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The price.

The comforts are lacking, but that is understandable iven the low price.

Not food or snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The plane took off much later than it was supposed to, so we were already behind. Once we got onto the runway, the plane turned around and went back for three people who had missed the flight. I suppose if I had barely missed the flight, I would want the plane to turn around. However, those three people held up a plane that was completely full and had standby passengers. Through the entire flight, there was an issue with the seating and there was a man standing up at the front because he had nowhere to sit. It was one of the most bizarre flights I've ever taken... and I fly about 15-20 times a year.

does not have compensation during my stay, sad

Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.

Needless delays, poor communication

We were late taking off.

Had an interesting guy seated next to me so we engaged in a lot of conversation. Made the flight go by really quickly

Wouldn't it be more productive to board the plane from aft forward?

I like that they treated us with respect and where very friendly staff

There was nothing to not like

They spent more time trying to sell their credit card than they did asking about anything else. The woman behind me was choking and they wouldn't give her a glass of water, but they would sell her one. Her daughter in a different section of the plane had to pay for water since her mother didn't have a credit card.

If anyone thinks Spirit is a good deal, hopfully you are flying without luggage and do not need water during your flight.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The crew was outstanding, especially the flight attendants. They could not do enough to make each passenger feel safe, important and valued as a SPIRIT passenger.

The leg room could have been a little better but was okay (I have long legs).

I liked the prices.

Everything other than the price. Check was horrible. Flight was fast but uncomfortable.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

The flight attendants were very pleasant and came by a few times, which was nice.

I thought the check in process was ridiculously long. I had already checked in online the day before and paid for a check in. I have never experienced such a long and inefficient bag drop line. I waited for over 30 minutes to just drop my bag off. I actually almost missed my flight due to this delay, with no acknowledgement from the attendant checking me in.

Nothing.

The customer service for this airline is awful. Buyer beware.

Flight was delayed 4 hours because the airline never told the pilots they had a flight.

Best of all

Nothing