Pros: "Crew, food, plane itself"
Cons: "Flight delayed by 3+ hours, very little info given to passengers, slow boarding"
Pros: "They did their job as expected."
Cons: "JetBlue crew seem a bit overwhelmed and stressed. I felt they took that on the passengers"
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "I love Jetblue because everything always good for me never desapoint me"
Cons: "For me nothing"
Pros: "Crew was nice, on time"
Cons: "Seat was too narrow, had to lean entire flight to stay off my neighbors, gave me back muscle pain"
Pros: "It was an efficient and comfortable ride. The entertainment system work properly. I would have like if my chair could recline; however, outside of that, it was a good flight"
Cons: "The ability for my seat to recline would have made it a much more comfortable flight."
Pros: "Crew was courteous and gave constant updates in regards to any delays."
Cons: "Flight was delayed and there was congestion prior to take off. Not sure there was anything that could’ve been done."
Pros: "Boarding started exactly on time. We started taxiing exactly on time. And we arrived 40 mins early. Best flight ever!"
Cons: "When offering drinks, flight attendants should ask if I want a full can or just a cup. I was served a full can, which I neither wanted nor couldn’t finished due to shortness of the flight. But if these are the types of things you could do better, you must be doing damn well! :)"
Pros: "The available movies were pretty good."
Cons: "The crew member serving the food was way too slow."
Cons: "Flight was 3 1/2 hours delayed. In-flight entertainment system didn’t function. They didn’t perform a beverage/snack service. Very poor overall. Disappointing."
Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Pros: "Flight and crew were wonderful. Perfectly smooth landing!"
Cons: "I really wonder about the boarding procedure... isn't "back to front" more efficient? What is this Comfort +, Main Cabin 1, Main Cabin 2, Basic thing? Is that supposed to make you feel better because you paid for a seat selection?!"
Pros: "Service was great."
Cons: "It was a shortest duration flight of the three so I couldn’t point out here what was lacking. Thank you!"
Cons: "Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class."
Pros: "The crew was super friendly and professional. Enjoyed the reworked safety message before take-off."
Cons: "The Comfort+ seat, while it had plenty of leg room in front, had a small width-box that many Americans (being larger than perhaps they should be) will find extremely uncomfortable at best, and unable to fit in at worst."
Pros: "On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth."
Cons: "CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available."
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "Seats are fine. Ordering system is up to date."
Cons: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."
Cons: "Rowsofseats way to close together. Way to hot in plane until we reached 10,000 feet."
Cons: "SC recently changed their baggage policy and the line at 6:00a to check a bag was from one end of the terminal to the other. I’m sure they’ll get it figured out at some point but they had to pull people on flights leaving within the next hour from the lines in order to get flights out on time. Terrible experience, no apology, no explanation."
Pros: "Saved money booking this airline."
Cons: "No online checkin or seat selection. Airport check-in was 3rd World like. Unable to process boarding two planes at once - meant an hour delay in taking off."
Pros: "They were up front about the plane change and gave plenty of warning."
Pros: "Everyone, from the personnel at check-in, the gate to the entire flight team were efficient, professional, cheerfully helpful, and all-around in good spirits. Given that Thanksgiving eve is such a busy travel day, I was pleased with the positive experience."
Pros: "I liked it all. It was comfortable and on time. And I had a delicious snack."
Pros: "I upgraded to first class, so everything was smooth and comfortable. The flights were on time both ways."
Pros: "Cheap fare"
Cons: "They lost both our bags No leg room or space in coach Poor food options"
Cons: "Plane was an hour late in leaving. Seats crowded and only middle seat available, We spent $15. for preferred seating for my husband and then none of us got to sit together. Nothing for snack and offered drinks once."
Pros: "The price was right"
Cons: "I wasn’t able to select my seat when I booked the flight and I wasn’t able to check in and get my boarding pass online. Then the flight was delayed almost an hour."
My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless.
Cons: "Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers."
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Cons: "Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory."
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "Short flight but not comfortable and no entertainment"
Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "Flight attendants were very kind, attentive and caring. There was a special needs girl in the same row as me that was by herself and they were always making sure she was okay and comfortable as well as the rest of the plane."
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Pros: "Quick direct flight that wasn't packed"
Cons: "The woman that checked my bag kept calling me "sir" and after I corrected her a second time she rolled her eyes and said "oh, I don't even look up" I am not a man. For Pete's sake pay attention."
Pros: "The crew was clearly concerned with the covid rules, but just as concerned for passenger's needs. Outstanding performance in difficult circumstances."
Pros: "The crew was great!"
Cons: "We had a difficult time getting in the air in the air. We left 1.5 hours late! Not AA fault!"
Cons: "Wasn’t able to log onto the WiFi even though my seat mate could following the instructions. Extremely large man next to me took up half a third of my seat. Wasn’t able to sit back in seat or use either arm rest due to being the middle seat between 2 large men."
Pros: "Crew was fine."
Cons: "The first class seats on these newer 737-800s are VERY disappointing. Width is ok, but legroom is on par with economy expectations. With my tray out and the person in front of me reclined, I could barely see my laptop. There is also very little space under the seats, especially for the aisle seat."
Pros: "The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!"
Cons: "Nope, this was a great flight!"
Pros: "leg room was decent I always love the in flight interactive map with routes and nearest cities."
Cons: "Headphone jack for media watching did not function properly."
Pros: "The flight was crowded, but what can you expect? Turbulence prevented beverage service. The flight arrived early but had to wait to land."
Pros: "Generally, the stewardess are new (slow service), but very kind and considerate."
Cons: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."
Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."
Cons: "Flight was delayed 4+ hours due to weather. Gate agents did not communicate well, were rude and not helpful."