Find Cheap Flights from Nashville Intl to London (BNA - LON)

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

Consistent service

In cabin was too hot... and I left behind a favorite scarf....

I was told to keep my feet on the carpet while awaiting the washroom - didn't release that while standing I shouldn't go too far back to avoid the opening door. Know I know !

The crew was excellent. Very attentive and witty. One flight attendant in particular went out of her way to take my 4 year for a walk to get snacks to give her something else to do. We also boarded the plane first as we had young kids which gave us ample time to settle our carry-on luggage and the kids before the rush of other travelers.

Not enough legroom in coach for families dealing with young kids where these kids invariably want to be in your lap and then ppl in front of you want to recline.....it is just uncomfortable. The other thing is that my trip to Barbados did not have the in seat TV and try as I might to download the plug in to my Surface so that I could watch from their Westjet connect it would not work so that made it difficult to help with passing the time with my kids. I am also a strong advocate for a decent meal on any flight more than 3 hours. I should not have to purchase meals after spending all that money on a plane ticket.

Great flight staff! Entertaining and pleasant

Excellent the staff was very helpful

WestJet staff very friendly & helpful

Toronto airport needs clearer signage - very confusing

It was part of our hop from the United States to Malaga.

I fly Southwest Airlines in the US frequently, but this plane felt FAR more packed in than those do. Without a free drink or snack, my 3 hours on this plane were miserable. We were flying at night, and they kept EVERY light in the cabin on for the duration. I don't know why they needed so much illumination to push a cart up and down the aisle for the few people willing to pay for beverages.

The boarding was quick & pleasant, the crew was friendly & helpful.

There was no food left or soft drinks left when before the crew even got to me on the flight

Everything from start to finish incompetent.

Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered.

Poor gate service, insufficient information on flight, which was flown by Aer Lingus.

Lost piece of luggage to start with. An Aer Lingus agent in A'dam, where we started our journey, insisted we could not take a not oversized small suitcase w expensive photo equipment on board. She labeled the suitcase to Boston while we were boarding = (very confusing as per your representative in Dublin who told us she should have labeled it to Dublin), American custom in Dublin asked us to identify our luggage and this piece was on their computer but NOTHING showed up in Boston nor at our final destination in TPA. Name Lylem Maria AH, 9 074 KL 936816, filed a report in Boston and TPA but nothing yet.

Food very mediocre, old plane, entertainment system not working well in my chair, not sure or I wil fly again w your airline, will probably use Delta again= bit more expensive but would rate them "good".