Find Cheap Flights from New York to Washington (NYC - WAS)

The TV program and free WIFI and food.

I had to pay a $50 change fee to reschedule another flight because my connecting flight on Avianca was delayed - no flexibility on situations out of my control. Such policies serve the company's bottom line not the fair treatment of customers. Travelers beware!

nothing

the stuffs were mean and helpless,your luggage fee was so high ,only give one checked bag for free,this is international airline and you charged the first for 100 dollars and the second one for 200dollars and you let me,a poor little girl felt lonely in the airport and found it nowhere to complain,I missed two flights in one day and the air attendant 's attitude were bad,this was the worst experience ever in my life,I won't recommend United airlines to any of my friends

Bumped my head getting into the seat!!!!! The coffee machine was broken hence there was no coffee - this was a 10 am flight and the choice was a cool drink - Very poor.

The gate was so far away for a flight that takes 29 minutes.

The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK.

5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it.

The entire process of booking a flight with Kayak.com at the last minute and the flight was wonderful...

It was all good...one has to expect the decreasing quality of economy air travel

I did not like one part of this flight, from the check in to the arrival to be honest. I just need the 50+ character requirement

The flight was delayed by more than and hour and a half due to "technical" difficulty. We were supposed to depart at 10:10p and arrive 11:17p (short flight) but ended up departing 11:50p and arriving 1:15a. The airlines, despite their "Customer Bill of Rights" should acknowledge how bad the service is and refund us part of the flight cost. Unfortunately this also happened 7 months ago, which was understandable due to the holidays. We will not be flying Jet Blue ever again. If they don't want to give us the partial refund, then we'll just go our separate ways. Horrible. Just horrible.

delayed. equipment failure.

I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days.

When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something.

Friendly service

The boarding process took forever, plane was delayed, crew was unfriendly while stuck on runway for at least an hour, plane was very uncomfortable and dirty. ONE flight attendant was sweet and brought water, the rest treated us like we were school children and not customers!

Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta.

As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes

Not too much

Last row smelled like throw up and crew didnt care to resolve . Then someone else came aftr people complain. Still didnt get resolved. And they gave my 8 month pregnant wife a hard time walking in front and said she technically doesnt have a disability. Worse flying experience. Then my bag was ripped half open i carasel.

Pleasant flight crew

Tight connection. Never seems to be assistance from crew to help those with tight connections deplane first. Luckily in same concourse

They lost one of our bags. Returned it the next day

Quick flight, on-time arrival. They offered a small snack (choice of Terra chips or cookies) and drinks.

Poorly managed gate-checking of baggage. No instructions regarding white vs pink gate-check tags, gate checking considered only last-minute by the flight crew (once space was already completely filled) which meant 1 couple complained a lot about being forced to gate-check purely due to boarding order, instead of better communicating the need for gate-checking/pushing it earlier to find more voluntary people. I listened to the gate announcement, got a gate check tag & even then the flight attendant had no idea that was going to be necessary, which is absurd with a completely full flight & such tiny overhead bins.

I did not like the seats. I was unable to recline and rest the way I wanted and did not like having to wait 45 minutes for baggage claim to drop my bags

Nothing

Na

Na

I didn't take it. I bought a ticket for an earlier flight with another airline