Pros: "Crew was amazing, seats were very comfortable"
Cons: "To leave on time"
Pros: "Amazing crew"
Cons: "I was able to connect to internet and watch movie Thank you"
Pros: "The crew was engaging and entertaining."
Cons: "Nothing. Smooth flight, friendly crew, and early arrival. Can’t be beat!"
Pros: "The pilot got us in 30 mins early"
Cons: "I was supposed to go to a wedding in Chicago, and leave on thursday. They cancelled my thursday flight and did not get me to Chicago until Saturday, so I missed the wedding. They strung the whole thing out by scheduling me on new flights, only to cancel those later. Total mess!"
Pros: "on time! quick, free, baggage! free snacks and drinks"
Cons: "The flight was delayed"
Cons: "If the plane had wifi"
Cons: "Seats too narrow. Too many large bags carried on"
Pros: "Arrived on time, courteous crew, smooth flight, good value ."
Cons: "Healthier snacks, real milk for the coffee, more audible announcements over the PA, provide instructions and announcements via smart phones and tablets for those who have them. One passenger clearly was hacking from a cold or flu virus. Another trashed a seat and floor with nut shells and tissues."
Pros: "Crew was good. On boarding was smooth"
Cons: "It’s a 4 hours flight. Snack has to be better."
Pros: "One of the best crews we’ve flown with."
Pros: "The crew was nice and friendly. They came around multiple times offering us drinks."
Pros: "The crew was funny, and generous"
Cons: "Nice flight semi full. Crew was awesome and accommodating."
Pros: "Their sense of humor and safety first."
Cons: "My suitcase was soaked like it had been left out in the rain but my other one was dry. Delayed due to mechanical error for three hours then had to taxi back to gate for weather advisory. I was so tired that I couldn’t relax."
Cons: "Long. Delay at landing waiting for a gate"
Pros: "Fast travel"
Cons: "Obnoxious steward trying to entertain with lame jokes."
Pros: "Crew was great"
Cons: "Delayed, uncomforted seats and no entertainment."
Cons: "A passenger got up to use the restroom while we were taxing and the crew did not stop him!!"
Pros: "The wifi"
Cons: "There was no food service due to turbulence so that wasn’t good besides that everything else was good!"
Cons: "The flight was advertised to have the seatback on board TV and there were none."
Pros: "I am okay"
Pros: "like the flight, all where well except I was sitting somewhere else, I was traveling with my wife. Jose"
Cons: "Loud sound of air even before we taxied. Very annoying."
Pros: "On time, two bags and service"
Cons: "Attendants not much attentive"
Pros: "Choosing my own seat."
Pros: "Special thanks to Southwest's crew, as I was traveling with a knee scooter for the first time in my life! They were super helpful, and the scooter came out each time without a scratch!"
Pros: "On time. Fun crew."
Pros: "Everyone is helpful and friendly and sometimes entertaining :) Flight was on time and smooth from beginning to end. Absolutely no complaints."
Pros: "That we made it home eventually"
Cons: "SW lack of communication and empathy towards myself as a 20 year customer"
Pros: "Fast flight"
Cons: "Rough landing"
Cons: "The Internet was the worst inflight wifi experience I have ever had. It only loaded like 6 webpages for me in 1.5 hours."
Pros: "On time; quick boarding, easy landing"
Pros: "Got to the layover in just the nick of time to run to the next Southwest gate to catch my flight home."
Cons: "Zero entertainment; zero meals (snacks only); cup of soda; couldn't sit with family because boarding pass was at the end of the "Bs." Very uncomfortable."
Cons: "No charging ports on airplane"
Pros: "I love that my bags fly for free."
Cons: "I don't like flying SWA when the flights are full because the seats seem tight. I have a SW credit card though so I love using points for flights."
Pros: "The crew was very polite under the circumstances with delay."
Cons: "The fact that they boarded us push back from gate then sat for on the tarmac for a 1/2 hr."
Cons: "I would have appreciated to be able to change onto a same day set of flights for $50 like on jetblue, or even $75 like united. I was disappointed about not getting any consideration on my last two flights after two solid weeks of travel that had me on 12 flights in 14 days. So much for that legendary southwest customer service."
Pros: "The process was smooth and uneventful as is the case with most Southwest flights I take out of DTW."
Cons: "There wasn't anything I found disagreeable about the flight experience."
Pros: "We got home, but after flight was canceled"
Cons: "Our flight was canceled and our family was split up amongst 2 flights."
Pros: "Late night flight got delayed by an hour but captain entertained the whole crew by broadcasting the critical World Series between cubs and Indians"
Pros: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Cons: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."
Pros: "Very spacious."
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Cons: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."
Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Pros: "Yeah...spacious leg rooms."
Cons: "Too bumpy landing at Jackson."
Pros: "Amazing crew & comfortable seats."
Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"
Cons: "To many screaming kids"
Cons: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "Landed safely."
Cons: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."
Cons: "Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight"
Pros: "Air crew was excellent"
Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"
Pros: "Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice"
Cons: "Couldn't recline in my emergency exit row"
Cons: "Flight delayed 2 hrs"
Pros: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Cons: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."
Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."
Pros: "Flight team were wonderful!"
Cons: "the short connection screwed me"
Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"
Pros: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Cons: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Cons: "No check in to Minsk from Paris"
Pros: "I liked the plane being on time & a smooth flight. The crew was great too."
Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."
Pros: "I flew with Delta"
Cons: "Your information was Aeroméxico"
Pros: "once we left Ewr everything went smooth"
Cons: "Late taking off. had to hurry to catch final leg"
Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."
Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."
Cons: "Flight was delayed an hour"
Cons: "Super small plane"
Pros: "The flight was quick, safe, and the crew was courteous and attentive."
Pros: "Both flights landed early. Flight attendants were excellent and very helpful."
Cons: "Small plane to Minneapolis with one bathroom and the flight to sna didn't have my request for a gluten free meal."
Pros: "There were pretzels. Wifi but I brought my own entertainment."
Pros: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Pros: "After 4 delayed and missed flights they did put me in a motel"
Cons: "Trying to make arrangements and being on hold for 30 to 53 minutes several times all while trying to second guess flights. Not being allowed on a flight after being bumped several times because only 1st class seats were available . Sprinting through the airport with all luggage only to be told I couldon't not board even though the flight did not leave for 5 more minutes"
Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."
Cons: "Everything was great"
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Pros: "First class stewardess was excellent."
Pros: "The airplane"
Cons: "Poor food"
Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."
Pros: "The direct flight is amazing. The status updates were great. The crew was super friendly."
Cons: "Not much, it was great. No more masks for vaccinated people would be awesome."
Cons: "I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded."
Pros: "Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane"
Cons: "Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats."
Cons: "Give complimentary water"
Pros: "Great crew. Everything was on time. Loved it"
Pros: "the crew was very helpful"
Cons: "seats could have been a little wider"
Pros: "Crew was friendly and accommodating."
Pros: "We had a really nice crew."
Cons: "Reclining seats would be great!!"
Pros: "Crew was very friendly."
Cons: "No complaints."
Cons: "More space under the seat in front of me for my carryon"
Cons: "Built in headrests on the seats."
Pros: "The price was excellent."
Cons: "The flight was delayed for two hours."
Pros: "Crew was nice for the most part."
Cons: "Didn’t leave on time. Would be nice to get something complimentary for all the wasted time. Would like to be able to watch something"
Cons: "Allegiant needs to get stuff together when it comes to boarding."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."
Pros: "The crew was amazing"
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "Price and direct flights to popular destinations."
Cons: "No frills. Charging $5 for a printed boarding pass seems a bit excessive"
Cons: "I dislike their pricing structure."
Cons: "Bags charge for 105$"
Pros: "The crew was friendly and smiled a lot. Non stop flight from easy and for me, convenient airports. I knew food cost extra so i brought my own."
Cons: "I knew my comfort would be cramped so that was expected. My only complaint was we couldn't understand the boarding instructions at the gate when they were calling zones. The microphone stunk! So because we couldn't understand,, people got in line who shouldn't have yet, and others didn't get in line that should have which seemed to really annoy some mouthy jerk in zone 5....who then had to turn around while boarding bc he forgot his phone, lol. Karma. So, that was my only entertainment and it was pretty great."
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Cons: "4 hours late. No explanation. I have flown Allegiant 3 times. Late twice."
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Cons: "Ground personnel"
Cons: "I attempted to check in online and was unable to do so. Bad app."
Pros: "on time, hepful personnel"
Cons: "my gate checked luggage was lost"
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "On time and pleasant crew."
Cons: "Old plane,"
Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."
Pros: "Free bags for military. Friendly, efficient, on time, price. It was all good."
Cons: "Nothing. Excellent flight."
Pros: "Snacks were good but we had to pay for them."
Pros: "Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!"
Cons: "10hour delay!!! No weather problem.."
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."
Pros: "Best flight for its Price. It was on time."
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Pros: "flight took off on time"
Pros: "Very smooth ride and attentive friendly staff"
Cons: "Snacks were over charged."
Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."
Cons: "Delayed the flight for 7 and a half hours. They then tried to not refund my money"
Cons: "LONG walk to car rental"
Pros: "Priority boarding . Front row seat. Friendly staff"
Cons: "Reclining seats"
Pros: "Price was fantastic, plane was on time and staff were incredibly friendly."
Cons: "Wasn’t great comfort and baggage price jacked up the cost a little, but was reflected in the great price"
Cons: "The flight got delayed twice. I did not got any notice at all. I waited around for 5 hours in the airport. Then have to change my flight to another airline in another airport, bevause the delay would result in me having to miss my connecting flight. I ended up spending a lot of money, wasting a lot of time, almost miss my meeting in San Diego. Then the flight got cancelled at 3am anyway. I had a horrible experience. I will never use kayak.com or Frontier airline ever again."
Cons: "No one contacted me to try to give me any type of credit or refund even though I lost two days of my trip"
Pros: "crew was good."
Cons: "Late boarding, slow boarding, line for take off, line for gate at arrival. Very unimpressed. No tv. No complimentary snacks or food. Seats have the smallest possible food tray. Seats uncomfortable."
Pros: "Flight landed 1 hr early. We were out of plane in 20 minutes"
Cons: "Check-in luggage is expensive"
Pros: "Plane was very clean and crew professional"
Cons: "Seats are a bit hard"
Cons: "The flight didn't have pushback seats. They charged extra for carry on. The most tiring flight I have ever had."
Cons: "The flight was delayed 4 hours with never an alert to any passengers. The crew didn't even show up until the flight was already supposed to be boarding. I did not receive any message or alert that the flight was continuing to be delayed. I've never experienced anything like this before. And nothing was done to better the situation."
Cons: "Awful flight awful airline will never fly Frontier again"
Pros: "After delaying the flight for over 6 hours and not updating their website properly to notify their passengers of the delay, the flight was cancelled after we all waited over 4 hours. After cancelling the flight the airline and their rude LGA employees notified me that the next flight they could put me on was 6 days later! They don't work with other airlines in the event of a cancellation so you're on your own. I will never fly this airline ever again, id rather take the bus."
Pros: "Not a single thing"
Cons: "1- Costed $60 additional dollars at check in. Who charges for a carry on? 2- kiosks were broken and I had to wait in line for 30 mins just to get my damn boarding pass 3- seats are so cheap now and leg room reduced. 4- will never fly this airline again. Totally mislead 5- do yourself a favor and pay the extra $50 or $100 dollars for a decent airline"
Cons: "it would have been nice to charge my devices during the flight but i realize this is a discount airline."
Cons: "I had to pay 2x$45 for my carry on and there was nothing mentioned when I was buying the tickets. I feel robbed an will not fly again with Frontier and will ask my money back."
Cons: "Though they appeared to be the cheapest choice, they charged $40 for a CARRY-ON and $30 to check a bag. More money to select your own seat, more money for anything but water on the flight. The plane was fine, but no frills. The fold down table was the size of an envelope, maybe 8"x4"."
Pros: "I really like the comfort of the aircraft. The leg room is unmatched by any of the other airlines I have flown with."
Cons: "I didn't like that we sat in row 1 and one of the crew members placed our carry on and personal items many rows back. Once the plane landed we had to hold up the other passengers to try and retrieve our items. It would have made more sense to me for the crew to retrieve the bags before the passengers started to unboard."
Cons: "those little tables in the back ofthe seat are ridiculous,REALLY?"
Pros: "I liked the price. The flight left on time and arrived on time both ways."
Cons: "I do not like the charge for the carry on"
Cons: "I did not book this particular flight for these dates."
Pros: "The crew was nice."
Cons: "Nothing. Horrible delays, lack of communicafion, rude staff, uncomfortable plane, no food, and no entertainment. AWFUL."
Cons: "Flight was canceled first day. Next day only one flight available, and it was delayed 2 hours from 10pm to midnight. I missed the last train out from the airport where I arrived because of this delay, so had to wait another hour until 4am. Airline is awful, they cannot help you, plane resources are so limited. Not worth the couple bucks saved when regarding the insane delays. Cheap airlines are fine with no food, no extra baggage, crappy seats, I don't care. I just want to get to where I'm going !!! Reliability ! I've heard from four of my friends that Frontier has screwed them over with reliability as well. Wasn't even sure if the trip would happen after the first cancelation."
Pros: "The flight took off and arrived on time"
Cons: "All members of the staff were rude (baggage, boarding, in flight, corporate on phone reservations). Purchasing tickets was terrible. Frontier's goal is to find anyway to get additional money from you and they stick it to you. In the end, we paid $200 more for this flight than if we had flown Southwest or JetBlue. I understand that budget airlines remove amenities to help control the cost of the flight. However, this experience felt more like buying a used car from a second hand car lot. The staff seemed to delight in finding ways to get more money from you, everything about the experience screamed cheap, and in the end, I paid more in extras than I did for my tickets! Pass this one over if you are looking for a cheap flight."
Cons: "Nowhere to put your arms. People were holding them over their heads. [Armrests too small] Tray table was ridiculously tiny. Seats were a a sliver of padded plastic. $40 to check a bag. I flew Frontier years ago and it wasn't bad, but after this flight I will never fly them again. The most uncomfortable flight ever! Saving a few dollars isn't everything!"
Cons: "We had to wait ONE HOUR AND FIFTEEN MIN FOR OUR BAGS"
Cons: "because of flight delayed 2 times I missed my ride in NewYork and I had to take taxi. I paid extra 100$ for the taxi"
Pros: "The crew was nice and acommodating. Despite delays and overbooked flights , they did the best they could and were friendly"
Cons: "If you do not check in online at least a few hours early, you might not get a seat and not make the flight. This is very stressful and I have never experienced this before. I was travelling with a friend and I got a seat and she didn't because of an error on their website. We almost didn't get on the plane. The flight on the way back was delayed 2 hours and there was a lot of confusion about the gate and updates. Bag drop off on the return flight was over 45 minutes and people were stressed they were missing their flights. You must check in early so you get a seat and don't miss your flight. Otherwise you take a chance and are stressed. The seats do not recline. You have to pay for any drinks besides water. It's expensive to check in bags or carry on. The flight price was not that cheap that any of this was worth it. I'm very disappointed and won't fly again."
Cons: "The flight was delayed 3 hours. Then they told us we had to board in 20 minutes or else the flight is cancelled. So we did, then we sat there for 20 minutes and they told us 10 people had to get off the plane due to a weight distribution issue. So 10 people got off. Then we sat there for another 20 minutes and then finally the pilot came on and said the airport was closed so the flight was cancelled. It took forever to figure out when the next flight would be, everyone was mad, I had to stay the night at the airport. Then when we finally did leave the next day, it was the most uncomfortable flight I've ever had. NEVER flying frontier again."
Pros: "The flight was 3 hours delayed. We got yelled at by the person at the desk about our bag being too big for the amount we paid for a carry-on. The seats had no cushion and didn't recline. It was probably worth the cheap price I paid but completely unexpected."
Cons: "Read above"
Cons: "Seats don't recline unless you pay extra. Had no idea. I have chronic back pain and this made my flight miserable."
Cons: "I had very little leg room, I had less than half a can of soda to drink in a cup filled with ice, there were screaming children everywhere and the plane was dirty. The flight attendants looked like they would rather be someplace else then doing their job."
Cons: "My flight was cancelled and three seemed like they didn't want to accommodate my needs. My flight was for a Friday but the only thing they could offer me was a flight for Monday very disappointed the way it was all handled"
Pros: "Nothing. The flight was terrible."
Cons: "My flight was delayed over 6 hours. Nobody gave us any information. I missed an important event because I was waiting around at the airport. I was supposed to take off at 6 and I didn't get home until 3 am. Worst flight ever."
Pros: "Great crew excellent maneuvering of aircraft by flight deck crew."
Cons: "Airline lost my luggage"
Cons: "I was extremely disappointed with this flight because it was delayed over an hour."
Pros: "Crew was very entertaining and outgoing."
Cons: "Everything was great."
Cons: "Mandatory baggage charges are such a ripoff. I could have gone on delta and added miles, thought I was getting a deal. My ticket was $60 extra because of the mandatory carry on fees."
Pros: "The crew was very friendly and helpful. We arrived an hour early . The flight went well. I just enjoyed having staff that were friendly it makes taking Frontier worth it."
Cons: "We buy with my friend seats together online and when we went to the airport they changed our seats"
Cons: "Worst airline to fly with.. they lie about everything and don't accommodate for any mishaps and discomfort and issues."
Pros: "On time and friendly crew."
Cons: "Cheap no frills. Cattle class and not for the business traveler. Seats do not recline and hardly have any cushioning. This airline nickel and dimes you."
Pros: "Baggage fees should be made more clear when booking they are also way too expensive"
Cons: "Baggage fees should be made more clear when booking they are also they are also way too expensive"
Pros: "I made it to my destination and home"
Cons: "Tight waiting area. People yelling and screaming about paying for luggage. Not a refined experience"
Cons: "This is the first airline where I experienced making a payment for my seat & where it was cheaper to check my luggage. A addition $96 had to be spent. NEVER AGAIN"
Pros: "Smooth transition getting on and off the flight."
Cons: "There was no tv's on the flight and only complimentary thing we got was water."
Cons: "Everything! It's a shame that you have to pay for carry on, snacks, etc!"
Pros: "Plane was clean and comfortable."
Cons: "They charge extra for EVERYTHING! This is NOT any kind of a budget airline, it's just a NO-FRILLS airline, at the same price. I had to "pay" for my seat, hello, didn't I just buy a plane ticket? Also, it costs more to bring a carry-on than it does to check a bag, as each passenger is allowed only one personal item. So instead of bringing a small carry-on for my clothes I paid to check a large suitcase. (added cost) No signage at the gate to identify it if was the correct flight . Crew behind the desk somewhat unprofessional - applying perfume and taking personal calls within feet of the desk, while we were waiting to board. Once on plane the Crew was very grumpy and at times, downright nasty. As I said, they charge you for EVERYTHING, no complimentary water or soda here. The concept of not having complimentary beverages would make sense if they didn't "nickel and dime" you for everything else. I almost expected to have to pay to use the toilet. Fortunately, our return flight was much better. The crew was super professional and civil. This was the first time I ventured onto this new Frontier, and it was certainly the last !"
Pros: "Inexpensive flight."
Cons: "No food or beverage, no entertainment. Bare minimum service."
Pros: "Continuous flight update was great"
Cons: "Check in online was confusing me with payment for a small carry on bag. Website indicated payment that is not fair for a traveler. 1 small carry on bag must be free."
Pros: "It felt like time flew by and not a single problem. Left on time, arrived 40min early, and bags were off ASAP. I was asleep for the rest of it, but definitely a smooth one."
Cons: "That the nap was shorter because we arrived 40 minutes early."
Cons: "no covid protection"
Cons: "Seats are terrible."
Cons: "Flight was great!"
Pros: "They boarded us pretty quickly and the staff were friendly."
Cons: "The seats did not have a pocket in back nor a real tray table. Those items would have been helpful."
Cons: "the flight attendants could have acted in a professional manner not like they were ten years old"
Pros: "Price of this flight was great, just as every other flight I’ve taken with Spirit, prior to this. However ... (see what I didn’t like)"
Cons: "New carry-on bag fee for bags larger than a purse or laptop bag. Spirit has lost their price advantage with that move, which effectively breaks their “stripped down” business model."
Pros: "I loved the price, the science of the airline, and the crew was magnificent. ."
Cons: "Although boarding, I paid $5.99 to board a little sooner, I was in zone 2 but didnttget to get my seat earlier, sort of devastating my travel due to my actual seat"
Pros: "Efficient flight, everything was on time or even a few minutes earlier"
Cons: "The flight to Orlando was awesome since the airplane seats were very roomy but coming back to Hartford the airplane seats were smaller/another type of jet."
Pros: "we got The Big Seats and they were INCREDIBLE."
Pros: "The crew was friendly, nice and also funny. Loved that they did trivia during the flight."
Pros: "Everything was fast and easy"
Cons: "Having to pay 55 dollars for 1 bag being over weight"
Cons: "40lbs luggage. All other airlines offer 50lbs"
Pros: "On board crew were good"
Cons: "Check in took 1.5 hours. Poorly organized. One line for all. Even to drop a prepaid bag. Same line as buying ticket et al. My last spirit airline flight ever"
Pros: "Everything. The staff was friendly and boarding was as easy as could be. Thank you"
Pros: "Not much!"
Cons: "A la carte flight accessory purchases."
Pros: "Better Boarding gate area in ATL compared to ORD. Quicker ground crew support at O'Hare on arrival. Gate agents announcements were timely"
Cons: "There was no entertainment and no food unless purchased Also no free miles voucher was given for 1 lucky middle- seater!"
Pros: "That they refunded me my money"
Cons: "The flight was delayed by an hour and a half...which would've made me late for my connecting flight. I had to refund my ticket and then purchase another ticket through a different airline because there were no other direct flights to Orlando that afternoon. I WILL NOT FLY SPIRIT EVER!"
Pros: "Not 1 thing"
Cons: "The seats, the plane, and the lack of room on the entire plane. It was an uncomfortable ride all around."
Pros: "I was happy to get to Minneapolis."
Cons: "Uncertainty of whether I would actually get home or not."
Cons: "This was our first experience with Spirit Airlines. They cancelled the flight about an hour or two before takeoff and it was the last flight for the day. We almost missed our daughters graduation because of this so we got a refund and rebooked on another airline. We won't be flying Spirit Airlines ever again."
Pros: "Staff was pleasant and mostly helpful at the counters"
Cons: "Had 2 flights cancelled after boarding time when we were informed they knew well ahead of time that there were no crews. Took 36 hours to get somewhere I expected to take 5, with only $10 food vouchers and 3hr in a hotel for compensation"
Cons: "First flight delayed, missed connection, next flight doesn't leave for 48 hours. Did not offer accommodation. There wasn't even anyone at the gate leaving Newark initially so I could change my travel plans"
Cons: "Very uncomfortable seat!"
Cons: "Extra fees for everything"
Pros: "Flight staff were very nice and accommodating. Seats were small and being unable to recline made the trip extremely miserable."
Pros: "You get what you pay for. I don't have any complaints, everyone knows what they're getting when they fly with Spirit; you're essentially buying the gas with your ticket price. So overall, price was good."
Cons: "I don't think I could ever take another flight for more than two hours. The seats were just too uncomfortable to sit in for a long periods of time. Again, nothing I didn't already know. It's great for short flights!"
Pros: "It's the worse policy which I doubt about it"
Cons: "I need to file a claim about they forced us to checked in small carry on for 52 dollar Please call me for this case"
Pros: "The crew are hilarious!"
Cons: "No drinks and they charge for everything. But I understand you get what you pay for, and Spirit was like $100 cheaper than all the other flights."
Pros: "Rude check in helpers and charge me 50 dollars for my carry on bag, almost full flight ticket price."
Cons: "Rude check in helpers and charge me 50 dollars for my carry on bag, almost full flight ticket price."
Pros: "at check in , the Gal at the counter said she gave me a very nice seat and she did .One D ,just like flying first class loved it"
Cons: "The crew sang songs and told jokes whole trip. Pretty aweful. They were pushing credit cards. Also aweful. They made us leave our luggage in las vegas. Somehow we missed that we had to pay extra to take a carry on. But we didnt have a problem till las vegas to cleveland. They wanted 100 per bag. No mercy. So we lost all our cliths and bags. I will never fly with spirit again."
Pros: "The overall experience for the actual flight was great. The crew was friendly and helpful, the seats were pretty comfortable with what space I had."
Cons: "This was my first time flying Spirit and I was unaware of all the extra fees, I ended up paying the same if not a little more than I would have with another airline. I ragweed food and entertainment a 3 because there was no N/A option, I brought my own onto the flight and did not purchase any from the airline."
Pros: "Old @** seats...with no leg room (cant fathom how anyone over 5'7"-my height-could fit their legs), no lean back (crazy uncomfortable--thanked God "only" a 3 hr flight), & could feel every single thing kid behind me was doing No free treats... no nuts, no 1/2 a can drink The savings i thought i got on the tix was MORE than eaten up by the $52 checked bag fee each way, tried to pay on Spirit.com to "save" 10 bucks on way home, but couldn't even do that b/c online payment didnt work for me... (flew Spirit a few years ago and remember having to pay $25 for my carryon @ airport kiosk--didnt realize that they more than doubled their fees). I kept stopping myself from asking Spirit employees, "how can they work for this place with a straight face." Bare bones on steroids... NEVER again, but i am happy pilots got me to destinations safely, there is that"
Cons: "Fees, seats + no snack/drink"
Pros: "Nothing, I was choose them because they are the only company provide large jet like A319."
Cons: "I dislike Everything with spirit airline, especially when you have two stuffs at the back of the plane, keep talk all the time, and they defiantly can't keep their voice down."
Cons: "Loud noise before take off"
Pros: "Nothing... staff unprofessional, flight delayed by 2 hrs..."
Pros: "The price of the flight itself. The ride on the plane itself wasn't too bad either. Smooth, comfortable, timely."
Cons: "Not only do the charge you 50+ bucks for baggage at the airport but then they don't even accept cash and have a ridiculous process where u have to wait to get to a touchscreen kiosk to pay for the bag then wait in another line just to drop the bag off"
Pros: "Flight was cancelled making people wait more than 3 hours"
Cons: "Flight was cancelled making people wait more than 3 hours"
Pros: "Exactly as advertised.No frills.gets you to your destination"
Pros: "The flight and crew were great!! Loved the safety presentation!!"
Cons: "We arrived at the gate about 10 minutes after the scheduled boarding time. There were no passengers in the waiting area. When I asked the Boarding Attendant if this was the correct flight she was VERY nasty to us and stated that the boarding was getting ready to close. (however the flight wasn't due to leave for another 30 minutes). She scanned our boarding passes with an attitude and we proceeded down the walkway where there was a line to board. Obviously we weren't THAT late. Unfortunately I didn't get her name."
Pros: "Well we landed in our destination so that was good"
Cons: "- gave me the wrong ticket at checkin - armed guards boarded the plane and removed a passenger - We then had to deplane and rescan - Bumpy ride and terrible seats - 100 bucks if you need to check a bag at the gate"
Cons: "Flight was cancelled so I had to reschedule my trip and the airline refused to help."
Pros: "Overall it was a mediocre experience, but none of the airlines make flying an enjoyable experience anymore... Service on Spirit was below some airlines, but overall it was OK."
Cons: "SPirit's lack of honesty and disclosure about their fees and policies. The tag line of "Less Money, More Go" is totally false advertising. By the time I completed my return flight, this trip cost me about $100 more than other airlines because of their seat fees, bag fees, up-charges... they even charge for you taking your own carry on onto the plane! What's next? Charging for breathing while in-flight?? Overall I will not be using Spirit again, and I will not recommend Spirit to my friends or my company.\ Mike Gibbore"
Cons: "Unnecessary delays back to back which caused me to miss an event that I was supposed to attend that night. I was in the airport longer than the flight (from LA to Oakland). Once we finally boarded the plane, we were stuck at the gate for an additional 25 minutes. Ruined my evening."
Pros: "Absolutely nothing."
Cons: "Everything. Flight was 2 hours delayed and they wouldn't let us off the plane. There was a loud weird noise coming from the wings when they applied the breaks. Sounded like the plane was going to explode. I have taken many many many flight and have never heard anything like this. The crew was so rude and when I wanted to buy food they wouldn't except cash only cards. WHO DOESNT TAKE CASH?! Its pure money. So I went hungry for 5 hours."
Pros: "From front desk to flight staff everyone was talky nice. Last minute flight want terribly priced."