The use of predatory pricing is deceitful Spirit. Although the base cost flights on Spirit are typically lower than the cost of other airlines, you end up paying MUCH MORE in the end because Spirit charges ridiculous fees for amenities that are so incredibly basic. No other airline is petty enough to charge for amenities like, HAVING AN AGENT PRINT YOUR BOARDING PASS, or REQUESTING A STANDARD ECONOMY SEAT (you have to pay to choose your seat, or else they select your seat for you...usually a middle seat), or BRINGING A CARRY ON. And then there's the plane itself - NO PLUGS, THE SEATS DO NOT RECLINE (unless you're sitting in the first or second rows).
I'd chalk it all up to "you get what you pay for" but that absolutely is not true in this case. You get much Much MUCH less than what you pay for, and you end up paying more than you would for an airline that doesn't charge you for the most basic things. I WILL NOT be flying Spirit ever again, and will be sure to let friends and family know that they should avoid it at all costs.
Take-off took over an hour and our flight was delayed. Spirit never posted in BWI that our plane was late. My mom, who was waiting for me in BWI thought I missed the flight because it said that we had landed on-time. When she asked the Spirit Rep. what had happened the Rep. said that the Vegas flight turned around. My mom said it was LA for the second time. The Rep, said "it landed," which it hadn't and dismissed by mom by calling the next person in line. Poor internal communication. Poor customer service.
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