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New York to Hawaii Flight Information

Flights Arrive in Hawaii
Flights Depart from New York
Flight Price $394
Airlines American Airlines, Alaska Airlines, United, Delta, Hawaiian Airlines

Book cheap flights from New York to Hawaii (round-trip)

Airports
Origin
New York
$534
only
$534
$511
only
$511
Newark
$394
only
$394
Destination
Kahului
$462
only
$462
Honolulu
$394
only
$394
Lihue
$476
only
$476
Kailua-Kona
$534
only
$534
Fri, Sep 28
EWR
Newark
HNL
Honolulu
13h 33m
Fri, Oct 5
HNL
Honolulu
EWR
Newark
20h 42m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
MOB
DFW
Mediocre 2.0

The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane.

MIA
DFW
Mediocre 2.0

Bogus reservation captured via Kayak!!!

SEA
DFW
Mediocre 2.0

Our original flight was delayed then cancelled. After assigning to another flight, it was delayed and gate changed about 10 times and was finally cancelled after it was boarded and left gate after 2am due to engine problem. We had to cancel our trip since it was a short trip for a funeral and we had missed it. AA offered no compensation and no apology (not during the whole night of delays and cancels).

PHL
SEA
Mediocre 2.0

Nothing, this was a miserable flight.

Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it.

LIS
PHL
Okay 5.3

Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight.

There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering.

Thu, Nov 29
EWR
Newark
HNL
Honolulu
13h 15m
Tue, Dec 4
HNL
Honolulu
EWR
Newark
12h 50m
Trip: 6 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 23,512 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
PDX
ONT
Excellent 9.3

It was on time and fast

JFK
SFO
Okay 5.3

Check in was a disaster. The kiosks were all broken. No one gave us any info. 2 people were checking in a long line. Not good.

SEA
ONT
Excellent 10.0

Awesome

N/A

LAX
SEA
Good 6.6

Crew was great.

Flight delay

LAX
SJC
Excellent 10.0

Excellent disposition of every employee. Though the aircraft had reduced capacity for overhead luggage flight attendants solved the 'problem'.

Sun, Dec 2
JFK
New York John F Kennedy Intl
HNL
Honolulu
21h 15m
Mon, Dec 10
HNL
Honolulu
JFK
New York John F Kennedy Intl
21h 04m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Oct 24
EWR
Newark
LIH
Lihue Airport
12h 39m
Tue, Oct 30
LIH
Lihue Airport
EWR
Newark
12h 27m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,557 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
SFO
MUC
Good 6.0

Check in at SFO was helpful.

Website not usable, perhaps because flight was booked on Lufthansa. Requirement to scan passport rather than enter passport number prevents being able to complete process. United wouldn't let me get a seat assignment til I was at the airport the day of the flight, inspite of my going to the airport the day before. United wanted me to upgrade and pay them more to get a better seat assignment.

KOA
LAX
Good 6.0

The male flight attendant was friendly. The boarding personnel were friendly and apologetic for needing to check our carry ons.

seats are so uncomfortable. no space.

MCO
SFO
Okay 4.6

Easy boarding and crew kind of ok.

There is a toilet for the main cabin right behind row 5. The door was constantly banging due to a long flight from Orlando to SFO 5hrs 23 mins. Very old uncomfortable first class seats with very little reclining due to the toilet being so close. Not good!!! No real entertainment unless you brought it with you. If this is the standard of United first class now think I will give it a miss in the future.

PDX
SFO
Mediocre 2.0

Crew was fine

I quit flying United years ago because of their poor management including delays and poor custimer service. I was stuck with United for these flights as my options were limited. Flight delayed, no surprise I guess. And now waiting for flight home that is delayed so I will miss my connecting flight.

LHR
IAH
Good 7.3

the pilot is a pro

a restroom was shut down by the crew making everybody share one restroom

Sun, Oct 28
JFK
New York John F Kennedy Intl
OGG
Kahului
15h 34m
Mon, Nov 5
OGG
Kahului
JFK
New York John F Kennedy Intl
14h 32m
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
FNT
ATL
Good 6.0

fast flight

Wi-fi sucks

ATL
SJC
Excellent 8.0

Not much food offered on a long flight.

CDG
IND
Good 7.3

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

ROC
ATL
Excellent 10.0

Marti

BRU
ATL
Excellent 9.3

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

Sun, Nov 4
JFK
New York John F Kennedy Intl
HNL
Honolulu
17h 03m
Thu, Nov 22
HNL
Honolulu
JFK
New York John F Kennedy Intl
9h 30m
Trip: 19 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 124 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
JFK
HNL
Excellent 8.0

Super friendly crew, on time, great boarding.

Purchase for entertainment, quality of the seats.

JFK
HNL
Okay 5.0

The seats were more comfortable in coach than other airlines The flight attendents were nice and visible for longer periods than awfulmost other domestic airlines Instructions were clear

They DO NOT enforce carry on bag sizes. The food, although "free" was scant and awful!!!!! No free movies or shows for this very long flight. Only hawaii commercials....and since we live here that was boring. Long wait for bags after flight. Staff at JFK at checkin were VERY helpful and nice.

JFK
HNL
Excellent 8.0

Seat,plane comfort ,staff

Food ,there were no choices, bad tv monitor display / broken

JFK
HNL
Excellent 10.0

They offered meals unlike AA, Delta, or Ynited

N/A

JFK
HNL
Excellent 8.3

The crew was extremely friendly and solicitous, and the seats were as comfortable as they could be for an 11 hour flight.

More options for food. Having a gluten allergy meant I had to drop $7 on a gluten free box because I couldn't eat the pasta or the sandwich.

Sat, Nov 3
EWR
Newark
HNL
Honolulu
26h 10m
Sun, Nov 11
HNL
Honolulu
EWR
Newark
26h 27m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
MOB
DFW
Mediocre 2.0

The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane.

BCN
JFK
Okay 4.3

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

LHR
JFK
Excellent 8.6

Crew was very experienced.

SEA
DFW
Mediocre 2.0

Our original flight was delayed then cancelled. After assigning to another flight, it was delayed and gate changed about 10 times and was finally cancelled after it was boarded and left gate after 2am due to engine problem. We had to cancel our trip since it was a short trip for a funeral and we had missed it. AA offered no compensation and no apology (not during the whole night of delays and cancels).

LAX
PHL
Excellent 10.0

How funny was the crew and proficient

Sat, Dec 1
EWR
Newark
HNL
Honolulu
27h 00m
Sun, Dec 9
HNL
Honolulu
EWR
Newark
19h 43m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
DFW
CLT
Good 7.0

Quick check in even though it was a full flight!

Only entertainment option is your own personal device but the WiFi is horrible! After finally connecting, I could not even get to the 2nd step which is simply going to this website to enjoy the entertainment. I even made sure I downloaded the app and it just did not work. So glad I had music on my phone and went to sleep.

LHR
JFK
Good 7.0

The entertainment was good. A lot of things to choose from.

The boarding took too long

LAX
PHL
Excellent 10.0

How funny was the crew and proficient

MIA
DFW
Mediocre 2.0

Bogus reservation captured via Kayak!!!

MOB
DFW
Mediocre 2.0

The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane.

Wed, Dec 5
EWR
Newark
OGG
Kahului
18h 44m
Mon, Dec 10
OGG
Kahului
EWR
Newark
13h 58m
Trip: 6 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 23,538 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
LAX
SEA
Okay 5.0

The crew was very friendly and attentive.

The flight was delayed by more than 2 hours. Other flights to Seattle by Alaska took off before us, which was frustrating to see.

SFO
ORD
Excellent 10.0

Love that they have free movie choices and free earphones. Also, loved the menu for drinks and food!

SFO
BNA
Excellent 8.0

Boarding was very easy and crew was very attentive.

Seats were not soft enough and my TV screen sound would not work.

DAL
LAX
Excellent 10.0

Everything was just great no problems at all.

ORD
PDX
Excellent 10.0

I missed my initial flight to Portland and people with Alaska immediately booked me for the next flight out. It was incredibly reassuring to have their help and patience. Even when there was a mixup with seating, the stewardesses took care of me and made sure I had a seat. Thank you Alaska, you made it right.

Tue, Oct 30
EWR
Newark
HNL
Honolulu
12h 45m
Wed, Nov 7
HNL
Honolulu
EWR
Newark
21h 27m
Trip: 9 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 23,512 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
EWR
SEA
Good 7.6

Alaska airlines is a very good airline!

Need better food items

PDX
ONT
Excellent 9.3

It was on time and fast

SEA
ANC
Excellent 8.0

It was a little cold on board

SEA
ONT
Excellent 10.0

Awesome

N/A

EWR
SEA
Okay 5.3

The only positives were that the flight was on time and crew members were reliable.

The seat was very dirty. I even felt the need to wipe it before I sat down, and the tissue I used became black. Otherwise, I felt like the plane was tight and uncomfortable for a 5.5 hour flight. At the end, one crew member was complaining about how slow we were to disembark to the people on the plane.

Tue, Jan 15
JFK
New York John F Kennedy Intl
HNL
Honolulu
24h 02m
Tue, Jan 29
HNL
Honolulu
JFK
New York John F Kennedy Intl
20h 25m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Oct 28
JFK
New York John F Kennedy Intl
KOA
Kona International
14h 21m
Fri, Nov 2
KOA
Kona International
JFK
New York John F Kennedy Intl
15h 16m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
CDG
IND
Good 7.3

The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking.

My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have.

PIT
BOS
Okay 5.0

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

CDG
EWR
Excellent 10.0

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

FLL
LGA
Good 7.3

Boarding is as usual chaotic

ICN
ATL
Okay 4.3

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

Fri, Nov 2
LGA
New York LaGuardia
KOA
Kona International
14h 24m
Fri, Nov 9
KOA
Kona International
LGA
New York LaGuardia
13h 49m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,529 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAD
LGA
Mediocre 2.6

We landed in NYC -- although it was first announced as Dulles.

This flight was on Canadian Air under the auspices of United. I was not allowed into the United Club lounge despite the fact that I had business class ticket. I was informed that a business class ticket isn't sufficient for using the lounge when flying domestic. It is only good when flying international. They call that customer service. I generally avoid domestic airlines because of the customer service. The flight attendants were not happy to serve you. It's a small flight but they didn't even offer a snack -- you had to ask for it. And then they brought over a small basket with nuts, chips, candy bars, and a muffin. I took a muffin and it stuck to the roof of my mouth -- very poor quality. When I asked for a snack the flight attendant replied cocktail or soft drink never saying whether or not a snack was available.. She said this a couple of times before I could repeat that I wanted a snack to which she replied you want something to drink with that. I've been on many short flights in Asia and they will deliver a full meal and you don't have to ask for it. There was no entertainment but United did send an email explaining how I could purchase entertainment to play on my own device.

EWR
DUB
Excellent 10.0

The crew was awesome! Best flight I've ever had.

ORD
BOS
Okay 5.6

Was delayed for an hour

LAX
ORD
Excellent 8.3

Boarding was simple; staff professional and courteous; seats in first are always comfortable; taxi time was minimal.

Breakfast was dull; TV monitors are gone

SFO
EWR
Mediocre 2.0

United flight delayed and caused me to have to change my connecting fight. Then that flight was delayed causing an extremely late arrival into Ithaca. Last time I flew United I said NEVER again. After this last delay, I will NEVER fly United again!

Mon, Jan 28
JFK
New York John F Kennedy Intl
HNL
Honolulu
22h 55m
Thu, Feb 7
HNL
Honolulu
JFK
New York John F Kennedy Intl
20h 25m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Oct 20
EWR
Newark
HNL
Honolulu
25h 22m
Tue, Oct 30
HNL
Honolulu
EWR
Newark
17h 08m
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LHR
JFK
Excellent 8.6

Crew was very experienced.

MIA
BCN
Excellent 9.6

Upgrade to economy premium was well worth the extra fee.

Coffee could have been better.

BCN
JFK
Okay 4.3

Chocolate ice cream and pot pies

To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.

LIS
PHL
Okay 5.3

Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight.

There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering.

LAX
PHL
Excellent 10.0

How funny was the crew and proficient

Wed, Dec 5
EWR
Newark
OGG
Kahului
18h 44m
Mon, Dec 10
OGG
Kahului
EWR
Newark
13h 58m
Trip: 6 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 23,538 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
SFO
PDX
Excellent 10.0

First time with Alaska but from today on, me and my bf love Alaska Airlines!!

DAL
LAX
Excellent 10.0

Everything was just great no problems at all.

SJC
DAL
Okay 4.6

Crew was great. Take off and landing were quite smooth, not shaky at all so I guess kudos to the team.

Seats were too hard, I was left with a back ache and couldn't even rest properly during the flight. Please do something about the seats.

PDX
SAN
Excellent 10.0

It was on time!!!!

BOI
PDX
Good 6.6

Delayed Flight

Fri, Sep 28
JFK
New York John F Kennedy Intl
KOA
Kona International
12h 36m
Sun, Oct 7
KOA
Kona International
JFK
New York John F Kennedy Intl
12h 35m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,439 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
DCA
Good 7.3

There was no rhyme nor reason for who boarded first

BRU
ATL
Excellent 9.3

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

ICN
ATL
Okay 4.3

Free movies available in-flight

temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)

PIT
BOS
Okay 5.0

Crew was very kind

Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.

ATL
SJC
Excellent 8.0

Not much food offered on a long flight.

Tue, Jan 15
JFK
New York John F Kennedy Intl
LIH
Lihue Airport
16h 34m
Thu, Jan 24
LIH
Lihue Airport
JFK
New York John F Kennedy Intl
15h 58m
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,645 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
SMF
HNL
Excellent 10.0

Service was great

Turbulance

PDX
OGG
Excellent 10.0

The complimentary guava rum punch was amazing! The flight attendants were helpful and friendly. Comfortably equipped planes!

SJC
HNL
Excellent 9.3

The crew was phenomenal.

The food did not live up to the hype

LIH
LAX
Excellent 8.0

The aircraft was relatively new (an A321 Neo), the seats were comfortable, and the crew was great.

My wife and I had our seats changed by the airline after we had already made seat assignments, so we were not together on either of the round trip flight to Kauai from Los Angeles. Flights were both full so no way to change seats once at the airport. Aircraft did not change from when we booked our flight and made seat assignments, to the day of the flights. The food served was okay, but I don't eat carbos and all the food served was full of carbos. I choose to not utilize a smart phone, or other electronic devices, and the plane had no entertainment services if you don't have a smart phone or pad.

KOA
LAX
Good 6.3

Being served a meal, snacks and a cocktail throughout the flight was great

No entertainment on flight. Having to download and app only viewable on phone or tablet is a pain. On top of that you have to pay for it

Sat, Oct 20
LGA
New York LaGuardia
KOA
Kona International
16h 31m
Fri, Oct 26
KOA
Kona International
LGA
New York LaGuardia
15h 53m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,529 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ORD
BOS
Okay 5.6

Was delayed for an hour

DEN
LAX
Excellent 10.0

I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer

No ear buds for sale or offered. No charger plug ins in the seat

SFO
EWR
Mediocre 2.0

United flight delayed and caused me to have to change my connecting fight. Then that flight was delayed causing an extremely late arrival into Ithaca. Last time I flew United I said NEVER again. After this last delay, I will NEVER fly United again!

EWR
LIS
Good 6.0

the stewardess and steward bumped seated me continually when I complained she told me it was tight inexcusable

DEN
LAX
Good 6.0

The jet was nice. I was in Economy Plus. So, I had a little more room. There were no TV’s in the back of the seats in front of me. You have to have an tablet, and connect it to their wifi to watch a movie. (You don’t have to go through paying for internet. Just Connect to the wireless access point and then go to www.unitedwifi.com. From there you can click on Entertainment to watch movies for free. Or, you can see flight details like ETA, altitude, and speed from clicking on the top-right of the page.)

I didn’t like that the flight attendant didn’t even ask me if I wanted to buy a snack pack. I was starving, and had read the menu in their magazine in preparation to order food. She came by and asked me if I wanted something to drink. I said Coke please. She gave me a tiny cup of Coke which contained a little more than a swig of Coke, and then handed me a tiny pack of pretzels before turning away to serve the next guest. This was a 2hr flight. So, no big deal really. I wasn’t going to starve to death. But, I never got to eat. By the time the food service cleared and they were making their rounds to gather trash before landing, it was really too late to address the issue with them. So, I just sucked it up and spent my $9.99 elsewhere.

Mon, Dec 3
EWR
Newark
LIH
Lihue Airport
18h 15m
Mon, Dec 10
LIH
Lihue Airport
EWR
Newark
15h 52m
Trip: 8 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 23,538 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
7.9
Food
7.9
ORD
PDX
Excellent 10.0

I missed my initial flight to Portland and people with Alaska immediately booked me for the next flight out. It was incredibly reassuring to have their help and patience. Even when there was a mixup with seating, the stewardesses took care of me and made sure I had a seat. Thank you Alaska, you made it right.

SFO
BNA
Excellent 8.0

Boarding was very easy and crew was very attentive.

Seats were not soft enough and my TV screen sound would not work.

PDX
SAN
Excellent 10.0

It was on time!!!!

SJC
DAL
Okay 4.6

Crew was great. Take off and landing were quite smooth, not shaky at all so I guess kudos to the team.

Seats were too hard, I was left with a back ache and couldn't even rest properly during the flight. Please do something about the seats.

DAL
LAX
Excellent 10.0

Everything was just great no problems at all.

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