Find Cheap Flights from Kastrup Copenhagen to London (CPH - LON)

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

Nothing remarkable.

Had to pay for all food

We purchased tickets months in advance. We were unable to check in online ahead of time so they put us on standby. We were informed by the airline that they overbook 20% - always. I purchased a seat on that flight, I should have been guaranteed that I got it. Being unable to check in early should not be a cause to bump us.

I had 4 international flights with British Airways on my return trip and the plane landings were all flawless, even in bad weather. They train their pilots well.

All 4 planes were a bit old and didn't even have USB device chargers, but were all extremely well-maintained. Toilets were always very clean.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.