Find Deals on Flights from Minneapolis St Paul to Washington (MSP - WAS)

Flight was delayed in MN due to having to transport a part to DC, result in our inability to get a rental car. Landed 30 minutes after the rental car places close. Company offered no compensation. All they kept saying was sorry -what happen to costumer service ! Will never fly Sun Country again.

The price was the cheapest option I could find, but still not cheap. Overall service was good - staff was friendly.

The flight was crowded, there was very little overhead room for bags. The staff took, what felt like, a really long time to serve drinks ( there didn't seem to be any sense of urgency - except for First Class, and there was a very limited menu - everything else cost extra). The only food options are an extra cost - is it too much to ask for a bag of pretzels? The only entertainment options are an extra cost. To check a bag is an extra cost. Not really sure what my ticket was paying for, seems like a lot to just sit in a very small, uncomfortable seat.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Plane was not clean and had dirty kleenex and yogurt containers in the pouch. Flight attendant told me to just not use the pouch.

The stewards crew was very very very rude. The airplane looked like its going to come apart any minute. We could actually see rust in the wings of the airplane. I think the plane should be retired, for the sake of the flyers!!!!

All my flights were canceled and I was jerked around and sat at the airport for 7 hrs. When I finally got to my destination my luggage didn't arrive until the next day.

Standing in line for 1.5 h, rude agent, we were very supportive of the process up until then, she was "put out" and smirked when we asked for a lunch voucher. We were there for 10 hours! Flying first class on United and rebooked for poor seats on a Delta flight that had multiple available seating in first and economy. Delta upgraded us, they were professional and polite. Not so for United.

positive crew - courteous

we left an hour late after we boarded - one second we were leaving on time and the next we had to wait for a part for another place - we were held for an extra hour. No water - no snack - no comfort for that additional hour and inconvenience.

My wife and i received a free upgrade to first class unexpectedly after we volunteered to check our bags due to a fully booked flight. First time. Awesome experience!

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Great price, friendly crew and counter attendants, clean.

Older less comfy seats, not great entertainment options, no outlets, captains on both planes were uncommunicative.

A comfortable flight and a very pleasant and courteous flight attendants

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Leaving Mpls was fine. We were able to board from terminal without walking outside in cold. Plane isn't big enough to take carry on so I left it at the ramp before boarding plane and was fine.

Getting off in Dulles- if Mpls can find a way for us to get off plane without getting outside and waiting in cold for carry on bags I would think Dulles could do the same.

The flight had continual ongoing delays and it was recognized I would not make my connection. United was more than accommodating to the customers in front of me, however when it came to assisting me they were not. I would not get to my final destination until 7 hours after the original time. I will never fly United airlines again.