Find Cheap Flights from Minneapolis St Paul to Washington (MSP - WAS)

Flight was delayed in MN due to having to transport a part to DC, result in our inability to get a rental car. Landed 30 minutes after the rental car places close. Company offered no compensation. All they kept saying was sorry -what happen to costumer service ! Will never fly Sun Country again.

The price was the cheapest option I could find, but still not cheap. Overall service was good - staff was friendly.

The flight was crowded, there was very little overhead room for bags. The staff took, what felt like, a really long time to serve drinks ( there didn't seem to be any sense of urgency - except for First Class, and there was a very limited menu - everything else cost extra). The only food options are an extra cost - is it too much to ask for a bag of pretzels? The only entertainment options are an extra cost. To check a bag is an extra cost. Not really sure what my ticket was paying for, seems like a lot to just sit in a very small, uncomfortable seat.

the crew is fantastic

normally a meal and other entertainment services are included when upgrading to first class. it even indicated such items would be included when i purchased my upgrade. Very disappointed i wasted my money.

Delayed flight, moderately friendly crew, moderately comfortable flight, expensive.

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

All my flights were canceled and I was jerked around and sat at the airport for 7 hrs. When I finally got to my destination my luggage didn't arrive until the next day.

Standing in line for 1.5 h, rude agent, we were very supportive of the process up until then, she was "put out" and smirked when we asked for a lunch voucher. We were there for 10 hours! Flying first class on United and rebooked for poor seats on a Delta flight that had multiple available seating in first and economy. Delta upgraded us, they were professional and polite. Not so for United.

positive crew - courteous

we left an hour late after we boarded - one second we were leaving on time and the next we had to wait for a part for another place - we were held for an extra hour. No water - no snack - no comfort for that additional hour and inconvenience.

My wife and i received a free upgrade to first class unexpectedly after we volunteered to check our bags due to a fully booked flight. First time. Awesome experience!

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

Liked choice of Biscuit, almonds or pretzel

I used mobile checking and did not get seat assignment till Boarding started

Great price, friendly crew and counter attendants, clean.

Older less comfy seats, not great entertainment options, no outlets, captains on both planes were uncommunicative.

A comfortable flight and a very pleasant and courteous flight attendants

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Very steep approach to DC airport. Pilot could be more informative as passengers seemed anxious about the angle and abruptness of decline

The flight was on time and the online check-in process was easy to use and understand

The refreshments were too expensive