MSN - ABE
Find cheap flights from Madison to Allentown from $208
Round-trip
1 adult
Economy
Fri 4/21
Fri 4/28
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Good to know
Low season | March |
|---|---|
High season | December |
Cheapest flight | $208 |
Average price round-trip | $520 |
Good deal round-trip | $378 |
Good deal one-way | $202 |
Best time to beat the crowds with an average 38% drop in price.
Most popular time to fly with an average 33% increase in price.
Flight from Madison to Allentown
(avg. price over the last 2 weeks)
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When to book flights from Madison to Allentown-Bethlehem
Estimated round-trip price
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Top tips for finding a cheap flight from MSN to Allentown
- Looking for a cheap flight? 25% of our users found flights on this route for $202 or less one-way and $378 or less round-trip.
- High season is considered to be November, December and January. The cheapest month to fly is March.
- Morning departure is around 5% more expensive than an evening flight, on average*.
FAQs for booking flights from Madison to Allentown
Top 4 airlines serving Madison Truax Field to Allentown
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "flight time is so confusing"
Cons: "No delays and more room"
Pros: "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."
Cons: "No option to watch movies"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "The crew was polite and welcoming."
Pros: "The crew was some of the best I’ve ever had."
Cons: "Nothing"
Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."
Cons: "Nothing my timing was a bit off it all worked out well"
Pros: "For me the boarding was of fast"
Cons: "The food"
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Pros: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Cons: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."
Pros: "Flight was very late- about 45 minutes because of some problem with the "paperwork" they said. It was a beautiful day and the crew was ready to go, but we all sat for a long time before being allowed to leave Madison. It's especially bad when we've all made ourselves arrive at 5am for a 6am flight"
Cons: "on time departure"
Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Pros: "The flight itself was fine, boarded on time and arrived on time."
Cons: "A pet peeve of mine is having to check my carry on. They said the overhead bins were all completely full, so I checked my bag at the gate. Come to find out, there were a few spaces left and it wasn't necessary. Really annoying."
Pros: "Everything went as planned!"
Pros: "Waiting in the departure lounce was ok"
Cons: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
Cons: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."
Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "Fantastic Pilots and a great flight attendant."
Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."
Pros: "comfortable seats"
Cons: "delay delay delay"
Cons: "Seats are so tight so uncomfortable"
Cons: "There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked."
Cons: "Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule."
Cons: "We purchased food. Bread was stale, and fell apart in your hands."
Cons: "3.5 hours late."
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."
Cons: "Crowded"
Pros: "Flight was comfortable. Short, sweet, and landed before I knew it. Boarding was a smooth process."
Cons: "The flight crew and service on the plane was fine. My biggest complaint was at the baggage drop off at the airport, where there was quite a long line without any crew members assisting us. A five to ten minute wait is fine, but a fifteen minute wait, with only three crew members compared to the other airlines? By the time I dropped off my baggage, the other airlines were finished with their customers, and there was still quite a line behind me."
Pros: "The crew was very friendly and had great humor."
Cons: "Plane kinda of old. Just cookies and coffee"
Cons: "Wifi didn't work (network wouldn't show up)."
Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"
Pros: "I always feel that the flight attendants on Delta truly care about your flight experience. The smile, the attentiveness, the thoroughness and giving you the attention you desire."
Cons: "Ran out of bananas before they got to me, no big deal and it looks like Delta is getting healthier options every year."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Pros: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."
Pros: "Crew was wonderful"
Cons: "Nothing- good flight, I couldn't sleep but that wasn't your fault"
Pros: "entertainment system included lots of good choices and free. Crew attentive and friendly. Fairly comfortable seating. Boarding was quick (with Delta Amex card). Several snack choices instead of just the old standby of pretzels."
Cons: "Captain not at door to greet passengers as they left - usually a given."
Pros: "Comfortable as plane was half empty."
Cons: "No entertainment available at all."
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Pros: "Nice flight attendant."
Cons: "Both legs of the flight were delayed, requiring long stays on the tarmac."
Boarding was relatively fast and easy and the crew was attentive throughout.
Communication and updates and leaving on time.
Cons: "Offer a beverage"
Cons: "Entertainment and food/drinks"
Pros: "All 4 legs of our flight were right on time, and the planes appeared to be clean."
Cons: "Paying first class fare buys a couple of additional inches of space, but nothing more. There's nothing really first class about it."
Cons: "I almost lost my coincidence with my other flight"
Pros: "The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless."
Cons: "The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing."
Pros: "The plane was clean"
Cons: "More spacing with the whole Covid-19 thing going on"
Cons: "I’m tall. And there is no room to put my legs or my arms."
Cons: "Faster baggage pickup at DFW"
Pros: "Seats were ok"
Cons: "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"
Cons: "Flight attendant was exceptional."
Pros: "The crew on the plane were great but even better was the women at the counter in terminal. She was amazing at getting everyone rerouted to their destinations"
Cons: "The WiFi was broken. the plane needed to be inspected and it took 2 attempts to get paperwork right and there was no inspector on the ground. 3 hours later after sitting on the plane for an hour with no food or drinks. If people have waited that long for one of your flights, give them a little food"
Pros: "Average crew. The seat became comfortable after complaining that the one I requested was not noted on passenger request or should I say begging for the request."
Cons: "Listen to the passenger."
Pros: "The flight attendant gave me a whole can of Diet Coke (I didn’t ask for it)"
Cons: "Seat number is crazy. ACDF. How about ABCD..."
Pros: "Woman at ticket counter was great. Was traveling with 2 kids and she moved our seats closer to the front"
Cons: "Seats are small but I understand why just dont like it."
Pros: "Nothing"
Cons: "My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare."
Pros: "Good flight good crew"
Cons: "Hated the connection from terminal 5 to terminal 3 we should not have to go through the departure lounge this added 10 mins or more into a very tight connection."
Pros: "Nice quick, timely flight."
Cons: "BARELY made the flight..delays leading to it. Ridiculous waiting on the Tarmac."
Pros: "Flying internationally is civilized even in coach. There is more legroom, the food and drink carts come by several times, and there are blankets and pillows for everyone. I think all cross country non stop domestic US flights should have the same coach amenities as trans Atlantic flights."
Cons: "The seats aren’t the comfiest on the 757. They are kind of stiff. But there is more legroom on international flights."
Pros: "We landed safely; Beautiful infotainment screen that did NOT work"
Cons: "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
Cons: "7pm flight, received flight delayed notification at 11am that day. How do you anticipate a delay 8 hours prior to a flight. Delay allowed me about 10 minutes to sprint through the lovely Charlotte airport. To finish off my trip, American Airlines manages to misplace my carry on that was required to be tagged and stowed. I handed it to the individual right outside the plane to be stowed. How does the bag not get in the same plane?!?"
Pros: "The flight attendance kindly asked the passengers to allow for the people on the back with very thigh connections, due to stupids delays, to deplane first, but of course almost no one listened and as soon the plane reach the gate everyone stranded up clogging the hallway. There should be more education to the passenger in general. If you don't have a connection, just stay put for an extra 5 minutes, is nothing crazy to do."
Cons: "Waiting area completely packed, now sits available at all. Delays, a delay for weather or mechanical issues is understandable, but just because too many human factors, is unfortunately."
Cons: "Flight to and from AL on American Airlines were both canceled - I was switched to Delta on the ‘to’ trip and was in AL another night on ‘home’ trip"
Pros: "Friendly staff great pilots we got up and down safely...."
Cons: "No time to grab lunch all I had was pretzels do you"
Cons: "Surprised to see they charge $50 carry on fees at the gate."
Pros: "AA had fantastic service, no complaints"
Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."
Pros: "Plenty of overhead storage. Loved USB and AC outlets. Comfortable and expeditious trip."
Cons: "Inboard video sound system stunk. Movie audio was inaudible, particularly dialog, and to make matters worse, choosing subtitles obliterated the rest of the audio. Love Cayman but departure gates are crowded and chaotic."
Pros: "Free movies, and crew were helpful once we were in the air"
Cons: "Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off."
Pros: "I miss the first leg of my flight and they cancelled my whole ticket and didn’t rebook me. This was an intentional flight. I paid $1500 for the ticket and even when another airline was going to fly me to catch the second leg they denied me. This was my worst experience, I have missed flights before and I get rebooked pay some fee but I still get to my destination. I missed an opportunity to pay last respect to my dad. I’m so very disappointed"
Cons: "The customer service is just horrible. They simply don’t care about you just what you paid."
Cons: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"
Pros: "Friendly crew. efficient."
Pros: "On time dep/ arrival"
Cons: "Incompetente of Ground agent. Uninterested flight attendants in business class. Luckily it was a n In revenue ticket. Would never pay for that level of service."
Pros: "Nothing to expect from Domestic fight."
Pros: "My wife and liked the food selection during both flights. We also liked how one of five flight attendants actually seemed to enjoy their job. And also how that one flight attendant made sure we were taken care of."
Cons: "Initially upon arriving in phili, my wife and I boarded the plane and I walked on the plane first than immediately my wife was asked by a flight attendant if she was supposed to be on the flight without any explanation at all, it was weird and disheartening. Also other than one flight attendant actually seemed to enjoy what they were doing, and I am a big customer service man, and some of the attendants didn't seem to care AT ALL at many points, very disappointed. Also he plane that we took out of the United States to go to Ireland was very small, and the plane to return us to the states was very small as well. The flight from our connection in phili to go to Charlotte was the biggest plane we had, just for a two hour ride.. really disaipointsd with American Airlines."
Cons: "Boarding was slow. Flight to Chicago which was at the same gate took way too long to board. Could not figure out the problem. Took WAY too long to get wheelchairs to unload passengers off the plane that was to take us to Dallas. Sat on the tarmac for additional 20 min. Delay cost me an additional 2 1/2 hours later in Dallas and FIVE hours in London airport!!"
Pros: "Staff was pleasant and efficient. Schedules met my needs."
Cons: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"
Pros: "The plane boarded quickly and on time, the flight went smoothly."
Cons: "The plane seating layout was crammed. I had to sit uncomfortably the entire flight to avoid cuddling with the passenger next to me. Total sardine can."
Pros: "Upon leaving Raleigh, N.C. Our plane was carrying a fallen soldier and a marine who accompanied him . They announced this and gave the other passengers the opportunity to walk to an area to watch the very solemn ceremony. It was all done with respect and handled timely. The flight still left as scheduled and arrived on time. Not that this was the most important part. Even if it had caused me to miss my connecting flight, the ceremony for the fallen hero was more important."
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "Nice airplane, it appeared pretty new. Everything was clean."
Cons: "My screen was out so I didn't get to use the new technology. I could see other people using it for maps and stuff. It looks neat."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "You provide me with the best ticket prices and to me that was the the most important part of of the trip thx"
Cons: "The airlines charging for your luggage"
Pros: "The crew was friendly and helpful"
Cons: "Paying extra for seating and not sitting next to my wife"
Pros: "Air Berlin has very nice jets"
Cons: "The connection time was much to short, 40 minutes connection. I was in the back end of a 777 with a lap child. My stroller that was gate checked came back with a missing wheel on just"
Pros: "Nothing"
Cons: "Horrible, inflight experience, customer service"
Pros: "Thank you for the new, comfortable plane"
Cons: "No IFE on 6 hour flight."
Pros: "screen in the seat to watch movie"
Pros: "Layover was short"
Cons: "I was charged for my carry on that they then forced me to check. Then one of the stewards on the second leg was an outright nasty woman regarding masks. I had my mask over nose and mouth. But apparently not enough and then she was loudly talking to the other flight attendants about it. One told me “I was perfectly fine.”"
Pros: "The crew was helpful accommodating, the flight was smooth and it was just a very pleasant experience overall"
Cons: "Seats are REALLY small"
Pros: "Boarded on time in challenging weather in Chicago. Got to Orlando on a day we could well have had problems getting a plane with the weather."
Cons: "The seat was the usual uncomfortable coach seat."
Pros: "fast flight"
Cons: "no crew to unload plane, ended up sitting on runway for 1 hour + at RDU, at 1:00 AM"
Cons: "Perfect"
Cons: "Just a couple passengers slow to get suitcases in overhead slowed people down. Nothing United needed to fix. You all were great. Loved the flight attendants’s humor too."
Cons: "Not on time, flight got cancelled and they just rebooked to the next day with no support for overnight stay, rental, etc."
Cons: "Screen small and blurry"
Cons: "Delays and poor communication. Ended up on other airline and 14 hrs to get from Madison, WI to Baltimore, MD"
Cons: "Delayed 2 hours."
Pros: "Flight attendants were very nice."
Cons: "Every time I paused my movie, it was difficult to resume it. I couldn't watch the last half at all."
Pros: "Pilot was very communicative and reponsive to our needs.,"
Cons: "Flight attendant was very irritable and rude. Screaming baby on most of the flight. There was no attempt to help by flight attendants. Plane warm."
Pros: "The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Cons: "Delayed for over an hour but not notified of the length of the delay in a fashion which would allow me to drive the 2 hours to Chicago in order to make my connection. Repeatedly told the connecting flight was the last one out of the entire airport to my final destination. Heard other travelers discussing that they had been rebooked onto an alternate airline and then found a later flight on Kayak, walked up to podium and asked to be rebooked on that specific flight, which they grudgingly did. Of note, I was repeatedly reassured that they were "sure" I would make my connection without a problem and to stop worrying so much. My flight left out of Madison 2 minutes after my connection departed Chicago. I usually fly a different airline, whose flights out of Madison were all on time that day, and will do so in the future despite more expensive ticket. The actual crew on the flight was lovely and apologetic, did everything they could to help us despite the delays. At least that's something."
Cons: "They don't know their guidelines or policies"
Pros: "Excellent meal in and very crew."
Pros: "Cheap tix"
Cons: "UA check-in staff in NRT was very rude. We had reserved seats when we booked the tickets over Kayak by paying about $15. UA staff said they didn't know that, its not in their system. They implied we were cheating because UA always charges about $200+ for reserving seat. They even didn't want to listen and look at the receipt we had. What he said in terrible English was "That is not my business""I'm busy" So my daughter and I had to seat separately in order to seat next to aisle. UA will be my last choice to fly."
Pros: "There is nothing positive to say."
Cons: "Plane was delayed by 8 hours. We boarded and unboarded the plane 3 times. Why didn't they just cancel the flight? I missed my connecting flight. No food or beverage service. Didn't even let us use the airplane bathroom after a long delay. I paid to check my luggage and they LOST it and sent it to the wrong airport."
Pros: "Everything was fine."
Cons: "Everything was fine."
Pros: "Half-hour flight, early to destination, which gave us plenty of time for our connecting flight."
Cons: "Why pay extra for baggage? This should be included in the ticket price -- which incidentally was not cheap!"
Pros: "Short flight"
Cons: "I haven't made it there yet. Flight leaves 4PM Friday. Mechanical problems in Chicago so was put up in Hyatt and I am at the airport now waiting to fly out at 4PM today."
Cons: "You cannot check in online so you have to wait in line for an agent to check you in. The fare only allows you a middle seat. There is really not much good about this low fare. I'd rather take a low cost airline then get treated like you get treated on the basic economy fare."
Pros: "Gate agent handled impossible situation well"
Cons: "flight was canceled due to mechanical problems on two of the airplanes"
Pros: "overhead space for luggage and TV monitors for entertainment"
Pros: "Boarding was uneventful, but I wish I could have gotten a gate check....I;m 76 and getting my bag above the seat is difficult. But the gate attendant said there was no gate check on that flight."
Cons: "I had a center seat and that is very uncomfortable for me."
Pros: "The flight attendants were great."
Cons: "My flight was late and I missed my connecting flight. The next flight I got put on was delayed several times. I'm in the military and I was late checking into my command."
Cons: "Very small plane with very small seats"
Pros: "The flight attendant was fantastic, she was up beat and very nice. It was a nice quick flight."
Pros: "I took 4 different flights and all the crews seemed to all be moody."
Pros: "Getting a seat in economy plus! (But I think that happened because I had trouble using the online seat booking process and couldn't get a seat assignment till I got to the gate for my Albany flight, probably the only seat available) also liked arriving early in Albany."
Cons: "Arriving at the end of terminal C and having to trek to the end of terminal B for my connecting flight. Supposedly a one hour window, but by the time I got off, and made that enormous trek, no time to get a meal. Going to Madison flights left from almost adjoining gates. Lovely!"
Cons: "Three rolling delays in departure, and we landed the ground crew couldn't find stairs for us to deplane. Waited 30-minutes til we finally used the plane's stairs. Sigh- just makes one wonder about their commitment to getting flight ops right..."
Pros: "They kept us well hydrated"
Cons: "How far I had to get to me next flight in Chicago"
Cons: "No tv?"
Pros: "On time..nice staff"
Pros: "Tsa stopped all in my party for private screening to run us very late.."
Cons: "Everything"
Pros: "The flight attendants were all super kind."
Cons: "The baggage claim at San Luis obispo was not acceptable"
Pros: "Left on time and arrived on time. Flight attendant has a rock star!! Did her job above and beyond what I have seen in the past."
Cons: "Nothing."
Pros: "The flight attendant was great! Pleasant, polite and professional!"
Cons: "The flight from ORD to ABE was on a plane with expired maintenance logs or inspections? We were delayed 2 hours in arriving for what seemed like a pilots lax in paperwork. But what does a customer expect from an airline who knows they that customer by the balls?"
Pros: "Convinunce"
Cons: "United airlines crew said that the plane had on board computer problems and then the crew said they couldn't fly because they were timed out on hours and we sat for 3 hrs in the plane only to here that they cancelled the flight and I had to scramble to find another flight to get to my destination"
Pros: "Everyone was pleasant and ask are you comfortable."
Cons: "The flight was great"
Pros: "I liked the crew members"
Cons: "Weeichair service was late"
Pros: "My stuartist was wonderful."
Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off."
Cons: "For reasons known only to them, United managed to separate the reservations of my wife and mine. Having paid for the trip with the Mileage Plus Explorer card, the first checked bag is free for each traveler. At the kiosk check-in at Logan, the machine wanted to bill us $25 to check my wife's bag. It took another 20 minutes to get this rectified."
Cons: "Unable to depart due to pilot wanting windows washed. Created significant delay. Had to rebook flight for next day. Additional cost as a result. I will seek a refund which was due to the delay."
Pros: "The price, fact it was a direct flight"
Cons: "Both flights had mechanical problems, causing delays, the wait for luggage back in New York, over25 minutes"
Pros: "The crew was pleasant. The flight was smooth."
Cons: "Seats are too close and terribly uncomfortable. No onboard WiFi or movies. Plane made a horrible sound upon landing. This was my second flight with spirit this month. Both were terribly uncomfortable and I’m only 5’2. I. probably will not fly Spirit again."
Pros: "The crew was average and the seat was super uncomfortable."
Cons: "Give food to the passengers and not sell it."
Cons: "Nothing. Awesome Customer Service"
Pros: "The setas are nothing comfortable"
Pros: "Still no entertainment options or internet on spirit. Ok if price and schedule performance holds strong. Considering no recline seats, seat is surprisingly comfortable for short trips."
Cons: "Baggage claim still slow considering you have to pay for."
Pros: "Muy tranquilo y placentero."
Cons: "El peso de maleta es sólo 40 lbs."
Pros: "The flight was smooth and the people on the plane were kind."
Cons: "The disorganization with the Check-in area for Spirit made people concerned with almost missing their flight."
Pros: "Flight was on time"
Cons: "Change in weight limit of checked luggage. Not notified until at airport. Online weight limit states 50 lbs. airports enforcing 40 lbs"
Pros: "Nothing"
Cons: "90 min takeoff delay 30 Minute Deboarding delay Charged for water? Charged for bags even carry ons"
Pros: "Staff was friendly and timely"
Cons: "Seats have very little cushion"
Pros: "Seats were comfortable, crew professional and very friendly, captain very personable. On time departure with arrival 15 minutes early! I am continually impressed with Spirit Airlines."
Pros: "Crew was nice"
Cons: "My round trip ticket was $159 total. My LUGGAGE FEES were $170 for 2 bags! I will NEVER use Spirit again!"
Pros: "The crew was fun. I didn’t want to buy a $2.00 bottle of water on my card. Seats are to crapped."
Cons: "Crew"
Cons: "3 hour delay. Charge for soda and water, really?"
Pros: "On time! Courteous crew!"
Pros: "Delay wasn't as bad as first thought. Staff seemed happy and friendly."
Cons: "The plane smelled like the toilet backed up.constant DELAYS: first 29 minutes, then 80, then 30, finally only 25, but the updated delays was annoying. No leg room."
Cons: "Flight delay, gate changes"
Pros: "Easy to use thanks"
Pros: "Nice friendly staff"
Cons: "My international flight was delayed by an hour and I very nearly missed my connecting flight"
Pros: "Flight left on time"
Cons: "staff was not professional nor helpful. baggage fee is outrageous for carry on."
Pros: "Flight crew was entertaining"
Cons: "Three hour delay with minimal explanation."
Pros: "I think spirit gets a bad rap sometimes but for the low price it's a great value. The attendants are super friendly and attentive."
Cons: "We were delayed about 1 hour but the service made up for it."
Pros: "Nothing poor customer service"
Pros: "Nothing"
Cons: "This was my first trip with this airline and I will never fly with this airline again. I blame Kayak for not pre warned me for deceptive practices of this airline. First, they bring their prices down to get you to fly with them . Then they charge you $50 for any luggage is checked. The limit for luggage weight is 40Lb versus 50 Lb in other airlines. As the result I was charged extra $ for 10 Lb over the limits. I had a small carry on and I was charged for $57 for that as well. At the end for one hour flight fro Las Vegas to LaX, I was charged all these extras which cost me significant $ above the purchase price of one way ticket from your web side. I did not know any of these until I had to deal with the agent. By the way, I could not use their self check in machine, and they charge me $10 more. And they did not have adequate staff at the gate and three sets of passenger had to cut in front of me.!! Total Disaster"
Pros: "CAK airport. Easy security and boarding"
Cons: "The seats didn't recline. The seat backs had no padding. My flight got cancelled so I had to reschedule and leave a day earlier. I hit a credit voucher but have to fly in the next 2 months."
Cons: "We purchage 5 international tickets.From the day oh flight(2/15/17) my minor son was hospitalized 8/9 days. we request very much to change 2 tickets flight date.But they hang us 4/5 hours and later refused....!"
Pros: "On time. Quick baggage delivery."
Cons: "Uncomfortable seats. Lack of substantial tray table....could not work. Seat area was filthy"
Pros: "Crew was efficient and welcoming."
Cons: "Having to pay for my carry on and seat last minute was frustrating. I will most likely not fly Spirit again for that reason. It really didn't cave me anymore than other airlines in the end."
Pros: "The initial price was great!"
Cons: "We weren't told about pre buying our checked bags for 30.00 each so we paid 50.00 each then at the gate certain normal carry ons were another 65.00 each. Too many hidden fees. We thought they were supposed to be included or reveled at booking. Will never fly this airline again."
Cons: "The plane is delayed over three hours. Ridiculous."
Pros: "The crew on the plane and the crew at the gate at FLL were courteous and helpful."
Cons: "The gate crew at BWI as we prepared to board for FLL was just downright awful. They treated customers more like juvenile deliquents on the way to a prison than valued customers. I have never been treated in such a manner while flying. The person at the gate basically berated all of us, very sternly telling people to consolidate their personal items. Then she said, "if you have a carry on with wheels and you're not in Zone 1, you need to come up here and pay $65. If you don't, we'll charge you $100 on the flight." As a first time traveler with Spirit Airlines, I couldn't believe they charged that amount for a carry on. At first, I thought it was a joke, but when I went to the counter, sure enough, they charged me $65. I asked why anyone would ever travel with Spirit Air given all these hidden fees for regular travel practices (like bringing a carry on), she shrugged and rudely mumbled, "I don't know." Then she told families with small children to 'feel free boarding in Zone 2'. I was traveling alone, but I felt that was a ridiculous policy. However, I noticed on the return leg from FLL to BWI, they allowed families with small children to board first. Then when I got onto the plane from BWI to FLL, I had a window seat with no window. I've never even seen that before. I felt a bit chlaustrophobic, and I never feel that way. The only reason I didn't give the 'crew' a score of poor, is because the crew on the plane to FLL and the full spectrum of crew on the return trip, from the crew working the gate at FFL to the crew on the plane back to BWI was excellent. But what I experienced as a customer with the crew in BWI, from check in to the gate was outrageous. The check-in for Spirit Airlines is one of the most chaotic I've ever experienced. There was no signage for what to do, and there was a guy at BWI yelling at people to stand in particular lines, causing people with luggage to basically stampede over one another. What in the hell is Spirit Airline's customer experience strategy? How do they want customers to feel about the airline and themselves as they travel with the airline? Because I actually felt worse about myself during the entire experience. Even though the crew on both planes were great and the gate crew at FLL was great, I will never fly Spirit Airlines again. The 'less money. more go' slogan is a sham, considering I ended up paying way more than I would have with another airline while doing the same thing (bringing on a carry-on). Where's my incentive to fly with them after being treated so poorly at check in and at the gate and then paying more than I would have with American or Delta or United or Southwest or JetBlue? As a director of customer experience at my company, this was a wonderful example of what we do not want to be. In that, I can thank Spirit Airlines."
Cons: "From Detroit to Vegas was 4hr 45 minutes. The same flight with Delta was 3 hours. The baggage fees are high and you have to buy a $9 club to get the cheaper bag rates. I would not fly Spirit again it is not cheaper in the long run."
Pros: "Not much"
Cons: "Long lines when checking in, different prices for bags depending on when you pay, charge for carry-on, no complimentary drinks or snacks, so little leg room I was uncomfortable, no entertainment. Because of the differing bag prices, my flight was much more expensive than I had anticipated."
Pros: "They provide cheap flights but at a cost if you have multiple checking or carry on items. I suggest when flying with Spirit to travel light to really reduce any additional cost you may incur. Other than that it was a good flight and it got me from point A to point B on time."
Cons: "Space between seats is limited and don't expect any on flight snacks or beverages free of charge."
Pros: "The plane was new and clean."
Cons: "Checked bag fee was expensive, boarding process was confused and disorganized, flight was delayed, flight crew talked excessively and spammed us with advertisements about spirit during the flight. It was a late night flight and they wouldn't let us sleep. They also talked to us like we were kindergarteners, very annoying. Baggage claim was under construction and slow."
Cons: "Not able to get pre-brding online and for the ticket clerks it was befuddling, and they had to get mgr over-rides."
Pros: "Not much, first impression is the POOR, subpar customer service wen getting your boarding pass it sours the rest of the experience."
Cons: "1. Baggage fee 2. Subpar customer service 3. ground team seem very inept"
Pros: "Noting"
Cons: "Everything"
Cons: "I booked my return flight the same day i booked my departure. I didn't recieve an email with my itinerary nor was i charged for the flight so i called the airline. After 30 minutes of my time wasted i was still on call waiting. The day before my return flight i panicked and bought a whole new ticket and then like 8 hours before muy flight i get an email asking if I'm ready for muy upcoming flight. I am completely disappointed with both kayak and spirit airlines. I WILL NEVER AGAIN BE BOOKING SPIRIT AIRLINES AGAIN!!"
Cons: "Terrible check in service. All the kiosks were offline when we arrived. The check in counters could not process fast enough and we missed our flight due to their incompetence. No apologies, no compensation. I will never fly Spirit again."
Pros: "After my concerns regarding luggage were addressed I was more at ease."
Cons: "My biggest problem is that your site is not mobile Friendly. I don’t have a laptop or computer and this made for a lot of undo stress whileaking reservations and checking in"
Cons: "My flight was canceled and they didn't have another flight going out until four days after. I'm never booking with Spirit ever again."
Pros: "That it didn't cost as much at the other flights did."
Cons: "The very close seats in the bask, I upgrades for the ride back. Much better but it needs the head rest like the seats in the back for those long trips. Over all, great flight, those are just minor things."
Pros: "I checked in at the kiosk and it was quick . And proceeded to the security long line and that one was quick aswell .overall very smooth"
Cons: "Did not expect to pay for luggage."
Pros: "It was better"
Cons: "Seats not comfortable"
Pros: "fly was delayed, they charge for snacks or water was supossed to be for free for passengers, at least water."
Cons: "Do not take Electronic Boarding pass. Excessive bag fees, non reclining seats."
Pros: "I flew Round-Trip LAX-CLE-LAX. Flight from CLE to LAX left on time and even arrived about 40 minutes ahead of schedule."
Cons: "I flew Round-Trip LAX-CLE-LAX. Flight from LAX to CLE was almost 3 hrs. delayed & we could not get a straight answer as to why. My biggest complaint is this airline needs to be much more transparent about the ACTUAL cost of flying w/ them versus what they advertise! It is ridiculous to have to pay $55.00 each way for a carry-on! For that same additional $110.00 I could have flown on a better airline that didn't have hidden fees, didn't try to check my carry-on at a higher rate & then get upset when I made them fix the error, didn't stick me in a cramped flying cattle car (more or less) with tiny seats that didn't even recline. The counter agents at LAX were helpful & friendly but not so at CLE. The agent there seemed very annoyed & was the one making the aforementioned error. I will NOT fly this airline again & wouldn't be surprised to see them go out of business."
Cons: "I was told via an email that I should arrive at the airport as if I was leaving at my original departure time even though it was known that the plane was very behind and I would depart at 2350. I got to the gate at 8 and boarded at 1125. Not cool."
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Madison - Allentown Flights
Departure:
Madison (MSN)United States
Destination:
Allentown (ABE)United States
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$356
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$443