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MRY - LON

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Top 5 airlines serving Monterey Regional to London

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,517 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Was a relatively quiet flight with a smooth ride"
Cons: "One stewardess was abrasive with everyone but otherwise it was good."

Cons: "WiFi was on and off the entire trip"

Cons: "My flight was delayed 4 hours. The gate attendants were so kind but the communicate from operations was terrible. It’s sucked that those ladies had to fiend questions as there was no real Information. I wanted my WiFi comped."

Pros: "Yes first class was amazing !"
Cons: "Alaskan airlines was ten times better than American, which is what I flew for my departure flight!"

Pros: "I made it safely to LAX"
Cons: "We waited in the plane on the tarmac for an hour. My boarding pass did not have a seat assignment, when I approached Alaska agents at the gate, they were rude and dismissive. Arrived late to LAX. Alaska offers free texting & entertainment while in the air it didn’t work with my iPhone."

Cons: "Seat selection. TV didn't work. Wasn't able to sit with my husband even though we booked together."

Pros: "The crew was very good, caring and concerned."
Cons: "I don't think anything, this was another amazing flight with Alasks"

Pros: "One flight attendant was incredible! I dropped something and she helped me find it."
Cons: "Once getting on the flight we sat for an hour, the seats were very Uncomfortable."

Pros: "The crew"
Cons: "The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference."

Cons: "first class service"

Pros: "Boarding was very easy and crew was very attentive."
Cons: "Seats were not soft enough and my TV screen sound would not work."

Pros: "Always great service on the flight."
Cons: "Had to wait for >30 mins at DFW Alaska ticket counter since there was no agent at the gate to drop off bags already ticketed. Had to call airport central control to have an agent paged. Sign on counter said open at 10am and when spoke to Alaska agent Andy P. He said sign was wrong though there was already a line of customers and just walked away. It was only after a 2nd overhead page for an agent that 2 ladies appeared. Luckily, I wasn't in a hurry and may have missed my flight."

Pros: "Because of seat screwup we were comped meals, entertainment drinks etc enjoyed the attention Good leg room"

Pros: "first class food selection: muffins and drip coffee. and water."

Cons: "We have a service dog onboard, and the flight attendant was brusque when giving instructions about how he can fly, which came off as rude. All of her instructions were unnecessarily snappy, but that’s the one that struck me most. He’s a service dog. He’s allowed to be here. Seats are too hard/rigid, and I wasn’t able to get much sleep due to discomfort/screaming babies. I don’t blame the babies though."

Pros: "Very friendly professional crew. Crew members recognized our 50th wedding anniversary vacation with a complimentary tablet for entertainment plus wine and champagne!!!"

Cons: "A little cold"

Pros: "Great flight and crew!"

Pros: "I didn’t have any negative issues come up on the flight."
Cons: "I didn’t fall asleep on the flight, so I was awake."

Cons: "Nada"

Pros: "Flight attendants were nice"
Cons: "First time (and hopefully last) flying Alaskan. Boarding was ok, not the most efficient but it worked. Once aboard a predicted snow storm started (in Seattle so not the first time this has happened) and we had to de-ice. This process was exceptionally long, in fact so long that we had to add fuel for the trip. These two delays conveniently “timed out” the pilots, brilliant! Total delay was over 4 hours, all to be blamed on their ineptitude. Seems like the norm for airlines these days but this was blatant mismanagement."

Pros: "Lisa, the flight attendant was awesome."

Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."

Pros: "All generally went well"
Cons: "No free beer or wine :("

Cons: "wished the seats leaned back a bit more, especially on a red eye"

Pros: "It was really easy to get am alternative direct flight back from San Francisco to Minneapolis."

Pros: "Very smooth flight. Crew was very humble and nice. Will most definitely fly Alaskan again!"
Cons: "Flight attendant could've been more nice. Only using half a coke can then throwing it away. I would've drank it all."

Pros: "The flight attendants were very attentive and made our infants first flight smooth and memorable. Thank you!"

Pros: "Always reliable. The updates on my emails and phones are fantastic. Alaska always exceeds my expectations. Proud that they are from my hometown. Seattle."
Cons: "Nothing."

Pros: "Surprised by how young their staff was. Fast, friendly check in."
Cons: "Flight delays, but not Alaska's fault."

Pros: "Quick boarding process. Plenty of leg room. Kind team aboard plane."
Cons: "Delayed leaving but made up for it in the air. Terrible smell on the plane for the duration of flight."

Pros: "Cute little propeller plane. Free beer. Nice staff. University of Idaho "Vandal" plane!"
Cons: "Seats are a bit tight. To be expected."

Cons: "Small seats"

Pros: "Great service"

Pros: "Everyone was so nice & accommodating. I would definitely book them again."
Cons: "Nothing."

Pros: "The check-in was easy."
Cons: "Flight was delayed from GEG -> PDX Before departure, the pilot announced that the flight would be "very bumpy" and so they weren't going to have drink service at all and the flight attendants would stay seated for the duration of the flight. This made me very nervous for the whole flight. However, it was hardly bumpy at all. I arrived tired from getting all worked up over nothing. On the way back to Spokane, the pilot announced before departure that the takeoff and landing would be bumpy, but once we got up to altitude it would be smooth. The reality was totally the opposite. During takeoff it was quite smooth, but then there was so much turbulence at cruising altitude that the pilot came on to say they were cancelling the beverage service halfway through for safety reasons. And then it smoothed out before landing. I thought it was a bad experience on both counts. Why even bother making a prediction about flight conditions if they are so changeable? It only sets people's expectations and then they are disappointed or unsettled."

Pros: "Willingness to help 90 year old who can't hear or see your flight information at the airport. Appreciate the assist to board and unboard"

Pros: "Same as previous comment from Bend to Seatte"

Pros: "Nice leg room."

Pros: "People were efficient and friendly"
Cons: "Nothing"

Pros: "plane was on time and clean. Good service."
Cons: "I wish it were easier to find the terminal and gate number through either the Alaska website or through my smartphone apps (like Apple Wallet or email updates)."

Pros: "entertainment"
Cons: "very rough landing, delayed flight with little communication"

Pros: "Wonderful staff, roomy seats for a 6'4" guy. Other airlines cramp my style (legs, knees)"

Pros: "New plane, comfortable seats, yummy snacks (chocolate and biscuit), and friendly staff."
Cons: "No suggestions; much better than last time I flew with Alaska airlines on an older plane"

Pros: "Everything was wonderful. I especially enjoyed the free wifi so I could text my husband to let him know that I was going to be landing a little bit early!"

Pros: "Comfortable and spacious"

Pros: "Nothing g"
Cons: "Plane was delayed....which is fine... but when we finally landed, we parked on the tarmac in the rain after 1230am . Had to walk to the airport in the rain and wind. Older people were having trouble walking the distance, I actually went ahead to get a wheelchair for an older lady that I didn't know because there was no one on the tarmac to assist. Very horrible experience and I fly Alaska often. Never have I ever exited the plane on the tarmac in pdx and when I complained to an Alaska worker, she told me it was normal. I fly to PDX once a month and have never exited directly on the tarmac. I will definitely look for any other airline to fly instead of Alaska from now on. I will even fly spirit airlines....that is how much I will never fly Alaska again."

Cons: "40 min late on take off, no warning for delay even though hey knew plane was coming in late."

Pros: "Alll"

Cons: "Better boarding and entertainment"

Pros: "The aircraft was barely half full."
Cons: "Delay due to fog at LHR, but this is not the fault of the airline"

Cons: "Security in Frankfurt - long lines"

Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."

Pros: "-"
Cons: "Will never use Lufthansa again"

Pros: "As previously stated hated having to go through security again"
Cons: "Chocolate"

Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Pros: "The crew was friendly. The seating was ok but dirty floors"

Pros: "Very Organised and punctual"

Pros: "Pilot kept us informed throughout the flight."
Cons: "Onboard services."

Pros: "Everything except delay"
Cons: "Nil"

Pros: "Nothing"
Cons: "Everything"

Pros: "Free drinks"
Cons: "Plane land on time"

Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"

Cons: "Everything"

Pros: "Very friendly crew, great seats in economy with lots of legroom."

Pros: "Friendly crew, great food, comfy seats"

Pros: "Evrything"
Cons: "Nothing"

Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Cons: "1hr 20 minutes late"

Pros: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Cons: "Flight was over an hour late and no compensation from the airlines."

Pros: "great over all experiance. Don't let the other negative reviews put you off"

Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Cons: "N/a"

Pros: "All"
Cons: "Nothing"

Cons: "Delay and food was bad"

Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Pros: "Ok"

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Pros: "See above"

Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Cons: "Absolutely perfect."

Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"

Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"

Pros: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Cons: "Our flights were delayed both on the way there and back"

Cons: "Check-in process. Baggage fees."

Pros: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Cons: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Pros: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Cons: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Pros: "Usual good service for economy class on this airline"

Cons: "Refusal to board as our flight was a few minutes landing"

Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("

Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"

Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"

Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"

Pros: "Staff was very friendly and caring."
Cons: "No entertainment and half sandwich with some cookies was the only food we got."

Cons: "N/A"

Pros: "Nothing"
Cons: "Delay"

Cons: "The legroom is not sufficient for taller people"

Cons: "My Seat was very uncomfortable"

Pros: "Boarding, entertainment"
Cons: "Arm rests were immobile, meaning could not take advantage of empty seat next to me."

Pros: "Everything"
Cons: "None"

Pros: "Nothing"
Cons: "Cancelled"

Cons: "People were so rude"

Pros: "Boarding was efficient and fast"
Cons: "Nothing in particular"

Pros: "Leg space, entertainment."
Cons: "Staff not willing to assist with my poor circulation problem."

Pros: "Great service"

Pros: "The help on getting on the plane and the pleasant staff on the flight"
Cons: "The food"

Pros: "Very comfy and much to entertain you with"

Pros: "Departure and arrival time"
Cons: "Nothing"

Pros: "The Monterrey airport is very comfortable and fast. The trip was pleasant. The staff very attentive."
Cons: "On this trip I wanted to see snow and I did not see it."

Cons: "See above - I never went from Dallas to London."

Cons: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."

Pros: "Everything"
Cons: "Middle seat"

Cons: "The breakfast, no hot meal just sugary food."

Pros: "Almost empty in economy"
Cons: "I liked everything"

Pros: "Everything"

Cons: "Poor breakfast option for lactose intolerants."

Pros: "Food was surprisingly good. Smooth ride could have been just good weather, but it was nice. We got in early!!!"
Cons: "Legroom was ok for me because I'm short. Others may have needed more."

Pros: "Great time. It was one of the best flights I have ever taken."

Pros: "Perfect t"

Pros: "On time Great service Good food"

Pros: "Friendly staff."

Pros: "+ Last minute aisle seat + Middle seat empty"
Cons: "- Food was passable (chicken and rice for lunch) - Mediocre breakfast"

Pros: "Smooth and very friendly service!"

Cons: "Check in personnel were very unprofessional"

Pros: "The spaciousness of the economy cabin. Arriving early at destination!"
Cons: "Food could be improved upon."

Cons: "No wifi Display units very old"

Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"

Pros: "Overall was great."
Cons: "N/A"

Pros: "Food was decent, service was okay"

Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."

Pros: "Excellent"
Cons: "Overall"

Cons: "Boarding was a little chaotic. Could have been more organized."

Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"

Pros: "fly was on time, good service, food and entertainment."

Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"

Pros: "Dame coments"
Cons: "Same coments"

Pros: "power for charging phone etc. good movies"
Cons: "$12 minimum WiFi cost to check email one time."

Pros: "All good! Nice staff. Easy travel."

Cons: "We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,"

Cons: "Food was nasty and they didn't have a non dairy option"

Cons: "Food is horrible."

Pros: "Reasonable , competitive airfare."
Cons: "Impersonal service of attendants"

Cons: "Three gate changes and 45 minute delay. Same happened two years ago"

Cons: "Food not so great"

Pros: "The flight was comfortable and kept to schedule."
Cons: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."

Pros: "Slick boarding"
Cons: "No movies on way out."

Pros: "Crew were great..."
Cons: "Food was very poor. Entertainment was awful"

Cons: "Timeliness"

Pros: "Not much"
Cons: "Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want."

Pros: "It arrived on time."
Cons: "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"

Pros: "Nice comfortable flight, has good entertainment program. Uncomplicated easy boarding."
Cons: "Food for 9 h wish to be better: dinner was cold (you could feel that chicken was warmed in microwave, but pasta was just taken from fridge), breakfast was pathetic. In last seats to many overhead compartments was secured for equipment or occupied by crew"

Cons: "First trip with AerLingus. It was late by 40 minutes. When we finally boarded they made a comment we were right on time when we most definitely were not. Then on the flight the only beverage service was almost non-existent because the flight attendants rush by rather than actually wanting to give anyone a beverage. Several people including me had connecting flights yet no one bothered to help us get to them on time. I barely made it to mine but several people probably did not as we got there 5 minutes before their flights were to take off."

Pros: "Captain kept us in a loop. Great crew."
Cons: "Boarding was a mess. I really wish A/C would implement some sensible system. Had to delay departure to unload someone's bag. We made up the time only to loop around LHR for 25min."

Pros: "The zone system seems to work well for boarding and the cabin crew on my flight to London were superb, helpful and polite to myself and others, despite a few impatient passengers."

Cons: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."

Cons: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Pros: "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Cons: "Nothing all great"

Pros: "Getting off"
Cons: "Sore all over and a lousy cough"

Pros: "Entertainment"
Cons: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"

Cons: "The ticket was not valid...had to buy a new ticket"

Cons: "I decided to pay a little extra for preferred seating (exit row). However, I was stuck in the baby row. I would have been better off not paying extra and staying in my original seat. I have nothing against babies (the baby in my row was quiet), don't get me wrong! It's just that this should be pointed out at the time of selecting a seat and it was not clear on the AC website. The crew moved my carry on several rows back without telling me (I put my bag in first into the overhead bin and then had to chase it down when I needed something). Not acceptable!"

Cons: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"

Pros: "On time"

Pros: "Will use again"
Cons: "Airline food has always been poor no matter which airline you travel. Be more liberal with the drinks trolley."

Pros: "Ease of service and efficiency."

Pros: "everything"
Cons: "few movies"

Pros: "Excellent value for Economy flight"

Pros: "Food OK."
Cons: "Gift bags do not include neck support"

Cons: "Seats are uncomfortable. I pre ordered vegetarian meal, but I guess they did not bother."

Pros: "Staff all friendly and helpful, both at desk and in plane. Seats were pretty comfortable with sufficient leg room (I am tall), but if you are a wide person (or next to one) it would have been pretty cramped. Neither of my flights (to Newfoundland) were full so we all had a bit of extra space. Food was adequate but could be improved with fruit instead of dessert."

Pros: "The plane took off and landed on time."
Cons: "The food was terrible and the staff were in there own world and not particularly polite. Hand luggage was not managed so the bins were rammed. Some people had 3 pieces of large hand luggage. Food was the worse I have had on any flight. I would rather pay and have something edible. On 2 of my 3 flights the staff were so wrapped up in there own life's, they did not manage to finish the safety checks before taking there seat. Overall a poor experience."

Pros: "Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph."
Cons: "Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer."

Pros: "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Cons: "Nothing."

Pros: "Great gluten free meal. Calling ahead of time to order was well worth it."

Cons: "See above."

Cons: "Almost 2 hour delay in Halifax until 1:30 am but Air Canada lounge closed at 11 anyway."

Pros: "Good breakfast."
Cons: "Cabin was cool"

Cons: "4 hour departure delay"

Pros: "Friendly efficient staff"
Cons: "The plane was a bit dated so the seats were smaller the Luthansa"

Cons: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."

Pros: "Staff were friendly"
Cons: "Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me."

Pros: "tout était bien - very good"
Cons: "all was good"

Pros: "Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment"
Cons: "Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight"

Pros: "Everything was ok."

Cons: "Horrible to say the least"

Pros: "Smooth"

Pros: "The seat"
Cons: "1h30 delay once boarded The braeckfast which un fact consisted un only à slice of banana cake."

Pros: "Treatment to old passengers"
Cons: "Hardly nothing except my baggage had been damaged on handling. Some redress is welcome with thanks"

Pros: "The plane, which was American-made. Smooth ride in the air, no baggage issues."
Cons: "The crying children in front of me, the hour and a half delay, and the late dinner service. Dinner came at 8:30, after staring at those with special meals eat and finish an hour before everyone else, they should wait with the rest of us. Breakfast was pretty lackluster. Their online app and check in is awful- they should hire new coders and UX designers to increase functionality."

Pros: "Everything went smoothly. Everyone was pleasant and respectful."

Cons: "Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme."

Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."

Pros: "The food."
Cons: "The stewardesses don't smile."

Pros: "Arriving early Leaving on time"

Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"

Cons: "Bread dry and no choice . Fresh fruit would be refreshing"

Cons: "sitting next to the people you are traveling with"

Cons: "My TV did not work."

Pros: "Getting a meal and drink"

Cons: "Food,"

Cons: "WiFi rarely worked and I paid almost $30 for it"

Cons: "Food could of had a better selection but wasn’t the worst I’ve had"

Cons: "Delayed 1 hour"

Cons: "Cabin temperature was set too high that caused dryness"

Pros: "Flight was nice and empty"
Cons: "Nothing"

Pros: "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
Cons: "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"

Pros: "The plane was new"
Cons: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."

Pros: "The controlled and orderly way when boarding."
Cons: "The staff from the desk was unfriendly. On boarding no one showed you where your seat is located. The food was dreadful. The same aweful pasta meal on the outbound journey was served again. During the flight I was feeling very unwell I asked the flight attendant our axeick bag which she brought, but I was told to go to the toilet. She did not return to enquire after my well being. I was in the toilet for 5 minutes. Very uncaring. The tea was cold when served"

Pros: "The crew were competent, friendly and helpful. The back of seat entertainment was very good, with a lot of new releases. When the flight was delayed the pilot did come around and speak to passengers, which I appreciated."
Cons: "The flight was delayed and we were not given any information about what was going on."

Cons: "Not much choice of good movies"

Pros: "TV and movie choices should be according to 2018 instead of1980. Also TV should be from running Era"

Cons: "Lufthansa as an agent is a mistake! I had to deal with them prior to flying to the US. I have never ever had to deal with such bad service in my entire life. United was great though and I highly recommend them."

Cons: "I was somehow surprised by the added fee from FLYUS. It must have been in the small print but I missed it."

Pros: "Despite sitting in the middle seat and being well over 6 feet, there was room."

Cons: "no vegetarian óption for breakfast"

Pros: "Decent flight, can’t complain, pretty much empty."
Cons: "laberithine process to get my boarding pass. Booked on Kayak with last minute on a Luthanasa flight operated by United. Basically had to call all three in order to get my boarding passes as the website didn’t work. Really confusing."

Pros: "Captain and crew were brilliant, kept passengers informed throughout as to the delays, as a result all passengers were patient and understanding. Not much more could have been done to improve the experience as the snow and conditions at Dublin airport were out of their hands."

Pros: "Entertainment and leg room brilliant!"
Cons: "Good was disgusting"

Pros: "United Airlines team and the plaine were brilliant."

Pros: "Very nice people working and good service."

Pros: "Great"

Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"

Cons: "Delayed for so long! 5 hrs"

Cons: "Very limited movie choices on this 767 aircraft"

Cons: "Boarding was delayed because the aircraft was being serviced. None of the tray tables or screens were cleaned. They looked like people sneezed on them. Disgusting."

Pros: "Pleased with all"

Pros: "The check in was good. The craft was clean."

Pros: "Improve the food and be ahead of the best"
Cons: "Food"

Pros: "Again could not fault staff and quality of flight services, luckily space to sleep so fantastic flight."

Pros: "Brisk, efficient cabin crew served food and drink quickly then left us alone to sleep."
Cons: "Flight delayed by 75 minutes "awaiting plane". 20 minute wait when finally arrived at Heathrow for steps down to bus to take us to terminal."

Pros: "The flight was on time."
Cons: "The staff had no meal for me despite me having ordered one. The entertainment system wasn't working and neither was the wifi to allow you to watch on your own device. Old planes with uncomfortable seats. Really poor airline."

Cons: "Slight delay"

Pros: "Free food and drinks"

Pros: "Great crew."
Cons: "Food quality could be improved upon (less sugar and carbs, more fresh vegetables/fruits)"

Pros: "Crew were amazing, so friendly and helpful Entertainment system was so so good Landed early"
Cons: "Overnight wasn't the easiest flight in the seats Serving people coffee when others are probably trying to sleep probably wasn't the wisest idea either Pre flight queue system is just baffling"

Cons: "Sent the details on this on the United site."

Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."

Cons: "small video monitor"

Cons: "NO INTERNET!!!"

Cons: "The Audio Visual was inoperative!!"

Pros: "NONE"
Cons: "I was dreamy disappointed when I purchase the ticket I thought I was going on luthhansa Airlines instead, i was on United Airlines which had a old 747 back in the 1990's it was dirty and uncomfortable. When I made the booking on kayka there was no indication that United Airlines was going to be substitute Airline"

Cons: "They were late."

Cons: "HUGE DELAY. MISSED CONNECTION. CONSTANT UNCERTAINTY"

Cons: "I upgrade to premium economy. This gave me a seat with legroom -but one that did NOT RECLINE ... on a night flight. I am very unhappy. It was not made clear when I upgraded (must have been very small print). I feel ripped off"

Pros: "United wifi app allows you to watch some film and tv on demand, if you've downloaded the app in advance. Staff nice."
Cons: "Seatback screen the size of an original iPhone, possibly smaller - and no on-demand content to be viewed on it, the movies play when they play. Most TV series available on the app have only one episode. Overhead baggage bins are TINY. Most normal carry-ons won't fit at all in central bins, and some not in side ones either. Expect a fight over them if flight is busy. Large IFE box under every window seat in economy."

Pros: "Great movie selection and quantities of meals/snacks."

Read more about Alaska Airlines
COVID-19 information

Safety measures for airlines flying from Monterey to London

Airlines flying from Monterey to London have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Monterey to London

Mandatory masks

Masks required on board, masks provided on flights from Monterey to London

Social distancing seating

Middle seats unavailable to book on flights from Monterey to London

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Monterey to London

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