My flight yesterday evening was delayed 3.5 hours with no water or food service. Poor experience
Delta flights recently are always delayed AND at jfk tney get the gates further away (need To walk 20’ to get to them/all the way at the end of the terminal). Not sure whats happening but price doesnt match experience!
Only freetext wifi was available in flight; browsing WiFi required payment. Since the seats had no in flight entertainment, Delta should revisit this policy on this longer flight.
The entertainment screens were not working and there was no air condition the entire flight. Very uncomfortable.
Luggage delayed and 6 days later I still don't have it.
In thirty years of traveling, mostly with Delta, this was the worst day ever.
Great!! I haven’t had a bad experience with them.
Traveling with delta is always a pleasure from the take off to the landing 🛬 🥰
Seats not assigned during check-in and got last non-reclining seats next to rest room :-(
Good breakfast granola bar good crew seamless flight and baggage transfer we’ll done!
I was exhausted from a long day. The flight was smooth. The first flight during my 3 week travel that took off on time.
Crew was amazing, takeoff wonderful. The bathroom was disgusting from before takeoff the odor made the flight uncomfortable as you could smell the bathroom from the center of the plane where we were sitting. Smelled like raw sewage. My daughter was throwing up as we landed due to the smell and horrible turbulence as we approached Newark.
This planes staff was top tier. Everything went great and had a great flight home.
I'm a United 1K member and have ben for 10 years. The gate agent had no control over the boarding process and had us passengers queued for hours as delays were announced. On the plane, the overhead air nozzle was broken so col over was powering through on me and the passenger next to me. Not a great experience for a million miler on United. Feel free to contact me. Josh Smigel - DM426089
Everything except the food and entertainment. It was a great experience though
This flight was perfect. No complaints and only the highest regard for the crew and ground staff and how they executed perfectly. I fly a lot with United and would request predictability and transparency in their operations instead of last minute changes.
Fantastic. Smooth boarding with an infant. Never experienced it with any other carriers.
Apparently the WiFi you buy on on one flight doesn't carry on with connecting flights.
This was for the LOS to FRA leg of the flight Checking in and boarding was not good The staff at the gate were not helpful and targeted the customer and delayed the customers boarding unnecessarily The flight was delayed for about two hours and later for a change of boarding gate The waiting area was overcrowded with no seats available for passengers and lots were left standing for a long period of time
Sitting in row 31, you could smell the bathroom during the entire flight. It was pretty disgusting.
2 hours delay on my flight causing me to miss my connecting flight. Cause was for maintenance. I understand maintenance is important but maintenance should be done before boarding people!
Maybe focus more on delivering a good product vs selling me a damn credit card
I am very appreciative of the help provided to me by Dennis and Whitney. I had lost my phone at EWR airport and they were very kind in assisting me. This included advice on how to file a report and also helping me connect with family. The pilot was also great about keeping passengers updated on the flight progress with regular communications over the system.
Baggage handling poor. Second time this has happened. My bag went to San Francisco instead of Fiji. No apology. Luckily Nadi airport staff are fantastic. My bag arrived in Fiji the next day.
I’m impressed that we were on time in Sacramento after having a late departure in Newark and our made it. The staff was friendly and warm.
AA had a nationwide tech glitch today and after two connections snd hours of delay, I arrived 7 hours late to my destination
Checked in the minute I was allowed and still wound up in group 8 for boarding.
It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.
pleased with overall experienced, but seats in coach are tight.
AA is getting worse each month. The rank and file staff and cabin crews are down-right nasty and rude. They need to stop worrying about curing all of society's ills and get back to flying planes and doing it with a smile.
baggage clamed had to wait over a hour and half for all people on my flight it was terrible
The confirmation # CK8GNW and my name was not recognized/in Frontier system. I was able to check in on Frintier app so i went to the Frontier ticket agent, at time they told me that my name/ confirmation did not show up as a purchased ticket. I had to purchase a new ticket that cost $289.00 one way.
Worst airline experience. They were rude and kept changing our seats and/or giving our seats away so our family didn’t get to sit with each other. Almost everyone we dealt with at both airports with this airline was rude. The app kept giving us wrong information making things take longer. Dealing with them before TSA can take close to an hour…longer than I’ve ever had to deal with before. Never using this airline again.
It was a short flight so no food or entertainment….
Frontier had yet another flight cancellation. Have never made a complete round trip with this airline without at least one leg getting cancelled. Miserable flights - dirty, uncomfortable planes that apparently always have issues since I've had multiple delays and cancellations with them.
They changed the timing , first delayed by 4 hours then went back to 40 mins late, we had to run back to airport to not miss our flight. This is ridiculous
Early arrival. Great landing. Pilot updates. Too cold in plane.
My experience with the phoenix airport was terrible, the personnel lay the ticket counter charged me for a carry on that fit in the carry on size box, and the two women I spoke with were terribly rude and not willing to help.,,, there was one lady “candy” on the flight crew that was amazing and is the only reason I stayed on the flight at all, because the other stewards helping people to get seated on the plane were terrible
Overall experience good. There was no food and seats were not terribly comfortable.
My first flight was moved 6 hours causing me to miss my meeting. The second was delayed about an hour and a half. Most of the crews apparently dont like their jobs or just working for Frontier. Only one flight attendant wasn"t snappy or rude.
