Find Deals on Flights from Minneapolis St Paul to Phoenix Sky Harbor Intl (MSP - PHX)

Seriously the worst. I'm not that tall, and my knees hit the seat in front of me. They charge $55 for a simple carry on and $3 for a 12 oz bottle of water. The plane shook the entire time, and was incredibly noisy. Only time I've ever been scared that a plane might go down, and this wasn't because of turbulence. Or if it was, they didn't turn on the seat belt sign, so they don't really care. I would gladly have paid more to have taken another airline, and will in the future.

The flight attendants, the departure gate attendants and the pilots were wonderful; both kind and helpful. Also, the aircraft was clean and my accommodations were as comfortable as could be; seats are NEVER wide enough for my shoulders and all airlines pack too many passengers too close together.

The initial fare seemed to be very reasonable, but I felt "nickel and dimed" to DEATH. I had to pay extra money to sit with my husband, even though I bought our tickets months in advance. The weight limit for a suitcase is 10 pounds less than the industry standard; I was charged another 25$, since ours weighed 48. Water, coffee and other beverages that are normally complimentary...another charge. You want to bring a carry-on item along with your purse/personal item...CHARGED AGAIN. All said and done, our tickets, with all of the extras came to $950; even flying Delta, with two tickets, one checked bag and two complimentary beverages would've been less expensive. While your competitors may charge more money initially for a flight, at least they are upfront about the fees/charges. I have learned my lesson and in the future, would choose to rent a car and drive to my destination before I'd ever fly Spirit again.

Fast flight! Very clean and courteous staff.

We flew in early and had to sit on the plane until the gate opener.

Crew was friendly. Made the connection!!!! Only made it because arrival and departure gates were adjacent but I was very pleased that they had not closed the doors at 8 minutes before departure time.

Long delay to take off caused by: delay in plane arrival, extra security check of carry on baggage due to deplaning passenger, missed time in takeoff queue.

Not much, other than we got to Phienix in estimated time of flight, but about 15-20 minutes late.

Evidently the plane scheduled for this route was downgraded, thus leading to enormous number of seat changes at the gate and a very crowded flight. Delta made their money at the expense of passengers once again.

Aisle seat; leaving on time

Sat next to family with 3 small children; kids and parents did very well. Wished Delta could have arrange for family to have 3 seats together. Would have been family friendly.

Crew was great. Entire flight went flawlessly. If people are complaining about this airlines its probably because they didn't pay attention to what its all about. Not sure what the big deal is on the seats. I am 6'1" and 235lbs and I was fine sitting in a window seat. Seats have plenty of cusion too.

I can't complain about anything. This flight went smooth and we even arrived 10 minutes early.

The price and professionalism of the employees!

Very smooth flight!

The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection.

Staff

Foot room

Nothing.

Delayed flights, wrong gates, wrong carousels for my bag.

The service was horrible. They were rude. They caused my son to not make his flight and were not accommodating at all! Down right rude! Will NEVER fly Spirit again. Did nothing at all to make our experience better even with problems.

Flight attendants were great. Reception persons at the baggage check very friendly.

Outrageous baggage check fees. Doesn't support the military. Every other airlines waves baggage check fees for military personal. Spirit doesn't offer military service members that luxury. Plane was also late, no WIFI, and seats didn't recline.

My luggage came through undamaged and fairly quickly.

No pre-chek. A big front was in front but was not big by any means. The gate changed and we left late due to plowing by our gate.

Tv in front of every seat, how far the seats reclined.

Pretzels and drinks.

The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving.