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Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Seats were comfortable

They delayed our flight because the pilot couldn't show up, which is the most ridiculous reason I have ever heard. This is not something unexpected, it was not an early morning flight, there is no reason this should have happened. Entertainment costs way too much and I didn't like the flight attendants.

everything was quick and comfortable, excellent service.

the movie selection was mediocre, there should have been way more options

A safe flight! Who could really ask for more.

It is so cramped in there the person sitting next to me going & coming was literally on top of me. As a business man myself I completely understand more people more money lower fares I get it. However extremely uncomfortable flight. Will try another airline next time.

Plane was very clean; Safety video was lively and made you want to pay attention. Crew were polite.

Give us real food instead of chips.

The staff are very friendly and they made sure the passengers are well informed they offer unlimited FREE snacks onboard. The free wifi is awesome. Hope they keep it free.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier.

The flight was ok but they got my luggage almost destroyed and I couldn't complain once I got it, because no one was working in the courier.

The seats were mostly comfortable (although extremely cramped), pillows and blankets were provided. I liked the one free thing offered; ability to follow the planes progress on my iPhone.

All of the screens on the side of the cabin I sat in did not work so even if we chose to pay the ridiculous fees for content it wasn't an option. Charging $16 for internet is gouging to the extreme. Truthfully, I would choose to pay a little more for my ticket if I knew that United did not cram people in like sardines, provided good quality free internet, provided free video content (on consoles that worked), and provided a small snack (better than a little wafer).

Went smooth and without delays

Seat was very comfortable

No food to buy

Serious butt pain. Wish I had brought a cushion with me.

There seems to have been a mix up. Several parties were scattered throughout the plan. My husband and I were on opposite sides of the plane. Another woman was 20 rows behind her husband. There was a family with four kids, each was in a different row- though they were able to corral them with assistance. We booked several months earlier, so I'm not sure why it happened.

Flight was cancelled a few hours in advance for "weather" which was clear at time of takeoff. Made me miss an important job interview that could not be rescheduled and when I tried to rebook with virgin over phone and explained situation they were rude and condescending. Never flying virgin ever again.

The lightening, the multi media

No conversations with the pretty stewardess.

Tried to reschedule flight took 2 days

No complimentary snakes No inflight entertainment

The seats were incredibly uncomfortable as if we could feel the metal frame beneath the cushions.

Pleasant, very attentive and professional cabin attendants.

Left late to fix a TV problem that in the end wasn't fixed. Hence arrived late.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Had window seats

Why are you sending me this survey at 2:31 am?

I like that SunCountry flys directly to my most important locations,

Can't spring for a bag of pretzels or something?

Crew was very friendly, professional and helpful. Seats are comfortable with lots of legroom. Boarding was handled very smoothly. Everything was quite clean, too.

Could they offer 1 free snack? A second trip with beverage cart would be nice, too.

On time flight. Easy luggage check in. Nice gradual landing so I didn't get an earache.

There was a smell like bug spray maybe from an exterminator treating the plane. I weigh just 130 pounds but the seat was pretty tight. Need more room.

Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch.

I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive