Flight was delayed again. I fly out every other weekend and lately the flight is delayed 3 out of five times 🤷🏻♀️
Southwest’s point to point system caused a 2 hour delay due to the crew being late from their inbound flight. Also, the WiFi and entertainment didn’t work on the plane.
The Southwest airline was ok. A big thank you to Kayak team (David), who worked with me on Sunday afternoon to rebook my travel from Burbank, CA, to CVG. My original flight on Sunday was delayed, so I had to cancel Sunday flight and rebook my travel to Monday. Could not have done it without help from David from Kayak team. Ante Soda GE Aerospace
Flight time kept changing and so did the gate. It was very frustrating
Friendly crew kept coming by to make sure all was ok, provide additional refreshments, etc.
Flight was delayed by 2 hours, meaning that a flight to Dwnver which should have arrived at 11pm came into the airport at 1 am. Made for a very long day.
Crew was rude, flight was late, wifi didn't work, no food, basically nothing about this flight was good.
Flight was constantly delayed with significant changes in time, it was supposed to get to Colorado Springs at 8:30 PM but it got there after midnight.
Airline is not very senior friendly. Flights are late, forcing us to run to the connecting flight. Food is awful. Wish they would go back to pretzels and peanuts. During flight, pressurization isn’t quite right and all of our ears get plugged. Everything is nickel and dime, charging for boarding, seat selection and legroom. While a screen at the desk in the gate area says check your roll on bag now for free due to space limitation, the employee at the desk will not check the bag without a $100 fee. Insane.
Flights delayed by 4-6 hours. Boarding was a mess and unclear. Bags were not at arrival airport and had never even been put on the plane. No idea when I’ll get them. Don’t fly into Denver!
Travelling with 2 others for work. Delta asked to check their carry ons due to the fullness of the plane. This was all good until the next leg of the flight. One of the 3 had their carry on checked through to the final destination but their passport on in their checked bag. Which they could not get to and he was not allowed on to the plane. Even though Delta had to retrieve his bag, because he was not allowed on. So they got his bag and he was in the terminal, but even when the flight was delayed, due to mechanical issues, he was not allowed to come onto the plane. Since the delay was nearly 2 hours, he was finally allowed back on the plane.
Aircraft without problems that leave on time, not 2 hours late with last minute gate changes across the terminal
Smooth flight. Left on time, and got in 15 minutes early. Onboard video was great
Flight was canceled, and no effort was made to help with rebooking, no hotel vouchers, no car transportation and minimal food voucher and most places for food were closed by the time the voucher was given. Waited for 3 hours for bags. Simply the worst travel experience I have ever had
My flight was 6 pm 6/6. Every hour they delayed it again - air condition issues then no pilot then the crew had worked too many hours and cancelled the flight at 11 pm. Sent customers to NJ a 45 minutes uber ride to a hotel. Had to be back by 5 am for a 7 am flight and again no pilot etc with another three hours of delays.
Delta flight was on time, seats were comfortable, and crew was nice.
Airline lost my luggage and set me back a day worth of travel due to having to stay in Denver to wait on my luggage
I'm a larger, athletic guy (6'2", 260lbs powerlifter) and I found the seats incredibly uncomfortable with minimal leg room, especially in a window seat. Now, I full understand that being smaller may change my view but even if I was 80lbs less, my legs would be the same size and I was sandwiched between my seat and the seat in front of me.
The helpful attitude of the staff, and being a wheelchair passenger everyone was helpful and understanding. The trip was made comfortable by the upgraded seat which was given without my request, that was a great surprise. Thank you Delta.
The flight attendants were friendly and seemed to like their jobs. I am not a high maintenance person, but they seemed to respond to people's needs and requests in a timely fashion with a smile.. I appreciate the benefits of complimentary snacks and beverages, as well as the relatively inexpensive checked baggage fee. (Although I would like it better if it were free! :) ) The only improvement that could be made to make the boarding process more efficient is to board the plane from the back. The alternative would be to board people with only a personal item first. This would reduce the wait time while others are stowing their baggage.
Service was slow Flight was very loud at back of plane
I need to note that this flight experience was generally fine but the boarding situation was absolutely a mess and there wasn’t any actual priority boarding. I rated the experience poorly because I’m am genuinely so frustrated with the crew on United taking the baggage space in first class. This flight it didn’t happen, but the last few flights (when I ironically don’t get an opportunity to provide feedback) have been spoiled because upon entering the first class cabin as one of the first few seated passengers, the overhead bins are full and ‘crew’’ tags are on the bags of those taking space. I don’t intend to infer some sort of a class or caste system but it’s absolutely ridiculous that the crew takes the overhead storage above and beyond their most loyal and lucrative customers. They should not even have economy space IMO. And I’ve gotten grief when I’ve noted to the crew the ridiculousness of the notion that the crew (who are the last off the plane) should have priority over flyers who pay. I hope you find a way to convey this message to United because it’s happening with increasing frequency and I intend to find a way to expose the specific crew members who are doing this on a flight by flight basis. (And I have a day job)
Seats needs to be wirer and food is very poor
Pretty much the exact same comments for this flight, there was crazy weather!
Great, except the canon was so cold. Even the flight attendants put jackets on
Food was great. Staff was phenomenal. Seats were a bit hard and could use a lot more entertainment options as far as movies to choose from. WiFi was good. Overall great trip.
It’s always a great time flying with united airlines.
Excellent service despite turbulence during the flight. Flight attendants were remarkable!
Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!
There was no in seat entertainment, you had to spend $10 on their wifi which worked poorly at best. You were allowed ONE one oz snack for a 3.5 hour flight. Seats were made for midgets. I am a regular size adult male and I had to wedge myself in. Not a fan.
I tried to check in beforehand from Ireland. The Jet Blue website sent me to the Aer Lingus website and vice versa. I tried to get a boarding pass at Dublin Airport as well, but they said they couldn't help me either. I had to wait until I arrived at the gate in Boston to secure a boarding pass...it was a bit nerve wracking.
The crew was not nice this time. I asked for a drink one time and the girl didn’t say anything to me and just got me the hot drink while walking super fast to the back. We were sitting in the back and she wasn’t doing anything except socializing. She was upset I asked for something and she had to do her job. I also didn’t fully have it in my hands when she handed it to me so it was dangerous. She was abrupt and rude. She wouldn’t allow for people to spread out like previous flights we had been on if they were empty, and there were empty rows. It was strange and she enjoyed being angry at us.
Left a bit late duee to a technical issue, but got in early
Wonderful aircraft Crew was tired,but great considering On time No complaints
Your Jet Blue representative at the check in desk in Boston on Sunday morning, October 13, was unkind and unhelpful. For that reason alone I will avoid JetBlue airlines in the future. No food or beverage on the flight due to turbulence (not your fault). However I paid extra to sit in the upgraded section in the front and did not benefit from most amenities.
Multiple delays, poor communication, dismissive staff, chaotic boarding, broken seat back entertainment. Not really much to like.
There was more leg room in what was most likely a basic assigned seat (row 25) then on other airlines I've flown lately.
Fabulous! This was the first time we've flown with JetBlue and the entire experience was flawless!
Horrible. Flight was cancelled, jet blue app not working to rebook, no phone number available to call Jet Blue, 400 ish people in line for the help desk, stuck in Boston for 2 more days had to book new flight with a different airline and still not sure if I will be able to get any refund.
The pilots were awesome and got us there early. Great landing too. No complaints on the flight. Service - a young cabin crew woman was terrible as she seemed to hate her job and never smiled. Why do they hire people like that? Terrible. The cabin crew lead woman was wonderful - very professional (and more mature go figure)
Flight was good- arrived early ! But ticketing with Underpricer and Kayak was poor at best- unnessacarily difficult due to how the ticket were issued
My feedback from the trip to Columbia to Chicago was meant for Chicago to Denver.
The boarding and flight announcements need to be honest and accurate. These were not. While flight delays cannot be avoided, please. be honest with the passengers in informing us about the timing of the delays. Deceptive delay times is not good business. Deceptive and/or grossly inaccurate boarding times are not good business either.
Everything was delayed and the staff sent me to the wrong gate, causing me to miss one of my flights. I arrived at my destination 6 hours later than I was supposed to.
On the return flight, arriving in Denver we sat on the tarmac in Denver for over 20 minutes.
The flight was fine. It's the satellite terminal that supports American eagle flights is what sucks. There is only one food option and everything there is way overpriced. I mean I know it's airport pricing, but it's even crazier than that. I bought a sandwich in a plastic container for $18.
Don't change gate multiple times make people run across the airport. Announce delays in a timely manner. Have maintenance crew ready. Don't delay and keep passengers on the plane for 3 hrs. on tarmac.
My seat tv didn’t work the whole trip. And the seat space is too small despite being seated at the front.
Flight was delayed leaving Dallas. Arrived about 2 hours later than scheduled.
We were delayed for a “couple of maintenance issues.” They were resolved rather quickly but a computer glitch caused someone in the airport to have to bring a physical copy of the paperwork so we could leave. I don’t know where they had to drive from to get to our plane but it took forever & we were 1 1/2 hrs late in leaving. The flight itself was fine.
