pleasant crew who were kind and attentive. the bathrooms were clean.
horrible food. they didn't even give dietary preferences. the seats were narrow with no leg space. unable to change seat selection. the aisles were too small that it was almost difficult to walk down.
Smart screen is good
The seats are good
Checking in is not bad at all
I was able to take to suitcase coming back to London
Every time I fly with them I'm on time
Very little food for a long flight like London to lax
Buying for is expensive, best to take food on the plane
More up to date movies
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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