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The price.

The comforts are lacking, but that is understandable iven the low price.

Not food or snack

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

American Airlines cancelled my flight without any notification and rebooked me for the following day. Had to wait for 2 standbys till I got on, and arrived 8 hours later than planned.

Air crew was fine. Ground crew less so. 15 minute wait to open the gate.

I like that they treated us with respect and where very friendly staff

There was nothing to not like

They spent more time trying to sell their credit card than they did asking about anything else. The woman behind me was choking and they wouldn't give her a glass of water, but they would sell her one. Her daughter in a different section of the plane had to pay for water since her mother didn't have a credit card.

If anyone thinks Spirit is a good deal, hopfully you are flying without luggage and do not need water during your flight.

The crew was outstanding, especially the flight attendants. They could not do enough to make each passenger feel safe, important and valued as a SPIRIT passenger.

The leg room could have been a little better but was okay (I have long legs).

I liked the prices.

Everything other than the price. Check was horrible. Flight was fast but uncomfortable.

The flight attendants were very pleasant and came by a few times, which was nice.

I thought the check in process was ridiculously long. I had already checked in online the day before and paid for a check in. I have never experienced such a long and inefficient bag drop line. I waited for over 30 minutes to just drop my bag off. I actually almost missed my flight due to this delay, with no acknowledgement from the attendant checking me in.

Nothing.

The customer service for this airline is awful. Buyer beware.

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Speedy check-in, and good leg room

I liked that it was a direct flight and that the flight attendants gave my husband some ice for his neck to cool him down.

The seats were uncomfortable for over a 5 hour flight, but I suppose we could always fly first class.

Very poor snacks and food for purchase

Very quick and easy boarding, very comfortable seating.

The crew didn't share any information about connecting flights, even when we sat on the plane for 45 minutes after landing. Along with six people, we had to run through Dallas to make our connecting flight. I overheard the crew say they no longer can share connecting flight info, and why was a connecting flight under the same airline at a new terminal with no flexibility? It was very stressful.

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.