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California to London Flight Information

Flights Arrive in London
Flights Depart from California
Flight Price $354
Airlines Icelandair, WOW air, Norwegian, Norwegian Air UK, British Airways

Book cheap flights from California to London (round-trip)

Airports
Origin
San Francisco
$354
only
$354
Los Angeles
$369
only
$369
Oakland
$390
only
$390
Destination
London
$398
only
$398
$361
only
$361
$354
only
$354
$406
only
$406
Mon, Dec 10
SFO
San Francisco
LGW
London Gatwick
12h 50m
Wed, Jan 9
LGW
London Gatwick
SFO
San Francisco
14h 05m
Trip: 31 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,614 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
LHR
Excellent 8.0

Flight itself was fine.

Reykjavik Airport is a joke. Totally disorganized. Not enough seats to sit in and wait. Many passengers were sitting on the floor. Extremely long lines for people waiting to board their flights. Mass confusion. Food court required people to show their boarding passes in order to purchase food. People learned this after they got up to the cash register to pay for their food. Again, huge confusion. Ridiculous way to treat people.

DUB
KEF
Good 6.0

The gate location was confusing. Only paid food was available.

KEF
MCI
Good 6.8

Only the flight itself.

The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.

MCI
KEF
Excellent 9.2

The flight is self was fine.

Waiting area at KCI was extremely disappointing, containing only restrooms & water fountains. No food available to purchase after going through security. Baggage check-in area was within the American Airlines area and was practically invisible. I missed it and had to walk back to check my bag. Found out after going through full Security measures that Icelandair does not participate in TSA Pre-Check I didn't know that airlines could not to participate in TSA Pre-Check. I did not know that no meals were included in the flight. The meals you could buy were very expensive and very small. After waiting 2 hours to board and being on a 7 hour flight, I was very hungry. Glad I took a few Oreo cookies. The airport at Reykjavik was an absolute zoo, totally disorganized. People were in very long lines and many of them sitting on the floor. I will not fly Icelandair again.

PDX
KEF
Mediocre 3.3

First time flying transcontinental without a meal service. Purchased a “pizza” that looked nothing like the picture. One drink service over the course of 7 hours. Brutal.

Sun, Sep 9
SFO
San Francisco
LGW
London Gatwick
31h 30m
Tue, Sep 18
LGW
London Gatwick
SFO
San Francisco
13h 50m
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
LGW
KEF
Mediocre 3.3

Crew was wonderful.

My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

AMS
KEF
Good 6.0

The price

The delay

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Mon, Oct 15
OAK
Oakland
LGW
London Gatwick
10h 10m
Mon, Oct 22
LGW
London Gatwick
OAK
Oakland
11h 00m
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 36 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
OAK
LGW
Excellent 8.0

This flight was very inexpensive. I did not get food service and the entertainment was limited because I chose the least expensive fareI really got my moneys worth: The plane was new and comfortable the crew was respectful and helpful, snacks and beverages were available for a reasonable price

OAK
LGW
Excellent 8.0

The seats the leg room

The entertainment was all old stuff Boarding was delayed and the check in area was not really very well set up you had to take your bags once checked in to another area whilst manoeuvring round people

OAK
LGW
Okay 4.0

TV screens in backs of seats

Generally not a comfortable flight. Boarding took ages both ways. I’m generally not down for ‘budget’ international flights - without adding the $60 meal service each way they don’t even offer you a water, let alone a coffee. I had to ask for water in the back and they were stingy about giving it out insisting they had to go in little plastic cups, very inconvenient.

OAK
LGW
Mediocre 2.6

Seats were comfortable cushion wise, (but not on leg room)

On an 11 hour flight, 1 water was made available. Everything else including food and any snacks was for pay. With a $1400 ticket that is ridiculous! Every other airline will give you at least drinks and snacks on a commuter flight and meals on international. No online checkin, no seat selection until ticketing, incredibly expensive flight change fees, flight service was bad. I will not fly Norwegian airlines again.

OAK
LGW
Good 7.3

The plane seems new from Oakland to London segment. Seats are reasonably comfortable and entertainment is good. A good flight.

The crew didn't seem too happy to serve. They were working but the enthusiasm lagged. Maybe i am used to service levels in singapore or cathay airlines.

Wed, Nov 28
LAX
Los Angeles
LTN
London Luton Airport
19h 15m
Wed, Dec 5
LTN
London Luton Airport
LAX
Los Angeles
17h 50m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Oct 23
LAX
Los Angeles
LGW
London Gatwick
10h 20m
Tue, Nov 6
LGW
London Gatwick
LAX
Los Angeles
11h 20m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Boarding
5.7
Comfort
5.8
Crew
6.3
Entertainment
6.1
Food
5.0
LGW
JFK
Excellent 10.0

Efficient, quick, well organized

Nothing really

JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

BOS
LGW
Mediocre 3.0

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

JFK
LGW
Good 6.3

Comfortable seats (787), more-or-less on-time service.

Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

LGW
JFK
Mediocre 2.0

Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

Mon, Oct 1
OAK
Oakland
LGW
London Gatwick
10h 25m
Mon, Oct 8
LGW
London Gatwick
OAK
Oakland
11h 05m
Trip: 8 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 17 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
OSL
Mediocre 3.3

Crew was friendly

Flight was delayed several times and the plane was really old, thought they would have something better but the staff did what they could to accommodate passengers.

OAK
LGW
Good 6.0

Crew was friendly

Seats not comfortable

OAK
LGW
Good 6.3

Up and down in all the right places and we were on time.

Food was unimpressive to say the least. And the entertainment system was awful, the movie would frequently stop and was pixilated. Weird for a new 777.

RDU
LHR
Excellent 9.0

crew

the seat

OAK
LGW
Excellent 10.0

Everyone was very friendly and helpful. My only complaint is the turbulence, but there's nothing hat can be done about that.

Mon, Nov 5
SFO
San Francisco
LHR
London Heathrow
21h 30m
Tue, Nov 13
LHR
London Heathrow
SFO
San Francisco
29h 25m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,614 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

KEF
IAD
Excellent 8.0

They waited for us since the connecting flight left very little time to make the change.

I wish the business class seats were not so high. My feet did not touch the floor and that was not comfortable.

ARN
KEF
Excellent 9.3

Friendly crew, clean aircraft

The food.

DUB
KEF
Good 6.0

The gate location was confusing. Only paid food was available.

PDX
KEF
Mediocre 3.3

First time flying transcontinental without a meal service. Purchased a “pizza” that looked nothing like the picture. One drink service over the course of 7 hours. Brutal.

Tue, Oct 2
SFO
San Francisco
LGW
London Gatwick
17h 25m
Tue, Oct 16
LGW
London Gatwick
SFO
San Francisco
28h 25m
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Thu, Jan 10
OAK
Oakland
LGW
London Gatwick
10h 00m
Tue, Jan 15
LGW
London Gatwick
OAK
Oakland
11h 05m
Trip: 6 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 36 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
OAK
LGW
Excellent 10.0

CHEAP but nice.

OAK
LGW
Excellent 8.0

The seats the leg room

The entertainment was all old stuff Boarding was delayed and the check in area was not really very well set up you had to take your bags once checked in to another area whilst manoeuvring round people

OAK
LGW
Excellent 8.0

Very efficient and we'll run airline. Updated cabin with convenient power plugs for laptops and iPads. Great air circulation for comfort and reduced jet lag. Generally a lot of bang for the buck.

Very unatentive crew. Either understaffed or untrained in the art of customer service, or both. Repeatedly asked for water and finally had to go to the rear of the cabin to get it myself. Food was below average even for airplane "cuisine." That being said, the airline gives you a lot for not a lot. Next time I will bring my own water. And I would fly with them again.

OAK
LGW
Excellent 9.6

Affordable Comfortable new'ish and modern airplane (dreamliner) Only pay for what you use.

OAK
LGW
Good 6.0

Smooth plane ride

lack of communication between customer service/gate workers and actual crew members.this resulted in not having bassinet for daughters in plane. -Can't fly together with multiples. Seats for parents flying with infants are window seats, which is an obstacle, especially when changing tables in bathrooms are only on the other side of the plane -food overpriced. Snacks on plane cheaper and better quality than meal provided

Wed, Dec 5
SFO
San Francisco
LHR
London Heathrow
21h 30m
Tue, Dec 11
LHR
London Heathrow
SFO
San Francisco
29h 25m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,614 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
IAD
Excellent 8.0

They waited for us since the connecting flight left very little time to make the change.

I wish the business class seats were not so high. My feet did not touch the floor and that was not comfortable.

LHR
KEF
Excellent 8.0

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
MSP
Excellent 9.3

Friendly crew, clean aircraft

The food... tasted liked reheated frozen food.

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

Mon, Nov 5
LAX
Los Angeles
LGW
London Gatwick
14h 10m
Sun, Nov 11
LGW
London Gatwick
LAX
Los Angeles
29h 45m
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

Seats are too small

KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Wed, Nov 21
SFO
San Francisco
STN
London Stansted
16h 25m
Tue, Dec 4
STN
London Stansted
SFO
San Francisco
29h 10m
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 7
LAX
Los Angeles
LGW
London Gatwick
10h 15m
Sun, Feb 10
LGW
London Gatwick
LAX
Los Angeles
29h 45m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Boarding
5.7
Comfort
5.8
Crew
6.3
Entertainment
6.1
Food
5.0
LGW
JFK
Excellent 10.0

Efficient, quick, well organized

Nothing really

LGW
JFK
Mediocre 3.3

NOTHING!!!!!!

I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

JFK
LGW
Okay 4.6

Charged exhorbitant fees delayed the flight and barely apologized

BOS
LGW
Mediocre 3.0

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Wed, Sep 12
SFO
San Francisco
LGW
London Gatwick
12h 45m
Wed, Sep 19
LGW
London Gatwick
SFO
San Francisco
13h 45m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,614 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
LHR
Excellent 8.0

Flight itself was fine.

Reykjavik Airport is a joke. Totally disorganized. Not enough seats to sit in and wait. Many passengers were sitting on the floor. Extremely long lines for people waiting to board their flights. Mass confusion. Food court required people to show their boarding passes in order to purchase food. People learned this after they got up to the cash register to pay for their food. Again, huge confusion. Ridiculous way to treat people.

PDX
KEF
Excellent 9.0

Fantastic free entertainment options

Seats & leg room could be more spacious for such a long flight

ARN
KEF
Excellent 9.3

Friendly crew, clean aircraft

The food.

PDX
KEF
Mediocre 3.3

First time flying transcontinental without a meal service. Purchased a “pizza” that looked nothing like the picture. One drink service over the course of 7 hours. Brutal.

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

Thu, Nov 15
LAX
Los Angeles
LGW
London Gatwick
14h 10m
Wed, Nov 28
LGW
London Gatwick
LAX
Los Angeles
15h 00m
Trip: 14 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

LGW
KEF
Mediocre 3.3

Crew was wonderful.

My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Wed, Sep 26
OAK
Oakland
LGW
London Gatwick
10h 10m
Wed, Oct 10
LGW
London Gatwick
OAK
Oakland
10h 55m
Trip: 15 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 36 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
OAK
LGW
Excellent 9.6

Affordable Comfortable new'ish and modern airplane (dreamliner) Only pay for what you use.

OAK
LGW
Good 6.0

Smooth plane ride

lack of communication between customer service/gate workers and actual crew members.this resulted in not having bassinet for daughters in plane. -Can't fly together with multiples. Seats for parents flying with infants are window seats, which is an obstacle, especially when changing tables in bathrooms are only on the other side of the plane -food overpriced. Snacks on plane cheaper and better quality than meal provided

OAK
LGW
Mediocre 2.6

Seats were comfortable cushion wise, (but not on leg room)

On an 11 hour flight, 1 water was made available. Everything else including food and any snacks was for pay. With a $1400 ticket that is ridiculous! Every other airline will give you at least drinks and snacks on a commuter flight and meals on international. No online checkin, no seat selection until ticketing, incredibly expensive flight change fees, flight service was bad. I will not fly Norwegian airlines again.

OAK
LGW
Okay 4.0

TV screens in backs of seats

Generally not a comfortable flight. Boarding took ages both ways. I’m generally not down for ‘budget’ international flights - without adding the $60 meal service each way they don’t even offer you a water, let alone a coffee. I had to ask for water in the back and they were stingy about giving it out insisting they had to go in little plastic cups, very inconvenient.

OAK
LGW
Mediocre 2.0

My flight was cancelled, and I understand Easyjet couldn't control that, but the way they handled the situation was absolutely terrible. I waited in line for 3 hours trying to talk to a representative about rebooking my flight and getting a hotel, but after a while they said they couldn't book hotels anymore and we would have to do it ourselves. After three hours of waiting in a line that barely moved I decided to give up and went to my hotel which I had to book myself and booked a flight for the next morning with a different airline.

Mon, Nov 26
LAX
Los Angeles
STN
London Stansted
15h 30m
Tue, Dec 4
STN
London Stansted
LAX
Los Angeles
18h 50m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Sep 18
OAK
Oakland
LGW
London Gatwick
10h 10m
Thu, Sep 27
LGW
London Gatwick
OAK
Oakland
11h 00m
Trip: 10 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 26 reviews
Boarding
5.7
Comfort
5.8
Crew
6.3
Entertainment
6.1
Food
5.0
JFK
LGW
Okay 4.6

Charged exhorbitant fees delayed the flight and barely apologized

JFK
LGW
Mediocre 2.0

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

BOS
LGW
Mediocre 3.0

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

LGW
JFK
Mediocre 2.0

Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.

SIN
LGW
Excellent 9.3

Food are nice Have IFE on broad

Sat, Dec 1
LAX
Los Angeles
LGW
London Gatwick
14h 10m
Tue, Dec 4
LGW
London Gatwick
LAX
Los Angeles
15h 00m
Trip: 4 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
YYZ
Good 6.6

Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BWI
Mediocre 3.3

The flight was smooth and on time. The crew was competent.

For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Seats are too small

Wed, Nov 28
LAX
Los Angeles
LGW
London Gatwick
10h 15m
Wed, Dec 5
LGW
London Gatwick
LAX
Los Angeles
15h 00m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 63 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
LAX
LGW
Excellent 10.0

No WiFi

LAX
LGW
Mediocre 2.3

I believe the only thing I did like about the trip was the easement of getting checked to board the plane. Other than that, maybe just the price of my flight.

Where to begin, first of all the flight was delayed. And not just one or two hours, but almost 5 hours! The communication from the boarding crew was atrocious, as they did not keep us informed until maybe an hour after the fact that it was already delayed. After finally being cleared to board we were all cramped and rushed on a shuttle from the waiting area to the plane. I've been on cramped planes before, but maybe not this badly. I received a middle seat, which was alright, but the amount of space to move around in was unacceptable. I attempted to load my carry on in the storage compartment overhead but it was all taken up. That made matters worse in terms of having space to stretch my feet out, as the person's next to me were not the kindest and kept cramping me even more. The delaying of my flight made me miss my check in to my hotel two hours later. I lost most of my day I'm being able to have free time before the check in due to it. Overall, I was not satisfied one bit with the airline service. I just hope that my return flight is a more pleasant one.

LAX
LGW
Okay 5.6

The food available for purchase was unexpectedly fresh and the screen ordering system is convenient. The plane was new and nice and clean, but pretty tightly packed.

The flight was delayed by an hour and a half and the pilot kept saying that we'd be leaving in five minutes leading to a planeful of frustrated customers. The entertainment system does not have a very good selection of films. The crew was fine, but didn't go out of their way to be friendly or helpful.

LAX
LGW
Okay 4.0

There was one particularly pretty crew member with a great laugh and she was very friendly

I flew out with the same luggage that I flew in with. They charged me $56 for it. It seemed as if they made a new rule out of the blue and included my personal bag my carry on. It wasn't that they had to be concerned about the FAA weight requirements because the flight was only about 80% full. The in-flight entertainment was limited and there was no audio... so in other words, you could not simply turn on music to go to sleep by. This is a very bare-bones airline. Also, one flight attendant was perhaps the rudest person I've ever come across. "Go talk to someone else - I'm busy." All I asked for was a fork. She was simply opening a bin at the moment.

LAX
LGW
Excellent 8.0

Everything was fine. Better than expected. This is my first time flying budget airline from US to Europe.

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