Find cheap flights from Las Vegas to Seattle

Pros: "Enjoyed the space and comfort of the upgraded Premium seats. It is worth the extra price."

Pros: "I don't fly often in Alaska ....i was impressed..very nice experience"

Cons: "Could have had a screen for entertainment vs relying on customers to use their own devices which may not be set up for movies."

Cons: "Nothing."

Pros: "Plugs for my phone. Nice crew. And 2 bags."
Cons: "Nothing. It was fantastic! :)"

Pros: "I was able to charge my phone in flight overall it was a quiet flight for mud day"
Cons: "Inflight wi fi was not working available purchase meals / snacks were extremely limited Staff announcements were muffled and usually glib"

Cons: "Food was Dreadful. And no USB port working in my seat or those beside me I did notice some people had functioning USB ports but noticed others where they did not work either. Staff not remotely interested"

Pros: "Seating was excellent, nice comfortable seats which seem to be roomier than other airlines."
Cons: "As with all airlines, I wish WiFi was free as we pay enough already for tickets."

Pros: "I really appreciated the gate agents and trying their best to seat families / individuals traveling together on an overbooked flight."

Cons: "The check in process to get a seat assignment was very inefficient. I figure the airline is making it difficult so you wontv purchase Saver tickets again"

Pros: "Crew was good"
Cons: "Again, board plane back to front after boarding special needs passenger and your priority passengers. Why have us climb over everyone when we have to get to the back. Also verify size of 2 carry ons. This is what is a hassle."

Pros: "Flight was pleasant, comfortable, and crew was accommodating."
Cons: "The ticketing was an issue and kind of stressful because seats were not allocated at the time of check-in."

Pros: "The seat and cocktails were great. The crew in general was very knowledgeable, and kind"
Cons: "Two other passengers and myself had what we were told by the flight crew were veg protein plate meals. Imagine our surprise when there was meat on them."

Pros: "Smooth. Peaceful. Easy. On time."

Cons: "My checked bag didn’t make the flight. Now I have to wait for it to be shipped to my house."

Pros: "Friendly staff, on time flight"
Cons: "Dirty tray table, crappy snack"

Pros: "I fly a lot. First class or premium class service has really gone down in the past several years. This trip the flight attendant was attentive, but unobtrusive, and the breakfast was outstanding. Try the protein plate. Delicious."
Cons: "People from coach using the first class bathroom. I paid 6 times what they did for my flight, for the amenity of having a bathroom available. Not to wait for others who didn't want to walk to the back of the plane. It would be nice if the rule was enforced. Charge them $50.00 to use the bathroom, I bet they will wait."

Pros: "Being on-time."
Cons: "Not having the option to fly from Las Vegas to Pasco on other schedules when booking."

Pros: "Good leg room. Efficient. Beverage service and cookie. Nothing to complain about at all. Definitely flying with Alaska from now on."

Pros: "They were accomdating with seats; and very smart loading the plane"

Cons: "- It was so hot people were sweating just sitting on the plane - Then because everyone is coming from Vegas and likely partially hung over some guy passed out and had to be let off the plane"

Pros: "We boarded on time."
Cons: "Had to wait an hour to get clearance for take off. Why even bother with a 2" x 1" cookie?! My first time with Alaska. Nothing to brag about. Don't know if you're responsible for the charging stations at the gate, but few of them worked."

Cons: "Flight was delayed, missed the connecting flight. Horrible communication to all staff between cities. When we got to the layover city, there was no staff on site to tell or update us on any available flight. It was past midnight, so I guess all staff went home."

Pros: "Friendly staff."
Cons: "Plane was very hot and uncomfortable, no outlets for chargers, rough landing and take off. Plane left on time but boarding started late and felt rushed."

Pros: "the airplane interior"
Cons: "no movie screening"

Pros: "Cabin crew were very cheerful and glad to see us board the plane as asked. Ground crew thanked everyone with a smile and said our names."
Cons: "Paying for food"

Pros: "The flight attendants were cheerful and helpful. They like adds the back of the plane right after the first class which aided in getting everyone to their seats quickly. The plane was clean and up to date."

Pros: "Great and fast!!"

Cons: "Delayed"

Pros: "Was so great to be welcomed by the pilot"

Cons: "My reservations were canceled unknown to me. I came down for my daughter to have surgery. This was already a difficult time I certainly didn't need to be told at the airport my reservations had been canceled! Just unbelievable"

Pros: "Alaska Airlines has always been a great airline to fly on. They have always treated myself and my family courteously and respectfully."

Pros: "Good flight once it took off."
Cons: "Delayed take off."

Pros: "Outlets on the seatback in front of me to charge things. Free WiFi from TMobile. Flight attendants and crew all VERY EXCELLENT. TSA was actually friendly in Las Vegas (I realize this is not Alaska's control). Skills of the pilots was exceptional (very windy leaving LV and the flight was great). We left very late due to a problem with the flaps warning light (??). Would rather have left late after thoroughly checking it out than take a chance - good for you, Alaska! Pilot took advantage of a tailwind and we got to SeaTac in 1 hr 50 min (I think this is pretty spectacular). Enough room in overhead bins. Great job. Pilots and stews all smiled at me and said thanks and said goodbye when I left the plane (this is more important than you would think - first and last impressions are lasting). Boeing 737s rock. The little extensions on the wings rock too."
Cons: "Typical airline stuff. Small seats. Bad elbow room in middle seat. I'm an "Emperor's new clothes" kind of guy. I won't ignore these things and pretend it's all okay, just because we all do. You probably can't do anything, cost-wise, about this. Fair enough. But my main complaint is that I had a ticket for a much later flight (leaving 6:30). I knew I was done with my business the previous day and tried to change my flight online and by phone the previous day. Changing flights by either of these channels would have cost me a minimum of an extra $238. Not worth it to me since the round trip was only $180, so I stayed. But going to the airport early and getting past TSA and going to the actual gate allowed an Alaska rep to change my flight there at the airport for $25 (This was actually a tip from my wife). In the year 2017, with the internet and cell phones, this situation is ridiculous! Why should I have not been able to do this from my hotel the day before and leave even earlier? As a company, you recognize the good will that having your crew and stews smile at people and say goodbye builds with your customers. Why would you allow this situation to continue? When traveling by air, convenience is everything. Get the information systems in place that allow you to accommodate this kind of change from either the website or the phone. If you need help with it, call me. I teach IT at the UW in Tacoma and I can put some of my seniors on the problem (whatever it is) and come up with a solution. Unless it's not a software issue and you just want to gouge people who know in advance that they want to change flights. --chuck (253) 777-5387"

Pros: "chargers at seats"

Pros: "The staff"
Cons: "Nothing"

Cons: "Extremely poor customer service. Had to wait until the very last minute before my companion & I were permitted to board due to overbooking. Despite having purchased our tickets 5 months prior. And to top it off, once we were finally let on the plane, we were split up and forced to sit at opposite ends of the plane. There was zero remorse or compassion from the gate agents. They simply shoved us on our way as if it were our doing. Alaska Airlines has lost mine and my partners business. Quality has been replaced with quantity. Extremely disappointing."

Pros: "There was a choice for breakfast on this flight and we arrived early."
Cons: "The eggs were dry and there was no IFE, which I found out even for First Class passengers."

Pros: "Was impressed and loved the opportunity to board before passengers with overhead bags. I think it made overall boarding easier."

Cons: "Crew not so friendly and to request for a glass of water for they passed my seat without asking while they asked those around me"

Pros: "Loved the attending attendants! The seats were comfortable and I could get my rolling carry on down the aisle without any tugging trouble."

Pros: "I upgraded my seat at the Kiosk to an exit window seat with more leg room."
Cons: "Have to buy snacks"

Pros: "The in flight crew is friendly and courteous."
Cons: "My 06:05 am flight was cx'd on 12/6 due to weather condition. I was moved to another flight which would turn a 2 hour direct to 8+ hours to Las. It would not work for me, and there is no other resolutions that Alaska airline could offer. So I had to buy a new ticket from Delta at the airport and flew out at 7:30am. Noted the very next Alaska flight @7:30am and the rest of the direct flights for the day to Las were all on time departure flights. I must say that i am disappointed for Alaska's emergency contangecy plan and its response to a mild conditioned winter weather, and afterall the "best resolutions" that the airline could offer."

Pros: "Boarding the plane was quick / efficient. Flight was on time."
Cons: "The plane was disgusting hot. The gentlemen sitting behind me asked a flight attendant if the temperature could be turned down and nothing was ever done about it. I've flown about 100 times in my life and I can honestly say that was the hottest / most uncomfortable flight I have ever been on."

Cons: "It's always a let down when transferring from an international airline to a domestic one that nickels and dimes you for food and drink"

Pros: "Smooth flight nice crew !"
Cons: "The cheese on the fruit plate was dry but everything else was good"

Pros: "Staff was nice but o can't choose my seat when I book the flight ticket."
Cons: "I can't choose my own seat"

Pros: "I love Alaska airlines. Seattle was experiencing a windstorm and Alaska did it's best to accommodate those that were bumped from the cancelled flights. Even through high winds we landed safely and the crew gave excellent service. Alaska also has free streaming tv shows if you have a tablet or cell phone and download their app. The pilots communicate wit you through out the trip and get you to your destination early if not on time quite often."

Pros: "Flight was not full so the little extra room was nice"
Cons: "There weren't any small "extras" as they have on other airlines. No wifi or free entertainment."

"Very little information was given regarding delays."

"Boarded late. Missed first landing attempt, landed almost an hour late and missed connecting flight."

Pros: "3 hr delay"
Cons: "Delayed"

Pros: "They were on time."
Cons: "They pack the flights with minimal service."

Pros: "The prices were low and the crew was great. A lot of entertainment options, also!"
Cons: "Boarding was rather disorganized"

Cons: "It was a six hour flight. It would have been great if they Offered a second drink."

Cons: "Carry on all snacks & water."

Pros: "We landed safely"
Cons: "SERVE FOOD!!!! all other airlines are serving and if your serving in first class, then clearly you do not care about the well-being of coach passengers. You can use touch less systems for paying . Don’t be cheap. We’re already paying. I’m losing interest in American air."

Pros: "Free movies"
Cons: "Start boarding earlier"

Pros: "."
Cons: "Plane was too hot!! Ac nor working !"

Cons: "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."

Pros: "Nothing at all"
Cons: "Food, drinks deboarding is awful, just awful experience"

Cons: "Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments)."

Pros: "They held the flight for us."
Cons: "Something to eat"

Pros: "Yes!"
Cons: "No more comments!"

Pros: "Crew was helpful and fine."
Cons: "Don’t delay all your flights American Airlines. They are never on time."

Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"

Pros: "Great Crew"
Cons: "More drinks"

Cons: "One crew member is not particularly helpful when passengers needed assistance."

Pros: "Sat in the upgraded seats or I would have not enjoyed it as usual. I am very tall and flying is never pleasant. The 737 on the way out was terrible and shouldn’t be used on flights more than 2-3 hours. On the way back a much more comfortable 767. But again, upgraded seats only made it bearable."
Cons: "Their on board entertainment wasn’t working and apparently it only works intermittently. The live tv worked, but they only offer live news channels. Otherwise. Not much different than any other airline today. None are “good” any more. All about squeezing more people in smaller and smaller seats."

Pros: "I liked the room."
Cons: "There was no entertainment. Could not get seats together."

Pros: "Nothing, this was a miserable flight."
Cons: "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it."

Pros: "flight on time"
Cons: "not enough room for carry on luggages to think we had small carry on luggages; very bad experience had to open our carry on because we had valuables and was placed in plastic bags coz our carry ons were checked in all the way to Sydney...very very bad american airlines!!!"

Pros: "Not much"
Cons: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"

Pros: "We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers."
Cons: "Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers."

Pros: "Not much."
Cons: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Cons: "Crew told us bulshit story about strong winds, even though flight times were normal. Diverted the flight to DFW, where we stayed for almost 2 hours fo refueling."

Pros: "Wide seats"
Cons: "Mo food service"

Cons: "Left s half hour late because they had to shift cargo, then we taxied on the runway for what seemed like a half hour. My wife and I purchased our tickets in July but could never pick our seats and ended up 9 rows apart."

Pros: "Flight was great. Crew was very attentive and the flight was under booked giving my wife and I an empty middle seat. The entertainment was vast consisting of movies and TV shows to pass the time."
Cons: "n/a"

Cons: "No entertainment and no gate printed on my ticket. My flight to Dallas was delayed and I had to waste time figuring out what gate to take a train to."

Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."

Pros: "Comfortable, very friendly helpful staff"
Cons: "Nothing, well I miss the movies shown on their divides rather than my tablet"

Cons: "I found out at the airport the day we were leaving for Spain that my daughter's passport had to be valid for 3 Months after we returned home from our trip. When booking a flight out of the country it would be nice if Air .com could of mention that to me. We were trying to get to a cruise we had already paid for that was going out of Spain. They would not work with me at all and cx my whole booking. When I tried to talk to them on the phone the man could not speak very good English and was not making any since at all. I let him talk to the British Airlines counter manager and the manager tried to explain that he would have to rebook us that he could not. Air.com was horrible and never helped us out at all. They should not be in business . I paid them of course months ago and I was just out the 1400.00 dollars. British Airlines was amazed that they did nothing to help us out."

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "It was not a full flight, so I was given an aisle instead of a middle seat...for which I was grateful."
Cons: "Flight was 6 hours...almost as much as my previous international flight, yet food and drink was only available for purchase. No entertainment options. Plus, wireless was $21! I needed to work and had to purchase, but that is really quite a rip off compared to other airlines."

Pros: "Plenty of room in first class. Flight crew was efgicient"
Cons: "Flight was not catered, therefore we ended up with only a small cup of water. It wasn't worth the upgrade to first class. Also, the upgrade indicated our luggage would be a priority at baggage claim. We had connection to make for an international flight, but here I sight at baggage claim 1...waiting and waiting."

Pros: "I appreciated the fact that I kept getting flight delay updates...."
Cons: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."

Pros: "This flight was amazing! The crew was friendly and helped me when I had a panic attack from flying. It was very appreciated"

Pros: "It got me home in one piece."
Cons: "The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground."

Pros: "The Ticket agent was very helpful and friendly. The air crew and Flight Attendants were very nice and helpful. The wheel chair attendant who initially took me to my gate in Las Vegas was very friendly, and helpful, and she did everything she could possibly have done, short of leaving another passenger to come take care of me, which wouldn't have been right. I was there when she called her supervisor and advised him/her of my location and of my needs and she received confirmation. Was not her fault."
Cons: "I checked in with American and a wheel chair attendant assisted me to my gate. My wheel chair needed charged and I was two hours early, so the attendant sat me at the charging station because there were no outlets in the gate area. She contacted her supervisor to advise of my location and that I would need assistance. Nobody came for me. I gathered my things the best I could and struggled to get to the gate to get attitude from the gate agent, telling me the wheel chair attendant was there looking for me. What ever happen to using a paging system when you know the passenger who is disabled checked in two hours earlier? Had someone paged, maybe I could have flagged their attention, or maybe they could have called the company in charge of handling their wheel chair attendance and would have known where I could be located. Either way, the attitude is uncalled for, especially when I apologized and stated that the wheel chair attendant was expected to help me."

Pros: "The crew was friendly and efficient."
Cons: "Paying for extra legroom, delays, being told the flight may be canceled if we didn't leave by a certain time, no beverage service"

Cons: "I asked the woman at the gate prior to boarding if there were electrical outlets on the plane. She looked it up and said, its an Airbus, yes they have outlets at each seat. I didn't worry too much about charging my devices at my layover because I knew I could charge them on the plane. When I got on it was clear that there was no outlets, no video on the backs of seats, no devices being handed out for purchase. Nothing. I'm definitely used to more updated planes, but I would have been ok without the misinformation. I ended up on a 4 hr flight bored out of my gourd—which could have been avoided."

Cons: "Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again."

Pros: "Nothing."
Cons: "I hated that my flight got delayed for over an hour and I was not informed of this delay. I had people waiting at the airport to pick me up so it would've been beneficial for me to know of the delay."

Pros: "Nothing"
Cons: "My flight was delayed almost 2 hours and when I went to ask the lady at the kiosk a question I was basically told to go sit doWn and be quiet"

Cons: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."

Pros: "Chairs were very comfy and wider than some airlines."
Cons: "Crew not overly friendly and not very attentive, and there were lots of empty seats so there wasn't much excuse. Also, I had an issue with the plane. I think no screens on a cross-country flight is not good business. Not everyone is savvy with go-go inflight. And if there are no screens, could there at least be outlets? I was so tired after my Paris flight and wanted to chill with some go-go entertainment, but my battery was low and there were no outlets. I know not all flights can have these luxuries, but if the flight is over five hours, I think it should be better equipped."

Pros: "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
Cons: "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"

Pros: "I did not like have to stay in a hotel room when I could be sleeping in my room I'm on medication I don't even have my medicine with me because American Airlines had engine trouble in Dallas we went back to the Terminal 3 times before they ever got it fixed slit throat me late getting into Seattle and I missed the flight to Yakima I don't feel that this was my fault I didn't nothing to delay the airplanes and I walked as fast as I could to the terminal on in Seattle so I didn't have such a pleasure to little trip but your airline get put me up in a hotel but it's still not does not change the fact I have my blood pressure medicine and about 10 other medications but my blood pressure is the biggest and I will think twice before I fly Alaska Airlines again"

"Flight was late. Seat lacks padding. No free snacks or drinks."

"I hated that I had to pay for my seat and my carryon, then probably could have gotten away without having to buy it because it’s not like they checked. The crew was unprofessional, pulled down their face mask every time they talked, and didn’t enforce people wearing their mask appropriately (obviously with their own behavior). The seats were wildly uncomfortable without the option to recline at all. Yeah, I’ll absolutely never fly frontier again."

"They need tv’s! It also sucks they don’t offer free drinks."

"I should've researched Frontier a little better. There is a charge for carry-on luggage and a charge for your seat assignment. The flight was delayed 1 hour with no notice at the gate and there was no Frontier representative at the gate until it was time to board."

"Late flight."

"Worst airline I’ve ever flown with, they will never get my business again."

"Changed gates and didn’t make announcement for those already in airport on layover. I missed the flight and have to purchase another flight and stay over in the city missing work"

"Communication is key !! Worst flight in history goes to frontier Getting to the airport on time to late delayed flights Air conditioner broke so we had to be delayed on the flight home as well I would never recommend"

Pros: "Flight was cheaper"
Cons: "Boarding. Over booked."

Cons: "Seats don’t lean back"

Pros: "Good flight attendants and pilot. Ground crew was not good. Flight took almost as long as driving my car."
Cons: "Avoiding stupid delays like the wrong plane at the gate."

Pros: "The crew was great, they were very friendly & helpful."
Cons: "Lines to board are always long"

Cons: "Free water"

Pros: "I didn’t like a think since I checked in online and arrived within the 45-60min window to check my luggage. The system said it couldn’t find me. Frontier marked me as a no show before the time window closed"
Cons: "A full refund or they could’ve let me use that ticket price I’ve towards another flight equal to or of lesser value. What really ticked me off was I had to pay for my bags for them to turn around right after I gave them my card to swipe they then mark me as a no show getting even more money from. I will never use frontier ever again. I’d rather pay more money and delta"

Pros: "Denver Crew is RACIST, HYPOCRITICAL & CONTRADICTORY! Making mask an issue ONLY there not from RDU, JUST THERE IF YOU ARE BLACK"
Cons: "Not being RACIST PERIOD"

Pros: "Crew was wonderful."
Cons: "Seat was not comfortable for me but I have a bad back so not that it would affect others the same."

Pros: "The price."
Cons: "The flights were full. Middle seat was not left empty for covid. Yet you would not provide a snack because of covid.I did not feel valued as a customer."

Pros: "Because I was unwilling to pay for seat selection, I was prepared to be separated from my husband and stuck in a middle seat. To my pleasant surprise, the agents put us in the same row by ourselves."
Cons: "Better directional signage in both the SFO and Las Vegas airports (arrivals). Las Vegas is a huge airport, requiring a tram to get to the passenger pick-up, even with directions it was confusing and not obvious. In SFO, half the plane walked halfway down the concourse in the wrong direction because of lack of signage and it looks like the right way to go. Drop Kiwi as a third-party for domestic flights, their customer service is clueless, handling charges absurd and flight requirements unnecessary."

Cons: "Too many people on the plane during Covid"

Cons: "We really need free drinks"

Cons: "Crew could be better They should keep one seat distance between two customers They could serve basic packed drinks but there was nothing It’s not that they were not serving but they started charging"

Pros: "The crew was great. Frontier does not offer food or drink in flight. Included or for purchase. Long flight without a drink. No entertainment of any kind."
Cons: "A drink"

Cons: "That my filght wouldnt have been 2hrs late"

Pros: "41 minute flight"
Cons: "Customer service"

Pros: "The crew was wonderful. The seating was awful!"
Cons: "Sit 2 to a seat to social distance"

Pros: "Lol seats NOT comfortable but it's that "you get what you pay for" but that's ok the staff is AWESOME"
Cons: "Frontier is good for the price you pay. It would be selfish to ask for first class paying coach prices. Good when you need em"

Pros: "Social distancing seating. Good job frontier. Great gate staff."

Cons: "Frontier charges for the first carry on after your personal bag. Aside from that, no issues."

Pros: "That I actually landed"
Cons: "First of all. Our flight was delayed 3 hours with no explanation at first (after we boarded they finally told us).There was technical difficulties with the plane. They had to keep re-starting the planes system. It was June in Vegas. This shut off caused the A/C to go off. It got extremely hot. The flight attendants very rudly handed out warm water (no ice) to everyone. Only filled the cups a quarter of the way and would not hand out more. 3 hours after we were supposed to take off, we finally got going. After we were up in the air the flight attendants were extremely rude. Many of the passengers kept asking for snacks and drinks. We were all extremely hungry and thirsty from sitting in an extremely hot plane for hours. We FINALLY got service in time for our plane to start landing. We were then forced to promptly throw our drinks and food away due to landing. Didn't even get a few sips and a couple bites of my chips before I then had to throw it away. I will never fly frontier again. I can say that most of the people on my flight will not be flying frontier either. I never write bad reviews. I am an extremely easy going person. I understand plane difficutlies but the staff of the plane were extremely rude and did not handle the situation well."

Pros: "Nothing."
Cons: "I tried numerous times hours before my flight to check-in using the fly frontier website. It never worked. I arrived at the airport an hour and a half early. With bus delays, I walked up to the ticket counter at 9:24pm to retrieve my ticket. Flight leaves at 10:00pm. The attendant tells me I missed my flight by 9min because you have to check in at least 45min early and that there was no way I could board. I asked if the plane had already left, he said that it had not. No good answer as to why I couldn't be accommodated. I explained my qualms about the online check-in but it was pointless. I had to fly with another airline which costs me $367.00 to book. Terrible customer service and no leeway or understanding whatsoever."

Pros: "The crew and captain were really informative throughout the trip and kept us updated about incoming turbulence. They were very calm and professional about it. We were a bit late boarding on but still arrived on time!"
Cons: "Nothing in particular was bad. You just have to pay for any kind of food or drink onboard so maybe take some snacks or water beforehand. The seats also don't decline. Again, not a big deal to me so it was good overall. Also, if you actually read their website and pay attention to the numerous emails they send you, they TOTALLY mention that you have to pay for a carry on. So just book it online and save yourself the money, it's like $25 for a carry on and $30 for a checked bag. Plus, you should be looking at all that info before you fly, regardless of the airline."

Pros: "I got where I was going without dying. That's the only positive thing about my Frontier experience."
Cons: "What do you call flight attendants who won't look at you or acknowledge you? Is it fair to call them rude if you had no interaction with them at all in your 3.5 hour flight? Since they wouldn't look at me, there was no option to even buy overpriced food or drink from them. The guy sitting next to me had to yell to get their attention. The lady was so annoyed that he asked for water. I've never seen "service" like this in my life. Terrible service. Have to pay for carry-ons but they don't tell you that during booking. Seats don't recline. Flight attendants were frumpy and dirty looking. No entertainment options (I don't know why they ask us to rate it.) No food or drink without screaming and paying an arm and a leg. Speaking of arms and legs, there is nowhere to put yours. My knees were in the seat in front of me. The guy I was sitting next to was bigger than me but not fat at all. He was leaned against the wall and still spilling into my seat. His shoulder was against mine, his arm was on mine, and his legs were too wide to fit in front of his seat so he took up at least a quarter of my leg room. The lady on the other side had an infant in her lap and did the same, except she was hanging out into the aisle. I'm 5'8" and weigh 135 pounds. When I was boarding the plane I was one of the last people on. Coming down the aisle, I hit EVERYONE who washould unlucky enough to have an aisle seat. There was absolutely no room to walk. The miniscule tray tables won't stay up. They didn't just fall down on take off or landing. The one on the back of my seat fell down approximately every 2 minutes. The flight attendant literally yelled at the person behind me because she "wouldn't put her tray table up" for landing even though the problem was mechanical not an unwillingness to follow the rules. I've never seen anything like this. I will never fly this airline again."

Cons: "Alexa assured me it would not be a big deal to not be on the exit. But then they told me that the flight was oversold and that I may not be able to board that flight after I let them know that I run a business and I needed to be on this flight home and that I did not mind being the exit person if it meant that I had to get on this flight. I then proceeded to call my mother but when I raise my phone to the ear Alexa then proceeded to make a scene in front of all the other passengers saying that she did not wish to have her picture taken and then began to laugh with another co-worker making me feel very uncomfortable I will never fly with your airline again."

Pros: "nothing!"
Cons: "Crew never approached us to ask us if we needed anything and most just sat, talked amongst themselves and kept to themselves the entire flight. Seamed disinterested. Crew on incoming flight, 1115 were the worst ever! Female Flight Attendent verbally ridiculed a passenger to the other attendents who was a bigger husky man who was having a difficult time closing his seat belt. Very unprofessional and I will not use your airline again. Another Male Flight Attendant would not wait a few swconds for a passenger to gather his trash, got disgusted, made some type of remark and just turned and walked away. Never returned."

Pros: "The staff are friendly and professional, for the most part. Check-in was easy and I wasn't hassled about my 'personal item' being too big, which I was sure it was."
Cons: "Firstly, I'm pretty sure that the planes Frontier uses are re-purposed prison planes. The seats don't recline and are uncomfortable as all get-out. They cram you into some kind of military stress-position that ensures you won't sleep, won't be comfortable, and will be reduced into an unsmiling pile of compliance. Secondly, Frontier charges for *everything* - carry-on? That'll be $40-$60. You want a soda? That'll be $2.00. Snack? Yep... pay up, sucka. Water's free, thankfully. That said, the price was right and the flight was mercifully short; so I'd probably do it again. Because I'm a sadist, apparently."

Cons: "You have to pay for everything. It was $45 to check a bag, and $40 to store a bag in the overhead compartment. My husband and I would have had to pay an additional $30 to sit next to each other. On the flight out, the stewardess asked us if we wanted to buy any food or drinks, but never offered even free water. The seats are horribly uncomfortable. I was in the middle seat on a red eye, and I was so cramped and sore, I couldn't fall asleep for more than a minute. I landed feeling exhausted, sore, and miserable. This was my first and last time flying on Frontier."

Pros: "The crew was nice, flight on time and fine."
Cons: "I don't like the fact that you do not recycle, yet you provide goods that are just placed in landfills and will take hundreds of years to decompose. The airports recycle, is it that difficult to make that happen for Frontier? The hundreds of plastic cups, plastic bottles, cans, etc. etc. is mind blowing and is something I pay attention to. I actually took my item back to the airport instead of giving to the crew at the end so I could place the item in the recycle bin in the airport after asking your crew if there was recycling. They said there was no recycling. I also picked up a plastic bottle from another seat on the way out to help clean up since I knew you guys would throw it out anyway. Thanks for considering being more sustainable, eco-friendly, and for thinking about my comment seriously to minimize your airplane's environmental impact. I will pay attention and voice my concerns elsewhere as well - recycling shouldn't have to be done by the consumer, the businesses need to step up and make it happen."

Pros: "The crew was friendly. The flight was pretty much on time besides a short delay on the way to Denver."
Cons: "I didn't like showing up and being charged $40 each way for my carry-on. That made the ticket price go up to the same price as leading and preferred competitors. The food options were very minimal and there was no option for on-flight entertainment. Also, on the return flight I was seated towards the back of the plane. The back was completely packed and full and then I realized after take off that the front of the plane was nearly empty. They did a horrible job at being aware of this and they really could of increased everyone's overall comfort if they spaced us out more evenly."

Cons: "I've never had the best flights with Frontier. Every flight I've had scheduled has had a huge delay, and their landing are absolutely ***the worst*** -- when an entire cabin of passengers cheer on a successful landing, it's pretty rough. The carry on cost came at a bit of a surprise, there needs to be a better means of creating awareness for that. Even beverages or snacks on the plane. Bottom-line, it just feels like, "you get what you pay for" in a cheaper airline. Scary landings, delayed flights (with no courteous representatives that explain anything or help a situation), and overcharges on every item the second you start checking in. At the end of the day, I could have flown a more reputable airline and spent the same amount of money -- and felt safer. Which is advisable at this point."

Pros: "0"
Cons: "We were part of the week when Frontier had a horrendous problem with on-schedule flights. We were two hours late for a 2.5 hour flight. At the gate, attendants were very poor at communicating. Couldn't hear them on the PA. Several people asked me "do you know what zone they are currenly loading?". They board weirdly - instead of back to front. When we got on (seated near the very rear) there were people seated everywhere. Slowed down loading, which slowed down departure. (2.5 hours late) Rows too close together, absolutely no leg room. Seats are the bare minimum - wouldn't recommend a long flight. Not sure I will fly with Frontier again. Will have to pony up the dollars for a better airline."

Cons: "You get what you pay for. Always bring an empty water bottle to fill up once you clear TSA security because I don't think they provide you with water on the plane. The seats also do not recline. And it's actually cheaper to check a bag ($25) than to bring a carry-on ($30), so I didn't pay for either and instead brought only a big backpack stuffed pretty fully, and it fit under the seat. My return flight was 3 hours late and I wasn't even notified until the original time we were supposed to board."

Pros: "I actually like that you cannot lean your seat back. It's too imposing on the passenger behind you."
Cons: "They charge extra for everything. Every seat has an extra charge except for the middle seats in the very back row. Once you've paid for your seat and for your carry-on bag(!), you've paid as much as you would have flying with Alaska, American, United, etc. There was no entertainment whatsoever on a 5 hour flight (not even for purchase) and no snack provide either. I believe there was food for purchase but I didn't even look at it. Also, they do not support TSA pre-check. This would have been something the representative I called should have informed me of but instead she told me she had updated my records. So in addition to the fee gouging, their staff are either uninformed or outright dishonest."

Pros: "The Customer Service telephone agent and the check in/baggage drop agents were all very nice and helpful. The pilots did an excellent job of providing an uneventful, peaceful, safe, and gentle flight. Takeoff and landing were great on both the inbound and outbound flights. I was able to get to my destination and return home safely on both flights which was my major objective."
Cons: "At least 1-2 flight attendants on both flights, in general, were quite rude and seemed uncaring at times to the needs of some of the other passengers. From chewing and smacking gum, using their cellphones while standing in the aisles amongst the passengers during boarding, and appearing quite irritated/short when interacting with passengers, it seems to me customer service was not a big priority in their training course and/or job requirements. I sat in an "upgraded" ($16 extra), economy, aisle seat, not located immediately in front of or in between the window exits on my outbound flight and in a middle, non-upgraded, economy seat near the back of the plane on my inbound flight. Neither seat was able to recline and both were quite rigid and almost painful to sit in during the flight. I have flown many times throughout my 46 year life, but these had to be the most uncomfortable seats I have ever had on a flight. I understand about saving money and using a no-frills airline carrier, but I think some of the issues mentioned could have been improved without adding any increased cost."

Pros: "The price of the flight was great, until I realized I was being charged for every little thing. What a rip off! I should have flown United."
Cons: "I had a severe allergic reaction due to the passengers in my row carrying four cats. I had to take Benadryl and broke out into hives. The flight attendants didn't even offer to move my seat. It was a truly terrible experience and I can't believe that there's not a better protocol in place with the airline to accommodate customers with severe allergies to animals, even when they are labeled as emotional support animals. This as a truly terrible experience. Thank goodness the flight was only 4 hours. I'll never fly Frontier again."

Pros: "I was extremely disappointed with Fronteir airlines this was my first and only experience flying with them, and though the ticket price was great, it simply was NOT worth it! There were additional costs for everything! When I attempted to get my seat assignment I was told they assign at the gate, or I could PAY an additional fee for choosing one myself. And, they charge extra for your carry on bag. And expecting to at least be offered a soda, maybe a mini bag of salted pretzels if lucky (lol), I was SHOCKED to be told 1 soda was $1,99! Additional cost for any snacks or anything other than water! The aircraft was very dirty inside the bathroom as well as on and by my seat, as though it hadn't been even wiped down in over a month! (Pretty bad!) The flight crew were all very good I must say. I asked one of them and was told that 2of them were brand new employees. It really showed! They were much friendlier and genuinely cared about customer service! Refreshing! So, overall I would have to rate it low, and highly unlikely to fly with them again.even the checking in process was a real headache! I am glad to have received this questionaire , as I had planned on actually taking the time to sit down and write a letter as well as request a full refund , or credit for a friend, family member, or myself . You do run some pretty excellent deals, and I would like to welcome the opportunity to experience Fronteir in positive light, a nothing but positive experience. Thank you very much. Sincerely, Dr.Tamra D.Lyngaas 20426 102nd Ave. S.E., Kent, Wa. 98031"
Cons: "Two of your flight crew were caring and genuine it seemed. Great attitudes and upbeat!"

Pros: "The fact that I got there safely. The seats, the screaming kids, and the especially the kid that the parent did not have in control and was running down the isle when we were in landing position, the captain sitting in front of my other half looked at him and told him to go sit down, my colleague say next to them the parent did not have him buckled up because he said he did not like it! Needless to say my friend was all flipped out after we landed! We had to calm him down! Oh well."
Cons: "The fact that you pay for a ticket then you have to pay for a seat then you have to pay for a checked bag, then you have to pay for a carry on if you wanted to bring one, then you have to pay $2 for a soda which I do not drink anyway, pretty soon you'll have to pay to get a cup of water. Im glad I can bring my own water on the plane. And my own food. 2 Hours the desk opens before a flight? the line was crazy. I will never fly Frontier again. many people I spoke to said the same thing, they wont either. I will fly southwest even if its more expensive because by the time you spend for all these others items your over what you would have spent with Southwest. Thank you."

Pros: "Not much."
Cons: "The flight was delayed for over three hours. At destination (Seattle) the Link Rail system was closed and I had to pay $50 for taxi service. This was an unplanned expense. I can forgive issues with planes and reasonable delays but there was little or no concern about leaving passengers stranded at the airport. The $50 discount on a next flight with Frontier (which won't happen) is of little use. I would have appreciated some help with getting to my destination and room accommodations. Do you know how hard it is to make arrangements at 2:30am at the Seattle Airport. No food, no ride, and had to get someone to let me into my room early in the morning."

Pros: "Ending."
Cons: "First time flying Frontier. Great advertised rate round trip Sea to Denver $140 vs next best AK at $170. Receive email to pick seat, Suprise... They cost $9-36 each way, no mention of free seats if you just show up and go open seating. also Suprise# 2 carrying are $40 each way. I choose $18 seats and had a carry on so total trip ended up being $140 + $126 in a frontier gotcha money an increase in fare of almost double. I did find out about the seat chafe scam before checking in and asked to just go open seat.....uhh no. So how much would the Alaska Air trip have been....$170 plus $0 for assigned seat and $0 for carry on so $170. So fool me once shame on you, fool me twice shame on me.... Their will not be a twice and I suggest Kayak add some notes to fares to avoid future bilking by Frontier."

Pros: "Crew was amazingly friendly both flights! The whole process seemed very nice and quick. I would DEFINITELY fly Frontier again in the US. Also, this is silly, but the tray tables are very cute. They are tiny (1/2 or 1/3 the size of a 'typical') and metal-ish; while not large, they are also not wobbly like on many other aircraft. I liked that there was no TV in front of me or controls in my seat; because usually I turn it off anyway but it still looks ugly and all the extra crevices in 'nicer' seats get filthy and disgusting. I did not feel grossed out by this aircraft, which is really cool."
Cons: "Obviously, it's really tiny and uncomfortable. I knew that going in and paid for an aisle seat, otherwise I would have been totally miserable. I would recommend doing that, and also NOT having stuff you need to put under the seat in front of you, because then you'll just squish yourself in more. I was fine and got both sleep and some writing done, but I did see others struggle."

Pros: "I liked the low price"
Cons: "I didn't like that as a disabled young person the airline did not accomodate my injury. The previous 7 times I've flown since my injury each and every airline has given me priority boarding AS WELL as priority seating with more leg room. I cannot bend my right knee enough to sit in a regular airline seat. The entire 4 hour plane ride I was in pain and had to consume more then normal pain medication to make it through the flight. It's absolutely unacceptable in 2016 to comepletely disregard persons with disabilities when it comes to flying. I plan on writing a letter to Frontier airlines, as well as any affiliated companies they work with. I will not rest until it's assured this does not happen to anyone else."

"Seats are incredibly uncomfortable. The plane was making really loud, unusual, noises. The sales pitch for their credit card at the end was a bit much. You have to buy a snack and drink, on most airlines that at least is complimentary. The flight was delayed, but that wasn’t the airlines fault. However, while other gates were getting regular updates we were not. In fact the reader board said our flight had departed rather than delayed. Quite honestly, I’ll pay more to never fly with them again."

"Sucks"

Pros: "Cheapest flights I can find"
Cons: "Bare bones offerings: no entertainment, charge for every bag or snack, no reclining seats. You get equal to or less than what you pay for."

Cons: "They charge $50 for a carry on bag!!!"

Cons: "We got delayed like 5 hours the crew was rude and the seats were uncomfortable"

Pros: "On time, well organized to get everyone settled for an on time departure."
Cons: "We were completely loaded about 30 minuets prior to taking off. Plane temperature continued to rise until doors closed and central air resumed. Fixed seats so you cannot make posture adjustments was really uncomfortable. Glad it was not more then a 2 hour flight."

Pros: "Flight crew was good. Low cost."
Cons: "Delayed 1 hour due to paperwork issue. Seats are not comfortable."

Pros: "Nothing... the passengers were nice."
Cons: "It was horrible! I won’t let any of my friends use Spirit air. I had to pay 55$ for a carry on. I wasn’t even carrying a purse. I was told after I paid 55$ and they took my bag I could have pre- checked my bag for less! I had to pay for my seat!!! There were no screens, no outlets, no WiFi, and no snacks without a charge. On my return The Spirit website did not indicate gate changes as the gate changes. I prechecked this time, 3 hours early and the plane departed 40 min before departure. The screens at kiosk did not indicate changes to flight time or gate change. I wasn’t even called!!! I missed my flight. The staff gave no help for hotel or shuttle. I was to sleep 12 hours for n Next plane and my bag was on first plane. My original flight of $249 to Vegas was $349. Plus hotel 129 plus $40 for extra night stay and Uber."

Pros: "Strait flight. Friendly crew!"
Cons: "This eas my first time flting Spirit. Extra Charges to choose a seat. Carry on and check in bags are entirely too expensive!! Plane was delayed. No snacks. The seats were very uncomfortable. Flying for a more expensive flight will be much more cost effective and not comfortable."

Pros: "Nothing AT ALL besides maybe the flight attendants !"
Cons: "Small seats, you guys charge way to much for bags so people might as well pay for another airline because you pay for your bucks worth I purchased tickets for my mother a month in advance, & on her way back home too Seattle she sat in a airport for 5 hours because YOSu guys didn’t have a pilot I will never buy or fly spirit airlines again ! You guys did nothing to satisfy the customer besides getting them on another tight flight . A comp, or free baggage, refund of course would have been great ."

Pros: "Not much"
Cons: "Flight was delayed an hour and a half. Stewardess looked hung over was drinking a beverage while walking the aisle. Not friendly at all."

Cons: "3 hours of delay on return trip and charge for carry-on"

Cons: "Prices No complimentary food"

Pros: "Nothing."
Cons: "Kayak doesn't make it clear while booking that this airline doesn't include a carry on bag , snacks, seat assignments, or beverages in the ticket price. My flight was 3 hours late due to a series of mistakes on their part. They don't even offer water for free. And we had to listen to a long and loud commercial for their credit card. I'm never flying with them again."

Pros: "The plane had wings and a tail and the engines did turn. That's about it."
Cons: "The plane was delayed for hours. We were originally scheduled to land in Seattle at 12:59 am but didn't get to our destination until 2:30 am. They did give us a voucher for 50 dollars if we fly them again. Not likely at this time. The pre paid baggage fees for the first bag was 39 dollars and this is cheaper than buying it at the ticket counter which the price goes up to over 50 dollars. They are a low fair airline if you don't have luggage, want peanuts or a cookie, a drink or care if you get to your destination on time. The return trip was this one. The original flight took us 6 hours to go from Seattle to Vegas. That was a real bad flight."

Pros: "They were efficient at loading and unloading. The business model of minimal inclusions was fine."
Cons: "The crew was average but talked with each other when all I wanted to do was sleep."

Pros: "Nothing much"
Cons: "Add on charges against one little bag"

Pros: "Flight attendants were great."
Cons: "Everything else."

Cons: "Pay extra cost for everything, so many hidden fees. Expect to pay $100 for your baggage, carry on or check in. Will not be flying with Spirit again"

Cons: "After couple hour lay over find out at boarding time no pilot. then over 3 hours wait. Sad if told earlier could have enjoyed area at least. Most everything was mediocre. Very disappointed. First time Spirit flyer."

Pros: "$90 per person RT to Seattle from Vegas and a $31 bag fee, what's not to like."
Cons: "Cabin crew was sarcastic and arrogant. Seat didn't recline. Cabin wasn't air conditioned."

Pros: "We boarded about 39 minutes late, but once the boarding process started we moved quickly and took off within a pretty reasonable time frame."
Cons: "Flying Spirit airlines you know the extra charges are around every corner. We may have saved slightly on the price of the flight, but easily made up the deficit in the cost of bringing a bag in the flight. While paying the $55 to carry on a bag the kiosk informed me that I could have saved money if I had done this online earlier. I had actually tried to do this earlier, but after 4 failed attempts to create an online profile (required) to check into your flight, I gave up. This airline also doesn't email you check in information as every other airline will. The plane itself, while successfully and safely flying us home, was old, very noisy and very bare bones as if it was a hand me down from another airline. Not knowing I'd have to pay an additional fee for something as simple as water, I sat through the flight without a beverage, which isn't horrible just annoying when the airline's main selling point is that it is less expensive than its competitors. in the future I'd rather pay more from the start."

Cons: "I spoke with a customer service rep and requested to cancel round trip from Seattle to Las Vegas; I was told that they had to be cancelled separately, so I did this and was told that both were cancelled and because I had called in a timely manner I would not be charged. This transaction was friendly and helpful; however, apparently not completed accurately. Three weeks later: Only my one trip TO Vegas was cancelled; my return flight home was not. When I again called Spirit, Jenki (sp?) answered the phone and told me I hadn't cancelled in enough time and would be charged for the trip and could not cancel the return leg home. I protested and was told they would review my phone conversation. They did not call me back, but I will be calling again later today to see if I can get credit (although I don't want to use them again in any case). Very disappointed with the service."

Pros: "Nothing"
Cons: "The seats were somehow closer together than your normal budget airline, had metal backs rather than pads, and they only allow one carry on item! Then they charge you $50+ to check a bag you can carry on to every other flight ever. Worst flight experience of my life 0/10"

Pros: "Friendly crew and clean cabin. And the cheapest direct option from Las Vegas to Seattle."
Cons: "You have to pay for carry-ons and checked bags! Minimum of $40 each, even if you pay in advance. Check in online the day before was also difficult and is only possible if you have a Spirit Airlines account and password. They charge a la cart for EVERYTHING - seat assignments, early boarding, printing your boarding passes at the counter, and on the flight - soda, snacks, coffee, tea and even WATER! They only came through once with beverage service and I was coming back from Vegas (so thirsty and in need of hydration) and legitimately had zero options for a drink in the last 3/4 of the flight!!! The seats are like lawn chairs, but harder. And there's no little pocket to store magazines and whatnot. And the most amazing of all - you get like 1/4 of a tray table! Don't think about using a laptop or working on one of these flights 'cause there is zero space for your stuff!"

Pros: "Flight attendant humor."
Cons: "Hidden fees costing $100, terrible comfort, and the worst customer service. Avoid."

Pros: "Nothing"
Cons: "Nothing"

Pros: "N/A"
Cons: "Not once did they offer drinks or even water. Their aircrafts are also very tightly confined and uncomfortable."

Cons: "Horrible customer service"

Cons: "This is by far the worst airline to fly with they charge you for everything the staff is very in professional and rude! The are low staffed and the same people that check you in are the ones helping load the plans. The Kiosk doesn't work! The seats are so uncomfortable.they don't even offer you water, they charge FOR A CARRY-ON even tho everyone else puts there luggage on top of the seats!! Do not fly with this airline YES ITS CHEAP BUT YOU END UP PAYING MORE THAN YOU WOULD AT ANY OTHER AIRLINE!!!"

Pros: "Nothing!!!"
Cons: "The hidden fees, charging 55.00 for a carry on ,50.00 to check it in at the ticket area and if you forgot to do that it's a 100.00 at the gate! Now if you did it online it would be 35.00! Not a real deal in my mind! They charge for your seat! 7.00 which I didn't and go fourth and twelfth rows while those who played the sucker bet got worse seats?? Level of service was zero not even an offer of water or snacks! And by the way if they did they would charge for that also no free coffee or water!"

Cons: "Uncomfortable planes, broken seats/ Unusable fold down trays (trays were about the size of a small tablet. You get what you pay for. Do yourself a favor and spend the extra money for a real airline."

Pros: "Nothing"
Cons: "Everything"

Cons: "My flight was delayed both going to and coming back from Las Vegas. I was told to go to the wrong terminal, and was not told there was a delay until I got to the correct terminal on my way to Vegas, then on my way back, even the flight board didn't list the delay. I found out when I got to the terminal that the flight was delayed."

Pros: "This is the second time I made the mistake of choosing spirit airlines. They are so disorganized and have terrible customer service. We bought two tickets and the boarding pass showed the tickets to be in completely different parts of the plane. When we asked the agent to fix this issue she said she can't do anything about it. When we got to our gate we asked the agent if she could do something about it and when she checked the random seats that were given to us she noticed that those seats were already taken. She was able to give us two seats all the way on the back of the plane. Also our flight is delayed. AND just because the tickets are cheap you end up getting screwed over with luggage fees. Wtf airline charges you $55 for a carry on??? I am so frustrated. I am traveling with my husband and we are newlyweds recently got married this weekend and this is the BS we have to deal with. Awesome. Never ever flying with them again and will NEVER recommend this airline to anyone."

Pros: "We got to our destination safely"

Cons: "Flight late. Poor service"

Pros: "Same as above"
Cons: "Same as above."

Pros: "It's on time & it's good for a short time flight."
Cons: "Spacing is not enough for comfort"

Pros: "I have been traveling for business and pleasure for past 18 years and I have never been on anything worst than Spirit airlines. Definitely going to write them up on my washington post blog. Kayak should disassociate themselves from them."
Cons: "Everything"

Pros: "Boarding was quick. Deboarding only slightly less so. The flying was smooth."
Cons: "I'm glad my plane tickets were gifted to me because it was not worth the price. I'd found flights around the same price range that include carry-on luggage and sometimes even a checked bag, reclining seats, and complimentary non-alcoholic beverages. Spirit bombards you with ads about how every inconvenience supposedly saves us money. It doesn't. It's hidden costs. 99% of people are going to need more than a backpack when they fly across the country. And it doesn't go towards service either. Check-in kiosks didn't open until an hour before the early morning flights, despite the instructions we receive. Deboarding is chaotic. Flight attendants zoom by before I can throw away my trash or ask a question, and they don't help customers with overhead storage."

Pros: "Nothing"
Cons: "Don't fly spirit"

Pros: "Faster loading times."
Cons: "Baggage fees, pay for all drinks and snacks. Plane felt like only the bare minimum that was needed was installed which made for interesting flight and landing."

Pros: "The crew was very nice and polite."
Cons: "My flight was delayed both ways. The seats are small and the plane made a terrible noise both taking off and landing. There was no entertainment at all and the carry on fee is ridiculous."

Pros: "Liked: That we arrived alive and the plane didn't crash."
Cons: "Disliked: The horrible onboarding customer service staff at the LAs Vegas airport. The plane was delayed over 3 hours and there were no notifications to us as to why. We boarded our plane, left the terminal, and then went right back and waiting around, on the floor, of the airport for over 3 hours. Their compensation? Water, and a Biscoff. What a slap in the face! Also their shady business model: cram as many people as possible into uncomfortable seats and don't feed or water them for the duration of the flight. Oh wait, $3 sodas, $4 baggie of snack. Wow...."

Pros: "Cheap flight, crew very friendly and funny"
Cons: "Flight was an hour late"

Pros: "The price was great"
Cons: "Seating"

Pros: "My flights were pretty punctual.any delays were easily attributed to weather, and we actually arrived 10 minutes early I in my first flight"
Cons: "I was a little shocked at their over the top fee for carry-on luggage. It ended up almost doubling the cost of my flight to bring an extra 20lbsof clothing. and supplies for 5 days away. Once we arrived at the gate and had completely stopped many passengers began to stand-up to stretch and get ready to disembark, we were quickly scolded to wait for the Seatbelt light to turn off, which it did seconds after we sat back down. If you are looking for a quick flight for an overnight adventure, you might like Spirit, but if you think you might need more than one change of clothes, choose someone else."

Pros: "The pilots 2 jokes."
Cons: "Had no idea there was a seperate fee for baggage- luckily I checked my email or else I would have had to pay an extra fee for CHECKING IN AT THE AIRPORT. Are You kidding? After selecting seats and attempting to pay for baggage through my phone- a message kept coming up saying "a customer service rep is needed to complete check in. Call 800 blah blah" I tried calling for 30 MINUTES. Could not get a hold of anyone. At this point I'm worried thinking "oh my god Were going to have to pay an extra fee for not checking in a head of time." We rush to the airport and find out "oh ur address didn't match because it was purchased through Kayak." Wtf??? So Not only that but our flight was delayed for almost 2'hours. Do you know how hard it was to wake up at NINE AM to pack and rush out the hotel bc we couldnt check in our flight and it was DELAYED?? Absolutely ridiculous. The pilot couldn't even tell us why it was delayed. He actually said "I don't have a reason why it was delayed" SO being said that, I will never ever in my life fly Spirit Airlines again. and I'll be sure to let all friends + family know the same. This airline is so stressful."

Cons: "They will charge you to breath on the flight. Don't get tricked by the low air fair, the extras will equal to more than any other flight you would've taken. $34 for checking in a bag, $32 for carry on. $5 for a soft drink on the plane. The customer service is also horrible all employees are extremely rude and don't care about you. I will never fly with them again and I suggest you shouldn't either."