JFK - MAD

$149 Find Cheap Flights from New York John F Kennedy Airport to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from John F Kennedy Intl to Madrid departing on 7/28. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Madrid.
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Cheap Flights from John F Kennedy Intl to Madrid (JFK-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from John F Kennedy Intl to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from John F Kennedy Intl to Madrid

Fri, Nov 14 - Sun, Nov 23
Brussels Airlines Logo
3:55 pm - 11:45 amJFK-MAD
13h 50m2 stops
Brussels Airlines Logo
8:45 pm - 1:20 pmMAD-JFK
22h 35m1 stop
$212Brussels Airlines
Find Deal
Tue, Nov 11 - Sun, Nov 16
TAP AIR PORTUGAL Logo
10:00 pm - 8:20 pmJFK-MAD
16h 20m1 stop
TAP AIR PORTUGAL Logo
10:20 am - 8:05 pmMAD-JFK
15h 45m1 stop
$289TAP AIR PORTUGAL
Find Deal
Fri, Sep 26 - Tue, Oct 7
TAP AIR PORTUGAL Logo
10:05 pm - 12:20 amJFK-MAD
20h 15m1 stop
TAP AIR PORTUGAL Logo
1:35 pm - 8:05 pmMAD-JFK
12h 30m1 stop
$293TAP AIR PORTUGAL
Find Deal
Thu, Oct 2 - Wed, Oct 15
TAP AIR PORTUGAL Logo
10:05 pm - 9:25 pmJFK-MAD
17h 20m1 stop
TAP AIR PORTUGAL Logo
1:35 pm - 8:05 pmMAD-JFK
12h 30m1 stop
$294TAP AIR PORTUGAL
Find Deal
Tue, Oct 21 - Thu, Oct 23
Iberia Logo
4:00 pm - 10:30 amJFK-MAD
12h 30m1 stop
Iberia Logo
10:25 am - 12:30 pmMAD-JFK
8h 05mnonstop
$314Iberia
Find Deal
Wed, Oct 1 - Fri, Oct 10
Aer Lingus Logo
4:55 pm - 9:55 amJFK-MAD
11h 00m1 stop
Aer Lingus Logo
10:35 am - 7:20 pmMAD-JFK
14h 45m1 stop
$320Aer Lingus
Find Deal
Mon, Sep 1 - Wed, Sep 10
Air Europa Logo
12:40 am - 1:45 pmJFK-MAD
7h 05mnonstop
Air Europa Logo
8:45 pm - 11:00 pmMAD-JFK
8h 15mnonstop
$335Air Europa
Find Deal
Tue, Aug 26 - Wed, Sep 17
Air Europa Logo
10:05 pm - 11:20 amJFK-MAD
7h 15mnonstop
Air Europa Logo
8:45 pm - 11:00 pmMAD-JFK
8h 15mnonstop
$336Air Europa
Find Deal
Fri, Nov 7 - Thu, Nov 13
Virgin Atlantic Logo
12:25 pm - 9:00 amJFK-MAD
14h 35m1 stop
Virgin Atlantic Logo
10:00 am - 12:40 pmMAD-JFK
8h 40mnonstop
$343Virgin Atlantic
Find Deal
Mon, Sep 29 - Tue, Oct 7
Iberia Logo
5:30 pm - 10:30 amJFK-MAD
11h 00m1 stop
Iberia Logo
4:20 pm - 6:55 pmMAD-JFK
8h 35mnonstop
$347Iberia
Find Deal
Expert advice

Expert advice for your flight from John F Kennedy Intl to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Iberia

Iberia's Premium Economy offers wider seats and adjustable headrests for added comfort.


Business class features all-aisle access and quality Spanish cuisine for a restful journey.

Read more about Iberiaby Marisa Garcia
British Airways

Premium economy offers extra legroom and priority boarding, enhancing comfort on long flights.


BA's professional cabin crew ensures attentive service, enhancing your travel experience.

Finnair

Finnair's A350 offers a calming atmosphere with aurora-inspired lighting and efficient crew.


Economy Comfort provides extra legroom for a small fee, enhancing comfort on long flights.

Read more about Finnairby Gabriel Leigh
American Airlines

Main Cabin Extra offers early boarding and complimentary drinks, ideal for longer flights.


Flagship Business Class provides premium services and suite-like seats for enhanced comfort.

Air Europa

Business Cabin includes Wi-Fi access and VIP lounge entry, ideal for working travelers.


Economy Flex allows ticket changes without penalty, offering flexibility for travel plans.

Airports
JFK

Avoid traffic by having your driver drop you off at the AirTrain station at Lefferts Boulevard. The AirTrain ride to terminals is free from there.

Read more about JFKby Harriet Baskas
MAD

Madrid Airport is connected to the city via a metro line. The journey takes around 30-40 minutes and requires a small fare supplement.

Read more about MADby Ramsey Qubein
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on Finnair

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and JFK

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Laura Ratliff

Laura Ratliff

Expert on Air Europa

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Useful Info

KAYAK's insights & trends for John F Kennedy Intl to Madrid flights

Get data-powered insights and trends into flights from John F Kennedy Intl to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from John F Kennedy Intl to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from New York John F Kennedy Intl Airport to Madrid?

What’s the cheapest day of the week to fly from New York John F Kennedy Airport to Madrid?

The average price of all round-trip flights from New York John F Kennedy Intl Airport to Madrid clicked on KAYAK for each day over the last 12 months.

Your flight ticket price will generally be cheaper if you fly to Madrid on a Tuesday and more expensive on a Saturday. On your return trip to New York John F Kennedy Airport, you should consider flying back on a Thursday, and avoid Sundays for better deals.

What is the cheapest month to fly from New York John F Kennedy Intl Airport to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from New York John F Kennedy Intl Airport to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from New York John F Kennedy Intl Airport to Madrid is January, where tickets cost $499 (return) on average. On the other hand, the most expensive months are June and December, where the average cost of round-trip tickets is $828 and $797 respectively.

Can I save money by flying with a layover from New York John F Kennedy Intl Airport to Madrid?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $986, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from New York John F Kennedy Intl Airport to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from New York John F Kennedy Intl Airport to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from New York John F Kennedy Intl Airport to Madrid, you should book around 1 week before departure. For the absolute cheapest price, our data suggests you should book 12 weeks before departure.

Good to know

Low seasonJanuary
High seasonAugust
Cheapest flight$149
Best time to beat the crowds with an average 23% drop in price.
Most popular time to fly and prices are also 0% lower on average.
Flight from New York John F Kennedy Airport to Madrid

When to book flights from John F Kennedy Intl to Madrid

Are your dates flexible? Find out the best times to travel from John F Kennedy Intl to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from John F Kennedy Intl to Madrid: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from John F Kennedy Intl to Madrid 
Verified travelerFlew with IberiaJFK-MADJul 2024
Spend the money to get Global Entry that’s it
Verified travelerFlew with IberiaJFK-MADJul 2024
Book directly from airline, at least will have direct communication

FAQs for booking New York John F Kennedy Airport to Madrid flights

  • Are there any designated pet relief areas at John F. Kennedy International Airport?

    Take your pet to one of the various pet relief areas around the terminals. Find the closest to you. At Terminals 1, 4, 5, and 7 there are outdoor curbside pet areas on level one, and in Terminal 8 on Level 3. Inside there are pet relief areas on Level 1 of Terminal 2, Level 3 by the AirTrain in Terminal 4, Level 3 at the departure gates of Terminal 5, and Level 3 by Gate 38 in Terminal 8.

  • Is there anywhere in JFK where my child can play before our flight?

    Letting your kid run around before a long flight is a great way for them to let off some energy. John F. Kennedy International Airport (JFK) has various Fun Zones with playgrounds. For instance, you’ll find a Tumble Leaf Play Area on Level 3 in the departures area of Terminal 5 and a Fun Zone on Level 3 in the departures hall of Terminal 8.

  • How can I get to the center of Madrid from Adolfo Suárez Madrid-Barajas Airport (MAD)?

    The Adolfo Suárez Madrid-Barajas Airport (MAD) terminals have access to the Madrid Metro system. The 8 line connects with others that can get you around the whole city and into the center. You can expect to take about 30-40min to get downtown, costing around €6 ($6.40). There is also an Airport Express Bus departing from the terminals that connect with the main railway station downtown. The whole route takes about 45min, costing around €5 ($5.30).

  • Is there anywhere to store my luggage at Madrid Airport?

    Adolfo Suárez Madrid-Barajas Airport (MAD) has luggage storage locations in all the commercial terminals. In Terminal 1 you’ll find it outside on Level 0, by the VIP Parking area. In Terminal 2 it’s on Level 1 in the arrivals hall, near the T1-T2-T3 Metro station. As for Terminal 4, you’ll find the luggage storage on Level 0 in the arrivals hall.

  • What is the cheapest flight from New York John F Kennedy Intl Airport to Madrid?

    In the last 3 days, the lowest price for a flight from New York John F Kennedy Intl Airport to Madrid was $149 for a one-way ticket and $212 for a round-trip.

  • Do I need a passport to fly between New York John F Kennedy Airport and Madrid?

    A passport is required to fly from New York John F Kennedy Airport to Madrid.

  • Which airports will I be using when flying from New York John F Kennedy Airport to Madrid?

    On your way to Madrid, you’ll fly out from New York John F Kennedy Intl. You’ll be landing at Madrid Barajas.

  • Which airlines offer Wi-Fi service onboard planes from New York John F Kennedy Airport to Madrid?

    All the following airlines offer inflight Wi-Fi service on the New York John F Kennedy Airport to Madrid flight route: Iberia, Delta, Air France, Virgin Atlantic, British Airways, Finnair, American Airlines, and KLM.

  • Which aircraft models fly most regularly from New York John F Kennedy Airport to Madrid?

    The Airbus A330-300 is the aircraft model that flies most regularly on the New York John F Kennedy Airport to Madrid flight route.

  • Which airline alliances offer flights from New York John F Kennedy Airport to Madrid?

    oneworld, and SkyTeam are the airline alliances operating flights between New York John F Kennedy Airport and Madrid, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from New York John F Kennedy Airport to Madrid?

    There are nonstop flights from New York John F Kennedy Airport to Madrid on a daily basis.

  • Which is the best airline for flights from New York to Madrid, Virgin Atlantic or TAP AIR PORTUGAL?

    The two airlines most popular with KAYAK users for flights from New York to Madrid are Virgin Atlantic and TAP AIR PORTUGAL. With an average price for the route of $719 and an overall rating of 7.4, Virgin Atlantic is the most popular choice. TAP AIR PORTUGAL is also a great choice for the route, with an average price of $473 and an overall rating of 7.1.

  • How does KAYAK find such low prices on flights from New York John F Kennedy Airport to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York John F Kennedy Airport to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from New York John F Kennedy Airport to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from New York John F Kennedy Airport is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from New York John F Kennedy Airport to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to New York John F Kennedy Airport with another airline. Booking your flights between New York John F Kennedy Airport and MAD can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from New York John F Kennedy Airport to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from New York John F Kennedy Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from New York John F Kennedy Intl Airport to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $433 or less one-way and $497 or less round-trip.
  • For the travelers who require wheelchair assistance to catch their flight out of John F. Kennedy International Airport (JFK), they can request it directly from their airline at least 48h before their departure. The service available can assist them through the terminal to their gate.
  • Those who wish to smoke before their long flight from JFK Airport to Madrid can do it at the designated smoking areas. They are located outside by the curb, on the departure levels of each terminal, before entering the departure halls and check-in area.
  • Mothers departing out of John F. Kennedy International Airport looking for some peace and privacy to nurse their baby before a long flight can access one of the many nursing stations around the terminals. There are MAMAVA nursing pods on Level 3 of the departure areas of Terminals 4, 5, and 8.
  • Remember to exchange some of your USD into EUR to use in Spain upon your arrival. Adolfo Suárez Madrid-Barajas Airport (MAD) has currency exchange desks in Terminals 1 and 4. They are on Level 0 of both terminals, within the baggage claim hall, before exiting to the arrivals hall. You can also find them between Gates J55 and J56, and on Level 2 by the check-in desks in Terminal 4.
  • While descending into Adolfo Suárez Madrid-Barajas Airport (MAD), look out your window and you might get a glimpse of The Four Towers, Madrid’s skyscrapers, from above or the impressive Wanda Metropolitano Stadium, home to the Atletico de Madrid soccer team.

Prefer to fly direct from New York John F Kennedy Airport to Madrid?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from New York John F Kennedy Intl to Madrid Barajas.
Find which airlines fly direct from New York John F Kennedy Intl Airport to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

New York John F Kennedy Intl to Madrid Barajas

Monday

Aer Lingus, Air Europa, Air France, +10 more

Aer Lingus, Air Europa, +11 more

Tuesday

Aer Lingus, Air Europa, Air France, +12 more

Aer Lingus, Air Europa, +13 more

Wednesday

Aer Lingus, Air Europa, Air France, +9 more

Aer Lingus, Air Europa, +10 more

Thursday

Air Europa, Air France, Alaska Airlines, +11 more

Air Europa, Air France, +12 more

Friday

Aer Lingus, Air Europa, Air France, +12 more

Aer Lingus, Air Europa, +13 more

Saturday

Aer Lingus, Air Europa, Air France, +12 more

Aer Lingus, Air Europa, +13 more

Sunday

Aer Lingus, Air Europa, Air France, +12 more

Aer Lingus, Air Europa, +13 more

See more direct flights

Direct returns

Madrid Barajas to New York John F Kennedy Intl

Monday

Aer Lingus, Air Europa, Air France, +9 more

Aer Lingus, Air Europa, +10 more

Tuesday

Aer Lingus, Air Europa, Air France, +11 more

Aer Lingus, Air Europa, +12 more

Wednesday

Aer Lingus, Air Europa, Air France, +9 more

Aer Lingus, Air Europa, +10 more

Thursday

Air Europa, Air France, Alaska Airlines, +10 more

Air Europa, Air France, +11 more

Friday

Aer Lingus, Air Europa, Air France, +11 more

Aer Lingus, Air Europa, +12 more

Saturday

Aer Lingus, Air Europa, Air France, +11 more

Aer Lingus, Air Europa, +12 more

Sunday

Aer Lingus, Air Europa, Air France, +11 more

Aer Lingus, Air Europa, +12 more

See more direct flights

Reviews of the top 5 airlines serving from John F Kennedy Intl to Madrid

 
See real verified KAYAK customer reviews for airlines flying from New York to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from John F Kennedy Intl to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7956 reviews
8.2Boarding
7.9Entertainment
8.5Crew
7.9Comfort
7.3Food
Airline reviews

Flight was canceled, and no effort was made to help with rebooking, no hotel vouchers, no car transportation and minimal food voucher and most places for food were closed by the time the voucher was given. Waited for 3 hours for bags. Simply the worst travel experience I have ever had

2.0 MediocreDana, Jul 2025JFK - DEN
Read more Delta reviews

Flight was canceled, and no effort was made to help with rebooking, no hotel vouchers, no car transportation and minimal food voucher and most places for food were closed by the time the voucher was given. Waited for 3 hours for bags. Simply the worst travel experience I have ever had

At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.

I'm a tall guy and even the seats with more leg room were not as comfortable as I had hoped.

Not a "Delta" issue, but a JFK issue: We booked a connecting flight with 3 1/2 hours between to clearn immigration and customs. Our inbound flight (BCN to JFK) was on the taxiway 45 minutes which ate into our layover time. Immigtration was insanely quick with the CBP MPC app; however, clearing TSA (again, after we were ALREADY cleared in Spain on the inbound international flight) took over 95 minutes. This left us with 10 minutes before boarding the connecting flight (JFK to SAN) to walk to the far end of Terminal 4 and try to find food. We didn't find any food that could promise to serve us in under 10 minutes so we boarded the Delta flight after coming off a plance and an 8-hour flight knowing that we wouldn't be served any food on the next 5 1/2 hour flight. I feel like Delta needs to put pressure on the JFK TSA to open more screening stations (by our count, we saw only 5 scanners open and a line of - as we said - over 90 minutes. The insult is that we WERE ALREADY SCREENED through TSA, but as you come off one flight into the USA, you have to go through the whole process again. It seems like if you have a connecting flight, there should be a way to pass through immigration and customs without needing to return through TSA.

Overall, aside from the baggage issue, it was as good as one expects.

The entertainment and wifi mostly didn't work on this flight.

Terrible entertainment system - kept freezing and audio kept cutting out. Snacks were mediocre at best for a 5 hour flight.

I am still upset that my bag was lost on a recent trip to Rome ; we were inconvenienced and out €150 Euros ; delta has refused to reimburse us

Our bag was lost so that made unnecessary chaos On our trip

Terrible and im avoiding them in the future. My initial flight was delayed causing me to rebook my flight and when speaking with the representative to rebook I explained this is the second time my flights were delayed and they did nothing to help me. I wasn't booked to comfort plus or given a voucher or anything. I was almost late for my meeting that I needed to attend on Monday because of the games delta played delaying my flights even more and putting me in the very back of the plane next to an extremely intoxicated passenger

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

No entertainment yatem in flight at seat 51H. Would not shut down either leaving a self moving and openin and changing menus with changes in colors,images brightness levels sort of the type when you get sleep deprivation and image overload when being tortured during an interrogation. 8 hours worth of it. Unable to place backpack underneath seat on that chair. One female stewardess was excellent as she gave up her carryon's space for my backpack but the rest of the iberia crew were very sharp an chtting during the whole flight. The plane did not have hot water so nobody had coffee nor tea. The plane was not up to par to be flying.

Waited on the runway for takeoff for 2.5 hours. Air traffic rerouted us. The plane didn't have enough fuel, so had to go back to the gate. Had to wait for a new pilot. Should have landed at 5:22. Didn't land until 9:10. Trash flight.

There were five broken seats on the plane. The crew was very rude in telling people they had to get off the plane and get a flight the next day. No call for volunteers, but telling people they had to get off. One woman was flying with her elderly mother and daughter and was told she had to leave or all three had to leave. Fortunately, a volunteer offered to stay. The situation was handled poorly.

Everyone was nice. It was on time and the food was. Airplane food, but not horrible

Delays on all NY flights. There was no communication on why but they didn’t say it was weather. Other carriers were not delayed.

Extraordinary service in business class, and very good breakfast and snacks. A really lovely flight.

They cancelled our flight without warning OR a refund. Never doing business with American Airlines again! This is the second AA booked trip in a row that we've had challenges with.

I got bumped due to weight restrictions even tho there were empty seats on my flight. I got put on an other flight with a stopover. My flight that originally was going to take 5-6 hours ever up being 14+ hours and my luggage arrived to my destination without me because I was made to check in my luggage on my original flight when I was deemed ok to board only to be asked to deplane. Worst flight experience.

Flight cancelled. Added a day and a half to my travel. American Airlines DID put me in a hotel for two nights, but have not given any money back for any of this! I spent money on an apartment at my destination that I basically wasted because I could not arrive.

Delayed and missed connections on leaving the states and returning Planes were old and small- very uncomfortable. Meals were good but very infrequent service for even water/drinks. No explanations for 3+ hour delay

Boarding on the buses isn’t efficient. Overall, it was great.

BEWARE!!! Iberia changes your seats at random. I paid for a window seat and they changed it to one in the middle aisle resting against the bathroom- can’t lean back + hear every flush. This on a 11 hour flight.. There were families that were broken up with separate seats all over the plane. Lots of upset passengers showing their seat confirmation to the besieged and helpless airline steward. Also, the gluten free meal was tasteless.

Iberia airlines was late on every flight I had. It was very difficult to communicate in English with iberia airlines and airport employees.

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

The app on phone and the online check in is not good, it would not give me the option of Spain or Madrid City in the drop down menu and I couldn't move forward with online check in.

Well my luggage was damaged and they lost the plastic cover. I need to file a claim and I would like for someone to follow up with me on this. Thanks.

Not having to check carry on bags when plane wasn’t full. (The told us it was)

Service and food were excellent, could have been more info in English.

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

They’ve lost my bag and I have no way of really getting in touch with anyone and have received no updates.

The entertainment selection was ok, but overall not bad! The crew was great.

The payment system was not working so was unable to connect wifi the entire flight

The screen didn’t work and I didn’t get the seat upgrade I paid $300 for. They were no help with that,

Paid $180 for seat selection, and selection essnt honored. Have to call for a refund.

I paid for business class…. And was counting on the usual packet of toilettes to be provided. They were not because not enough were brought on the plane so they could t give to some and not all. So no tooth brush nor eye cover. Then NO coffee since there was no hot water. The lay I er too short because of delays and my luggage didn’t make the next flight!! It is now a day later and I am awaiting to hear if my bag has arrived. Very inconvenient!. I suppose I need to be glad that I spend over $4000 since I doubt those in coach or premium economy even made that next flight..Heathrow is the worst.

The crew could not have been more helpful, my meal was excellent, I slept peacefully until right before landing, and the BA lounge was a godsend. The only negative I encountered was the coffee both on the plane and in the lounge. Not to my taste but that’s a personal preference.

A basic tea/ coffee and a snack could be provided especially for long distance flyers.

We found the bag drop/ check-in proceedure at T5 unnecessarily complicated. We paid extra for seat selection in advance and were allocated worse seats at T5. We found the check-in person was not particularly helpful although the the staff at the gate were super good.

Easy and quick check in, clean and nice seats. Overall excellent experience.

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