Find Deals on Flights from Kastrup Copenhagen to London (CPH - LON)

We did not realize ahead of time that there was no meal included in the price of the reservation. Therefore we did not plan on not having anything to eat for a 5 hour international flight. I absolutely refuse to pay the listed prices for pre-boxed soggy or nasty tasting food. Also on the return flight there was a TV screen in front of us but we could not find a way to connect earphones to it - only a charging station. (Icelandair)

It is very affordable

It took forever to board the plane. Seats were very uncomfortable, got delayed for over an hour

Nothing

The seats were very uncomfortable, I am a skinny men I could tuch the passenger next to me and it was very bad you know I understand they have to make a profit but is not about money at all time what happened to customer service I felt I was a stack of Sardines very bad I would not fly Whit this airline again . Shaun Boudaghian

To be told last minute I can not fly and have to be put on a waiting list by the check-in lady mrs A in the situation when we had a technical error with my online check-in (my husband was successfully checked in but not me) and sent to the gate to hope for a last minute cancellation. One of the lady mrs B at the gate didnt communicate properly with her colleague mrs C standing next to her (who told my husband to wait on the side before validating his boarding until i could get a seat) and 'gave' my husband seat away to another waiting passenger (even though it was written on my ticket I was the first on the waiting list) even though we were trying to anticipate the situation but she only replied 'one minute please' without listening and resulting in giving away my husband ticket afterall! lack of professionalism, internal commnication between personel and overall obvious messy organization with disrespect to passengers. without saying that the whole waiting time, i had to sit on the ground and had nowhere to seat properly while 7 months pregnant. Will never fly easyjet ever again.

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

I had 4 international flights with British Airways on my return trip and the plane landings were all flawless, even in bad weather. They train their pilots well.

All 4 planes were a bit old and didn't even have USB device chargers, but were all extremely well-maintained. Toilets were always very clean.

Fast boarding. Food was pretty good. Plane was clean, no entertainment on such a short flight which is perfectly fine.

Crew was having a bad day, seemed tired and out-of-sorts. The entire Club Europe was skipped for duty free and when I asked a bit after halfway through the flight I was told they had already passed through the plane and locked the computer for further sales.

First 45 minute delay because the plane arrived late. Then another half hour or more delay because of passengers being rowdy. It was an endless reshuffle of luggage in the compartments.

4 hour delay

Nothing remarkable.

Had to pay for all food

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

Nice big plane very nice polite staff

No entertainment

I need a refund as soon as possible I have no reply from anyone

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

Crew was nice!!! Trip was good..

Baggage at airport took 1 hour to get... Airport issue, I guess!!! No free food...

Efficient, short flight

Still no amenities, but at least this time it was short and we were better prepared.

They held people accountable for their carry on.

Very noisy group of passengers made it hard to hear any on board announcements. I realize this wasn't any fault of the airline.