$184 Find Cheap Flights from Kahului to Santa Ana

Food and entertainment not applicable - standard drinks and cinnamon cookies; crew did not do a song and dance for us so no entertainment. I like the slightly better leg room than American Airlines - at least it felt that way. Flight crew and atmosphere seemed more welcoming than American, too.

Look at my previous review I just wrote on this survey. It was awful!

Alaska Airlines adds time to flight time to make up for late departures. Also Alaska Airlines destroyed my suitcase and I had to buy another suitcase for return flight. Very frustrating and not sure I would fly Alaska Airlines again.

It was not clear the check in shd be at Hawaiian Terminal 1. I got dropped off at Alaska Terminal 2. I did the long walk from terminal 2 to 1. Fortunately I didn’t have a check in bag.

Unfortunately 4 hour 40 minute delay because of airport then one hour into flight diverted back to Kona elderly man on plane got heart attack trying to get home some how

Hawaiian Airlines, like most US-based ones, constantly provide sub-par service and pack their planes to the max with all kinds of last-minute-purchase schemes. As a result, it makes every flight so uncomfortable and generates high health risk for its passengers. In one word, GREED rules the day!

Terrible airport. It took over one hour to pass checkpoint and security gate. We stood under the sun in the long line

At the Portland airport, Alaska Airlines has put in a system where you have to create your own bag tag, then put your own suitcase onto a scale to weigh it. The day we were there, the system was not working properly, and we kept on being told to go onto different lines so it took us approximately 45 minutes to check our bag in. I do not work for the airlines why am I subjected to doing this? How all these companies are shifting their work onto people who have paid good money for their products is crazy. And then the system that the customers are supposed to use don't work properly..

Really bad experience. Bad customer service from the check in process through the entire flight.

1. On time flights. All of our, three separate, flights for three families were late 2. No food on the 5 1/2 hour flight. A substantial snack would have been good. 3. Seat upgrades are expensive 4. No place to move around or stretch on the 5 1/2 hour flight