Find Cheap Flights from New York to Nairobi Jomo Kenyatta Intl (NYC - NBO)

Crew were friendly and professional

entertainment and food

Both of the aircraft I took today were substandard. Parts were missing and broken. The staff on the first was surly. The check-in process was a mess. Why print zones on a boarding card when RAM never uses zones? No announcements in the boarding area. And on and on. Worst airline I've ever flown on. And I've flown on more than a hundred. You can't expect people to visit if you can't provide the professional service they deserve. Also..., what's with Moroccan security? Why should I have to clear customs for national flights?

Professional crew

Not even a single information in English. All announcements were either in Arabic or French.

There was a seven hour delay. No explanation provided. Agents at CMN were rude and unhelpful. In the original flight I had selected an aisle seat but somehow ended up in the middle. My whole rows TVs didn’t work and no one helped us or cared (contrasted to Singapore Airlines which actually cared when a similar issue happened). Customs forms were all in French even though we were flying into JFK. Awful airlines.

Excellent Staff very courteous and professional 5 star +

The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines.

they lost one pc of luggage which is not good but otherwise we were hasppy

I had a very good experience with Turkish Airllines! crew was very friendly and excellent.

None

Good food Hotel accommodations were okay once we had to stay overnight.

The flight left early and left about 10 passengers behind leaving us stuck in Turkey for the night. The customer service was not good, they were extremely rude and unapologetic.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

No carry-on charge, free beverages, in flight entertainment, great movie selections

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Very courteous attendants.

Everthing was great!!

Nothing

Flight staff was attentive and professional.

The food was mediocre.

Food and service

Even though we paid for internet it sucked and was unuseable

Everyone on the plane was freezing and the crew could not do anything about it

Captain kept us in a loop. Great crew.

Boarding was a mess. I really wish A/C would implement some sensible system. Had to delay departure to unload someone's bag. We made up the time only to loop around LHR for 25min.

Nice new aircraft. Very pleasant seating. Great entertainment

New aircraft was late arriving from toronto as usual and the toilet was busted meaning 25 people had to be shed from the flight to allow it to leave and we were then delayed and hour as baggage was transferred to another aircraft. Not AC's best performance.

Late. Wifi on the aircraft but didn’t work. Inflation GHY service suspended due to reported turbulence.

Air hostesses are classic.The plane very spacious .

Wait time to connect from Doha too longNo hotel accommodation.

No proper meal provided

PROPER comfort zone not provided at all

Service, entertainment, crew were all excellent!

Flight length

They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright.

Crew professionalism and on-schedule.

Luggage drop off took a while to complete.

all of the same reasons as noted above

We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful.

British airways new I'l be late , they could send someone to pick me up from the security point, so I could have been on time.

From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid

Not enough recline in economy to really b comfortable for a long flight

The large collection of movies and the comfy seats

Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time.

The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day.

Shitty boarding like in all India airports

Nothing! Except the fare was low.

This time The experience was super horrible! Took almost 1hr 30 mins to get boarding pass. I had 2 suit case one was 24.5 kg and other one was 25 kg, they wanted me to pay $132 for each bag or take out stuff to make it 23kg. Never met someone that horrible who doesn’t want to let it go. I requested the wheelchair and they dont wana give it to me, I had no choice but to call their supervisor and eventually got wheelchair only from jfk to abu dhabi. Worse experience.

The flight attendants.

There was a medical emergency on board, so bathrooms did not get the necessary attention. Had to ask for toilet paper for two different bathrooms. Transferring to this flight as a NIGHTMARE. The boarding gate was a long way from the arrival gate. Went through an endless maze. Went through two security check points. At both check points I was sent for pat down. At the first there were five other women who were waiting for pat down. All white women. Discrimination???? At the second security, I had not even passed through the detector and the officer was waving me to get a pat down. At that point I started laughing. Next automated preclearance for immigration, then had to wait in line to talk to immigration officer. It is a miracle that I made it to the flight on time. Passport and boarding pass checked minimum of 6 times in this process. On arrival in Los Angeles, there was a bus ride to the terminal for luggage pick up. My husband was at the terminal I normally come to, I had no way to contact him (Indian sim), no change for pay phone. A fellow passenger was merciful and let me use her phone send husband messages and eventually we met up. I would not use Eithad for India to USA for this reason only. The security and immigration preclearance sucks.

No food and crew was so rude and Lahore airport crew not only rude also nasty

The smell inside the flight

Nice crew

Aircraft and business seat just medium Food quite as fast-food service

Service, the entertainment selection, just everything seemed perfect

Nice crew

Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium

Was on time

There was utter confusion as where to board and the absence of a gate agent

Everything

Paying for luggage twice

Great Service

Both of the aircraft I took today were substandard. Parts were missing and broken. The staff on the first was surly. The check-in process was a mess. Why print zones on a boarding card when RAM never uses zones? No announcements in the boarding area. And on and on. Worst airline I've ever flown on. And I've flown on more than a hundred. You can't expect people to visit if you can't provide the professional service they deserve. Also..., what's with Moroccan security? Why should I have to clear customs for national flights?

We arrived safely.

The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting.

I was really happy and amazed how the service is on EgyptAir and all the stuff they offer

Boarding took a lot of time and was disorganized.

The cabin is spacious and comfortable

The food

The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional.

didn’t like anything

Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose.

Excellent Staff very courteous and professional 5 star +

The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines.

The entertainment was good

We asked for special meals and they told us they only had one type of meal on board

Staff is excellent very courteous 5star +

Seats comparing for business class is dated. internet very complicated,

On time, free beer , good price

No movie, no charging telephone

Super nice flight attendant. Really made all of us (business travelers, retired military folks, family with little kids heading to a wedding) feel welcomed and happy. Great experience.

Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.

The snacks were decent on the flight. Everything else was a disappointment.

Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.

Landing on time

Limited choice of food- no vegetarian options, only meat.

Service, the entertainment selection, just everything seemed perfect

Nice crew

Aircraft and business seat just medium Food quite as fast-food service

Nice crew

Poor communication on boarding gate for business class Aircraft and business seat just medium Food quite as fast-food service