Find Cheap Flights from Lansing Capital City to Jacksonville (LAN - JAX)

On time

Quick and easy

The bag service

The flight delays

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

The flight was cancelled.

Timely departure

Annoying screaming 4 year old with his mom’s inability to control him. They sat in front of us. From Houston to Baton Rouge - attendant was too slow. Couldn’t get a cup of water to anyone except I am assume first class passengers. No notice. No apology. Disappointing!

Nice service, let us use the bathroom in business class, gave me a free glass of wine.

Late departure by 1.5 hours sucks!

United made me check my carry-on and would not transfer , so I had to wait for it and missed my connecting flight. Then I rebooked on a later flight which was cancelled due to weather. So needless to say I did not get to Ottawa and had to purchase a hotel room in Newark. United is telling me I may not get on another flight until tomorrow night. I am very disappointed.

Quick and easy

Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it..

except for a young steward who smiled kindly

the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier

Delayed over an hour

Staff somewhat friendly

See above comment regarding no beverage but gave pretzels.

except for a young steward who smiled kindly

the other crew that served us had no smiles or eye contact. an incident even happened with a passenger that could have been avoided if the crew was friendlier

- Food was good, (3 cup chicken) - Ontime departure - Early arrival - Friendly attentive staff

Nice service, let us use the bathroom in business class, gave me a free glass of wine.

Late departure by 1.5 hours sucks!

Friendly

Delayed more...

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

No delay and friendly crew!

Not much leg room and the coffee was horrific.

The schedule was not good and I was needed to take later flight than I ordered.

Fast all to boarding and everything

No comment

Poor entertainment - food not very good. Didn’t look as though there was concern regarding recycling plastics and metal. We should all be aware of the importance, especially in the airline industry who handle so much recyclable materials.

Amazing and comfortable

We left a little late.

Crew was very nice. Plane was clean.

Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person.

My confirmation number did not work; originally my flight appeared to be through copa but then it was clear that it was part of the way on United and part of the way on copa; Was unable to check in for flight before getting to the airport; first flight was very delayed and connecting flight was not acknowledged in the delay - in other words, I was going to miss the connecting flight but was unable to get any information about re-booking; waited in the airport for 6 hours then boarded the plane and sat on the plane for 3 hours, then was told flight was delayed until the following day; eventually did take off 22 hours late; when I arrived in Quito finally my bag did not make it; they did not deliver my bag to my hotel as they said they would in the airport, instead I had to go an agency and pick it up. I missed a day and a half of seeing a dear friend I was coming here to visit and nothing can make up for that. Overall, terrible experience.

Friendly

Delayed more...

Quick and easy

Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it..

Delayed over an hour