NYC - MAD

$146 Find Cheap Flights from New York to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from New York to Madrid departing on 7/21. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Madrid.
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Flights Deals

Cheap Flights from New York to Madrid (NYC-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from New York to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from New York to Madrid

Thu, Sep 11 - Sun, Sep 21
TAP AIR PORTUGAL Logo
5:35 pm - 10:15 amEWR-MAD
10h 40m1 stop
TAP AIR PORTUGAL Logo
10:15 pm - 3:20 pmMAD-EWR
23h 05m1 stop
$293TAP AIR PORTUGAL
Find Deal
Thu, Sep 11 - Sun, Sep 21
Air Canada Logo
8:45 am - 6:40 amLGA-MAD
15h 55m1 stop
Air Canada Logo
12:45 pm - 8:02 amMAD-LGA
25h 17m1 stop
$302Air Canada
Find Deal
Mon, Sep 8 - Thu, Sep 18
Air Europa Logo
12:40 am - 1:45 pmJFK-MAD
7h 05mnonstop
Air Europa Logo
3:25 pm - 5:35 pmMAD-JFK
8h 10mnonstop
$334Air Europa
Find Deal
Mon, Sep 1 - Fri, Sep 12
Air Europa Logo
12:40 am - 1:45 pmJFK-MAD
7h 05mnonstop
Air Europa Logo
3:35 pm - 5:45 pmMAD-JFK
8h 10mnonstop
$336Air Europa
Find Deal
Wed, Nov 26 - Wed, Dec 3
United Airlines Logo
6:00 pm - 8:05 amEWR-MAD
32h 05m1 stop
United Airlines Logo
1:35 pm - 2:47 pmMAD-EWR
31h 12m1 stop
$341United Airlines
Find Deal
Sat, Dec 6 - Wed, Dec 10
United Airlines Logo
7:45 pm - 8:00 amLGA-MAD
30h 15m1 stop
United Airlines Logo
1:35 pm - 2:08 pmMAD-LGA
30h 33m2 stops
$341United Airlines
Find Deal
Mon, Dec 1 - Tue, Dec 9
Iberia Logo
5:29 pm - 10:20 amJFK-MAD
10h 51m1 stop
Iberia Logo
4:25 pm - 7:15 pmMAD-JFK
8h 50mnonstop
$349Iberia
Find Deal
Tue, Oct 7 - Tue, Oct 28
Iberia Logo
4:45 pm - 6:00 amJFK-MAD
7h 15mnonstop
Iberia Logo
4:25 pm - 8:15 pmMAD-JFK
8h 50mnonstop
$350Iberia
Find Deal
Fri, Nov 14 - Sun, Nov 16
Delta Logo
4:30 pm - 9:10 amJFK-MAD
10h 40m1 stop
Delta Logo
10:00 am - 12:50 pmMAD-JFK
8h 50mnonstop
$373Delta
Find Deal
Sat, Sep 27 - Mon, Oct 6
Delta Logo
6:20 pm - 7:50 amJFK-MAD
7h 30mnonstop
Delta Logo
12:20 pm - 10:40 pmMAD-JFK
16h 20m1 stop
$378Delta
Find Deal
Expert advice

Expert advice for your flight from New York to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Iberia

Iberia's A350 offers Bluetooth headphone pairing with its 18.5” entertainment screens.


Iberia's Business Class features all-aisle access and Spanish cuisine on long-haul flights.

Read more about Iberiaby Marisa Garcia
British Airways

British Airways' Premium Economy offers more space and priority boarding on long-haul flights.


BA's Club World provides business class comfort with enhanced legroom and amenities.

American Airlines

American Airlines' Flagship Business offers premium services and suite-like seats on international flights.


American's Main Cabin Extra provides early boarding and complimentary drinks on long flights.

Finnair

Finnair's Economy Comfort offers extra legroom and USB ports for charging on long-haul flights.


Finnair's A350 features aurora-inspired mood lighting and memory foam seats for a comfortable journey.

Read more about Finnairby Gabriel Leigh
United Airlines

United Polaris offers lie-flat seats with aisle access, ideal for long-haul comfort.


United's Economy Plus provides up to six inches more legroom, enhancing comfort on long flights.

Air Europa

Air Europa's Business Class includes Wi-Fi and VIP lounge access for a productive journey.


Air Europa's Economy Flex allows ticket changes without penalty, offering flexibility for travelers.

Airports
JFK

To avoid traffic hassles, use the JFK AirTrain connecting to subway and rail lines for a cost-effective trip to Manhattan.

Read more about JFKby Harriet Baskas
MAD

Use Madrid's metro system for a quick, 30-40 minute trip to the city center from the airport.

Read more about MADby Ramsey Qubein
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and JFK

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on Finnair

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Laura Ratliff

Laura Ratliff

Expert on Air Europa

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Useful Info

KAYAK's insights & trends for New York to Madrid flights

Get data-powered insights and trends into flights from New York to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from New York to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from New York to Madrid?

What is the cheapest New York to Madrid flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from New York to Madrid.

Our data shows that the cheapest route for a return flight from New York to Madrid cost $412 and was between New York John F Kennedy Intl Airport (JFK) and Madrid (MAD). On average, the best prices are found if you fly from Newark Airport (EWR) to Madrid (MAD). The average price for a return flight for this route is $412.

What’s the cheapest day of the week to fly from New York to Madrid?

The average price of all round-trip flights from New York to Madrid clicked on KAYAK for each day over the last 12 months.

For New York to Madrid, Tuesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Madrid back to New York, the best deals are generally found on Thursday, with Sunday being the most expensive.

What is the cheapest month to fly from New York to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from New York to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from New York to Madrid is January, where tickets cost $509 (return) on average. On the other hand, the most expensive months are December and June, where the average cost of round-trip tickets is $851 and $800 respectively.

Can I save money by flying with a layover from New York to Madrid?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $1,653, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from New York to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from New York to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from New York to Madrid, you should book around 1 week before departure. For the absolute cheapest price, our data suggests you should book 12 weeks before departure.

 AI-powered savings tips

KAYAK's tips to save more on a New York to Madrid flight

When planning a trip from New York to Madrid, there are several ways to potentially save money on your flight. Generally, Tuesday is the cheapest day of the week to fly, while January tends to be the cheapest month.

Cheapest Route: Opt for flights from JFK to Madrid, as they are generally cheaper.

Booking Advance: Book your flight at least 180 days in advance for the best prices.

Cheapest Airline: Consider flying with TAP AIR PORTUGAL or Air Europa, as they typically offer the most affordable fares.

Direct or Layover: Flights with one stop are generally more expensive, so look for direct flights to save money.

This feature is powered by ChatGPT: an OpenAI-developed artificial intelligence model trained with KAYAK proprietary data and third-party data not verified by KAYAK. 


Good to know

Low seasonJanuary
High seasonAugust
Cheapest flight$146
Best time to beat the crowds with an average 23% drop in price.
Most popular time to fly with an average 3% increase in price.
Flight from Newark Liberty Airport to Madrid

When to book flights from New York to Madrid

Are your dates flexible? Find out the best times to travel from New York to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from New York to Madrid: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from New York to Madrid 
Verified travelerFlew with IberiaJFK-MADJul 2024
Spend the money to get Global Entry that’s it
Verified travelerFlew with IberiaJFK-MADJul 2024
Book directly from airline, at least will have direct communication

FAQs for booking flights from New York to Madrid

  • Are there currency exchange bureaus at MAD?

    If you’ve just landed in Madrid and want to change your dollars into euros, you’ll have plenty of options at your disposal. There are several banks at the airport, one in every terminal. ATM cash machines can be found in the public arrivals lounge and in the departure lounge of each terminal. Bureau de Change services, such as Exact Change, offering currency exchange, can be found at Terminals 1 and 3.

  • Are there lounges at Madrid Airport (MAD)?

    There are several lounges at MAD, including Neptuno Lounge in Terminal 4 and Sala VIP Cibeles in Terminal 1, located between Gates B26 and B29. Economy class travelers can access these lounges by purchasing a day pass.

  • What are some good hotels near Adolfo Suárez Madrid–Barajas Airport (MAD)?

    The Tach Hotel Madrid Airport is a stylish 4-star choice located just a 4-minute drive from Adolfo Suárez Madrid–Barajas Airport (MAD). It offers a complimentary shuttle service for guests. The TRYP Madrid Diana Hotel, on the other hand, is a standard option situated a 6-minute drive from the airport and a 20-minute drive from the popular Museo del Prado.

  • Does Adolfo Suárez Madrid–Barajas Airport (MAD) have a prayer room?

    Adolfo Suárez Madrid–Barajas Airport (MAD) features both an on-site mosque and a multi-confessional chapel. Chapels can be found on level 2 of T1, floor 1 of T2, and floor 2 of T4. Additionally, mosques are situated on the second floor of both T1 and T4, while multi-religious prayer rooms are located on level 2 of T1 and T4. Both prayer rooms are open during standard business hours and are available to all travelers. The mosque contains separate prayer areas for men and women.

  • How do I get from MAD to Royal Palace and Gardens?

    A metro via Nuevos Ministerios and Plaza De España is the easiest way to travel from Madrid Airport (MAD) to the Royal Palace of Madrid, with the journey taking 42 minutes. Another option is the Empresa Municipal de Transportes, which runs a bus from Aeropuerto T4 to Cibeles at 5-minute intervals.

  • What is the best way to travel from Adolfo Suárez Madrid–Barajas Airport (MAD) to downtown Madrid?

    If you'd like to travel from Adolfo Suárez Madrid–Barajas Airport (MAD) to downtown Madrid as quickly and easily as possible, it's best to take a rental car or taxi, as the drive will only take 20 minutes without additional traffic. Alternatively, you can use public transportation, such as the local bus or metro system, which will take approximately 30 minutes.

  • What is the best airport to fly from in New York?

    When flying from New York, you have the option to choose from three different airports. If you are located in Manhattan or New Jersey, it is easiest to fly from either John F. Kennedy International Airport or Newark Liberty International Airport. If you are flying from Queens or Long Island, it is easiest to fly from LaGuardia Airport.

  • Are there any services for passengers with limited mobility at the MAD upon their arrival?

    Adolfo Suárez Madrid–Barajas Airport (MAD) offers services to persons with disabilities. To avail yourself of this service, you need to contact the airport directly, at least 48 hours before your arrival. A dedicated staff member will meet you at your gate for disembarkation and will assist you with your hand luggage.

  • What is the cheapest flight from New York to Madrid?

    In the last 3 days, the lowest price for a flight from New York to Madrid was $146 for a one-way ticket and $293 for a round-trip.

  • Do I need a passport to fly between New York and Madrid?

    A passport is required to fly from New York to Madrid.

  • Which airports will I be using when flying from New York to Madrid?

    When flying out of New York you will be using one of these airports: Newark, New York John F Kennedy Intl, or New York LaGuardia. You will be landing at Madrid Barajas.

  • Which airlines offer Wi-Fi service onboard planes from New York to Madrid?

    All the following airlines offer inflight Wi-Fi service on the New York to Madrid flight route: Delta, Iberia, Air France, Virgin Atlantic, British Airways, Finnair, American Airlines, and KLM.

  • Which aircraft models fly most regularly from New York to Madrid?

    The Airbus A330-300 is the aircraft model that flies most regularly on the New York to Madrid flight route.

  • Which airline alliances offer flights from New York to Madrid?

    oneworld, SkyTeam, and Star Alliance are the airline alliances operating flights between New York and Madrid, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from New York to Madrid?

    There are nonstop flights from New York to Madrid on a daily basis.

  • Which is the best airline for flights from New York to Madrid, Delta or KLM?

    The two airlines most popular with KAYAK users for flights from New York to Madrid are Delta and KLM. With an average price for the route of $748 and an overall rating of 8.0, Delta is the most popular choice. KLM is also a great choice for the route, with an average price of $695 and an overall rating of 7.8.

  • How does KAYAK find such low prices on flights from New York to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from New York to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from New York is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from New York to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to New York with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from New York to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from New York to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $447 or less one-way and $541 or less round-trip.
  • New York airports offer more than just departures and arrivals. Plan to arrive early and explore the various attractions that dot these facilities. If you'll be departing through Newark Liberty International (EWR), stop at Terminal C and experience the several boutiques that characterize this space. Those who are weary or fatigued and are seeking relaxation should locate a salon in Terminal C for some therapy.
  • American Airlines departing from JFK to Madrid-Barajas Adolfo Suárez Airport (MAD) permits travelers to board with their pets in the cabin. The most common pets allowed on board include dogs, household birds and cats. Remember that besides an entry permit to Spain, pets must have vaccination certificates and valid health licenses.
  • If you are traveling from New York to Madrid for business, be sure to take advantage of the numerous amenities at Adolfo Suárez Madrid–Barajas Airport (MAD). In addition to several state-of-the-art airport meeting rooms, there is also a center for photocopying and printing, as well as several private work areas equipped with high-speed WiFi.
  • Are you traveling to Madrid with your family? If so, make sure to visit one of the children’s play areas located in every terminal of Adolfo Suárez Madrid–Barajas Airport (MAD). These play areas are open 24 hours a day, are free for all travelers, and equipped with games and activities designed to let kids burn off some energy.
  • After your flight lands at Adolfo Suárez Madrid–Barajas Airport (MAD), satisfy your hunger by visiting one of the airport’s many dining options. MasQMenos, located in Terminal 4, serves tapas, larger snacks, filled rolls and quality salads prepared to order. Eat&Fly, situated in Terminal 1, offers a variety of to-go products.
  • New York’s second busiest airport, Newark Liberty International Airport (EWR), is comprised of three terminals labeled A, B and C. To facilitate easy and convenient transfers between terminals, AirTrain and Shuttle buses (Star Alliance Connections) operate at regular intervals of 5 to 15 minutes. However, if you prefer to walk between terminals, there are walkways available for your convenience.
  • If you are looking for flights from New York to Madrid, there are two airports you can fly into. Adolfo Suárez Madrid–Barajas Airport (MAD) is known for being the region’s largest and busiest airport, while Madrid-Cuatro Vientos Airport is a smaller option that is famous for being the oldest airport in Spain.
  • For those who prefer direct flights from New York to Madrid, there are several airlines to choose from. American Airlines, United and Iberia Airlines are known for providing numerous amenities, including complimentary food and drinks, while British Airways is popular for its comfortable seating.
  • If you'll be departing from John F. Kennedy International Airport (JFK), it's worth noting that the airport boasts around 24 lounges. Passengers holding single-entry passes can access eight of these lounges. Travelers with Priority Pass membership can access seven lounges, including Primeclass and Wingtip lounges. Additionally, the lounges are accessible to any passenger at a reduced cost, regardless of the airline they're flying with.
  • Several hotels are conveniently located near New York’s airports, with most of them offering courtesy vehicles to and from the airport. For those with early morning departures from John F. Kennedy International Airport (JFK), booking a room at the Fairfield Inn By Marriott JFK Airport is recommended. This ensures easy commuting to the airport.

Prefer to fly direct from New York to Madrid?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from New York to Madrid Barajas.
Find which airlines fly direct from New York to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

New York to Madrid Barajas

Monday

American Airlines, Delta, Iberia

American Airlines, Delta, +1 more

Tuesday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Wednesday

American Airlines, Delta, Iberia

American Airlines, Delta, +1 more

Thursday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Friday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Saturday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Sunday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

See more direct flights

Direct returns

Madrid Barajas to New York

Monday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Tuesday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Wednesday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Thursday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Friday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Saturday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

Sunday

Air Europa, American Airlines, Delta, +1 more

Air Europa, American Airlines, +2 more

See more direct flights

Reviews of the top 5 airlines serving from New York to Madrid

 
See real verified KAYAK customer reviews for airlines flying from New York to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from New York to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
FinnairOverall score based on 1303 reviews
8.1Crew
7.6Boarding
6.8Entertainment
6.7Food
7.4Comfort
Airline reviews

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

10.0 ExcellentAlan, Jul 2025HEL - SEA
Read more Finnair reviews

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

Any flight that lands safely is a good flight. However our leg from Helsinki was delayed 1 hour with no explanation. The delay would not allow us to make our connection to Cincinnati. I was informed by American Airlines that our Cincinnati flight was rescheduled for the following day. I immediately made a non refundable hotel reservation in Dallas. Upon exiting the plane at Dallas I was given a hotel voucher. Nice, but I can't get a refund on the hotel I booked. A little communication would have been helpful. Food on Finnair is below quality of Korean Air.

The cabin crew really looked like they wanted to be somewhere else. They weren't really interested in providing an attentive service to full fare paying passengers at all. However the Captiain's in flight announcements were relaxed and very entertaining.

We love united ! We would like to acknowledge Aimee in the lounge near gate 130

Survey sent before we actually left. Delay after delay. Now a crew problem.

I love flying with United. Unfortunately, I flew on an older plane with minimal upgraded technology (no Bluetooth functionality or handy charging ports). Otherwise, the flight was great and even arrived early.

They changed my seats after I checked in and I was stressed from the time I saw that information until just before boarding, when the gate attendant fixed it, but it shouldn't have happened. And if it couldn't be prevented, then the people on the phone I spoke with should have done something to help, which they did not, nor did they offer me compensation, just meaningless apologies.

The flight was operated by Lufthansa. You can't expect much from them anymore. They have a talent in getting something wrong.

Terrible. Out flight was delayed for 21 (twenty one) hours. United is a joke.

Smooth flight, especially take off and landing, and great crew on board. Really loved the stroopwaffles!

Deplaning was delayed because of Jetbridge equipment issues in MKE, causing an issue on an otherwise great flight.

Not really their fault, but a 4.5 hour delay is pretty brutal

we were delayed going into and out of Newark Airport by 3-4 hours each way. Excuses/reasons given were misleading. Weather was cited at first when there was NO weather issue. Turns out Newark had a shortage of staff and runway construction. United knew this and should have NOT scheduled flights when they know we would be delayed so long. I will avoid United and EWR airport at all cost going forward. Delta never looked so good.

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

No entertainment yatem in flight at seat 51H. Would not shut down either leaving a self moving and openin and changing menus with changes in colors,images brightness levels sort of the type when you get sleep deprivation and image overload when being tortured during an interrogation. 8 hours worth of it. Unable to place backpack underneath seat on that chair. One female stewardess was excellent as she gave up her carryon's space for my backpack but the rest of the iberia crew were very sharp an chtting during the whole flight. The plane did not have hot water so nobody had coffee nor tea. The plane was not up to par to be flying.

Waited on the runway for takeoff for 2.5 hours. Air traffic rerouted us. The plane didn't have enough fuel, so had to go back to the gate. Had to wait for a new pilot. Should have landed at 5:22. Didn't land until 9:10. Trash flight.

There were five broken seats on the plane. The crew was very rude in telling people they had to get off the plane and get a flight the next day. No call for volunteers, but telling people they had to get off. One woman was flying with her elderly mother and daughter and was told she had to leave or all three had to leave. Fortunately, a volunteer offered to stay. The situation was handled poorly.

Everyone was nice. It was on time and the food was. Airplane food, but not horrible

Delays on all NY flights. There was no communication on why but they didn’t say it was weather. Other carriers were not delayed.

Extraordinary service in business class, and very good breakfast and snacks. A really lovely flight.

They cancelled our flight without warning OR a refund. Never doing business with American Airlines again! This is the second AA booked trip in a row that we've had challenges with.

I got bumped due to weight restrictions even tho there were empty seats on my flight. I got put on an other flight with a stopover. My flight that originally was going to take 5-6 hours ever up being 14+ hours and my luggage arrived to my destination without me because I was made to check in my luggage on my original flight when I was deemed ok to board only to be asked to deplane. Worst flight experience.

Flight cancelled. Added a day and a half to my travel. American Airlines DID put me in a hotel for two nights, but have not given any money back for any of this! I spent money on an apartment at my destination that I basically wasted because I could not arrive.

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

The app on phone and the online check in is not good, it would not give me the option of Spain or Madrid City in the drop down menu and I couldn't move forward with online check in.

Well my luggage was damaged and they lost the plastic cover. I need to file a claim and I would like for someone to follow up with me on this. Thanks.

Not having to check carry on bags when plane wasn’t full. (The told us it was)

Service and food were excellent, could have been more info in English.

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

I had an issue with the name on my ticket vs my passport name. I was very upset that the Iberia ticket clerk had no authorization to help me and I was left to fix it. It took 19 calls of persons promising to accomplish and not doing anything before I reached someone who helped me in 10 minutes. Two of them even hung up on me. I missed my original flight because of this. Terrible customer service.

Flight boarded three hours late for no reason other than someone made a huge error in crew scheduling. We missed our connecting flight in Madrid and got zero help from American or Iberian airlines on rebooking. We had to pay for a car to take us to the Madrid train station and pay for train tickets to Santiago. We never used our booked flight to Santiago. American claims I can submit the expenses but they are not obligated to cover them. Very frustrating.

Flight delayed Service could be better Iberia staff are not really friendly

Flight from Costa Rica to Madrid was excellent. Good food and service. The flight from Madrid to Brussels was very poor . No food , no entertainment, no usb … Total package was quite expensive so you should give same service on the second flight

The entertainment selection was ok, but overall not bad! The crew was great.

The payment system was not working so was unable to connect wifi the entire flight

The screen didn’t work and I didn’t get the seat upgrade I paid $300 for. They were no help with that,

Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.

I paid for business class…. And was counting on the usual packet of toilettes to be provided. They were not because not enough were brought on the plane so they could t give to some and not all. So no tooth brush nor eye cover. Then NO coffee since there was no hot water. The lay I er too short because of delays and my luggage didn’t make the next flight!! It is now a day later and I am awaiting to hear if my bag has arrived. Very inconvenient!. I suppose I need to be glad that I spend over $4000 since I doubt those in coach or premium economy even made that next flight..Heathrow is the worst.

The crew could not have been more helpful, my meal was excellent, I slept peacefully until right before landing, and the BA lounge was a godsend. The only negative I encountered was the coffee both on the plane and in the lounge. Not to my taste but that’s a personal preference.

A basic tea/ coffee and a snack could be provided especially for long distance flyers.

We found the bag drop/ check-in proceedure at T5 unnecessarily complicated. We paid extra for seat selection in advance and were allocated worse seats at T5. We found the check-in person was not particularly helpful although the the staff at the gate were super good.

Easy and quick check in, clean and nice seats. Overall excellent experience.

Although it was an overnight flight, the crew could’ve have made more refreshment passes.

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