Find Cheap Flights from Kastrup Copenhagen to London (CPH - LON)

Nothing

Plane delayed, missed connecting flight, spent 7 hours at airport waiting for next plane.

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Unpleasant crew members

I arrived at the airport at the last minute, and the staff was very helpful ensuring I get onto the plane on time.

I confirmed and booked online to avoid the fees, however they did not show it in the system. They confirmed I had paired for a new such but still charged me. My bag was overweight and I have to pay a small fortune for that. I was instructed to contact their customer service to get the bill taken care of.

The price is really the only positive thing I can say about this particular flight.

The seats were tight and dirty. There was no entertainment what so ever. None of the refreshments were complimentary including tea and coffee. The crew did not create an atmosphere of hospitality (lots of audible gossip in the back of the plane). Finally, and this may have not been avoidable, but the landing was so hard that many of the passengers, including myself, experienced neck and back pain afterwards.

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

We purchased tickets months in advance. We were unable to check in online ahead of time so they put us on standby. We were informed by the airline that they overbook 20% - always. I purchased a seat on that flight, I should have been guaranteed that I got it. Being unable to check in early should not be a cause to bump us.

I had 4 international flights with British Airways on my return trip and the plane landings were all flawless, even in bad weather. They train their pilots well.

All 4 planes were a bit old and didn't even have USB device chargers, but were all extremely well-maintained. Toilets were always very clean.

Nothing remarkable.

Had to pay for all food

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

Fast boarding. Food was pretty good. Plane was clean, no entertainment on such a short flight which is perfectly fine.

Crew was having a bad day, seemed tired and out-of-sorts. The entire Club Europe was skipped for duty free and when I asked a bit after halfway through the flight I was told they had already passed through the plane and locked the computer for further sales.

Responsive crew lots of good and drink

Food all made with mayonnaise