Find cheap flights from Massachusetts to Colorado from $74
Round-trip
1 adult
Economy
Sat 4/29
Sat 5/6
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Good to know
Low season | January |
|---|---|
High season | July |
Cheapest flight | $74 |
Average price round-trip | $661 |
Good deal round-trip | $119 |
Good deal one-way | $70 |
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 17% increase in price.
Flight from Boston to Denver
(avg. price over the last 2 weeks)
or less
or less
FAQs for booking flights from Massachusetts to Colorado
Top 5 airlines serving from Massachusetts to Colorado
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19439 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Airline reviews
Pros: "It’s nice that a snack was provided. Other airlines have stopped serving snacks because of COVID-19"
Cons: "Crew could have been more welcoming."
Pros: "It’s nice that a snack was provided. Other airlines have stopped serving snacks because of COVID-19"
Cons: "Crew could have been more welcoming."
Cons: "I paid extra to sit in the front of the plane and the flight attendant kept an egregiously bright LED light on that shined in my face the entire 4+ hour trip. I was really tired and extremely upset that there was no curtain or anything to stop this light from shining directly at my seat."
Cons: "Three gate changes and then delays of ramp connecting to plane. It was ok"
Cons: "Left 5 hours late. Not notified til I left for airport. Sat on the plane almost 90 minutes before we took off. Flight was good"
Cons: "The flight was delayed for quite awhile. I had been traveling all day and I just wanted to go home. We also were not informed why it was delayed for so long."
Cons: "Tv’s were fickle and my other seat had no audio."
Pros: "The flight was on time, and we boarded quickly and promptly."
Cons: "They sat me next to the bathroom which I found really disgusting. It was hard to eat while listening to people endlessly flush the toilet. Disgusting."
Cons: "Just flying with no 3h delays."
Pros: "Crew was great."
Cons: "Everything was fine. It was a smooth trip to Denver."
Pros: "On point"
Cons: "Keep the good work"
Pros: "The crew was great. They let me go back to see if I could find my laptop that JFK TSA did not return."
Pros: "only two flights a day both of them got delay for more than 5 hours unacceptable"
Pros: "My seat was broken, so I couldn't recline, which made my lower back ache. The TV was fuzzy and several channels didn't work, and others would cut in and out"
Cons: "Took me asking twice where my coffee was. Flight attendant forgot."
Pros: "The JetBlue crew as always was friendly and helpful. Love the snacks. We like JetBlue far more than other airlines. This trip was partially due to a credit from a previous trip, which was cancelled due to medical issues. Getting a credit was very painless, and the agent was sooo courteous and helpful! Just a great airline!"
Cons: "Logan needs to be updated. The concourse is old, worn out, disorganized. Due to weather our flight was a bit late, but everyone kept us well-informed. A most pleasant surprise compared to a certain "Untidy" airline with cramped seats, lots of extra charges, late flights, and a crabby crew."
Pros: "The cabin crew came through to collect waste from the passengers and made an effort to separate recyclables from trash. Air travel generates too much waste so it's nice to see JetBlue making an effort to reduce waste."
Pros: "There was free internet in the flight! In addition to movies and what not."
Cons: "It only flies out of JFK, and it is a bit far for me"
Pros: "The leg room was great, and the trip was enjoyable."
Cons: "The aircraft itself was in average shape and dated (weathered seats, didn't have power supplies)"
Pros: "Just disappointed in delay of about 1:15"
Cons: "Delay"
Cons: "Delayed 2 hours for lack of pilots."
Pros: "Never had any issues with JetBlue. I will continue to fly with them!"
Cons: "It’s not my favorite paying to check 1 bag but I understand costs have gone up and the airlines need to keep up."
Pros: "no line for security. good value"
Pros: "Jet blue is great."
Cons: "Delays are not. We were on the receiving end of bad weather up and down the east coast which delayed our late flight many hours"
Pros: "Leg room!"
Cons: "Nothing"
Pros: "Great service"
Cons: "Tv went in and out"
Cons: "The flight attendant was sitting next to me and wouldn’t shut up. So annoying!!!!"
Pros: "We love flying Jet Blue, especially because of the leg room. Everyone is so attentive. The snacks are great, too."
Cons: "Unfortunately one of the monitors wasn’t working."
Cons: "No working internet or video"
Cons: "TV screen was working for some, but not for others."
Pros: "We started late and the flight was unbelievably bumpy and no updates from the pilot - it’s nerveracking!! It also took us an additional hour to get to Denver!"
Cons: "Overhead light and recliner weren’t working"
Pros: "Great selection of food and entertainment, nice service."
Cons: "We taxied for 40 minutes before taking off without getting any information about why we weren’t moving."
Pros: "The TV was nice"
Cons: "Some of the most uncomfortable seats both to and from Denver that I have ever sat in. Felt like sitting on a stone park bench. My back still aches 2 days later. It was a redeye, so I didn't much interact with the crew, but they seemed efficient and professional. They did not wake up during drink service, which was appreciated. Those planes suck!"
Pros: "They canceled the fly and left me in NY 3 days did not gave any reson for wy they cancel the flight and the didn’t help with hotel or noting cal"
Pros: "On time flights with punctual boarding and early arrival Polite flight attendants Pilots pointed out areas of interest during the flight Comfortable take off and landing Unlimited snacks and beverages, even on shorter flights Free entertainment, even on shorter flights"
Cons: "nothing"
Pros: "Okay food and drinks"
Cons: "There were smelly people on a hot plane making more smells here and there for over 3 hours. I couldn’t breathe. My entertainment console did not work to full capacity"
Pros: "Leg room was good."
Cons: "The flight was delayed twice, then we had to sit on the plane for around 45 minutes before we could take off. I never seem to get in and out of JFK on JetBlue without some type of delay."
Cons: "No in flight ent or wifi"
Pros: "The seats are comfortable. Enjoyed the TV. JetBlue is our preferred airline. Haven't had a bad experience."
Cons: "The free snacks could be a lot healthier, i.e. apples, hummus,"
Pros: "We arrived earlier than expected and easy boarding."
Pros: "JetBlue did a good job, as usual."
Cons: "There was a screaming Infant in the seat next to me that continued to scream for the first hour and a half. I requested earplugs, and wore them under my 34 dB noise isolating earmuffs (which were made for use at a gun range). The screaming was still loud enough to give me the worst headache that I've had in 4 years. Once this baby stopped, the baby in the row behind me began to scream and the one across the isle from him/her joined in. I would happily rebook with JetBlue if there was an option to not be seated within 5 rows of a toddler."
Pros: "Leg room, comfort, travel time"
Cons: "Flight was late an hour, and the snacks were okay."
Pros: "Boarding from back of plane"
Cons: "Didn't get snack I asked for and what I got (popcorn chips) I didn't like. Also chair wouldn't recline"
Cons: "you never put my luggage on my flight, so I had no clothing for the day."
Cons: "Online check in refused to let me pick a seat even though the plane was not full. It then did not generate, or allow me to print at the airport, a boarding pass. When my connection arrived at 7pm I stood in line at the gate while the airline employee working completely ignored us for a solid 15 minutes waiting to get my boarding pass. the flight then said it was delayed with a departure time of 9:05 and we did not even start boarding until after 9pm."
Pros: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Loved the free Direct TV. Perfect for longer flights. Chose no food"
Cons: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Crew didn't enforce the 'upright & locked' in row ahead at landing"
Pros: "Even in regular couch seats I found the leg room to be good."
Cons: "Flight crew was efficient but not particularly friendly. Could smile more."
Cons: "Had to pay for snacks and blanket, which is ridiculous. Very disappointed."
Pros: "Nice flight attendants..."
Cons: "Very cold in cabin-"
Pros: "Jet Blue treats its customers like they are real people and not just stock to be moved. There is adequate legroom. Their personnel are friendly and competent. This alone puts them above most airlines."
Pros: "After a long day of flights and airports it was a nice way to end the trip. Comfortable seats and no frills with class"
Cons: "Top carrier"
Pros: "The crew was great. The pilots too."
Cons: "The audio and video at my seat did not work correctly."
Cons: "The flight attendants were fantastic!"
Pros: "Well organized and easy to check in."
Cons: "No"
Pros: "Delayed boarding but made up for lost time in the air"
Cons: "Delayed boarding"
Cons: "No mechanical failures or delays would be nice"
Pros: "Short flight and no problems."
Pros: "Was boarded promptly"
Pros: "Entertainment. Flight attendants. Food"
Cons: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."
Pros: "this is the airline"
Cons: "Better allergy aware food."
Pros: "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
Cons: "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."
Cons: "Wonderful"
Pros: "I love ice cream and chocolate"
Cons: "Healthy vegetarian meal choice"
Pros: "Seat was hard, not much foot space"
Cons: "My wife and Iasked for a snack, it was never delivered"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Pros: "N/a"
Cons: "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Pros: "Good flight in air"
Pros: "The seat get’s bit hard after 14 hours."
Cons: "The food was ok but not great"
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."
Pros: "wonderfu crew... very helpul`"
Cons: ".."
Pros: "Everything went great. Flight left a little late but was fine and only arrived a little late. I like the side wings on head rests really help."
Cons: "Seats are always hard on long flights."
Pros: "Nothing"
Cons: "Flight was horrible"
Cons: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Pros: "The flight attendants gave great service"
Pros: "The Delta desk attendant at CVG was unable to come up with another flight to get me from CVG to Colorado Springs on 6/13. There is nothing to like."
Cons: "See comments above."
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Cons: "insufficient overhead luggage space"
Pros: "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"
Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"
Pros: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Cons: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."
Pros: "the service in general very nice"
Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."
Pros: "Movies"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Cons: "Jet airways sucks"
Pros: "Free first checked bag, comfy seats"
Cons: "Would have liked more movie selection"
Pros: "The only flight that was a bit better was from Mumbai to Hyderabad."
Cons: "Almost the entire trip, due to the following reasons: 1. The online check in process didn't work at all. The Delta staff at the Boston airport weren't pleasant and courteous at all. 2. Poor coordination between Delta & Jet Airways - the meal preference was selected before flight at the Jet Airways website but the same didn't get registered properly, even though the website confirmed to me that it was all set. This resulted in appropriate food not being available to the customer on the flight from Boston to Amsterdam. The customer had to literally starve on the flight. 3. The pursers and stewards on the flight from Boston to Amsterdam weren't pleasant and courteous at all. For anything they were asked, their responses ."
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Cons: "Not having a seat assignment until arriving at the gate."
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "Nothing."
Cons: "Reservation. Checkin. Seating. Flight."
Pros: "arrived early"
Pros: "The crew was friendly and boarding was easy."
Cons: "didn't provide snacks. They took a long time to retrieve the luggage that was checked at the gate."
Pros: "good"
Cons: "good"
Pros: "I arrived alive."
Cons: "No tvs at all, narrow aisles, and my bag was lost somewhere between the east and west coasts. Pretty unapologetic, and very little information about recourse. Not a great way to end the trip."
Pros: "Boarding was easy and the flight was comfortable."
Cons: "The upcharges for carry on and a “seat fee”. My flight costed $100 extra!"
Cons: "Waiting 15 minutes after landing to get off the plane and another 25-30 minutes for our luggage-ugh."
Pros: "Excellent price for non-stop flight"
Cons: "No entertainment, no free snack"
Cons: "I wasn’t able to check in online using sun country’s app because I booked through kayak. Missed my flight and now flying stand by"
Cons: "We were directed to one baggage claim area and after 15 min of waiting, found that all our flights' bags were on another carousell. No one told us."
Cons: "Use to love this airline now I only take it when I need to since we are now charged for every little thing, carry on, online check in, pick your seat, you don’t even get a little snack of pretzels anymore, only get to buy a snack for 5x more than what they actually cost. No thanks. Never again."
Cons: "Lots and lots of crumbs everywhere."
Cons: "Plane dirty Staff was acting weird"
Cons: "Cramped seating. I didn't get a seat, for reasons I didn't understand, until right before boarding. On takeoff there was a loud rumbling sound that sounded like a malfunctio, which was scary. The crew was fine, however."
Cons: "No Wi-Fi, no tv"
Pros: "Easy boarding"
Cons: "I was squeezed into a center seat between two larger people for 3-1/2 hours. I wish seat widths were posted when one makes reservations. I would have upgraded."
Pros: "Because of the delay, I got a free drink. I ended up with a whole row of seats to myself so I could sleep."
Cons: "They forgot to do the security sweep, so we had to get off the plane with our luggage, wait, and then get on again. The takeoff had already been delayed by 2 or 3 hours before this."
Pros: "Boarding process was expedient."
Cons: "No advanced check-in for flight available, changed my seat & didn't tell me until I handed attendant my boarding pass, was switched to a seat in the first row of economy cabin so hard dividers between seats that didn't allow for ease of comfort to relax for long flight, flight was FREEZING cold, asked for a blanket and was told there were none, only breakfast option was disappointing"
Pros: "Only good thing I can say is the crew was very nice & the ticket price was good."
Cons: "They were late boarding & departing because we were waiting on another plane so this made us late for our connecting flight. There were no complimentary snacks, only a drink. There was no tv, which I could have dealt with but there was also No wifi! It’s 2017 we need one or the other. Lastly, the plane was very outdated with cloth seats and not very spacious & some of the armrest were coming apart."
Pros: "Quick easy flight"
Cons: "Nada"
Pros: "Slept on flight but my son rented entertainment system and it was satisfactory. Plane left on time and arrived on time."
Cons: "Couldn't check in by self on computer. There were no gate agents when we initially arrived at 4:30 am for 6:35 am flight. However check-in started at 5 am person by person. Later a second gate person arrived."
Pros: "Everything"
Cons: "Nothing"
Pros: "very pleasant crew"
Cons: "seats were close and very little leg room"
Pros: "The flight was mostly booked but had a few empty seats. The flight attendants were great. Plane was on time and pulled away on time, arrived early."
Cons: "Nothing to not like."
Pros: "Nothing, really."
Cons: "Seats were crammed, crew was a little rude, flight was incredibly delayed without much reason given."
Pros: "Friendly and professional crew. Older planes but everything worked fine and we had excellent leg room. Great value"
Cons: "No real complaints. I think it's an excellent value."
Pros: "Organized with boarding. Left on time."
Cons: "No "free"snacks"
Pros: "The seat space was really good compared to other airlines (with the same price). It was almost on time."
Pros: "Sun country was on time and over all a no hassle flight. Good price and friendly crew."
Cons: "You have to buy any food that you want. I was in a seat where I couldn't have anything at my feet and I had an emotional support dog -- that was kind of a hassle that I wasn't anticipating since I hadn't chose my seat selection."
Cons: "The two women working at the check-in counter made me pay to check my carry on bag. I also had a backpack and a purse - as did the other 4 people I was traveling with but they did not have to pay for their carry ons and were asked if they wanted to check their bags for free since it was a full flight. Overall the customer service on both my departing and return flights was very poor. Won't be booking a flight with Sun Country again anytime soon. Would rather pay more money for Delta where I get better service and amenities."
Pros: "Smooth ride. Got great seats. They were flexible and helped my husband and I get seats next to each other when at first we couldn't when we booked it online."
Pros: "We checked in the day before and there were no "non-preferred" seats available--so to check in we had to pay $15 for preferred seats even though we didn't want them."
Pros: "."
Cons: "."
Cons: "It's hard to estimate, but I was sad you ran out of hot sandwiches."
Pros: "I love flying Sun Country. The staff is friendly, they allow you to check your small carry on at the gate, which allows me to board faster and not worry about anything. You still get a free beverage, which is all really need; just to stay hydrated."
Pros: "The crew was friendly, plane was clean, and they did offer refills on drinks."
Cons: "Entertainment and food was available by purchase only and boarding was inefficient."
Cons: "Unexpected traffic from an accident delayed arrival and airport, that coupled with long lines made for time tight, girl in front of me at security was also going to my flight so I wasn't too panicked and tad kept telling us it was going to be ok and we'd make it but they pulled me aside to pay me down at security then my companion ran on ahead, they let her on the plane and then shut the door right as I was running up. Then the last was extremely rude to me and told me it was my fault and everyone else made it on time so why couldn't I, them when the second gate agent was going to put me on the new flight the ride lady told her to put me as standby, the agent inquired as to why and said there were open seats, she said do it, standby. And then smirked at me like she'd put me in my place. I was speechless, never delt with suncountry employee who was rude. Really disappointed with this experience"
Pros: "Staff and flight crew were extremely helpful. I am disabled and they changed my seat to make it easier for me. They made sure I was comfortable and checked in with me several times during the flight. They also arranged wheelchair service before and after my flight."
Cons: "They kept us on the plane for 1 1/2 hours and never took off . I had to pay for my bags and upgrade again on another airline ."
Pros: "I liked the price of the flight."
Cons: "I didn't care for the boarding process. They boarded the middle , row 15 last, and by the time we got on to put bags away our section was full. We had to store bags all the way in the back. It made getting off the plane a hassle because we then had to wait for everyone to get off before we could grab our bags. Was never offered a drink either."
Cons: "Had to purchase ALL food"
Pros: "It was quick"
Cons: "Sears are uncomfortable"
Cons: "Delayed 30 minutes and plane temperature was too warm"
Pros: "I enjoyed how comfortable the flight was, and that the crew was helpful in getting me to my seat and assisting with bags."
Cons: "There was no food to eat, which made my life difficult..."
Pros: "Selected the airline for the ticket price."
Cons: "Found the crew a little curt – and somewhat unfriendly. It could have been a function of the time of the flight – early AM."
Pros: "Staff and crew helpful. Seats not very comfortable. Personal entertainment device good."
Pros: "Easy flight, convenient locations, great price & loved the simplicity of going through security into an area with only 2-3 boarding areas which means very short lines."
Pros: "Easy to board"
Cons: "There was no air despite the vents We were in the back of the craft and could not hear the pilot Nio tv for a 3 hr flight No wifi and very tight seating."
Pros: "Boarding was pretty streamlined, much less clunky than other airlines. And the price was certainly right"
Cons: "The breakfast sandwich I purchased was pretty unappealing. Wet bread isn't the best."
Pros: "Sun Country had website issues and we got stuck sitting in the way back of the plane,, we could not check in kept giving us an error"
Pros: "Head phones, even $2 head phones would be good. Some kind of in-flight entertainment is always preferable, although I know it's a short flight. Perhaps more substantial reading material could be provided."
Cons: "There really wasn't anything I didn't like. The crew were extremely friendly, professional, and helpful."
Pros: "Cheap, on time"
Cons: "It would have been nice to have the option to use and E-ticket"
Pros: "Every person we interacted with was very pleasant and did what they could to make the trip enjoyable."
Cons: "Seating is very crowded and uncomfortable. There was 2 empty seats on the row behind me and when I attempted to move to one of the open seats, the person sitting in the row (an non-uniformed attendant) told me I could not sit there as the seats were a premium option."
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Pros: "Crew was OK"
Cons: "Seat was uncomfortable. There was no power outlet."
Pros: "First class, good food, quiet and comfortable"
Cons: "People traveling with "emotional support animals" should board LAST, not first"
Pros: "My legs were sandwiched behind the seat in front of me. I hate that kind of seat spacing."
Pros: "Seats were pretty comfortable. We were allowed to deplane down a staircase off the back of the plane. Very cool."
Cons: "N/A"
Pros: "Crew was nice. Boarding and deplaning was quick. Flight was on time"
Cons: "WiFi was super slow"
Cons: "Overall good business class trip."
Cons: "PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages."
Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."
Cons: "To many delays."
Pros: "Coffee"
Cons: "Only snacks available at 5am"
Cons: "that my flight got cancelled and wasn't going out until Saturday and I would have been less than 24 hrs in Boston"
Pros: "Good pilot/ crew to passenger interection. Great movie and entertainment selections."
Cons: "Turbulence but airline / pilot can't control that."
Cons: "4 hour mechanical delay and shitty communication"
Pros: "Early arrival, plane not crowded"
Cons: "Onboard wifi not working so no inflight entertainment"
Pros: "Quick boarding"
Cons: "Very cold."
Cons: "Flight got delayed by 2 hours"
Pros: "They let me sleep"
Cons: "Not enough food options"
Pros: "Everything!!"
Cons: "None"
Pros: "Early and easy"
Cons: "Was perfect"
Pros: "Crew was nice and kept us updated."
Cons: "Flight arrived 20 minutes early and we still deboarded 20 minutes LATE. Wifi on flight is ten dollars instead of being free and they use plastic cups for the drinks which I am sure is not recycled."
Pros: "Quick flight"
Cons: "Not a lot of snacks"
Pros: "Smooth flight, not too bumpy. Also flew on time and landed early. Free beer"
Cons: "No internet. No tv screens. Jet blue is still better."
Pros: "Everything"
Pros: "On time, kept informed."
Pros: "Everything is excellent!!"
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Pros: "strategic boarding to avoid standing in the cold"
Cons: "WASNT ENOUGH ROOM FOR CARRY ONS"
Cons: "Not having boarding passes for the entire trip and not checking luggage thru to Charlotte was a hassle."
Pros: "Friendly attendants, plenty of coffee. Great service."
Pros: "The crew was really nice and caring"
Cons: "The music and entertainment collection was very limited"
Pros: "The flight to Washington was fine. It was the flight back that I have issues with."
Cons: "My issue with flying back American is that...I didn't. They boarded us on the plane, moved down the tarmac, and then checked to see that we had a brake problem. They took our plane out of service (which I get, I would want brakes before takeoff), but then they never updated us on our status, until I physically went to the counter to ask an hour later. This is when they informed me that the flight was cancelled and we were rebooked on the 9pm flight (Mind you, this is 12:30p and I have a 2 year old with me). Luckily, I was able to book JetBlue and get home earlier (8:00pm)"
Pros: "We had to wait in the airplane upon arrival in La Guardia NY because wheelchair was not ready."
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Pros: "Everything great. Rate food and entertainment moderate because there was no dinner, which we did not require, and we went to sleep so didn't pay attention to entertainment."
Pros: "The flight crew was professional, friendly and competent. They served the dinner as early in the flight as possible."
Cons: "This was a plane with central screens along the aisle, and the airline chose to broadcast a sci-fi action movie with almost constant flashing blue light, and violent action scenes. This was first of all a movie that many people, including me, would never choose to watch, but since it was on the aisle screens there was no getting away from it. It was also unsuitable for children, even without sound. But mainly, I object to the showing of any film in that situation - only aisle screens available, and on a night flight where most of the passengers are trying to sleep. I was awakened several times by the flashing lights. Other things: one of the bathrooms was not very clean, and the plane felt like the usual cattlecar, with just 3 seats on each side of the aisle, which is unusual and unpleasant for a transatlantic flight."
Pros: "The boarding was fast, the flight was faster than expected too, crew was very efficient and friendly."
Cons: "Space between seats too small, breakfast not good, too far inside the plane... Not so happy of the company rules : whatever you want to change, it will cost you. I suppose it's the way to keep flights cheap, but it's not fair to pay if when you arrive first, you have to pay to change for another seat... One free luggage of 23 kg when you cross the Atlantic is not enough..."
Pros: "Good service from crew members"
Cons: "The flight was delayed for 2 hours"
Pros: "I liked that the internet connection was free because I am a T-Mobile customer."
Cons: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Pros: "Good crew Lucky to get better seats!"
Cons: "Poor Selection of entertainment not enough screen"
Pros: "The crew were pleasant and friendly. They tried the best that they could given the circumstances."
Cons: "My flights were delayed so I missed my connection. I had to fly a red-eye from San Fran to Boston getting in at 6AM with meetings that started at 10AM...had to BUY a day-pass at the Admirals Club (I feel this could have been provided as it was mechanical issues that caused the delays). THEN my trip from Boston home were delayed so they switched me to another flight and then THAT one was delayed twice so I actually got home later than if I had taken the original flight! Overall the flights really sucked!!"
Cons: "Seats are too small!!!"
Cons: "American Airlines made me check my carry-on luggage, despite there being many open overhead compartments visible on the plane."
Pros: "Old school seat. No foot rest. Small plane to go coast to coast."
Cons: "UI on the entertainment system was horrible."
Pros: "The flight was on time and the crew are nice with the people"
Cons: "Too crowded not able to take my other luggage on board."
Pros: "There's nothing good about AA"
Cons: "One of the few things SouthWest, Alaska & United did was the proper queuing of people to get into the plane. AA is a free for all - those who follow regulations will fall behind. In this flight from Boston to LAX - I heard there were 80 Priority checking - are you kidding me. Group 1 does not help if I have 80 Priority seating and one family took 12 people in with one elderly. It's good to place Elderly and Military up front first - but to take the Whole entire family - that's not fair - you have 8 able bodies who should be in line with the rest of the crowd. Also who heard of 80 Priority check ins - normally, that's Group 1. Never flying AA unless I a desperate."
Pros: "the flight was on time coming and going"
Pros: "All good - with every aspect of the trip."
Pros: "On time"
Pros: "Great entertainment system."
Cons: "Over an hour late."
Pros: "Great crew made the trip pleasant."
Cons: "Aircraft had no WiFi, broken tray table and was pretty worn."
Pros: "The extra legroom for economy plus seats"
Cons: "The food was tiny and not good"
Cons: "Free high speed Wifi. More room / comfort"
Cons: "Serving something substantial to eat would be nice."
Pros: "I liked the ticket price."
Cons: "The seat was very narrow with absolutely minimal leg space, and a carry-on bag was not included in the fare."
Cons: "Still in Houston after spending the night. Flight from Boston to SFO WAS DELAYED SEVERAL TIMES and we would have missed our connection to HNL. So we were diverted to IAH, where we spent the night and will leave for HNL soon."
Cons: "Flight was delayed for an hour"
Pros: "Not much"
Cons: "Cheap seats. And why were we not seated together when we booked way in advance?"
Pros: "Salmon and rice."
Cons: "Tvs not working and staff pretending as if they would fix it but actually the problem been going for a while with that airplane. The pizza should not only be a vegetarian one ."
Pros: "Non stop . Wife and I were given side by side seats"
Cons: "Last row"
Pros: "Stroopwaffles"
Cons: "Turbulent"
Pros: "Refund was prompt"
Cons: "Flight was canceled"
Pros: "Helpful staff and smooth flight. No connections or Hassels"
Cons: "Snacks"
Pros: "The crew from the ticket agents all the way up were great. The app for iPhone is great."
Cons: "I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent."
Cons: "flight was delayed"
Pros: "A very tall, male, flight attendant very wonderfully took me almost all the way from one end of the horseshoe to the other. I didn't catch his name but he was SO helpful."
Cons: "My flight was delayed by a few minutes and by the time we got to San Francisco, boarding was almost done for my connecting flight. I had to literally run from one end of the United terminals to the other... the entire horse shoe."
Cons: "I was there on time but was told my travel information was not on found even though I had the email confirmation and I lost all the money I paid."
Pros: "I loved being in economy plus! The meal was a wonderful surprise and after my tv screen was reset, I enjoyed 2 movies. Nice staff and service."
Cons: "Having to go to the back of the plane for the bathroom."
Pros: "Everything !"
Cons: "Got re-seated into a non-recline, bulkhead exit row. For a tall guy like me that's a death sentence on a 6h flight that's delayed extra at the end of a day"
Cons: "Took 3 days to get home got stuck in a hotel pregant stuck between airport and planes for 2 days makes me never want to fly again horrible experience"
Pros: "I liked the comfort that the plane gave. I also enjoyed the fact that the crew was all very friendly and kind."
Cons: "There was no music or free tv to watch on flight. There were delays due to high traffic."
Cons: "Our plane was constantly moved around prior to boarding and it was 2 hours late."
Cons: "Honestly, I am not a big fan of United right now and their airline policies. The flight was delayed for a hour. But at least I wasn't dragged off the plane or stuck in 95 degree weather for 5 hours."
Pros: "I originally self checked in for my delayed flight from Boston to Newark, but forgot to add TSA pre check. I went to ask an agent if she could add it, which she very kindly did. She also offered and put me on an earlier flight, which made my day! Thank you!"
Pros: "Efficient"
Cons: "Bumpy ride"
Cons: "The plane delay wasn't explained"
Pros: "Very polite clean nice great experience"
Pros: "The flight attendants were very nice."
Cons: "The seating was a little tight but overall it was a really good flight."
Pros: "Rebooking me on another flight was uncomplicated."
Cons: "We had a long delay in Boston that resulted in missing my connection. I only had 10 minutes from gate to gate to make my connection. I understand that the FAA levies heavy fines on planes every minute that they are late. If so, how does it explain the delay in Boston of almost an hour? Needless to say, I was NOT happy."
Pros: "Both flights were early landing which was nice everything moved smoothly"
Cons: "I didn't have an assigned seat in the 22nd flight so when they called I asked about they said wait for ur flight to be called so I went and Sat back down til they called me by name so almost missed my flight because the communication with the staff needs improvements"
Pros: "great crew!"
Cons: "Small seats. Left late"
Pros: "Good crews."
Cons: "The UA439 flight from Boston to Chicago was delayed for almost 4-hours."
Pros: "Flight was stuck on the ground for 2 hrs because of a generator issue, so I missed my connection. The United app nicely pre-booked me on the next flight to my destination without my having to do anything, which was cool. Internet didn't work but they refunded my purchase."
Cons: "The legroom is so much worse than jetBlue (which I usually fly) I almost couldn't believe it. Because of the generator issue the flight ended up being almost 9 hours. They ran out of ALL FOOD for purchase except chips (which they didn't even offer for free despite everything), so those of us in the back of the aircraft had our choice of a bag of chips for $4, or no food for 9 hours. Also, I paid $20 for the internet for the entire flight but it only worked for the first hour so I couldn't do any work."
Pros: "Everything"
Cons: "NA"
Cons: "Our flight home we couldn't land in Chicago due to storms and diverted to Madison. Sat on Tarmac 2 hours and some passengers from Madison allowed to end journey there. We had to wait for that approval and again had to wait for their luggage to be removed from the plane. My opinion is let them disembark but not the luggage. It was too long to be in that plane"
Pros: "Clean newer plane"
Cons: "Entertainment Seating"
Pros: "The flight attendants were kind and attentative"
Cons: "Nothing stood out, no one went above and beyond. When boarding, a flight attendant said there was no room in the overhead for my carry on and told me I had to check in my bag. When I finally boarded the flight, there were many empty spaces that could have fit my carry on"
Pros: "Crew was helpful, professional & kind."
Cons: "Flight was delayed due to air traffic control issues so I only had 40 min layover to get to my next gate. Also when we arrived we were on the ground for a long time before we could pull up to gate to unload. I have a 3 yr old & 5 yr old & had to run to make it. We made it but luggage didn't. My first luggage was delivered quickly, the 2nd luggage arrived 3 days after we arrived home."
Cons: "Unreliable wifi."
Pros: "Friendly crew"
Cons: "Flight delayed 4.5 HOURS due to lazy attempts at calculating how much fuel was required with weather systems. We stopped to refuel in Minneapolis for a very long time, despite assurances it would only take ~20 minutes."
Cons: "Delays, had to stay overnight in Chicago since we arrived 6 hours late"
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "I like how easy it was to check luggage and boarding passes quick service"
Pros: "Great"
Pros: "The flight was delayed but the gate staff and flight attendants did an excellent job helping us to get quickly to our connections"
Cons: "Did not like the delay that happened and we arrived 2 hours later. I was suppose to arrive 10:30 and I arrived 12:30. I wasn't able to go to work for that reason."
Cons: "Entertainment expensive"
Cons: "The first contact in the airport was quite rude when informing me that I had to measure my suitcase for size. I have carried this suitcase on on every airline for over 10 years....the size got smaller and United got $25.00....not happy. There was NO free movies, no access to TV, flight pattern....nothing and it could not be turned off. ONE cookie for a coast-to-coast flight. What happened to United?"
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