Find Deals on Flights from New York to Washington (NYC - WAS)

The TV program and free WIFI and food.

I had to pay a $50 change fee to reschedule another flight because my connecting flight on Avianca was delayed - no flexibility on situations out of my control. Such policies serve the company's bottom line not the fair treatment of customers. Travelers beware!

nothing

the stuffs were mean and helpless,your luggage fee was so high ,only give one checked bag for free,this is international airline and you charged the first for 100 dollars and the second one for 200dollars and you let me,a poor little girl felt lonely in the airport and found it nowhere to complain,I missed two flights in one day and the air attendant 's attitude were bad,this was the worst experience ever in my life,I won't recommend United airlines to any of my friends

Bumped my head getting into the seat!!!!! The coffee machine was broken hence there was no coffee - this was a 10 am flight and the choice was a cool drink - Very poor.

The entire process of booking a flight with Kayak.com at the last minute and the flight was wonderful...

It was all good...one has to expect the decreasing quality of economy air travel

I did not like one part of this flight, from the check in to the arrival to be honest. I just need the 50+ character requirement

The flight was delayed by more than and hour and a half due to "technical" difficulty. We were supposed to depart at 10:10p and arrive 11:17p (short flight) but ended up departing 11:50p and arriving 1:15a. The airlines, despite their "Customer Bill of Rights" should acknowledge how bad the service is and refund us part of the flight cost. Unfortunately this also happened 7 months ago, which was understandable due to the holidays. We will not be flying Jet Blue ever again. If they don't want to give us the partial refund, then we'll just go our separate ways. Horrible. Just horrible.

The flight itself was uneventful, but I was extremely dissatisfied having to reschedule 2 flights on very short notice

I had a 3 leg trip: Seattle to NY to DC to Seattle. First my early morning non-stop flight from Seattle to NY was cancelled around 5 PM the previous day. I was able to get on another flight with one stop and was stuck in middle seats for both flights - although I had paid for a premium seat on the nonstop flight that was cancelled. Then I got notified around noon that my 5:15 PM flight from NY to DC that day was cancelled. American left me a voice mail that they had automatically rebooked me for the following day without checking to see if that worked for me - despite that fact that they had other same day flights available! I was able to rearrange my schedule and get on an earlier flight - but was extremely unhappy with the short notice, and their assumption that I would be fine getting in the next day!

Plane was late arriving then they took forever to board. Once in board we find out that they can't take off because they need to fix the "entertainment system" but apparently they sent the wrong technician who didn't know how to fix it and had to wait for the right one. I'm not even sure what had to be fixed since there wasn't even any entertainment offered after they fixed it. Once we arrived there were about 100 bags sitting in the bag claim and an equal number of people standing around waiting for bags. None of which was associated with our flight. Then it took forever to get the luggage out for our flight.

Friendly service

The boarding process took forever, plane was delayed, crew was unfriendly while stuck on runway for at least an hour, plane was very uncomfortable and dirty. ONE flight attendant was sweet and brought water, the rest treated us like we were school children and not customers!