Find Cheap Flights from North America to Kahului

Overall the service was superior to other airlines I have experienced in the past trips including United, Delta and American.

Nothing negative to report

Hawaiian Airlines most often on time, able to board fast, newer fleet of planes, polite crew. Good online check-in service, overall good experience.

Airports are too slow; a 40 mins inter island flight take hours to complete, but hardly the airlines fault.

More comfortable check in and out. Awsome. Wish give me more cheap someday, check kayak find good price. Many thank you

Quick boarding

Uncomfortable lobby and TSA are pigs!

Everything went perfect couldn't ask for more thank you

Small tray table - not practical for working on

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

comfortable seats, good service, free house of cards on TV.

Food was overpriced and portions small...

Our seats were not accommodated and mutt sister who is handicap fell on the jet way and out of her seat

Service was not friendly

Serving snacks and beverages often.

Snacks are too light. Have to spend money to satisfy your hunger.

I fly this route regularly and Alaska is my first choice - the service is good, and everyone gets a celebratory drink prior to landing in the Islands. I will often upgrade to 1st class, and that is so worth it. I arrive at my destination after 5 hours feeling relaxed and able to jump right into the new environment.

In 1st class - no complaints whatsoever. In coach - the usual: seats small, cramped, packed in with hundreds of other human beings, just waiting for it to be over. What a difference between the two!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

I like the comfort and ambiance of the plane. I feel the crew was very friendly and helpful. I like the way you can order your drinks and food from your TV screen. For my first time flying on Virgin America, I had a really great experience.

Direct TV worked on the first leg of the flight. Flight to OGG was held because my first Virgin flight was delayed by 3 hours, which would have resulted in missing the only flight.

Lack of communication and unexpected stop in Vegas. We were initially told by the ground crew that our flight was overweight, and that weight needed to be redistributed and that we needed to stop in Vegas to refuel. We sat on the tarmac for two hours while they unloaded fuel at my home airport. We finally took off and eventually arrived at Vegas, where we refueled for about an hour. During the flight, flight attendants made comments to passengers saying the delay was weather related but this was never communicated to all passengers on the plane. It seems odd that we would need to stop in Vegas due to weather. regardless because the issue was suddenly weather related, we were given no perks. Beyond that, the flight ran out of snacks and meals in flight, and food was not restocked during our unexpected stop in Vegas. Bottom line, if you're trying to get to Hawaii, spend the extra money and fly on Hawaiian Airlines. The stress caused by Virgins mixed messages and poor communication is not worth it, and in my many years of flying on Hawaiian before Virgin offered this flight, I never had any type of problem of this magnitude.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

Every single person I encountered on this flight was so friendly, offered assistance, and had a smile. Even the pilot thanked us (in person not just overhead on the speakers) for flying with them! It was one of my most enjoy flights. 3 rounds of beverage service!

On time nice crew

Not being able to fly first class

FYI, can't rate food and entertainment as there was none. You have no "not applicable" option. Fine quick flight over from Honolulu to Kahalui.

Very good customer service.

Baggage check in somewhat confusing and a hassle.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Our flight attendant was absolutely precious!! Complimentary Mai-Tai was good!

Fruit and cheese plate seems like it was sitting out a bit. The cheese looked slightly dried and cracked.

The flight attendants made our flight very nice. They went out of their way to take care of us.

Nothing

nince new plane, internet availablity, movie selection, order from your seat capability.Left on time, ARRIVED ON TIME.

PAID EXTRA FOR FIRST BAG, EXTRA FOR FOOD

Crew