Daily cleaning, installation of cabin HEPA filters on flights from León
American Airlines, Qatar Airways and Air Canada have all waived their change and cancellation fees on flights from León to the United States. Confirm policies on booking site.
The cheapest ticket to the United States from León found in the last 72 hours was $121 one-way, and $181 round-trip. The most popular route is from León to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $121.
Frontier flies most frequently to Los Angeles from León. In general, Volaris, United Airlines and VivaAerobus fly the most to the United States.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United States with an airline and back with another airline.
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Scores according to KAYAK customer reviews
Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"
Cons: "Delayed 4 hours on tarmack"
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Pros: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Cons: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."
Pros: "Got to Houston on time"
Cons: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Pros: "Everything met my expectations"
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Cons: "Wifi was not working"
Pros: "Crew was great (once they arrived)"
Cons: "1.5 hour delay added 5+ hours to our travel day. Not fun..."
Pros: "Everything was great. Has nothing to do with the airline, just rough weather."
Cons: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"
Cons: "Old plane, long delay, sketchy WiFi."
Pros: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""
Pros: "Direct flight on time"
Cons: "All good"
Pros: "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
Cons: "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."
Cons: "seats were broken, armrest broken"
Cons: "Touch screen monitor was unable to register touch, so no entertainment available."
Cons: "1,5 hours delay"
Pros: "Friendliness of flight attendants"
Cons: "I wasn't awake long enough to find fault"
Cons: "staff wasn't very friendly"
Pros: "Crew and flight"
Cons: "Price for food and number of bathroom available"
Pros: "The crew was good"
Cons: "The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant."
Pros: "Food and service was nice"
Cons: "Very long route to my final destination"
Cons: "It didn’t take off on time"
Pros: "Crew was fantastic and very helpful."
Cons: "Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers."
Pros: "great flight , on time, great service"
Cons: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."
Cons: "The female flight attendant needs an attitude adjustment. She behaved as though she was doing a favor"
Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."
Pros: "The flights were on time and they did two drink and snack services. Great crew!"
Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"
Pros: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Cons: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."
Cons: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."
Pros: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."
Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."
Pros: "Quick flight, great landing and takeoff."
Cons: "Everything was great today."
Pros: "Could not use the bathroom"
Pros: "i was able to use wifi during the flight which made the time pass by fast."
Cons: "i asked one of the ladies if they had blankets since the plane was freezing she told me no but everyone in first class recived a blanket whether they used it or not. i guess the people in zone 2 and zone 3 dont matter. the seats are the worst! they dont even sit at a 90 degree angle your more like sitting forward."
Pros: "Boarding in St Thomas is always a mess, no matter what airline you fly. I usually fly Delta because the planes are clean and the people are nice. Well this time the staff went well above and beyond. My friend and I were sitting in the front row of seats in the lounge at the airport, facing the Delta gates. There was a mob of people milling about between us and the gate, so we could not see very well, but we thought we had a clear view of the door. Also it was very loud in the terminal. The flight had a delay, so we were relaxing and chatting, when I got a text from my mom asking if I was on the plane. So I went to the counter to inquire if they had started boarding our flight. The lady looked at me with surprise and said, "We have been paging you!!". Well we were both surprised! We had not heard anything over the general din in the airport. It turns out they had completed boarding and already rolled the stairs away from the plane! The ground staff talked to the captain and then they rolled up a set of stairs, opened the door to the plane, and let us on! The flight attendants said that they had never seen that happen before. I want to extend a heartfelt thank you to the crew at Delta for going the extra mile to make sure we made it on our flight."
Cons: "There is nothing I didn't like about this flight!!"
Cons: "Delayed by an hour!"
Cons: "Late taking off, and then unable to get to gate on arrival"
Pros: "Good service and food"
Cons: "My non-reclining first class seat was a disappointment on this long flight. The flight was full, so there was no re-seating option."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "Very courteous staff. Legeoom not too bad."
Pros: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Cons: "Can't really think of anything I don't like the"
Pros: "The crew was attentive."
Cons: "Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected."
Pros: "I was very comfortable."
Cons: "Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions."
Cons: "Connecting drop off luggage was closed so I had to take my luggage with for about a mile"
Cons: "Delayed 2 hours, huge inconvenience"
Pros: "The seats were comfortable. We were right on time."
Pros: "New airplain . Got upgrade to Club premier"
Cons: "Get on time . Boarding process"
Pros: "They are very efficient"
Pros: "i coul not take the flight becuase this agency changed all my itinerary"
Cons: "I waited in line for over 2.5 hours for ticketing and baggage & was late to board the plane because they would not hurry up"
Pros: "Once again the plane ride was smooth. They transferred my bags. They gave us a croissant sandwich, beer, and yogurt at no cost. Loved the selection of movies."
Cons: "I was not happy to be told that I could not take my carry-on in the plane because the plane was supposably full. Several people that came after me had their carry-ons and there was space. My carry-on bag was a gift and it was damaged just like I told the attendees it would happen."
Pros: "Aaeromexico gives free meal. Services were excellent"
Cons: "The turbulence, not there fault but didn't like it"
Cons: "No enough room. No snacks."
Pros: "I loved it"
Cons: "Never took it!"
Cons: "Super hot humid no air conditioner at the airport elevator didn’t work and I’m handicapped so I had to pain he walked on the stairs"
Cons: "Everything was great"
Cons: "The worst experience of my life"
Cons: "Hot inside the plane"
Pros: "30 minutes early"
Cons: "Nothing, everything was outstanding"
Cons: "they take forever to get to the unloading dock"
Cons: "My shoes were stolen"
Pros: "On time!"
Cons: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"
Pros: "The plane itself"
Cons: "food and seats not comfortable."
Pros: "7:15pm officially cancelled at 12:05am"
Cons: "Bad Communication"
Pros: "organización , courtesy"
Cons: "safety vídeo"
Cons: "I document my suitcase they opened and stolen my clothing"
Pros: "The smile of the personal when you get into the plane, Awesome"
Pros: "Please see the above note"
Cons: "Please see the above note"
Pros: "Nice airline. Would haoouly ride again."
Pros: "Straightforward and good. Very Timely."
Pros: "It was fast and easy n comfortable"
Cons: "Aeromexico lost our luggage"
Pros: "The attention was amazing, way better than expected."
Pros: "Staff cortesy"
Cons: "Nothing was bad."
Cons: "Didn't board on time"
Pros: "La atencion del personal"
Cons: "Todo me gusto"
Cons: "No me gusto porque todo fue malo la comida, la atención sobre todo en el aeropuerto muy desorganizado y las personas que trabajan en Aeromexico extremadamente groseros"
Pros: "II like that the flight was on time and give us a good breakfast"
Pros: "Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride."
Cons: "Seating was WAY too tight Way too many people with carry on luggage"
Cons: "Old Plane, no TV's on seats"
Pros: "Everything was good on LAX - MEX and MEX - LAX flights except the march trough terminal 2 at LAX to the bus to Bradley Terminal for customs at midnight. Not sure if customs are available at terminal 2 LAX at other times."
Cons: "Outbound on the flight from MEX to LAP seat 2A I think. Was extremely cold. Cold air was bling on me from a distribution duct just above the window. On the inbound flight LAP to MEX sitting in 20B I think, it was very warm... This would have been ok if the adjustable air vents worked... Neither vent for either seat A or B would open.. Crew were great, this may be Embraer problem. (Everyone tells me that they usually freeze on that flight!)"
Cons: "Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments)."
Pros: "Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage."
Cons: "Coming back my flight was good . I have no complaints."
Cons: "2 HRS LATE"
Pros: "Food and staff are great"
Cons: "Small space between seats"
Pros: "Totally fine"
Cons: "It was fine"
Pros: "The boarding was efficient. The service was fine. The pilot was informative."
Pros: "on-time, very organized, fast checkin"
Cons: "cramp leg space"
Cons: "I paid 800.00 and no breakfast order lunch served."
Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Cons: "Everything was perfect"
Pros: "Good movie selection, decent food selection."
Cons: "Wifi was not free."
Pros: "Every thing."
Cons: "All good"
Pros: "I don't know how airlines get away with all the stipulations and regualations they have in the buying process there is. Otho g I like about the scam artist they are"
Cons: "The fact they they can just make it a policy and then because the employees have to have a job and enforce it blows my mind. 200 dollar transfer fee plus the difference in the ticket when it's over two weeks in advance. You people are scam artist"
Pros: "The gate agent was able to find me another option."
Cons: "The phone agent was really bad at helping."
Cons: "They charged me for my baggaged. Said it wasnt included with the ticket"
Pros: "The movies"
Cons: "No Food"
Cons: "Internet is kinda hard to get connected to sometimes."
Pros: "Food was great and the service!!"
Cons: "Gogo inflight entertainment"
Pros: "I have been traveling several times with this airline and think they are good overall."
Cons: "Reclining chair sometime is not working."
Pros: "Great smile for all the air hostess all the time"
Cons: "Not allowed single single baggage,"
Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"
Cons: "4 hr. Layover"
Pros: "comfortable seating"
Cons: "Movies was good."
Pros: "Everything overall"
Pros: "Comfort, convienience. Great service. Will fly again."
Pros: "Everything was nice and comfy"
Cons: "Nothing everything is perfect"
Pros: "Easy boarding"
Cons: "Strange kid sitting next to me"
Cons: "Delay boarding and then dropped us off at a remote runway and had to wait 45 minutes for a bus to main terminal!"
Pros: "Nothing stood out"
Cons: "Nothing stood out"
Cons: "Looks ghetto and no wifi"
Pros: "i have to pay $90 for my seat"
Pros: "The movies were great and the staff was friendly"
Pros: "Confortable and entairtement"
Cons: "The food"
Cons: "Constant delays and cancellenations"
Pros: "Ease of access. Hospitality."
Pros: "Speed check in"
Pros: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."
Cons: "We wait to long for the connection"
Pros: "First time traveling with my service dog. It was a very pleasant experience and everything went wonderfully!"
Cons: "The Hub"
Cons: "Check in in MN was bad."
Pros: "loved the small snack -THANK YOU"
Cons: "USA boarding procedures and the shuttle bus procedure at LAX"
Pros: "Their logo"
Cons: "Crews are very recist.Food quantity was like they were feeding birds. Very overrated airlines. Not worth it to pay those extra bucks. Even AA is lot better in comparison to Qantas"
Pros: "Crew did the best with what they had"
Cons: "Four hour delays with little to no updates along the way are inexcusable"
Pros: "The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada."
Pros: "Space on airplanes are getting smaller and smaller , not more comfortable."
Cons: "Entertainment system did not work, frustrating."
Pros: "I landed safely"
Cons: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."
Pros: "there was high wind warnings and we had so much turbulence even a few seconds before the landing but the flight crew landed us safely regardless. hats off to them!"
Pros: "Seats and plane condition"
Cons: "left 40 minutes late"
Pros: "Slight delay due to mechanical issues"
Pros: "Movie, but not a bit of food that we didn't have to pay for except for a tiny bag of pretzels."
Cons: "Not v99j.j on direct flight from Calgary to Toronto on our way home ad we were on our way out."
Cons: "Never happened. See above"
Cons: "Flight was about 2 hours late, little food supplied to flight"
Pros: "Business class seat"
Cons: "Mpvie choices are terrible. They don’t know what “new releases” mean."
Cons: "My direct flight was cancelled and rebooked with a connecting flight."
Pros: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Cons: "it took so long to taxi and get off the plane. it wasnt a full flight and it took 30 minutes to get off the plane after landing"
Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."
Cons: "I was not expecting air canada rouge to be low cost and for a 6 hours flight they should have offered complimentary food ... it caught me by surprise"
Cons: "OK, I get it, so they're not Southwest, I can't get credit on a future flight. But what's the advantage of giving me NO benefit for cancelling? I just didn't show up and they had a surprise empty seat at the last minute. Who wins?"
Pros: "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."
Cons: "There was some confusion during boarding."
Cons: "The seats are small and uncomfortable"
Pros: "Flight Attendants were courteous and friendly."
Cons: "Plane was small, seats not very comfortable, entertainment system was down. After traveling 24 hours it was not pleasant. Additionally, coming from Vancouver on a late arrival, no one helped expedite me to the flight. I had to leave International, clear immigration and Customs, then enter immigration and US Customs. When I told anyone I was possibly missing my next flight it was met with a shrug, as if it was just my problem. Not a good way to treat customers."
Cons: "Going through 6 stages of security!!!! I understand to be safe, but good grief! I bought a bottle of liquor in the duty free at the Budapest airport thinking doing it this way I would not get harassed. Wrong!!! They freaked out and held us up even longer! We almost missed our last flight because of all the security steps we had to go through!!! And so did many other people. It's a ridiculous system, it should all be done at once with only having to stay in the long line ONCE! And to scan our own passports and waiting to see our name on some board to be able to leave that particular room just to be met with even longer lines afterwards is insane. I am not a tech savvy person, as I am sure a lot of others are not either, and I got barely any help to show me how the heck to do all of that! Unacceptable!! And to top everything off, an item was stolen out of my daughter's suitcase somewhere along the way!! Replacing it cost me about $40!!!"
Pros: "Entertainment system. Flight crew."
Cons: "The flight was delayed which is fine. I attempted to go to the desk for a food voucher but they didn't have enough workers and were focused on getting people with connections onto another flight and told me to wait. When we reboarded, we were offered vouchers for the airport we were leaving that would expire the next day, which is essentially useless."
Cons: "Brussels airport staff would not let me to check in, saying that I need a Canadian visa (I had a transfer in Montreal), even though I am Green Card holder and I don't need a visa for a transfer flight. It took me almost 45 minutes to convince them that I don't need a visa a finally was allowed to check in"
Pros: "Missed scheduled flight from Toronto to Calgary. The staff at the desk in Toronto were most helpful and kind. A new boarding pass was printed for the next flight and she assured me that my checked luggage would accompany me from Toronto to Calgary. They also printed a boarding pass for my next flight to Lethbridge. On arrival in Calgary flight personnel ask all patrons to remain seated to allow those of us who had a connecting flight to depart first. I certainly appreciated this kind suggestion and it allowed me more time to reach my next departure gate."
Cons: "Prior to arriving at the desk I was anxious about missing the flight to Calgary and it was a very long trek in the airport and I had to clear customs and security."
Pros: "Food ..the air hostess had a fake smile"
Cons: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"
Cons: "my flight was late leaving midland and therefore I missed my flight from houston to toronto NO one at the Houston United airport counters would help me I stood in line at customer service for an hour and a half just so they could tell me to go see some one at the Air Canada to confirm my rebook and that my flight was delayed an hour anyway and I probably could have made it!!"
Cons: "Flight was delayed"
Pros: "Entertainment options were great"
Cons: "I am not an especially large person and felt squeezed into my middle seat without any room to move without bumping into either of the people beside me, who were also small to normally sized. Very uncomfortable! I will avoid this airline again if possible, it was not a pleasant experience. I also didn't have enough room to put my backpack under the seat in front of me and was further confined."
Cons: "Customers was asked to give up carry on bags because flight was full well my bag never reached my destination"
Pros: "Very accommodating with the seating, flights on time"
Pros: "The crew was nice, accommodate well. Sit lean back okay, good convenience of charging mobile device. Food was okay. Entertainment good choices."
Cons: "Where do I start? Baggage check in is horrible and long. Wait in line for 1 hr with all counter open. Process just too long and too slow. Unclear of instruction for paying extra baggage. Security at gate taking too long to get through. Seat is too small, a larger person took almost 1/3 of my seat for the duration of flight and he wasn't that big. No noise control in aircraft, couldn't sleep at all (9hrs flight), kids and adult taking, playing like there home. The cabin smell very very unpleasant, due to body odor of passengers. Only 4 restroom for whole economy class, but 6 restrooms for 40 passengers of business class Due to the region of the air liner at, majority of passengers were rude, obnoxious, loud, and really really smell."
Pros: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Cons: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Pros: "crew was helpful and nice, especially in the terminal which is hard for mom to get around. If you need a wheelchair remember to ask beforehand. We hadn't so we had to wait sometimes while they located one for us. As we had long layovers (so mom could rest) this wasn't a problem for us, but with shorter turn around times it could be an issue."
Cons: "people were rude. couldn't lean seat back and it was a red eye so I had no sleep for 25 hours. WAY too NOISY for a red-eye flight which also didn't help with rest."
Cons: "There was little seating space. I was unable to fully recline back because the person sitting behind me was too tall. Also had broken/uneven food tray."
Pros: "Once again great airline!!"
Cons: "Food is meh at best but is reasonably price for quality"
Pros: "Great flight"
Pros: "Great Crew. The entertainment package was very nice."
Pros: "Entertainment system might have been nice if the earphone plug worked."
Cons: "The most uncomfortable seat of all time because it was broken but the flight attendant didn't care."
Cons: "Did not appreciate not having a movie screen. Renting an iPad for such an expensive flight is not good business."
Pros: "Nothing. Simply don't buy off of kayak"
Cons: "Liars. Flight lost my baggage. Left gate late as usual. Awful flight with shitty crew"
Pros: "Great cabin crew smooth take off landing and little turbulence . Also having in flight entertainment"
Cons: "Having to make a connection rather have a direct flight from Zurich to Philadelphia"
Pros: "This flight was okay since United Airlines operated it for Air Canada."
Cons: "You had to pay to watch movies."
Pros: "Seat where very roomy. Service was amazing.."
Cons: "There was a mess inside terminal 1 April 25 at 8pm when we arrived perhaps the pilot could have gave us heads up. Very confused as to what was going on."
Pros: "Good landing ahead of scheduled arrival time"
Cons: "Airplane is Too small :)"
Cons: "was not able to board the flight and had to buy an alternate flight on Lufthansa, which was wonderful!"
Pros: "Friendly crew"
Cons: "Assigned a seat that did not recline, no onboard entretainment, tiny snack. The flight was operated by United. The wifi did not work so no movies."
Pros: "Despite the original delay with the flight boarding staff was efficient at getting us on the plane as quickly as possible."
Cons: "The second part, from Toronto to Houston was the pitts. First of all they called me to the gate way before the boarding time and so I was a bit worried but when i got there there was nothing, they just confirmed I arrived from Montreal. This was strange and so I got a bit stressed as to why they had a called me and made me rush in the first place. Anyway, minor compared to the rest of the experience. The flight boarding was late, then an unscheduled stop in memphis for extra gas, then a tech problem that needed maintenance kept on on the ground. We finally made it to our destination 2 hours late. Most fellow passengers missed connecting flights and because we got out of the airport after midnight needed to get a cab to our accommodations. While I appreciate the attention to safety (and the curteous crew who obviously felt bad and were taking a lot of shit) we what was supposed to be a 3 hour flight ended up being 5 and there were no meals for sale,very limited snacks. We got one complimentary ,half can of juice and a bag of tiny bag spicy trail mix (labelled ranch) that i could not eat. After the delays we got an extra glass of complimentary cranberry juice. Which was amazing, but really did not cut it (from 5:15- midnight). By the end I was uncomfortable and starving! This was a radically disappointing experience in compared to the Ari Canada portion of the trip."
Cons: "All flights cancelled and had to take a bus so I ended up paying for a flight I did not take and a buss I did not want with no luggage for 2 days."
Cons: "Late late late"
Pros: "Movie selection"
Cons: "More drink service"
Pros: "The smooth ride. Possibly considerate of weather? Not an aviation specialist here..."
Cons: "Drinks before the plane takes off. Some of us have anxiety of flying!"
Pros: "Nothing. United is the worst airline on the planet."
Pros: "I finally arrived."
Cons: "More communication about delay and lost luggage."
Pros: "The level of service and appearance of employees. The entire staff was very attentive and offered assistance multiple times. The airplane was clean and kept at good temperature which is a plus because other airlines don’t put focus on this."
Cons: "Our seating could have been placed in a better range. We had a party of 4 (2 adults and 2 children) our seating was split sporadically, the 2 adults were split and placed in two different rows next to 2 other single individuals. The 2 children were placed in the back rows. Same rows next time!!!"
Pros: "Wheelchair service."
Cons: "Dinner for long distance flights."
Pros: "We were early. We sat together"
Cons: "Too strict on check in baggage weight"
Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"
Pros: "The seat was comfortable"
Pros: "Excellent stewardess. On time."
Pros: "Wonderful timely departure and landing"
Pros: "Great. I had no issues with boarding."
Cons: "My friend and I were forced to check our carry on bags at the gate and the airline lost my friends bag for four days."
Cons: "So uncomfortable."
Pros: "everythinf was geeat ! on time Departure and early arrival"
Pros: "Was excellent i like thank you"
Cons: "Nothing al contrario all excellent"
Cons: "No movie without paying"
Cons: "It took a very long time and multiple stops to get to my destination which should not have taken so long. Also it was extremely expensive for such a difficult itenerary to go from SJU to PVD."
Cons: "Late departure not good with wheelchair disability services"
Cons: "Lack of space and organization"
Pros: "Food, knowledge of employees, signage great just overall a great experience"
Pros: "Boarding was earlier than schedule."
Pros: "Boarding and checking in was great.."
Cons: "there where some issues with the airplane from the beginning we were inform that the seat belt and cigarette icons lights were no working . but then they have to call technicians to do a recheck on the plane so there more issues no just about the lights we have to stay in the plane until fixed some people lost their connection flights. the terminal where we landed was a long walk to customs then pick up bags and transport to the next terminal no enough time to eat between flights. to stressful ."
Pros: "Got me there"
Cons: "Bad knee hurt by end of flgt"
Pros: "The airplane was nice, has power outlet, entretainment, and comfort."
Cons: "It seems to me the time scheduling , is getting a lot better and all fly's are getting in and out on time !"
Pros: "The attendant, she is the best of all 4 flights I took on my trip.! Never knew her name but the first class lady attendant was way too nice , and so pretty smile , lovely personality.!"
Cons: "All was perfect."
Cons: "Delays hrom Houston toCR"
Pros: "Everything on time, even departed a few minutes early. Loved and appreciAted every second of it."
Pros: "I like the crew and boarding process, it was fast."
Cons: "They just give you a glass of water or juice. That´s all."
Cons: "More customer service I am better service"
Cons: "The TSA at New Orleans airport was rude"
Pros: "No issues ELP to HOU"
Pros: "Personal informed me on all the necessary steps for transfer and security control. Making change planes smooth and easy"
Pros: "great landing, almost did not feel the transition from flying to wheels landing"
Cons: "wifi promises are a lie"
Cons: "The seat cushions were in terrible condition!!!"
Cons: "long delay"
Pros: "crew was nice. i had an empty row so i was comfortable"
Pros: "Food was great."
Cons: "Pay per view.. Not good at all."
Pros: "On time cheap no problems"
Pros: "I Almost lose the connection the line in migrarion Super long"
Pros: "Very professional and curious staff."
Airlines flying from León have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from León
Masks required on board, masks provided on flights from León
Social distancing seating
Middle seats unavailable to book on flights from León
Testing for antibodies, testing for symptoms for flights from León
Waiving of change fees. Search flexible flights from León