones with touch screen control, just like the 12 hour flights. 2. Food options not available - My son & daughter ended up skipping both meals during the second leg. They did not want to eat hamburger in kids menu, Korean air did not have alternate meal option like pasta or pizza in flight, which was not what I had expected. Cold sandwiches were offere prior to landing in breakfast menu, all of us had to skip it. 3. Turbulence - my son ended up vomiting twice in second leg. Fortunately we carried 2 spare sets of clothes. 4. Checked baggage in Mumbai airport took 1.5 hours to arrive on the baggage claim belt which was just a waste of time. Korean Air staff just blamed airport authorities on the baggage delay and did not inform anxious passengers awaiting for their baggage after the long flight. Korean air was inefficient in every way.

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Good food

On this trip being able to sleep huge a huge benefit

Flight delayed 13 hours

Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie

Everything was good

The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)

Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

Excellent service and food!

N/A

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

Excellent service and food!

N/A

The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)

Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!

Wheelchair assistance

1. Planes outdated - We were on an old airplane from Seoul which had compact seating, touch screen on tv controls were not functional. We had to help our kids with the program selections. Wished that the 7 hour flights are upgraded to newer ones with touch screen control, just like the 12 hour flights. 2. Food options not available - My son & daughter ended up skipping both meals during the second leg. They did not want to eat hamburger in kids menu, Korean air did not have alternate meal option like pasta or pizza in flight, which was not what I had expected. Cold sandwiches were offere prior to landing in breakfast menu, all of us had to skip it. 3. Turbulence - my son ended up vomiting twice in second leg. Fortunately we carried 2 spare sets of clothes. 4. Checked baggage in Mumbai airport took 1.5 hours to arrive on the baggage claim belt which was just a waste of time. Korean Air staff just blamed airport authorities on the baggage delay and did not inform anxious passengers awaiting for their baggage after the long flight. Korean air was inefficient in every way.

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

would not accept my confirm check in on line

Wheelchair assistance