Find cheap flights from Memphis to New York LaGuardia Airport

MEM - LGA

Find cheap flights from Memphis to New York LaGuardia Airport

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Round-trip
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Memphis (MEM)
New York LaGuardia
Fri 12/10
Fri 12/17
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Good to know

Low season

February

High season

November

Average price round-trip

$283

Good deal round-trip

$182

Good deal one-way

$152
Best time to beat the crowds with an average 17% drop in price.
Most popular time to fly with an average 26% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Memphis to New York LaGuardia Airport

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $152 or less one-way and $182 or less round-trip.
  • The cheapest flight from Memphis to New York LaGuardia Airport was found 67 days before departure, on average.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be October, November and December. The cheapest month to fly is February.
  • Morning departure is around 7% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Memphis to New York LaGuardia

Scores according to KAYAK customer reviews

8.1
JetBlue
Overall score based on 19,903 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
7.9
Entertainment
7.8
Food
Airline reviews

Cons: "The seat it’s narrow comfortably , not too bad!"

Cons: "WiFi didn’t work well, tv had to be reset"

Pros: "Lots of room. Great crew. We left early. We arrived early."
Cons: "Food ok."

Pros: "This time within the last couple months the trip a lot better."

Cons: "Not taking over 5 hours to get to my destination."

Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"

Cons: "There was a woman with a small dog who did not have a carrier and was being difficult- at boarding and on website it should have been made clear what the regulations were regarding pets"

Pros: "Crew"

Cons: "The TV plug fed out static volume and the TV worked randomly .. The Afro American flight attended gave a nasty attitude and didnt allow me to completely request my order as if she was in a rush"

Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."

Pros: "Really friendly and personable crew, Comfortable seats Terra blue chips"
Cons: "Seat had a sticky goo on it that I had to wipe off Coffee was not good Terra blue chip bag was too small"

Pros: "Two of the three were amazing, the other looked like a miserable person"
Cons: "The tv didn’t activate until half way home!!!"

Cons: "All good."

Pros: "Staff was amazing loved every minute of flight"

Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."

Pros: "I boarded fast"
Cons: "flight attendant was moddy"

Cons: "Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?"

Pros: "Free wine , free coffee, quick flight"
Cons: "N/A"

Pros: "The seating space was just right, and thanks for the complimentary Sprite."
Cons: "The wifi/ flyfi did not work. The directv screen kept going offline. The complementary cookies ran out"

Pros: "Flight crew was pleasant and entertainment was good"
Cons: "The delays, and the crew had no real answers they just kept pushing the time back very poor communication"

Pros: "Normal good flight otherwise."
Cons: "Notification only 2 hrs or so before flight departure. Delayed 3hrs. Had to return rental car on time, so could not use to fill time during waiting period. Other fights to NY area already filled."

Pros: "Boarding was smooth, on time and efficient. The crew was friendly and they moved quickly in the cabin so not to disturb people sleeping on such an early flight."

Cons: "Flight was way delayed. :("

Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"

Cons: "Flight delayed"

Cons: "We were delayed due to poor weather on takeoff and on landing due to airport traffic."

Cons: "Not acceptable for plane to be 100 minutes for no real reason"

Pros: "It seems like no big deal, but it makes such a difference when it's the last leg of a long trip. Thank you!"

Cons: "A woman was boarding the plane with two babies and clearly struggling to get to the back of the plane. When she could not handle it anymore she asked one of the flight attendants to help her. She was refused assistance by her. Then the flight attendant came to the front of the plane laughing uncontrollably say, "OMG, did you see her having a meltdown...she was asking me to help." She proceeded to laugh for the next 20 minutes repeating that the woman was helpless. I was disgusted by the flight attendant's behavior and attitude."

Pros: "On time departure. Lot of seat room and good snacks."
Cons: "All was good. Just be sure the planes are ready to go bef it goes to the gate and passengers get in then to hear that there is a mechanical issue."

Pros: "Everything was on-time and we arrived early with no problems. Wasn't expecting even snacks/drinks on a 45 minute flight, but they served them. Crew was even more friendly and helpful than usual."
Cons: "E-mailed me advertising a free drink on BOS-->LGA flights, but I didn't see that."

Cons: "My flight to New York was delayed 4 hours. My flight home to Orlando was delayed almost 3 hours. That is absolutely ridiculous and makes me never want to fly JetBlue again."

Pros: "Ticket prices were very affordable. Check in was quick, smooth & easy. Flight was on time. I loved the leg room, the fact that snacks are unlimited & the crew was just super courteous."
Cons: "That my tv & wifi did not work properly on my return flight"

Pros: "Free beer!"
Cons: "Nothing, it was excellent!"

Pros: "JetBlue out of Marine Air Terminal at LGA is a game changer for this New Yorker. It made our lives unbelievably easier - no airport madness, quick security, friendly staff, and timely departure and arrival. It also makes it super easy to get a ride or rideshare (such as Lyft) to pick you up."

Cons: "Onboarding crew was a bit rude and rushing everyone. Forcing people to check in bags even though there was still space in the overhead bins."

Cons: "My overhead light didn’t work. My seat mates tv didn’t work. We were in 13 A & C"

Pros: "Quick and on time"
Cons: "My seat did not go back, and sitting upright the entire flight was very comfortable. When I asked the fight attendant about the seat, he said seats do not go back forward of the exit row. Had I known this, I would not have booked my seat. This information was not made clear to me when I arranged the flight. I am looking to book another flight R/T from Boston to NYC and would appreciate compensation for this upcoming flight."

Pros: "Efficient boarding process. Flight Attendants happy to be on board with you."
Cons: "Nothing not to like."

Pros: "Polite crew. Flight on time."

Pros: "Seats were comfortable"
Cons: "Smell in the air"

Pros: "Good boarding and got to my destination early"

Pros: "the atmosphere, appearance of lga, the wheelchair service attendants-kind, courteous and attentive."

Pros: "Comfortable seats. Good wifi most of the flight. Usual JetBlue professionalism."
Cons: "Not JetBlue's fault but we had to wait on the runway about 45 minutes because of weather issues up north. Otherwise a great flight."

Cons: "Delay, delay, delay."

Pros: "the food options and staff"
Cons: "i reserved two seats together and when we checked in we were sitting apart."

Pros: "Overhead space"
Cons: "departure was very late same thing happen coming back they were late,but the most upsetting was that they lie insulting our inteligent."

Pros: "miss the flight, plane was at the tarmic, door was not close, supperson supervisor was in the plane but gate was close, person at the gate did not try to contect the supervisor, thats not helpful at all"

Pros: "I actually enjoy riding with JetBlue all the time. This flight would've been excellent if it weren't for the children being overly loud, thankfully I had a set of headphones. This flight had a lot of children on it. Other than that I couldn't really complain."

"Passengers behaved and wore masks. Pilot communicative. Flight crew nice."

"They made us check carry ons despite the entire aircraft overhead space being empty"

Pros: "the crew took very good care of us"

"Departed 25 min late with no explanation. Arrival time was very off due to late departure but would have appreciated a better estimate."

"I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though."

"The whole experience was great. Boarding is so orderly. The staff is super helpful. The wifi works great the whole flight so I was able to text for the entire flight. The best part was that it was orderly even when we were exiting the flight."

Cons: "The crew wasn’t super friendly but they were nice."

Pros: "left on time and arrived on time"

Pros: "Well organized and easy to check in."
Cons: "No"

Pros: "Nothing"
Cons: "Idk terrible flight experience with delta"

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "Crew was very good."
Cons: "Seat assignment at gate was inconvenient b/c jt dissuades you from taking a bathroom break before the flight. They can't prefer that you go on the plane."

Pros: "The free movie/entertainment system"
Cons: "Leg room limited, but seats were ok"

Pros: "good service"

Cons: "food options"

Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."

Cons: "Flight was cancelled after multiple delays and waiting 8 hours"

Pros: "I got home alive."
Cons: "The crew was surly. The flight was delayed. We received little information about the delays."

Cons: "If it had left on time Waited 3 hours at the airport"

Cons: "The airport."

Cons: "Delays due to Democrats not making deal"

Pros: "Arrived on time and smooth flight though it was completely full"

Pros: "I was rerouted through Detroit after it was apparent I would miss my connecting flight. The flight was good and I have no complaints."

Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"

Pros: "Everything"
Cons: "No chicken sandwich."

Pros: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Cons: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."

Pros: "The take off and landing were very smooth and the crew was nice."
Cons: "Crying baby aboard"

Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."

Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Pros: "Snacks, cleanliness and crew"
Cons: "N/A"

Pros: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Cons: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."

Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"

Cons: "Delayed for no reason"

Cons: "By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Pros: "Great trips notifications"

Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."

Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"

Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"

Pros: "Got lucky, and got an upgrade!"
Cons: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Pros: "Pleasant crew, newer plane, and very efficient travel time"
Cons: "The boarding process was extremely slow, "Comfort Plus" seats in the smaller regional jet were definitely not worth the upgrade."

Pros: "Crew did an outstanding job"
Cons: "No entertainment"

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Pros: "Overall the service was good. Boarding was very organized"
Cons: "There was a disturbance among 3 other passengers. A member of the crew was in the process of making arrangements to move my husband and myself to put some physical distance between these passengers. I issue is that at no time did he discuss this option with us. He was instituting the move when the male passenger stated he did not want to move"

Cons: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."

Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."

Pros: "The flight itself was fairly quick."
Cons: "We were late by 4hours and they kept changing the times. I wish they would have set it to one time like the other airlines. The seating is uncomfortable and there was no entertainment."

Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."

Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"

Cons: "We should have boarded later if weather was not ok"

Pros: "Nothing"
Cons: "Nothing"

Pros: "Special assistance readily available"
Cons: "The weather"

Cons: "Better organization of when a flight gets delayed at another airport due to weather."

Pros: "Smooth flight"
Cons: "If there were no delays"

Pros: "Everyone was very friendly."
Cons: "More room."

Cons: "Baggage handler lost my bag, grabbed it off plane cabin, never found"

Cons: "Too freakin cold."

Cons: "No personal entertainment system. Has to use my phone."

Pros: "Crew was extremely nice."

Cons: "Delayed flight. Seat didn't recline."

Pros: "A bit more legroom than united airlines. Tvs were a plus. The service was excellent and they give you a full can of soda instead of just a dram."
Cons: "Nothing really it was a great value for the price."

Pros: "The crew looked tired and somewhat friendly. We were delayed about 45 mins and they really didn’t communicate much the Captain did. On the ground we had to wait 20mins for the jet bridge and the door to open and no one said anything. The plane was shut down and turned on again too."
Cons: "More communication with the passengers would have been a bit better !!"

Pros: "The crew were nice people."
Cons: "There was no air conditioning and we were re-routed all the way down to Kentucky on the way back!"

Pros: "Nothing"
Cons: "Landing, temperature, passengers"

Pros: "I arrived safely at my destination"
Cons: "Flight was turbulent, plane was messy, crew had a hard time noticing when passengers needed anything."

Cons: "Flight was cancelled, some staff I dealt with to rebook had some attitude issues, others where fine. Overall not very transparent throughout the process. Definitely could've been much more helpful."

Cons: "Leave on time. My round trip had 3 legs to it and 3 of the 4 flights were late!!!"

Cons: "plane was too hot...AA needs to keep a lower temp and pump air through their plane...on a crowded flight like this was, claustrophobia set in. First time I ever experienced this."

Pros: "Knowing what carousel luggage was at - I suppose."
Cons: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"

Cons: "They lost my luggage. They did not allow me to take her whit me in the plane because i did not fit a suitcase that always travel on top because is small suitcase terrible I will never travel again with amercan airlines"

Pros: "The direct flight was great and made up for the rescheduled flight time in Memphis."
Cons: "Original Flight did not depart on time."

Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."

Pros: "Same size and capacity flight, my instrument was not an issue."
Cons: "For the love of god American Airlines you can’t have one person threaten to arrest you for trying to carry a guitar onboard and then someone else on a flight two hours later personally assist you in packing the same guitar into an overhead."

Cons: "X"

Cons: "Took off late from Minneapolis only to announce that there was something wrong with the plane, no explanation as to what but that we had to circle to burn off fuel before returning to Minneapolis. Switched to a flight to D.C. with a connection to get to LGA. As soon as we sat down on that flight an announcement was made that we wouldn't make our connecting flight. Got to D.C. and asked to switch to go into Westchester instead of LGA which we were denied. So changed to another connecting flight to LGA that didn't take off on time. Offered nothing for any of the inconveniences. Etc."

Pros: "Everything went smoothly."

Pros: "The available movies and games in personal screen"
Cons: "Seat selection"

Cons: "When I arrived at the gate, the flight was on time, but no aircraft was at the gate. The gate attendants left at the time we were supposed to Board, then the departure time changed on the board and no announcement was made. Another gate attendant told me that the aircraft was at DYT, but the reason for delay was crew rest. As the delays continued, 3 in all, we were told that the aircraft was at DYT but we were waiting on a crew to be flown in from Charlotte. Not sure how AA messed up their crew rest schedule on domestic regional jet carrier. Either way, a new gate attendant arrived to take over, and continued to tell us we were waiting on crew. Then the story changed to waiting on aircraft and crew. By the time the 3rd change in departure had been made, and we were still waiting on aircraft and cre, AA failed to continue to update the departure and arrival times. Once we boarded around 9:00pm the boarding time still showed 8:10pm. Then we sat on the runway awaiting departure for approx 40 minutes before taking off. Very poor communication And customer service."

Pros: "BATE AND SWITCH. I BUY A TICKET TO DISCOVER IT DOENST ALLOW ME TO CARRY MY ROLLER BAG ON BOARD UNLESS I PAY A $60.00 FEE, YES $60. I GUESS THIS IS HOW TO MAKE A PROFIT EVEN IF YOU MAKE YOUR CUSTOMER FEEL LIKE A SUCKER! THANKS AMERICAN AIRLINE FOR LETTING ME KNOW YOU ONLY CARE ABOUT YOUR STOCKHOLDER AND THE CUSTOMER IS JUST A WAY TO MAKE THE STOCKHOLDERS AND EXECUTIVES (WHO GET BIG BONUS') HAPPY. SINCE YOU NOW ACT LIKE SPIRIT AIRLINES MAYBE YOU SHOULD MERGE WITH THEM TOO. I WANT BE TRAVELING AMERICAN AGAIN UNLESS ITS THE ONLY CHOICE I HAVE. IM GLAD TO SHARE MY STORY WITH OTHERS."
Cons: "NOTHING"

Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"

Pros: "The mobile updates were helpful and timely."
Cons: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."

Pros: "The actual crew on the plane were great"
Cons: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"

Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."

Cons: "delayed on the plane"

Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."

Pros: "Nothing"
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"

Cons: "Flight was cancelled we were re-routed and didn't get there until 24hours later."

Cons: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"

Pros: "Everything was on time and great."
Cons: "Ever thing was fine."

Pros: "the team was great, boarsing smooth, arrived early"
Cons: "we waited an hour for the bags to arrive on the carousel. What's that about? Get it together and have the bags out in time. We're just sitting here waiting for them over an hour - there are no other arrivals in this terminal. What's going on?"

Pros: "Just being able get home."
Cons: "After madly rushing to get to the gate, we found out 5 minutes before scheduled boarding time that there would be a 15 minute delay in boarding. After that, we were told there would be another 30 minute delay. Once we were on board and the cabin doors were closed we were told there would be another 55 minute delay. Also, LGA is such a mess these days due to construction and would have been nice to get an email notification beforehand about it. We barely made our outgoing flight!"

Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."

Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."

Pros: "It was good fly can't complaint the attention was great"
Cons: "When I was flying to Arkansas from NY they didn't give anything to eat"

Pros: "Very efficient boarding, comfortable coach seats, good crew"
Cons: "No food! except pretzels and sandwiches for purchase. I didn't purchase a sandwich but on the outbound flight, the two guys next to me did and were both vocal about their disappointment with what they received for $9. And they were strangers who didn't talk to each other the rest of the time, so I think they meant it. Also, entertainment: they had a movie on the pop-down screens, and 4 free movies to stream to your device using on-board Wifi, as well as 2 TV shows. So maybe I'm being harsh. But it was a transcontinental flight and they didn't have headrest screens loaded with movies. Is this only for international flights? The movies were bad, or at least not appealing to me ('Keanu' and 'Zoolander 2'). It was possible to pay for additional movies, but who wants to do that? It was sort of the EasyJet model, where you get good basic service but pay for everything additional that one gets for free on Delta. Maybe that was reflected in the price I paid for the ticket, but I was expecting that AA would be in the same league as United and Delta. One nice perk: free wifi for T-Mobile customers, including me."

Pros: "I like that the crew was professional and courteous."
Cons: "That I was there and hour before my flight and my seat was given up. I didn't like that people are allowed to retract all the way making my flight uncomfortable."

Pros: "The gate crew in Roanoke were professional and helpful. The next day's flight was on time and uneventful."
Cons: "The flight attendant was unfriendly at boarding. He did not say or play any pre-flight safety announcements. We were told the flight might have to refuel in Richmond due to major weather delays in LGA. When we were landing they said they expected a refuel and a quick turnaround in Richmond. On the plane after landing, I learned via my phone's internet the flight was cancelled. They never announced it on the plane. At the final moment before we disembarked, the crew told us to be sure to take our belongings. When we landed, Flightaware showed delays of 45 minutes at LGA. AA never took responsibility for the problem though the gate crew mentioned they canceled the flight because the crew was going to be over their maximum hours. AA really couldn't plan to allow for up to an hour delay? I feel disrespected and even deceived. Although it was clear that flight attendant really needed to get off that plane. At the gate, we were told there were no available flights to NYC and were stranded overnight in Richmond. AA did offer a hotel pretending it was a courtesy since they claimed the problem was weather related and not theirs. We chose to stay with relatives and were told AA could only provide transportation from the airport which we did not need. We often have problems and cancellations on this route from when it was branded a US Air route to the present, but this was egregious."

Pros: "Very professional and friendly."
Cons: "N/A"

Pros: "Quick trip !"
Cons: "Getting off was congested, people all got up at once"

Cons: "The flight was delayed for approximately 3 hours for mechanical problems."

Pros: "The crew was nice!"
Cons: "Just a small plane, subject to turbulence. Not much that can be done, though if they ever redo the seats for a little more cushioning, that would be nice."

Pros: "Smooth travels"
Cons: "N/a"

Pros: "The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!"
Cons: "The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!"

Pros: "Not much. The crew was friendly."
Cons: "Everything other than the crew!"

Cons: "Delayed flights flight"

Cons: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."

Pros: "Did not really like it."
Cons: "More communication from the boarding staff. The delays kept increasing. Due to weather, we were delayed 4 hrs. They only decided to accommodate everyone with water and snacks 3 hrs into the delay."

Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."

Pros: "Crew was night"
Cons: "Mechanical delay, then no air conditioning on our side if the plane, missed connection, terrible customer service"

Pros: "We landed in NYC -- although it was first announced as Dulles."
Cons: "This flight was on Canadian Air under the auspices of United. I was not allowed into the United Club lounge despite the fact that I had business class ticket. I was informed that a business class ticket isn't sufficient for using the lounge when flying domestic. It is only good when flying international. They call that customer service. I generally avoid domestic airlines because of the customer service. The flight attendants were not happy to serve you. It's a small flight but they didn't even offer a snack -- you had to ask for it. And then they brought over a small basket with nuts, chips, candy bars, and a muffin. I took a muffin and it stuck to the roof of my mouth -- very poor quality. When I asked for a snack the flight attendant replied cocktail or soft drink never saying whether or not a snack was available.. She said this a couple of times before I could repeat that I wanted a snack to which she replied you want something to drink with that. I've been on many short flights in Asia and they will deliver a full meal and you don't have to ask for it. There was no entertainment but United did send an email explaining how I could purchase entertainment to play on my own device."

Cons: "We were forced to use another airline and we landed in NYC about 5 hours later."

Pros: "The flight time was short"
Cons: "Cabin crew seemed cold and distracted I was done of the last to board because I came off a connecting flight. And I was made to check my carry-on at the gate, however when I boarded the plane I saw plenty of overhead room. The carry-on bag that I had to check was scoffed."

Pros: "Nothing. I didn't take the flight."
Cons: "They didn't get me to New York. Our original aircraft was stolen to use for another flight. So we needed to wait for another plane that wasn't due until 90 minutes after our scheduled departure. This second plane had maintainence issues. After 4 hours waiting I got on a Delta flight."

Pros: "Nothing"
Cons: "Pilot admitted error. They did not even know what was going on. 3 hours late due to last min maintenance after the plane had been on the ground since last night. No supervisor came even though we asked the captain to contact one. We were ignored. Total clusterfuck. Pilot was courteous and professional but front desk was Frazzled and incompetent. We were hugely inconvenienced and missed our obligations with no offer of compensation. Then when we finally get on the plane they kick us off!!!!!!!!!! Now they are saying a 630 departure for a 2 pm flight. This is beyond acceptable and I am about to call the local news and am sending them video of your gross incompetence. I want to be contacted at 815-527-1935 immediately. My time is valuable and no part of this delay is acceptable. I want full flight vouchers for this debacle"

Pros: "Easy boarding process, clear instructions and fast."
Cons: "Crew members seem totally uninterested in their jobs- no personality/no interaction at all."

Pros: "Friendly gate attendant. Flight was early into LGA. Going through check in and security was a breeze in Denver, even with the long lines, a lot faster than what was expected."
Cons: "Wouldn't allow me to connect to the "free" entertainment. The leg room was lacking even for someone at only 5'7""

Pros: "On time departure and arrival"

Pros: "The ar very friendly"

Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Pros: "Air Canada seats were much more comfortable than the United flight seats."
Cons: "I had to leave the terminal and pass through security again. United did not let me reserve my seat on Air Canada. They did not even tell me where my connecting flight could be found."

Pros: "Pilots had great skill and provided a very comfortable flight despite bad weather. Exceptionally smooth take off. The newer planes being introduced are very nice, too."
Cons: "I didn't realize how amazing the United Airlines app was. Shows all kinds of cool info on your flight and free media. I am now shocked st how ignorant people are to write complaints regarding delays due to weather. It's for your safety. Appreciate technology and respect Mother Nature fools."

Pros: "Despite delay, flight arrived at gate on time."
Cons: "Insufficient meals available for the passengers. Flight time was moved back twice and then up. It can really cause problems for people when departure times are moved up. In flight programs were good but no headphones provided. Good thing we brought some!"

Pros: "The gate crew was nice. I like the smaller plane."
Cons: "Too MANY Announcements . There were too many automated announcements and crew announcements after take off. There were about 6-8 announcements during a 1.5 hour flight at 7am. The first 5 announcements were the same, no new information until 1hr into flight."

Pros: "on time"
Cons: "Seat pitch smaller than every other airline (except frontier) and no free movies on demand"

Cons: "Flight was delayed a few times , learned once i got to the airport flight was delayed .. and delayed 2 more times while on the plane .... They didnt know which way the bags were located ...(baggage claim or at the door way of exit of the plane )"

Pros: "Nice comfortable seating. Fell straight to sleep"
Cons: "Nothing"

Pros: "Fast boarding, smooth flight, almost on time landing despite light snow in NY, flight was not full which was a big plus, there was enough room in overhead bins thanks to fewer passengers on board, bigger than average built in seats monitors"
Cons: "Direct TV too expensive, no other entertainment option"

Cons: "The air hostess were horrible!! It felt like they didn't know what they were doing. We sat for hours. I had a messages that the fight was delayed before they announced it. The first gate cancellation was never announced. New passengers boarded and it was a free for all . Those passengers lied about seating and pushed their way on. We believed them until one said that United offered them an earlier flight and choice of seating."

Cons: "There was no gate agent until about 6 minutes before the flight was scheduled to take off and when got there they were rude to customers and dismissive."

Pros: "We did not return on the flight.family illness. From San Francisco to Memphis was terrible."
Cons: "This was the smallest amount of space I have ever sat in on a plane. Totally ridiculous. To shink the amount of space for seating & ile space.. There are three seats per row when there should only be two"

Pros: "Friendly staff"
Cons: "All three seats were purchased together and we were all split up in different rows, 3 hr flight and you have to pay for any movie with only a selection of tv clips to try and induce you to spend $"

Pros: "The comfy seats"
Cons: "The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding."

Pros: "the crew was very kind and helpful. Love the inflight entertainment"
Cons: "They were running about a hour late but they gave us free tv entertainment to pass the time."

Pros: "United spokesperson was able to get me on another flight out of O'hare. She was awesome."
Cons: "Nobody at the gate was helpful. They just kept saying check the board."

Cons: "The flight attendants were disrespectful to not only me but to other passengers. They were not attentive! The plane was dirty."

Cons: "The flight to New York was delayed over 6 hours and we did not get anymore information than "air traffic control." A very upsetting experience overall."

Pros: "Nothing"
Cons: "Your crew and service atrocious"

Pros: "i was moved from my flight the day earlier to this one because i was sick. thank you! flying 6 hours while sick is the WORST. and i had a window seat!"

Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."

Cons: "The gate crew were so rude. We were delayed for two hours and all they did was shrug their shoulders at us. So frustrating."

Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"

Pros: "Again the staff was marvelous!!"
Cons: "I got stuck between two big guys. I couldn't move and they were not kind. Also I was never asked about seats, which is fine, but when I purchased 3 tickets together I would expect that we would be assigned together."

Pros: "The boarding process was smooth, the crew was courteous."
Cons: "I want able to select my seat and ended up being separated from my sister. We had a 3 hr lay over due to problems with the plane. By the time we got to our destination we almost didn't get a rental car. There was some turbulence on the flight, which is expected. Landing was very rough, came in too fast and hit the breaks so hard I thought I was going to end up in the back of the seat in front of me."

Pros: "Quick, pleasant, & timely"
Cons: "Flight attendant asked if my boyfriend was my son, then went from son to husband to friend. I told her boyfriend. We are 2 years apart in age. Flight attendant was pleasant but she should have just kept her mouth shut if she was unsure. Our relationship status is none of her business. She meant well & is pleasant bur I was on call before & did look tired. Asking if my boyfriend was my son did not help the situation."

Pros: "I liked the free entertainment I could watch on my iPad."
Cons: "We were delayed over an hour going to NYC and were delayed 3.5 hours going back to Chicago. Terrible and exhausting."

Cons: "There was confusion on where to go check luggage and what duty free items could be carried on board."

Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."

Pros: "I got stuck in security but the United staff waited for me to board. I am grateful they went the extra mile because I chose to fly that day in order to make it to an important event."

"I was in the airport since 6:00 am for my flight at 7:00am the plane kept getting delayed reasons I do not know. We finally pulled off at 3:45 pm and landed at 7:00 pm. I took a early flight so I can make it to work I missed an hole day of work because of so many delays."

"I get late to my meeting cuz the fly was one hour late"

Pros: "Nothing i thought it would be the price but that is not worth the headache to this trip. You pay for what you get."
Cons: "Not paying for carryons, having water to drink. Not so many changes and charges. I will never fly with this airline again"

Pros: "Smooth boarding process"
Cons: "Flight was delayed, flight crew were not able to set boundaries with other passengers who would get up and delay the take off"

Pros: "The price"
Cons: "There was nothing on the plane but seats"

Pros: "Clean plane. Friendly service."
Cons: "Flight was delayed . Baggage took forever to reach carousel"

Cons: "Had to pay $40 for carry on and 17 pp for seat assignmnent then didn’t have the seats chosen. They charge for softdrinks and no free snack. Flight arrived 3 hours late (weather) ... seats don’t recline - no entertainment at all and tray table couldn’t support a styrofoam takeout nor a laptop"

Cons: "if you have a hard engagement that you have to make, i hate to say it, but use a bigger airline. These guys are not dependable nyc -> miami. Have had 2 flights cancelled and delayed over 6 hours in the last 6 months. Only one scheduled flight everyday. If you can risk it, fine, but otherwise not worth it."

Cons: "I know this is a budget airline but I felt I was on a broken down bus. The fees for bags are insane, especially during the holidays?"

Pros: "Initial booking price only."
Cons: "When they have published on their website that a personal item sized 14 x 18 x 8 inches and fits under the seat in front of you flies free don’t believe them. I measured my bag and the dimensions published on their website were the EXACT measurements of my bag with all wheels and handles included they still charged me $45 to carry on the plane. The bag even fit into the luggage measuring thing they had at the gate. The only thing sticking out of it were my wheels by 1/2 of an inch. When I measured at home they were even within the measurements posted on their website so I think the luggage measuring tool they use was off. Even it it weren’t, this is a completely discretionary issue that is COMPLETELY up to the agent you deal with. I am an elite traveler with many different travel brands and I’ve had a bag weigh 53 pounds and the agent has let it slide and I’ve had others that were very “by the book” which is fine. A policy is a policy and I respect that completely but this was downright wrong because I know without a doubt that my measurements were correct and even the weight of less than 35 pounds was correct. They also didn’t let me see if it would fit underneath the seat in front of me before charging me. Had they offered that and then if it didn’t made me pay I would have been ok with that but none of this was allowed. My suggestion is not to get caught in their dirt cheap airfare because they will find a way to screw you in the end. They lost a customer for life over $45 dollars. I went all the way to customer service management over the phone and all they did was credit me $15 for the issue which wasn’t fair in my opinion because of all the hoops I had to jump through to get that done was exhausting. Think before you click “BOOK NOW”! The airline overall was less than mediocre as well. Definitely nothing worth flying again even if I hadn’t had the issue I had. I’d pay more for more next time."

Pros: "Crew was always nice, plane was clean. Appreciated the 50 dollar voucher I was given from my previous delayed frontier flight (LGA to CVG) - it was nice to receive it without having to ask."
Cons: "Seats don't recline, everything is an extra charge (was not notified that selecting a seat or having a carry on was an extra charge when I booked via Kayak, added 100 dollars total to my round trip - misleading), no tvs."

Pros: "Flight crew was amazing, they really work hard to make up for the bare bones no frills flight."
Cons: "$45 for a carry on? Seats are like folding chairs. They don't even recline. $3 for a bottle of water? on a 4 hour flight, no snacks, beverages and a barely padded metal chair that doesnt even recline? For a short hop it would be ok. For a trip cross country. NO WAY!"

Pros: "Plane did not crash. Thankful that the water was free and there was no charge for cabin pressurization."
Cons: "Steerage accomodations deceptively marketed. Was on a Delta flight 2 days earlier (at a lower price). Couldn't believe yours was the same model plane, Congratulations on having designed the most mean SPIRiTED seat in the airline industry - deliberately less undersest storage and no cushioning or reclining so you can pack in like sardines, only to find on ticket checkout that I would have to add a special premium because the right to sit is not included in my ticket price. By the time I discovered I'd be paying for my cup of coffee, I wasn't even surprised. I, and the two travelers I met sharing my row, were first and last time customers,"

Pros: "Smooth boarding and deplaning. Very pleasant crew."
Cons: "The seats were uncomfortable"

Pros: "The flight was faster than expected which was very nice. Was a smooth ride for the most part."
Cons: "Baggage takes way longer than other airlines I've experienced to pick up from claim. Wish their were free snacks available on board."

Pros: "It wasn't over sold or a full flight and there wasn't time wasted boarding."
Cons: "Baggage fees and we hit turbulence during take off and the pilot never made an announcement. It was stormy in ATL so you'd like to be warned. The flight attendant eventually made an announcement after there were screams as the plane dipped suddenly creating a roller coaster drop effect. Also the seats were impossible to get comfortable in, the arm rests too small and they didn't go up so although no one was next to me I was trapped in my seat. Also because I was in an exit row it didn't recline. Oh and the reading lights are aggressive. I wish I'd packed an eye mask to block out that light and the light from the exit sign. Thankfully it was a short flight. The airfare is cheap but after you pay all the fees you might as well book on a more comfortable airline."

Cons: "frontier was awful. they pushed our flight out of new york back three times and then canceled in the middle of the night, saying they didn't have partnerships with other airlines so couldn't get us out until the 25th (the day before our return flight). we talked to both customer service on the phone (20 minute wait to get someone) and gate agents and EVERYONE said they weren't authorized to give us a refund for any of the inconvenience and unanticipated expenses. ultimately we ended up flying out of philly (paying for our own bus tickets) on AMERICAN (paying for another flight with our own money) to get to our family in denver. on the way back they weren't going to let us check luggage for free, again saying no one was authorized to do that until thankfully they discovered a note from the manager we spoke to in nyc. otherwise they would not have given it to us even after we spoke to the manager in denver. we boarded our return flight to find that we couldn't sit down as someone had vomited (not frontier's fault), and that was the cherry on top. we just burst out laughing because the whole thing was a disaster. we ended up spending the same amount as our "inexpensive" frontier tickets and more on fixing the trip ourselves because they wouldn't help us at all. truly a terrible experience and i don't anticipate flying frontier again."

Pros: "The flight was on time."
Cons: "Bait and switching pricing - awful. You have to pay for your seat - literally, along with your carry on bag. Cannot even get water on the flight - all beverages are charged. Gate staff tried to charge me an additional $50 for an 'extra length' seat, even after I explained to him that I had already paid for the 'perks' benefit and showed him my receipt and boarding pass. He insisted and I finally logged on to my phone and upgraded my boarding pass myself in his presence! All he said was, "wow. you made out." Awful awful. The best (worst)? They actually checked in and boarded a customer with a Delta boarding pass (it was crumpled, the gal was young and was just trying to make her flight, she was a bit confused.) THEY DID NOT SCAN THE BOARDING PASS!!!!! She boarded the plane and of course no seat for her. More confusion as she now had to get off and make her way to the Delta terminal, resulting in her missing her flight. It was the same brilliant gate clerk who I dealt with earlier. Frontier admins will hear about this as this breach of protocol was a serious security issue. Will never, ever, fly Frontier again."

Cons: "Round trip flights were delayed and many other frontier flights also had delays."

Pros: "I like that Boarding On time."
Cons: "I paid $35 for my carry on bag. And even can't find the space to put it on the cabinet above my seat. Flight attendant just tell me to look for another space. They never help me anything. It took me a while to find the one far away from where I was seated. One of male flight attendant opened the cabinet above my head, maybe grab his stuff but one bottle of water fell down. It almost hit my head and luckily it just touched my shoulder. It was my horrible experience. I picked this flight because it fits my schedule. Next trip I will never take it any more."

Pros: "Friendly crew"
Cons: "I had to pay separately for my seat after purchasing my flight as well as having to pay for a carry on bag separately... don't try to make me pay for stuff I need like that!"

Cons: "All of the self check-in kiosks were down. Only two people were working the desks. The check-in line was out the door and it took hours to see a representative. Then, the barcode Frontier provided on the boarding pass did not scan with the TSA. I was denied access to screening and sent back up to Frontier's desks. If it wasn't for the generosity of several people in the line, I would have had to wait another several hours before seeing an agent. The inexpensive ticket is not worth it, especially considering one must pay for a carry on. Absolutely the worst experience I've ever had flying."

Pros: "We made it safely to our destination."
Cons: "We made it safely to our destination, but the Memphis airport TSA performed like the lower level bugs they are. The flight was overcrowded. Took an hour and a half to get our luggage."

Pros: "Check in every thing was smooth. Your staff is very hospitable."
Cons: "My original flight was cancelled due to the strom. I rebooked for the Sunday because i was told you were rescheduling for Sunday flights only. I would have preferred to reschedule for Saturday but wasn't allowed. To my surprise you had flights Friday snd Saturday after the storm passed which were already full. I missed events i already paid for which i was upset. I felt i should have been notified about the open flights and given an option to reschedule with no penalty."

Pros: "Nothing! I was just happy we had a safe flight."
Cons: "This was my first and last time ever I would flight with this airline! I don't know where to begin! from the rude receptionist at the counter telling me "I'm just following the rules..." to the uncomfortable seat that don't recline. my ticket cost me almost $500 to Denver, that should cost half! because the airline, forced a hidden fee of $40 for a carry on -both ways $80- ! and to top that, it was an uncomfortable ride, seats don't recline, and they had no Entertainment screen, no food, and rude service."

Pros: "Plane didn't crash."
Cons: "Horrible from start to finish. Difficulty getting boarding pass from Kiosk. Constant gate shifting – four times with an 1.5 hr delay – ensures you can't wait comfortably for flight. Very poor communication. Had not expected a full-price fair ($250 one-way) to include zero amenities. Seats, that you pay extra for, do not recline. Counter staff appears to be trained to hassle and hustle customers rather than provide service. Flight staff was rude and irritable and rebuffed any attempt at friendliness."

Pros: "My True Experience"
Cons: "I like the fact that the pilot informed us of pertinent information like time expected to arrive, Turbulence and why, how long we maybe staying in the runway and why. The stewardesses were very nice, professional and patient with some of the annoying passengers."

Pros: "The price and the baggage options"
Cons: "The service. While traveling it is already stressful and to have reps that does not show any signs of caring if the passengers return as a guest or not. I missed my connecting flight and no one cared at this airline."

Pros: "Nothing"
Cons: "Outgoing flight was delayed by 18 hours. Cancelled my inbound flight and purchased a last minute flight with another airline and still haven't received a refund."

Pros: "Flight was delayed 3 hours, then flat out canceled at the last minute. The next available flight they offered to put me on was 4 days later. I am not a high maintenance traveler, but I was downright appealed. Frontier refused to provide any coverage or even vouchers for hotels. Worst flying experience of my life."

Pros: "Not much"
Cons: "Uncomfortable seats; ruined handle on luggage;"

Cons: "We missed out flight because Frontier originally delayed the flight 45 minutes, only to take off on time, with no announcement or update to the flight status online. We went to the gate 15 minutes after the original departure time to be told it had already taken off. We checked the status of the flight multiple times online to avoid this very thing and the online status never changed. When we went to the Frontier desk to re-book on another flight, the attendant told us she could get us to New Orleans (we were going to New York) - NOT HELPFUL. We ended up booking another flight on Delta to get us home."

Pros: "The pilot was nice and the plane was very clean."
Cons: "One flight attendant was yelling all over the plane instead of politely walking up to guests and informing them that the overhead baggage holders were full. Also, there seem to be a mix up with seating as before the plane doors closed, this same flight attendant allowed a guest to move to another seat, only for the ticket attendant to walk back on the plane and inform the flight attendant that she needed those seats. I usually fly with Delta, American Airlines, and in my 30 years of traveling have I not seen such unprofessionalism with regards to miscounted seats and the way the flight attendant handled those customers."

Pros: "Affordable flight to relevant destination"
Cons: "The cabin A/C did. It seem to be working. I was hot, uncomfortable, sweating, and struggling to breathe. Also we landed something like 20 minutes early but sat waiting on a gate - nearly an hour, until we were late. There were some people missing their connections. The cabin airflow was not running while we were sitting waiting on a gate all that time. I was gasping for air by that point. Then we were asked to remain seated while those missing connections could de-plane. I understand and empathize but I was desperate to get off that plane -'it was stifling! No food or even a glass of tap water unless you wanted to whip out your credit card. Lots of hidden fees, not really that cheap after you pay for a seat assignment, a carry on bag, a checked bag.... Boarding was chaos, they did not adhere to the zones in the Memphis boarding. No food, no entertainment - nothing to rank there."

Pros: "Efficient"
Cons: "The Southwest-style pay for everything model, except that the base price of the ticket was fairly expensive. So I felt like I was being nickled and dimed and ripped off. Seats were horribly uncomforatble. Tray tables that hardly count as a table (my brought onboard meal wouldn't fit on it) and lack of any entertainment all made me feel like I was traveling in the cargo hold."

Pros: "the low initial fare"
Cons: "leg space non existent tray table too small, can fit a lunch box carry on policy - there's no carry on allowed"

Pros: "Boarding was great, nice & smooth"
Cons: "There were two of the most loud & disruptive children on board traveling with a mother who had no interest in trying to calm them down or separate them. They were old enough to know how to behave and this all started well before the cabin doors closed - they LITERALLY drew blood from one another. Why did the crew leave it to other passengers to have to say something? If they had been drunk & belligerent adults they would have been removed but because they were belligerent children everyone looked the other way. It made for a completely miserable experience like none other I've ever experienced on any airline."

Pros: "I didn't like anything."
Cons: "The flight attendance wouldn't sell me water or give me water when I asked for it on the plane. This was before the plan was descending, so he literally had no excuse. She didn't even have the common courtesy to come to me and say she wasn't going to give me any water. We had to ask her why she didn't provide water even when she had a water bottle in her hand. I will never fly with Frontier again. Also they try and trick you with cheap airline tickets initially, but then charge you $40 for 1 checked bag each way and you don't get any perks! Not even water. This was terrible."

Pros: "Nothing really."
Cons: "They made me pay 60 dollars for a carry on at the gate, they were also very unorganized. There was no flexiblity. Staff was ok on the aircraft."

Pros: "The seats remind me of wooden school house chairs - narrow, hard (no padding) and don't recline. Fly another airline. By the time your done paying all the gotcha fees you didn't save any money flying this economic airline."
Cons: "Bare bones as it gets. There is zero entertainment - no tv, no wifi, ect. Seats are the cheapest I've ever seen in the travel industry. All the passengers were hunched forward because the seats were so uncomfortable. The trays are wide enough to hold two drinks. The trays can't hold a laptop or a magazine. Water is free which is one upgrade which is better than spirit. However, spirit had cushioned seats that recline."

Pros: "Price real good if I hadn't been change $60 for luggage"
Cons: "Extra money for luggage tried to charge for carry on bag coming from NY $40rxtrs amt was more than Delta or Southwest plus flight return too late spent day in NY no one at baggage check-in at 10:45 had to wait until 2or3:00pm"

Pros: "Nothing! Besides one lady that was nice."
Cons: "Everything! They charged me $60 for my carry on bag, didn't have free peanuts or water, and was very uncomfortable!!!"

Pros: "I need and want a refund."
Cons: "Barbara, the manager at Hartfield/Jackson in Atlanta is very rude and has no compassion or interest in customer service."

Cons: "My girlfriend and I struck up a conversation with a woman sitting next to us in our row about an hour into the flight. About 10 minutes after that we notice the woman in front of us is glaring at us, writhing around in histrionics, holding her ears, cursing to her husband and basically making every passenger around her look at each other wondering "what is going on with this woman"? Finally this woman turns around and is staring at us. I ask her if there is a problem, and she replies "yeah. There is. You're saying "like" too much. Can you just shut up?". Wrong thing to say to me. I called her a few choice words which I won't repeat, then her husband gets his tough guy act going, by this time everyone around our seats are uncomfortable at the rising confrontation. The flight crew come over and try to move them, but they refuse to move. My girlfriend and I end up moving our seats to avoid the flight being diverted and ruining everyone else's plans. For the last hour of the trip we sat seperately in the back of the plane. Once I moved I was speaking to an older couple next to me about their plans, showing a visiting family the features of the New York skyline as we landed and giving them advice on traveling in NYC, so apparently my voice didn't cause anyone else who wasn't either drunk or crazy to begin an argument with me. I know the issue has nothing to do with kayak or the airline, just a maladjusted few people that can't be in public, but that was hands down the worst flight I have ever had."

Pros: "This flight was horrible from start to finish. This was a flight from Miami to New York, scheduled to depart at 2:25 and arrive at 5:25. Around 1:30 we were told we'd be departing at 3:30 instead due to "weather at LaGuardia." I'd like to point out that countless friends and family, and also every weather app known to man, assured me there was absolutely no bad weather in the New York area and in fact there wasn't supposed to be until that evening, when there was a chance of thunderstorms. So if anything, delaying the flight only increased our chances of running into said bad weather. In any event, we boarded at 3pm and then around 3:30 were told we'd now be delayed again, probably departing around 4pm. So we sat on the runway like idiots. We did leave shortly after 4pm, and then once we got to the LaGuardia area about two hour later, we were told we needed to refuel (????) so we were being rerouted to Raleigh. About 40 minutes later we were told there was a storm in Raleigh so actually we would be going to Newport News. This is absolutely no joke, but the flight crew nor the pilot knew which state Newport News was in and upon arriving they announced we were in Virginia and said they knew that thanks to a Google search. Keep in mind it was now about 8pm and we had all been prepared for a short flight that would arrive hours ago, so everyone was beginning to get really hungry and irritable. This is where the flight crew started to really, thoroughly suck. In addition to being completely rude to anyone who tried to ask if we could get some more information, they were CHARGING people for water and offering nothing in the way of food. Only after a passenger begged did they dole out granola bars and cups half-filled with water around 9pm. Also, this entire time we weren't able to leave the aircraft and this was when the bathrooms decided to go out, and they were out of commission for about 30 minutes, so that was fun. We finally got into the air around 10pm and landed in LaGuardia by 10:50. Also, just a note, but when we took off in Newport News the weather had turned and there was heavy rain and lightning. We had no issue taking off during the storm, but apparently the storm was the reason for the initial delay? Whatever. Anyway we finally landed in LGA after being on that plane for 7+ hours. Then, just when we thought it was over, we were told there wasn't a gate open and we would need to sit on the plane and remain on the runway for about 30 minutes. 30 minutes was actually more like 45, so around 11:30 we finally, FINALLY could get off and I have never seen passengers de-board a plane so quickly. Overall this was one of the worst experiences ever, and while I try and be understanding when it comes to delays, what really put this over the edge was 1) the lack of reasoning for the delays and 2) the incompetency and rudeness of the crew. They made no one feel safe or comfortable. This was the absolute worst."
Cons: "Everything. I genuinely can't think of one plus, aside from the comraderie of the passengers."

Cons: "I didn't like the fact that this airline is suppose to be the affordable airline and I actually spent more on this flight than my Delta flight and I got less out of it. There was no wifi available, if I wanted a drink or snack I had to pay for it and the seats weren't as comfortable as well as no power outlets available. I also had to pay for my carry on. I will no longer fly frontier. I do have to say the staff we very kind and professional."

Pros: "I like that the plane didn't crash. Other than that Frontier's service, from paying for your carry on and beverages and the ticket agents to the flight attendants was, I imagine, worse than a greyhound bus ride. I was able to download the frontier app and get my boarding pass, and make the flight (drenched in sweat from running through the airport) as they were closing the boarding door. Thank god for cardio and determination."
Cons: "There were five ticket agents at the counter when I got to the counter (an hour before my flight). All five of them were helping one person and talking to each other for about 10 minutes. Then one split off to help the next person in line - or just to get a laugh by telling the couple they weren't make their flight and they weren't going to drop anymore bags to the plane because we were close to the 45 minute cutoff before the departure time. Perhaps if they had been working as a team rather than a gang the whole lot of us would have been checked in on time. When I got on the plane (after asking folks in security if I could get in front of them and running like a madman through the terminal) the flight attendant was the pinnacle of passive aggressive annoyance. This was my first and probably last ticket I buy flying frontier."

Pros: "Leg room was decent"
Cons: "Had to pay for y carry on and I wasn't sure why. Hospitally wasn't very good"

Pros: "I liked that i made it to my destination."
Cons: "I do not like that the website does not clearly state that a backpack is a personal item. But here is the con, they say pay now for the bag or pay more at the airport! So of course you pay. On my return and upon picking up my boarding ticket i asked about my backpack and she told me it was a personal item and that it is free. She handed me a ready made slip of paper to call for a refund and said she would make a note in the system to this effect. When i called for my $80 refund i was told well the note in the system only mentioned your return flight so we will only return for that flight. Ok..ok. You see where im going with this. This is a class action lawsuit in the making."

Pros: "The flight was better than the flight going to Atlanta because the plain was newer and had better seats. The flight crew was great going and coming back."

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COVID-19 information

Safety measures for airlines flying from Memphis to New York LaGuardia Airport

Airlines flying from Memphis to New York LaGuardia Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Memphis to New York LaGuardia Airport

Mandatory masks

Masks required on board, masks provided on flights from Memphis to New York LaGuardia Airport

Social distancing seating

Middle seats unavailable to book on flights from Memphis to New York LaGuardia Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Memphis to New York LaGuardia Airport

Book cheap flights from Memphis to New York LaGuardia Airport

Recent round-trip flight deals

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