Find Cheap Flights from New York John F Kennedy Intl to Madrid Barajas (JFK - MAD)

old plane, no personal tv

on time

Absoulty nothing

Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

The Dreamliner used was in good condition

Staff need to be trained on how to talk to passengers. Half the staff would frown at the smallest of requests. In short I wouldn't have taken the flight if I knew the quality of service that was on my eay

Tablet in front of me full of movies and shows made it great for a long flight

Little tight but I was in economy

Modern plane, fast boarding and decent service. Very quick flight to Madrid.

The food was mediocre and not that much. The seats aren't comfortable for sleeping. Iberia lost my luggage on the connecting flight I had right after.

Flight was cancelled due to air traffic

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

There was an issue with the plane so we were removed from the aircraft, sent to London, then to Madrid. We were delayed by 6 hours. Terrible when you purchase a direct flight.

Lack of legroom.

Air Europa staff were pleasant, airplane was clean, and they served two excellent meals. Cabin design allowed room to stand up and stretch.

No WiFi or power outlets.

The crew was amazing and the food was pretty good for airplane food.

The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable.

That it was an hour late. There were no boarding announcements.

Worst flight experience in my life. Multiple factors. Worst customer service. Will NEVER fly with Norwegian again, even if it means paying double the price

I managed to sleep almost the entire overnight flight. Passengers were silent and the crew were discrete so they didn't bother my sleep.

The seats are getting smaller so me, with my 163cm of height, reach with my knees the seat in front of mine, and this is terribly uncomfortable in a 6h30min long flight. The basket in the back of that seat had spills of liquid (like Coke) and the documents (magazine and security) were in very bad state. The boarding and the take off were delayed, but this was compensated and we ended up arriving ahead of time.

El vuelo de ida me encanto el avión pensé que todos eran iguales amplio y solo tres asientos en la linea central. Este era igual que otras compañías con lo que no hay ventaja comparativa. Iberia es más moderno. Muy descontenta

The food and entertainment options were both above average.

The flight was being run by Iberia, not British Airways. Iberia has a policy which did not allow me to check in without proof of a return flight. Unfortunately, my travel partner had booked the return flight and did not share the details with me. I was not able to reach my travel partner and, as such, was forced to buy a new ~$2,300 return ticket on the spot in order to provide the necessary proof. This was an extreme inconvenience, as I nearly missed my flight. If Iberia or British Airways made its travelers aware of this policy in advance of their check in. I have no intention of flying Iberia ever again.

American Airline jet doesn't have a comfort traveling internationally - just three sits on each side. My movie selection was much better on my flights to-from California. Terrible. Paying money to fly on British and getting switched to AA is a rip off! Will try my best to avoid British Airlines in the future!

New aircraft

i liked the flight attendants. the mac n cheese was good but it was a very small portion.

the man next to me was huge abd sittung on top of me the whole time. he was nice but for $750, i hooed to have my own seat.

Friendly staff!!

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Terrible plane from the 80's. No personal entertainment system. They played only one bad movie. Garbage food. Lost our luggage.