Find Cheap Flights from New York John F Kennedy Intl to Los Angeles (JFK - LAX)

Seats were comfortable

They delayed our flight because the pilot couldn't show up, which is the most ridiculous reason I have ever heard. This is not something unexpected, it was not an early morning flight, there is no reason this should have happened. Entertainment costs way too much and I didn't like the flight attendants.

everything was quick and comfortable, excellent service.

the movie selection was mediocre, there should have been way more options

nothing.

The seat was not a flatbed. It was an old fashioned first class seat but with absolutely awful knee room---possibly as little as 28-30 inches. It was very difficult for the person next to the window to get out to the aisle, even when the person in the aisle seat was not sitting there. The biz class cabin was shared with economy comfort. The crew gave no explanation for the switch in aircraft, and no apology either.

I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area.

Nothing. It was a very good experience.

Movies, wine

When checking in the staff was so incredibly rude, nonexistent during the whole check in process that it led to several people missing their flights or almost missing it. I had to run around asking for someone to help the long line of people including me who were all in danger of missing their flight because no one was around to help. And then when I finally do get checked in using the now kiosk only option for the plebeian class while anyone above economy gets to talk to real people (way to highlight the class divide guys) I missed my check in time by 5 minutes and was told by the kiosk to find an agent. Then I go running around looking for an agent. I find one and she says you missed your flight. I told her I still have 45 minutes to make it, and she rudely just tells me to get in another line to pay for a new ticket. LUCKILY someone in the priority line saw I was having a problem, a customer not an agent, and she told me to try to talk to someone on her side. After 3 agents told me no one finally told me yes. I made my flight but just by a hair. If the agents would have been around to help or been willing to help me from the moment I spoke to them this would not have been a problem. Thanks for almost ruining Christmas for me. When I spoke to others everyone told me they always have issues with AA. Will never fly AA again.

Flight arrived early--always a pleasant surprise. AC outlet very helpful for long flight, but because of its location, it was impossible while seated to see exactly where the plug prongs went.

I spent extra for extra legroom so I could work on my laptop for the whole flight. The guy in front of me--in bulkhead, pushed his seat all the way back, and suddenly my laptop was in my abdomen. I politely asked him if he could push up just a bit, which he did until time for his nap, at which point he pushed all the way back, and stayed back for the duration of the flight. This was my 2nd AA flight on an old US Airways jet--NO free entertainment. NONE. On a cross-country flight. That's crazy.

Crew was very professional and friendly.

Flight was delayed 2.5 hours due to maintenance issues.

Give us real food instead of chips.

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Flight was cancelled a few hours in advance for "weather" which was clear at time of takeoff. Made me miss an important job interview that could not be rescheduled and when I tried to rebook with virgin over phone and explained situation they were rude and condescending. Never flying virgin ever again.

The lightening, the multi media

No conversations with the pretty stewardess.

A safe flight! Who could really ask for more.

It is so cramped in there the person sitting next to me going & coming was literally on top of me. As a business man myself I completely understand more people more money lower fares I get it. However extremely uncomfortable flight. Will try another airline next time.

Plane was very clean; Safety video was lively and made you want to pay attention. Crew were polite.

Crew was very friendly, professional and helpful. Seats are comfortable with lots of legroom. Boarding was handled very smoothly. Everything was quite clean, too.

Could they offer 1 free snack? A second trip with beverage cart would be nice, too.

On time flight. Easy luggage check in. Nice gradual landing so I didn't get an earache.

There was a smell like bug spray maybe from an exterminator treating the plane. I weigh just 130 pounds but the seat was pretty tight. Need more room.

Seat becomes a lie-flat bed - comfortable but feels a bit space-constricted. Food is also pretty good.

LA-based staff has a chip on their shoulder and generally, not a pleasure to deal with. Also, constantly slamming doors to carts. Very annoying. And they can chat for eternity.

Once I finally got on a plane, there were no problems. Lots of options for good films. Friendly crew on board the flight. Made it on time.

At JFK, I was waiting at my gate for two hours and at some point during that time, the flight switched gates. I didn't hear the announcement, and since there continued to be people around me, I saw no reason for concern until it got close to departure time and I still hadn't been prompted to begin boarding. I was trying to be patient and not bother anyone, and that was where I went wrong. I should have been more vigilant because they certainly don't go out of their way to help you at American Airlines. When I finally asked the woman at the desk when we were boarding for LA, she told me the gate had moved and was about to close, so I ran to the other gate right as they were closing the doors. The plane was still there, but they wouldn't let me through the gate. I remained calm and explained that I had a ticket for this flight. I didn't feel even the slightest bit of empathy coming from them. They put me on a long list of standby passengers, and I had to wait for several more hours until I finally got on a flight. During that time, the crew at the desks were so unfriendly and dismissive, I decided I did not want to support American Airlines again. This was the first time I had a major problem with an airline company. I tend to be a stress-free traveler, but this was a pretty awful experience overall.

The crew was nice, the airplane seemed "cool" when I walked in. Seats were pretty comfortable, the safety videos was pretty entertaining. Everything except the all-important magic screen worked and was fine.

The in-flight entertainment screen "Virgin Red", I believe, started out being pretty awesome. 2 seasons of House of Cards was available for free - they had TV, etc, but then about 1 hour into the flight, my screen totally stopped working. Every one I could see around me was working, but mine just said either "please wait" or "lost connection to server, trying to reconnect." Movies, games, TV, food ordering, realtime map, etc all wouldn't work. I told the flight attendants 3 times, and each time they said they would reset it, and I"m sure they tried something but my screen never started working again for the rest of the 5.5 hours flight. In order to order food, I had to use my neighbor's screen because as far as I could tell, the only way to order was using the screen. It definitely a case of seeing a cool thing that's available and then it being taken away. Also most of the food I tried to order turned out being "not available". They should just take it off the screen if it's not available instead of taunting me like that.

The crew was lovely and accomodating. Because I am tall, but also because I have a limited budget I often can't pay extra for more leg room. When there was an open seat in an exit row and I boarded, one of the crew noticed my height, asked if I was flying along, and switched my seat for an exit row. I can't tell you how much I appreciate that. Paying more just because I'm tall sometimes doesn't feel fair, but that's typical of most airlines these days. Whenever someone can help out, it is very felt.

The games on the console froze everytime I tried to use them. I had to ask to reboot my screen twice. The crew was very friendly though.

The staff are very friendly and they made sure the passengers are well informed they offer unlimited FREE snacks onboard. The free wifi is awesome. Hope they keep it free.

The seats were incredibly uncomfortable as if we could feel the metal frame beneath the cushions.

Pleasant, very attentive and professional cabin attendants.

Left late to fix a TV problem that in the end wasn't fixed. Hence arrived late.

Everything was slick, comfortable seats, smooth boarding, free (good) snacks and ON TIME!

It was absolutely freezing temperature-wise. They sold out of blankets and for those of us unlucky souls, we were stuck wrapping our bodies in anything we could find from our carry on luggage. They must've had an issue with the AC, but I slept like poo which I was counting on for my NYC to LAX cross-country early AM flight.