The Air hostess were very rude on my flight from Houston to Austin . Their regular communication itself felt a they are shouting at people.
The charges were ridiculous for an hour flight and the turbulence was very scary.
It was rough. The staff was unprofessional, the choice of on board drinks terrible, it was cramped in space at every airport, they always ran out of overhead bin space so they pressured people to check bags for free or we couldn’t leave on the plane— so I did check my bag to help, and they nearly lost my bag. My bag did not arrive on the luggage belt, another man on my flight and I had to waste our time going to the baggage office to search for our bags. I would only fly southwest again if it was my last choice. Also, my flights were consistently delayed over and over again— at one point they straight up told us we were waiting for the pilot to arrive.
The plane arrived 25 minutes late, and the Wi-Fi was slower than it usually is.
Was ok. Had about a 1 hour delay and snack was not good.
Flight was on time and the crew was very nice.
Good experience. 100% full plane BWI-MHT got pretty warm during short flight.
Flight was delayed for 1 hour. Otherwise it was a fairly normal Southwest experience
Main flight attendant made light of the delay and presented some humor to lighten the tempestuous situation. Delayed flight took off 2 hours after scheduled time.
More assistance and clarity for travelers with gate checking and lap children
New high end luggage ruined/zippers broken, items missing. All happened on return flight from msp to mso. Do better! Not store bought luggage but high end personalized ogio custom embroidered luggage. Total slap in the face ontop of an extra luggage fee that took me 3 hrs on chat to resolve.
The plane was old and thus the seats were not good. No cushion left whatsoever, and it all was a bit worn out.
The only thing I would say is we tried to get on a standby earlier flight, but with our fair we couldn’t. That seems senseless to leave with open seats..
The cabin temperature was nice and cool. The wifi was not working.
As previously noted, this flight was great: departure was timely, the crew was friendly and attentive, and wifi connectivity was seamless. In particular, I appreciated that the flight attendant just told me to stow the laptop right before takeoff/landing, and trusted me to do so (which I did!).
I was uncomfortably cold on the plane. Other than that it was uneventful and therefore as enjoyable as a plane ride can be.
If I pay extra for "comfort+" I expect leg room where I can stretch my legs. I was seated with an attendant's seat blocking my feet. Knee space was fine but my feet had less room than the non-"comfort+" seats. Also, don't go cheap on food when you have flights of 3+ hours. It's insulting.
Had to change aircraft due to a faulty door. Surprisingly it only caused about an hour and a half of delay. Delta handled this situation as well as can be expected.
Crew was not friendly when I went to request a seat change.
Comfort+ on delta was excellent room for a 6’4” male. No one issues. Staff was great. Flight was bumpy but the pilot did everything he could to make it comfortable. Internet went out half way through the flight. I am glad I didn’t pay for it. But that was a huge issue for users.
