To be honest nothing really.
Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers.
I did not like anything.
Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.
Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent.
Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot.
Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry.
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At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
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