Pros: "On time"
Pros: "I loved my seat and the boarding was smooth."
Cons: "Minimal services. Did not like the $45 bump for the carry on!!! I also don't like their hammer of th $9 club which is much more then the 9$."
Pros: "flight attendant was nice, but..."
Cons: "The flight attendant said that i was sick and they escorted me off the plane after i ran to it from check in counter because they were boarding already. I ate literally in the car before i got to the air port, so check in told me to run to make it. the tsa knew i asked people if i can jump ahead in line and they said yes, they all knew i was in a hurry, the boarding door guy knew that i was out of breath and i told him i was out of shape, so dont mind me. I was one of the last people to sit down. So after 15 minutes of me cooling down, and after the flight attendant gave me water, napkins, and an ice pack, then i felt nauseous and i threw up in the bathroom. I felt much better because it was the food that i just ate right before i did all the running. I told them that this is what happened, and as you can see i am sweaty and was in a hurry to make it here. they said for my safety that i need to get off the plane to be examined. I literary purged the full stomach i had after running from one end of the air port to the other. It has been told to most people that you must let your food digest before doing physical activity. I am out of shape and that run over exerted my body. So they had me removed off the plane, after i desperately attempted to make the flight before they stopped boarding, which i did, and I got taken off. Rude."
Cons: "I didn't like the fact that I had to pay for water...smh. I mean water should be a necessity..."
Pros: "I didn't like anything about this airline"
Cons: "They have terrible customer service"
Cons: "The baggage "stuff" is so confusing. Really, charging for carry ons, come on that is crazy. It is presented in poor fashion."
Pros: "Horrible airlines. Worst experience I have ever had flying. Terrible Costumer Service. Hidden costs everywhere. I will aggressively spread the word for people to not use this airline."
Pros: "The ease of boarding impressed me. With the new regulations of size of carry ons there was less chaos and more space available to store the luggage. And of course, those nice big seats up front."
Cons: "The only problem I encountered was with the on line site."
Cons: "The flight was delayed at LAX and I missed my connecting flight from Boston to Florida. I was not able to make my business meeting. As a business owner, I was very disappointed."
Pros: "That the plane actually landed."
Cons: "2 hours late and 5 different gates. The funny part was kayaks notifications of gate changes were faster than Spirits Crew. When I asked if the new information was correct she gave me attitude. Then 10 minutes later reported the new gate that Kayak had already determined. That was just boarding. Paid for the more comfortable/spacious seating which was nice but useless when coupled with seats that do not recline whatsoever. Painful and slightly torturous. Don't fly them you'll save money by choosing someone else. $ to pick seat $ to bring a carry on...those who didn't know that paid somethingnlike $65 at the gate. The worst. Never again."
Cons: "Spririt airlines is ALWAYS delaying flights... I know this cause I have flown this airlines for about 4 flights now. I just wish it would be on time for a change :("
Pros: "There is nothing to like about this airline. Even the prices are fraudulent."
Cons: "Seats don't recline and are as hard as a bus bench. Delayed multiple times in addition to our first flight of our Mr trip being cancelled at the last minute. They also have a different bag weight policy. Another way to steal from passengers. It's 40 lbs by the way."
Cons: "I requested wheelchair for my 82 and 83 years old parents and I confirmed that with the airline. We got to the airport on time. After checking in their bag, we were told by staff that we have to wait for 15-20 minutes. We waited for 1 hour and no wheelchair. Eventually, supervisor called and someone came and said :"no one told me about wheelchair. Can they walk a little bit. There is wheelchair in the upstairs. " They went upstairs . But there was not any wheelchair. My parents said that they have to walk all the way to the gate. They got sick and had pain after that."
Pros: "I made it from point A to point B."
Cons: "This is the worst airline I've ever flown with. The check in process is completely ridiculous, I checked in online and was told to wait in line regardless when I got to the airport. We waited so long that I almost didn't make the flight although I got to the airport 1 1/2hr ahead of time. The staff was rude and were chatting amongst themselves instead If helping customers or apologizing for the wait. The airplane itself was the most uncomfortable airplane I've ever been on. Spirit is misleading when it comes to the cost of luggage and you end up paying just as much as you would on any other airline once you are done paying all of the hidden fees."
Cons: "Seats, the delays, the lack of care in employees, charging for everything, no free water (this should be illegal) etc"
Cons: "My flight was delayed and I found terrifying reviews about flying on Spirit, so I just bought a ticket from another airline on an earlier flight..."
Pros: "clean modern planes w/ plenty of legroom good snack and alcohol selection"
Cons: "hard to pay for baggage in advance - had to call spirit multiple times to configure online account kiosks in some airports are crowded and it's not easy to print your boarding pass out inconsistent information on fees via phone reps and airport staff airport staff on both flights were rude and unprofessional"
Cons: "I paid for a reserved window seat and I was assigned a middle seat. I need a refund and would like an explanation."
Cons: "P.S. the speaker system for Spirit and all the late night passengers in the LAX waiting room was Horrible and Directions were like Noise, but not able to be understood. As a passenger, I had to stay close to the gate to be SURE I knew when my flight was called, which I did!"
Pros: "They charge for carry-ons. Luggage costs more than other airlines. They charge extra for assigned seating (like of you want to sit together with others), and for water. The lower cost of the flight disappears after the charges. Also, there are terribly long lines, their TSA is slow, their location is far from the terminals so you walk longer. If you booked with them, get there an hour earlier! Finally my plane had 'mechanical failures' so they cancelled the flight 6 hours in advance!! I was stuck for a day. They didn't apologize or try to replace the plane, had no reasonable alternate flights, and they don't send text updates."
Pros: "Good communication from pilot and crew."
Cons: "No food, no entertainment, uncomfortable seats."
Pros: "Redeye flight for my daughter was delayed 3 hrs for no stated reason. Flight ended up departing at 3am resulting in a missed day of school the next day."
Pros: "Military friendly"
Cons: "No plugs for charger"
Pros: "Not a thing"
Cons: "I was not permitted to stand in the galley despite a medical condition that makes it painful to sit for long periods. The flight attendants had no reason for denying this other then it disturbed Their reading. There was absolutely no service on the five hour flight. Not even the offer of a drink of water. There was no entertainment of any kind"
Pros: "the spirit airlines was such and treated the customer like sh####t, also when chek in luggage, they cost more than what they said on online, and cary on they cost $45 , I recommend every body do not fly the spirit arilines"
Pros: "We arrived alive. That's about it. The flight attendants seemed friendly enough."
Cons: "Seat didn't recline, no entertainment, not even free water. Will definitely be checking the "cost" associated with other airlines vs. the limitations of Spirit."
Cons: "The flight departed late was the first indication of the night to come. Next, after boarding and taking my seat (comfortable seat) in the last row. My whole row was told, by a flight attendant, that we would have to move due to a "security" concern. All three of us were placed in aisle row seats closer to the front of the plane. My seat happen to be on the exit row next to two over weight passengers. I am 6'3" and 240 lbs. myself. I am not huge but I require the entire space of my seat to be comfortable. The man sitting next to my seat was easily close to 400 lbs. and wide, so naturally he spilled over into my seat. The flight attendant returned shortly and asked the couple in my row, "would you like to move to the back of the plane where you would have your own row and possibly be more comfortable. The couple refused to move and I don't blame them. The HAD their own row to start with before this flight attendant arbitrarily move me. I could not believe it!!! I later walked to the back of the plane and saw the same mentioned flight attendant, sitting comfortably in my old seat with nobody sitting in the middle seat. This was a red-eye flight and due to my newly given seat I NFC oils not sit comfortably, I could not rest, I have been having back problems, and I am seriously considering filing a compliant if not more. No thanks to any more Spirit flights after this trip."
Cons: "Being charged for water"
Pros: "Delayed - No reason given"
Cons: "It is my first time to pay for food in the aircraft... even I couldn't get water for free... plus as compared other airlines I didn't like the payment for the baggage. How could some one travels with out a checking bag. At least 1 checking bag should have been for free.."
Pros: "The flight was direct and easy. Also, I brought on a mother of a backpack For my free personal item (size of a huge duffel bag.. Definitely could not fit under the seat) and they didn't say anything, so it's like you can bring a free carry on as long as it's on your back. For a red eye, it was a good choice."
Cons: "We left about 45 minutes late and got in about an hour late. Usually flights make up time when running behind.. Not Spirit. Seating and comfort was only a little bit less than a normal flight, no snacks or food, but I was able to sleep the whole way. You get what you pay for.. Also, $40 for 40 pound checked bag."
Pros: "Smooth commute, great pilot and crew members."
Cons: "I NEVER EVER FLY WITH THEM , AND I WILL TELL EVERY ONE NOT TO FLY."
Pros: "I liked the choice of Big Seats. That was probably my best purchase for the flight. The crew was friendly and helpful."
Cons: "I didn't like the flight being late. I know these things happen, and part of the problem was the fault of the ground control people at LAX. For our flight to late because another airplane was blocking the jetway is poor management. Also, I know it costs a penny or so to transport soda on the airplane, but since very few people made purchases on the flight, it made no difference. So I think you could cut back a little on the idea of making the traveler pay for every little thing. The sodas are going to be there either way."
Cons: "Spirit airline is ripe with hidden fees and scams..! I will never fly with spirit ever and will advise as many prople as possible to avoid their bate and switch tactics."
Pros: "That we made it to Baltimore safely and early, about 30 mins before schedule."
Cons: "Original flight being cancelled due to lack of staff to service flight 2 days in a row. Who does central scheduling?? Why are flights cancelled due to workers not bring available?"
Pros: "The staff at the gate provided no explanation and/or any suggestion as far as what to do since it was the airline fault for cancellation We had no where to stay and they offered no staying options and told us that we have to get the next day flight and the rest is our problem!!"
Cons: "The whole experience! No service during flight! Un- reliable airline! the website does not allow you to check-in unless create an account with them including your home address, phone number,....! The seats where awful and tight! I have travelled by almost all the airlines in US or overseas and never experienced anything like this!"
Pros: "The fare was the lowest flight I've ever purchased, especially for a cross-country trip. Of course, any bag other than a purse will run you an extra $50+ and if you want a preferred seat, that's also $15 or more."
Cons: "The seats did not recline, which was a deal-breaker on a redeye flight. I had not read this anywhere, so want to warn others. There is no refreshment service - not even water - and the air quality was terrible (stuffy, hot, etc.). Would not do it again, even for the great price."
Pros: "The staff was really courteous and nice."
Cons: "On my way back the flight was cancelled. The whole process of getting another flight was not smooth. I had to carry a bunch of bags all the way to nearly the other end of LAX (huge airport) by myself, then I had to rush to catch my flight because the ticket was not received by American Airlines until less than an hour before the flight (I arrived over two hours early). Also why did I not receive advanced notification the flight was cancelled?"
Pros: "Value,low cost appeal"
Cons: "Outbound flight was almost two hours late. Outdated airplane."
Pros: "Price, Non Stop service."
Cons: "Charging of Carry On or Check In bag is confusing. I was charged twice...now I have to go to my bank to fight dispute this charge."
Pros: "One stewardess was kind."
Cons: "That you charge DOUBLE for luggage. 50 a piece? Unheard of!!! I packed a carry on to save what i thought would be a 25 dollar fee, and to my suprise, you charged me for a carry on approved bag...55$. I completely despise getting ripped off. Flights over 4 hours have meals. Or a movie..Your airline doesnt even have meals or tvs... what are u doing with the 55$ you steal from everyone? Your definately not onvesting it into your airline. We will never fly with you again. You beat EVERY airline at being the worst."
Pros: "Any savings was eaten up with extra costs even though I only paid for one checked bag at the early reduced rate. The seat killed my back making me decide never again to fly Spirit airlines."
Pros: "The flight cost significantly less than others. It also got my girlfriend and I where we needed to go safely and on time. The crew was friendly and helpful."
Cons: "The flight did not offer any sort of food, drink, or recreation. This did not bother me since the flight was a red-eye and I just wanted to sleep. However, in general, I do think the flight should at least offer non-alcoholic drinks."
Cons: "The stuff is really rude and dont help presenters.she refused to let me in saying we closed the flight door I rescheduled and here I'm 7 hrs transit in Vegas air port like a dog. Guys never use spirit it's really bad , seats is too small as well. Nothing good to remember"
Pros: "The only thing I liked was the price. Which, in fact, was a rip off once you add in all the extra fees (check in, baggage, seat option)."
Cons: "The customer service was horrible. The attendants need more training on how to treat and talk to customers. My luggage was lost on the way to Los Angeles so they need to take better care of that. Also, simple things like offering beverages, at least water, should be offered."