The crew the employees were friendly and excellent. There was a problem with the plane and they had workers there immediately working on it. They made sure the people that had immediate connects knew what gates they had to get to and had them leave the plane first. Very thoughtful.
We waited over an hour for our luggage to arrive at the carousel in Seattle.
Like the friendliness of the crew, each flight had a very very drunk person next to me and the last flight had a very obese man pushing me into the aisle while the crew kept ending up hitting me in the shoulder with the beverage carts.
Flight was about 30 minutes delayed. All staff were friendly and professional while keeping us updated.
My screen was hard to change channels….seemed it was worn out….i just gave up and read a book I brought
Booked a first class ticket from Anchorage to Seattle but was denied complimentary access to Alaska Lounge as our 1500 mile flight wasn’t long enough’
We were lucky to be seated in an upgraded row and received free drinks!!
Everyone was very helpful. My only critique was the very hard landing in Seattle. We felt the G force.
It was absolutely terrible due to the mother and her two children sitting across from us. The 2.5 year old jumped up and down on the tray table. Every time the kid screamed the mom would grab the kid and scream even louder into his face. Horrible flight. The mother stayed on her phone playing while the kids were so destructive to others hanging over seats, she never once tried to comfort or discipline them. She never once said you cannot jump on tray table. Definitely the worst flight ever. It was my first time with Alaska Airlines.
It was great. There was legroom. The food I ordered was creative and flavorful. The crew was kind and fun. Definitely would fly with them again.
I always fly Delta main cabin and pay to upgrade my seat to preferred/extra leg room. However this time even with the buying the upgraded seat I was extremely cramped with very little legroom and unable to move comfortably. For some reason meal service was very early in the flight and my row seemed to have been skipped. Most of my attendant calls were unanswered. I was unable to get extra water, or crackers/snacks to make up for my missed meal. I always carry protein bars in my personal bag, but with no extra legroom I wasn’t able to access from underseat in front of me. I am unable to sleep while flying so I read and count on in flight entertainment. However the passenger in front of me reclined their seat fully preventing me from being able to view the screen or be able to rest my book on tray table to read. One of the first times I’ve been completely disappointed in Delta. I fly internationally 2-3 times a year.
Food from the flight from Atlanta to Santiago was very poor..
Flight was delayed due to weather. Crew did a nice job of making us comfortable. No complain complaints.
The worst part was I was NOT allowed in the lounge even though I was holding a first class ticket and have a premium American Express card. I have flown Business or First Class with many airlines. Delta is the ONLY one who does not extend this courtesy to anyone except people who hold the very expensive American Express card. As a result, I won’t fly Delta if I have any other choice.
Thank you for not flipping the plane on the run way. You guys get a 5 star rating for the flight!!!
This was the second flight this week with flight attendant Marcus I’m not sure if his last name is Lane or Lang but this guy is awesome. He funny, attentive and his service is 5 stars. Marcus makes business travel more enjoyable !
Flight left early and arrived early. the whole trip was excellent.
Broken jer bridge. Poor communication about it. Lost 2 of 4 luggage pieces
Overall, it was okay. Seat was a little cramped. Would’ve liked more substantial snacks or opportunity to buy some.
Inexpensive, got an exit row aisle aeat with no middle passenger, bought a great breakfast sandwich, flight comfortable & arrived ahead of schedule.
