Find Cheap Flights from Miami to Mexico City Benito Juarez (MIA - MEX)

There is no food service, not even paying for it.

The spacious seats.

On time

No free water or soda

We left right on time and arrived a little ahead of time. Both take off and land were smooth. Personnel on board very attentive and courteous

Flight fare does not include no amenities not even a sip of water. You have to pay

The hospitality of the crew

Did not get any headphone to listen

Nothing! It was a horrible traveling experience

Check-in was a nightmare. Lines had no definition as to what they were for. many lines with no one knoe=wing what they were for ( check-in, drop-off?) Staff was useless!!! Terminals didn't work, staff at check in could care less about your frustration. Seating is uncomfortable! I paid extra for supposedly better seating it was worse than I have EVER experienced. Crew was unfriendly and aloof. Served One drink, no snacks on a three hour flight and dint pick up trash for 1.5 hours. Departure delayed and sat on tarmac for about 45 minutes. I hate this airline and will avoid any future trips.

Efficient boarding process and friendly helpful staff.

We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate.

My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo

The Departure time it's too late

None

Flight change without warning, lost baggage, lack of OB entertainment, non-existant customer support employes at MEX

Huge delays and lack of communication to explain what was going on.

Great legroom for what's perceived as a budget airline. On time departure and organized boarding. New airplane and complimentary drink service.

I paid Volaris extra to use the CBX bridge. They ate that money because our boarding passes did not have the information and we had to pay again. On the way home the Volaris agent insisted we had to pay the Mexican immigration tax as foriengers. However, Mexican law only requires it after a week and we were there for only four days. Then another Volaris agent said my aunt couldn't fly within Mexico with her Mexican ID. He insisted she needed a passport. This airline is either completely incompetent or robbing people. They don't even offer you water on a three hour flight.

The flight departed and landed on-time. The crew was friendly and helpful.

The space between rows is very tight.

It was delayed an hour!

All good.

The staff never care us....

Warm, nice people, food is OK, and considering that almost all other airlines have discontinued this.

Old plane, tight space, almost no reclining at all, VERY LOUD speaker system for public announcements

It was comfortable enough, clean, and the crew was nice. We landed on time and without any complications. It was a very good price.

There isn't any entertainment, and the food and beverages have an extra price, even the water.

Boarding Check in was smooth and well organized by group number.

Connection in Mexico City Airport Terminal 1 is a nightmare if you don't know Spanish.

Nothing

Plane Food

Good attention, well management of lugaje, wc clean

Creew elderly , poor food, no enterteniment, bad sound,