$209 Find Cheap Flights from New York John F Kennedy Airport to Santa Rosa - Compare and Save

I was very impressed at how Alaska Airlines handles people with medical needs.

The check-in crew for Alaska was rude, unhelpful, and the opposite of customer-centric. We arrived 50 minutes before our flight and were told it was too late to check baggage. When I asked what the cutoff was, the agent started speaking in codes “D50” and yelling to their manager who also spoke in codes. They then tried to speak to me using these codes and all I wanted to know was the time of the cutoff, which they would not — or could not — articulate. They booked me and my family on the next flight while smirking.

The boarding process could be clearer, there's never a call for group f

good, no complaints but nothing to rave about. It was fine

I paid $168 each for myself and my daughter for an upgrade and we didn’t get any of the things mentioned by you/ site that comes with an upgrade. It was all just the same. One snack and one beverage. Nothing else. I don’t understand what the upgrade was.

I don’t think Alaska coordinates with Kayak. I did not get a “check-in” email inviting me to check in 24 hours in advance. Had to wait 20+ minutes to get a wheel chair.

Overall the flight was on-time and plane ride very comfortable. The free snacks not so good - only a small bag of pretzels and no milk. I wanted milk. There was not entertainment on the plane unless I wanted to download their APP. But I would consider flying with them again and be more prepared on my part with food and entertainment.

This time it is good, no delay and right on time

Miss bigger screens for movies Staff was friendly Seats comfortable Bathroom line long

If there were movies it would have made the flight much easier.