Find Cheap Flights from Miami to Mexico City Benito Juarez (MIA - MEX)

There is no food service, not even paying for it.

The spacious seats.

Efficient boarding process and friendly helpful staff.

We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate.

My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo

The Departure time it's too late

None

Flight change without warning, lost baggage, lack of OB entertainment, non-existant customer support employes at MEX

Huge delays and lack of communication to explain what was going on.

Great legroom for what's perceived as a budget airline. On time departure and organized boarding. New airplane and complimentary drink service.

It was delayed an hour!

All good.

The staff never care us....

Warm, nice people, food is OK, and considering that almost all other airlines have discontinued this.

Old plane, tight space, almost no reclining at all, VERY LOUD speaker system for public announcements

Nothing

Plane Food

Good attention, well management of lugaje, wc clean

Creew elderly , poor food, no enterteniment, bad sound,

I really liked the service and en comfort

1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful

1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing