Find cheap flights from New York John F Kennedy Airport to Rome from $177

Seat back monitors and outlets were dead and not working.

The crew, food, and entertainment were all good. But my screen had some sort of bug where if I turned it off, it would turn back on after 2-5 minutes. At full brightness. It made it very hard to get any shut-eye on the overnight flight. Also, the older Boeing plane, while nicely cared for (and no doors fell off 😅👏) doesn't have the nice air quality of newer planes. So I felt a bit greasy by the time we landed in Sweden.

Service was good for such a short flight. Small plane but smooth flight.

The flight was delayed but we got to our final destination.

Uncomfortable seats on 14 hour flight. Mediocre food. On time and great crew.

Really impressive staff at airport and on plane, especially given how busy it was

The upgrade was a pleasant surprise and I was sooooo tired of traveling these days. 10/10 just for that

Crew was great. However the seat I had would not recline and stay put. It would spring back to upright. Hopefully they can check the seats and maintain them. Otherwise the plane is clean and the crew is very friendly.

Lost luggage! No representative of the airline present at the airport. Air France contracted the service out to a 3rd party service. The service has no ability to track the missing bag or provide a time frame on its arrival.

Pricing of seats is difficult - price transparency has disappeared. First class, business class. Comfort plus, economy, basic…. Especially the pricing of seat reservation. Used to be but early get a better price; now it seems prices are falling as we get closer to departure. Miles ticket value has gone away. Give me a break. Everybody is playing the game of upselling and delivering lower service. When demand drops, so will the game of price gouging, but we’ll see.

Awful customer service on the phone. No phone number on the website to call a real person. Website says changes are no charge but this is a lie. I had a cheaper ticket through Kayak therefore Finnair wouldn’t change it unless I would pay the entire fare again. I begged but their agents at the airport were rude and the online chat person cut off the call with no help. Super disappointed. Wont fly this airline again and will tell everyone I meet how bad it is. Crew on the flight was nice but otherwise huge disappointment.

The flight was excellent, provided that we had inclement weather. We departed earlier than scheduled and arrived early. There was a little turbulence, but nothing to be worried about.

It was less than what is expected for a business class ticket I thought that the staff actively ignored me because I either looked Indian or Hispanic to them and I guess I did not deserve their attention. The food which included a beef entree was not available so not enough food was ordered for number of seats available. I will say experience in Greenwich lounge was very good and the staff there at the airport were very nice. May be your crew needs to learn about racial equity so that everyone gets either the same aweful treatment or hopefully the best treatment which is what we expect I recommend you take a flight with Singapore airlines that I have taken and the crew remember your last names and use it to address each person, food never finishes if you are at the back of business class and crew anticipate your need even before you articulate. Same price and 100 times better service than American Airlines

pleased with overall experienced, but seats in coach are tight.

Don't often sit in 1st class. Our experience was great.

The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights

It was right on time and crew were very courteous

So i was checked in for the seat number 40K. Unfortunately my seat was not able to recline which end up having very uncomfortable 15 hours flight.

Lack of information. No meal for a 6hr international flight that departs during dinner time

American always delays flight so it stressful getting the next connection

Not being able to get a different seat with above average height unless I would pay for a seat ($41). Poor included beverage choice. Food: I’m am not picky in terms of food but that was the most horrific set of options ever experienced, for me and my fellow passengers. In my row no one was able to finish their food. Literal dog-grade chow. If you want to be cheap, at this point provide us with actual COMBAT RATIONS. You would save money, passengers would get enough food and better taste.

Nice travel , but would have been better if luggage was included in the price and not an extra charge..

Norse Atlantic is the worst airline I’ve ever traveled with, and i travel a lot. First, they made me check my carry on duffle (never had a problem before) because my backpack they said “isn’t a personal item”. It fits under the seat so yes it is a personal item. $125€ for the duffle and $125€ for my wife’s checked bag, $250€ for two bags, RIPOFF! Once on the flight we got delayed 45mins because the attendants/airline were giving a handicap gentleman a hard time about his scooter which they had already given him permission to bring on board. He also stated he’s never had this problem, & after a lengthy discussion they finally realized they were wrong since it wasn’t ion battery operated and he had all the paperwork. Eventually they allowed him to stow it above his seat which they watched his wife struggle with for over a minute before they helped her. Also, Make sure you purchase food in advance! This airline is EVERYTHING for purchase, from WATER to SNACKS to BLANKETS. Yes, WATER. International flight and not a single thing free. People were literally lining up to the bathroom with empty water bottles to fill up in the sink. The Aircraft was criminally FREEZING as if they intentionally jacked up the air so people would buy $7€ blankets. People were changing into layers in the bathroom & bringing down their carry-ons so they could find layers in their suitcases. Those that didn’t have layers in their bag or had to check their bags had to endure an 8.5hr torture session from Rome to JFK. Add all that to the ridiculous timing of turning on the lights (red eye) so they could come down the aisle with duty “free” options for purchase. A hot topic between passengers while waiting to deboard/get through customs. I wouldn’t fly Norse Atlantic Airways again if they paid me.

I payed for luggage but there was additional luggage charge this wasn’t clear when i purchased.

The crew from Norse was absolutely great! Friendly, respectful and professional! They helped me resolve my baggage issue in Fiumicino, which was a long process and one of the counter girls was her first day at work 😌 they were all great. And later, when they found my 87 year old mom who got completely lost at Fiumicino in a different terminal, all by herself.. they were patient and kind and treated everyone with respect and care. Grazie Norse!!

Crew was excellent, very friendly and professional. Seating was very tight…I’m not a tall person and my knees were touching the seat in front of me. A little bit more legroom would be great.

Chaotic check in. It took an extra hour to haul all across large LAX airport three different times back & fourth. Had no access to duty free shop.

Great flight for great price. Only thing they need is on board Wi-Fi and an app.

It was cold, blankets would have been a big plus.

Airline was unable to check me in, even though I had a valid US visa which they called to confirm. Their system still did not allow check in. If you have a visa don’t travel on this airline. Will be seeking a refund.

In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.

Starting with the flight Cairo to London the plain was so poor no entertainment at all uncomfortable seats although it’s 5 hours long,then an American airline plain took me from London to Miami it was a bad experience the crew most of flight time not available and they asked us to help our selves for any snacks if we need. From Miami to London actually was perfect flight with a huge plain and perfect crew but from London to Cairo was horrible plain with stiff fixed seats not movable no entertainment or wi fi very poor Menu which is unacceptable for a business class

Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.

I've done hundreds of flights in my life, and this flight was one of the best I've ever taken, From beginning to end, everything went smoothly, professionally, and with a smile and friendly attitude from all employees I interacted with. The food was delicious (and free), as were the drinks. There was just a genial and effective way in the way that British Airways organized the flight -that reminded of days in the 70's, 80's, and 90's, when flying was a fun, and exciting adventure. I enjoyed and had confidence in the abilities of the flight crew, I'll be flying British Airways several more times this summer. Thank you so much for the great experience! Cheryl Olso

My baggage did not arrived with me. Took 3 days to get it after so may calls and follow up

Terrible! I missed my flight to my final destination and British airlines and American Airlines keep pointing fingers on each other’s. Nobody wants to take responsibility

Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination

Overall, terrific service, accommodations, and experience. Only reason comfort was rated lower was because it was difficult to keep a comfortable sleeping position for the overnight flight, but I also had an economy seat.

Not sure if the crew were experiencing something unknown to me,but the service of passing water was non-existent.In addition,please take consideration when providing yogurt as alternative for breakfast as some of us, could be lactose intolerant.. thanks

Very cramped seats in economy, difficult to get comfortable with your legs and feet and back. The seat width is ok but I’m average size. Food is HORRIBLE. Crew is friendly. Delays and very tight connections made it tough for navigating. We would have missed our connecting flight if it wasn’t delayed too. The terminal transit was slow and normally every 10 minutes before 8pm, after 8 pm is every 30 minutes!!!!! No free wine or drinks!! Below average attitude.

Ok, but no entertainment. Left late, but made up most of the time.

May be it is not an ITA issue, but the bags took long time to go out.

Good. But there food was poor quality and 95% of movies didn't have English subtitles

I thought they had rebranded themselves in every aspect but it was quite the opposite. The food was terrible the service was sub-par. Overall it was not a good experience.

Service from staff was poor, food choices were limited. Air plane was not clean or hygienic and seemed like not cleaned for days. Seats were uncomfortable.

service from stAff was barely there , food choices were limited. AirPlane was not clean and seemed like it was not cleaned for days.. Seats were very uncomfortable.

I paid for premium seats and the last minute they changed the aircraft for a bigger one, they bumped me to another seat which was NOT at all comfortable for an 11 hour flight, will fight for a refund!!

The landing was catastrophic. I was very scared. I thought it were my last lminues. Pilotes should be more experienced

ALL services were good. An announcement should’ve been made at the end of the flight that filling out a customs form would not be necessary anymore for USA travelers entering Philadelphia.

The flight was smooth, the premier economy seats were comfortable, the flight crew were excellent. The on board food, however, was AWFUL. I suggest bringing your own food on board.