Pros: "That the flight was over"
Cons: "Had to pay for flight, tiny sardine seat, water and people on flight were in a huge hurry to exit plane at gate, hardly waiting for row by row polite deplaning. At least I had an assigned seat! Baggage took a long time to arrive. The crowd on flight were very loud - awkward personal conversations. Crew were good."
Pros: "It was cheap"
Cons: "Very small seats. Good for a short flight but not so much LAX to ATL."
Cons: "I didn't like that the seats did not decline at all, it hurt my back. The airline also charged me for my luggage."
Pros: "Everyone was super helpful and nice!"
Pros: "Flight attendants"
Cons: "Food items were expensive, having to swipe my card for a cup of water was quite annoying. Missed my first flight due to baggage being closed out although I tried to check my bags online almost 3 hours before the flight."
Pros: "Really pretty nice flight, great crew, surprised me. Flight was smooth."
Cons: "Had to go back to the gate, no explanation for delay."
Pros: "The flight was always on time or earlier."
Pros: "That the flight was quick and the attendants were cute."
Cons: "The fact that we had to pay for snacks (there's no Apple Pay), tables were so tiny, nothing for tv or nothing to listen too. There was an hr delay but at least I had time to charge my phone before I left."
Pros: "My flight there was delayed 144 which then became 177 mins on my way to Atlanta which lit me there at nearly midnight which totally put me in a really bad space to start my trip. All they had was a $50 voucher for my troubles, then my flight back was also delayed a half an hour.... TERRIBLE"
Cons: "Flight is always late I have traveled with this airline before and it is the same every time late"
Cons: "My bags took over an hour to come up the chute! I'm late to my dinner reservation."
Pros: "Less expensive flight."
Cons: "Uncomfortable seats, armrest, and tray tables way too tiny. They also played an advertisement for their miles program lowed and they are constantly asking if anyone wants to buy their overpriced snacks. Everything is nickel and dimed. Only use Spirit for very short trips."
Pros: "I got a good fare."
Cons: "Seat was way too worn in, barely any padding left. There is only one drink offered during a coast to coast flight."
Cons: "Changed gates and didn't notify me. Missed my flight"
Pros: "Nothing...worst airlines ever"
Pros: "the price"
Cons: "the smell"
Cons: "No entertainment No power cords"
Pros: "I liked that my ticket didn't cost an arm and a leg.... Well at first it didn't until all the nickle and diming they did"
Cons: "Pretty much everything else. Uncomfortable seats a broken bathroom on a full plane late departure it all was bad"
Cons: "Liked everything"
Pros: "Arrived early, flight attendant was very kind as soon as I entered the plane!"
Pros: "Flight to LAX had very comfortable seats. Nice leg room in both."
Pros: "The cheap price. You get what you pay for."
Cons: "The flight was over 4 hours, and there was no complimentary beverage/snack. This is a long flight to have your guests sit still and not have anything to give to them. Did not seem very appreciated to use Spirit Air by staff."
Cons: "the seats don't recline and are very uncomfortable after about two hours. Also, the leg room was too small for even an average height person."
Pros: "Went for the better seating. Glad I did. It was a pleasant surprise"
Pros: "A flight that is delayed 8 hours is a flight that didn't happen. From the don't care attitude of the desk agents, and the ridiculous delay I chose to get a refund and book with a more reliable carrier."
Cons: "The fact that they scheduled a flight, but the excuse for the delay was no crew. Why wasn't a crew scheduled from the beginning?"
Pros: "I like that the airline was efficient and polite. On my way to LA the flight attendant was great very amusing when giving the safety tips, she has some great jokes that made the very dry boring instructions a lot more entertaining!"
Cons: "I didn't not like that Kayak did not explain the luggage policy up front is I would have known about the restrictions I would have bought a more expensive ticket to be able to take a carry on and it would have still been less than the carry on prices on spirit"
Pros: "Smooth Quick Direct"
Cons: "small plastic seats no vegetarian options to purchase food"
Cons: "charges and fees Took my $380 ticket to over $670 post flight. Absolutely rediculous. You need to do something to make customers more aware of that"
Pros: "On time departure Perfect soft landing Arrived 40 mins early"
Cons: "No USB port in seats No entertainment"
Pros: "I liked nothing about the trip"
Cons: "Cancelled flight, no communication"
Pros: "Flight ontime!!! Flight arrived early!!!"
Pros: "Staff was friendly and nice."
Cons: "Every spirit flight is always delayed. They need to get it together."
Cons: "Charge to much money for baggage. Most airlines chare 25.00. I spent twice the money for bags."
Pros: "the flights where on time."
Cons: "The charge for carry on bags. The Staff was indifferent. The seats are fiberglass torture devices. They want you to pay for everything. They tried to sell me a credit card. There was no entertainment. There was not WiFi."
Cons: "I didn't like not knowing before I got to the airport that it cost $55.00 to carry on a backpack. I saw a family of four whose mother was crying because they were not aware either. Their trip all of a sudden would cost them $55.00 x 4 carry on bags to total $210.00 for one way. This grand total of $420.00 wouldn't be such a big deal if they had been aware of it. So maybe make it more clear to your customers what exactly your selling and offering."
Pros: "Made it safe"
Cons: "Mobile site"
Cons: "This airline "nickel-dimes" you for everything...$90 for a single carry-on bag round trip! We will never fly with Spirit again."
Cons: "Everything. Worst flight ever"
Cons: "Spirit kept delaying the flight over a period of 9 hours. Eventually, the flight was canceled with no option to take another flight. We had to grab our bags and rebook a flight downstairs. The customer service was so bad, I was in line for 2 hours and the line did not move. I eventually called and was forced to rebook for another day, which put me in the position of possibly losing a new job. I will never book with Spirit again. Spend the extra 20 bucks for a better airline."
Cons: "Delayed 5 hours, it is very bad air."
Cons: "Paying $200.00 to check my bags. And having to pay for my seats."
Pros: "Ticket's price Without delay friendly crews"
Cons: "Announcement was very fast luggage price was twice amount of other flights"
Cons: "I will never fly Spirit. The flight was delay getting to LA for starters. Then we got to Atlanta, we had to sit on the tarmac for an hour because there was no gate. Then we got to the gate we were still sitting in the Plane for almost another hour to hour and half. We only got excuse that the gate wasn't working, they were going to bring stairs, only to finally move to another gate. I was hoping to get home by 9pm, but I didn't get home almost 12am. The worse airline ever."
Pros: "Excellent service."
Cons: "The seats were terrible. The baggage fee was 34% from ticket price."
Pros: "Flight attendants were rude"
Pros: "Excellent, I havent get any issue at all, flights are.on time, excellent customer service, I'm really happy."
Cons: "Terrible service and rude employees. Flight was canceled and my bag came back soaking wet. Every item inside was soaked. And I didn't even leave the airport.. Also they charge military service members on orders bag fees which I've never seen before"
Cons: "The seats were uncomfortable and would not recline. You have to pay for a carry-on. There's a fee for everything. Printing your boarding pass from them ranges from $2 to $10. A carry-on bag is $45. No drink service during flight. The flight attendants are rude and inconsiderate."