flights delayed overall
service. flights were delayed and they said there was nothing they could do
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
Very friendly cabin crew made this trip pleasant and entertaining.
Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .
In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .
Decent boarding group, same snacks, same flight attendants (who were very nice)
My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.
Made us wait over 2 hours on the tarmac before take off inside the airplane.
They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came
Nothing outrageous or out of the ordinary happened.
Good communication from crew.
Long lines at checkin, was in line for +45 minutes, several people missed their flights, it was not the best time to be training attendants as it held up the lines
My seat was great . The flight was smooth and on time both ways . The staff was friendly.
Delta has better movie selection and that’s not good .
Smooth boarding and early departure. no announcemnents and low lights over night
For the long flight there were no snacks offered or complimentary meal. I had that on my way out to the west coast on Delta. Audio didn't work for me but the crew was able to report and I got a coupon back for that issue.
Boarded on time. Simple flight. Landed a bit early. Service was good.
Entertainment system cuts out fairly frequently. Shame Virgin America being absorbed into Alaska Alrlines.
Flight itself was fine
Delay made everything a lot less comfortable (loss of sleep, time spent in airport, no warning given ahead of time, etc)
All else was pretty good
Good flight. Crew were nice and efficient.
Our flight was over an hour late in departing. We were boarded and on the tarmac for over an hour due to some sort of instrumentation problem. The captain kept us pretty much informed regarding the progress of resolving the problem. It was a bit nerve wracking, but once the problem was resolved, the flight was smooth and uneventful.
|Flights Arrive in||Palm Springs|
|Flights Depart from||Las Vegas McCarran|
|Airlines||United, American Airlines, Alaska Airlines, Virgin America|
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