Daily cleaning, installation of cabin HEPA filters on flights from North America to Portland
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$250||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines, United Airlines and Delta have all waived their change and cancellation fees on flights from North America to Portland. Confirm policies on booking site.
Alaska Airlines, Alitalia and LATAM Airlines do not allow booking a middle seat on flights from North America to Portland.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from North America to Portland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Portland from North America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Portland with an airline and back to North America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Portland from North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Friendly people."
Pros: "No delays"
Cons: "nothing to speak of"
Cons: "Gate at Seattle airport was crowded. Not airlines' fault but it was tough to navigate Seattle airport."
Pros: "The ride was very smooth.attendants were very friendly and helpful."
Cons: "Well I don't like take off or landing but nothing anyone can really do about that.i don't like sitting in the middle seat I feel blocked in."
Cons: "Pls change te aircraft. bombardier q 400 is an old plane model and it is very scary. I will not go this route with Alaska if they don't put another aircraft sorry...I like Alaska ..."
Pros: "We arrived home early."
Cons: "Agent wasn't there so we couldn't get off plane. But we were early so no problem."
Pros: "almost everything"
Cons: "there was a last minute gate switch. not sure why that happens."
Pros: "I arrived early"
Pros: "Boarding outside was different."
Cons: "Too small to handle the most basic of carry on luggage. Not enough communication about turbulence."
Pros: "Flying home"
Cons: "Boarded late and sat on the plane for awhile. Also should be embarrassed that all they can spare fir a snack is a miniature bag of pretzels"
Cons: "Late late late"
Cons: "Landing took forever, stearing on plane malfunctioned, worst experience of my life"
Pros: "The steward."
Cons: "most uncomfortable I've sat in"
Cons: "I checked a bag and an small animal kennel that was empty. When I got to my destination, the kennel did not arrive. They could not locate it, but said they would have it delivered to my home the next day and they would give me some coupons. When it did not arrive the next day, I called and they said they could not find it. I explained that I had flown back to move the rest of my belongings and my cat and not having the kennel was now causing me to buy another. The agent said they would reimburse me for buying the new kennel, but I would have to call and get the number and submit the receipt. I understand they need proof, but I never received the coupons and don't feel I should have to jump through hoops due to their error. They should have reimbursed me for the $25 I paid to check the kennel and paid for a new one. Why would they think I would want coupons for an airline that could not keep track of one piece of luggage?"
Cons: "When we got to Seattle the Old shuttle plane we were supposed to board broke down as we were about to take off. I'm never flying with Alaska Air."
Pros: "We arrived early!"
Cons: "TV screen didn't work at all."
Cons: "The ventilation system wasn't working it was super hot and super uncomfortable!"
Pros: "No waiting"
Cons: "Kid screaming"
Cons: "US Customs was very rude."
Pros: "Comfortable seating"
Pros: "Everyone was very nice and wonderful to my 2 and half year old."
Cons: "I didn't get much help from the stewards with my car seat and my bags. I struggled to get the seatbelt through the car seat. I guess it's not in the stewards job description. And only pretzels for a snack! What happened to peanuts! Need some protein to stave off hunger."
Pros: "All real good price"
Pros: "Kindness of staff, cleanliness of craft."
Pros: "The gate was easy to find, the staff was sweet, and we arrived in Portland within an hour and 15 minutes!"
Cons: "I wish they gave better snacks than pretzels."
Pros: "Plane was clean, Mediterranean snack box tasted great and my Jack on the rocks was almost perfect. Put it in a real glass and I'd feel like king of the world."
Pros: "Over all Alaskan airlines does a great job."
Cons: "The boarding process was very sloppy. The boarding person made very little to no announcements regarding boarding procedures. He then made everyone who had lined up in general boarding line exit the line and then finally turned on the sign that said preferred boarding. Then the same thing happened again. He could have saved all of us and including himself lots of frustration if he had just made an announcement regarding the boarding process with directions when he was about to start boarding. Everyone was left without clear directions. Big let down to start my experience with Alaskan airlines."
Pros: "We left early and arrived early."
Cons: "Vents were weak. Way too warm."
Pros: "Peope were helpful and friendly."
Cons: "I have habit of resting my elbows outside of the area boundaries of any chair I sit in. It is startling how many times, by surprise, my elbow was momentarily caressed by the buttox of a beautiful woman walking toward the front of the airplane, just back from the restroom. I don't fly much and it was cracking me up. I was trying to focus on a book."
Pros: "They gave me two teabags because I like strong tea. Nice people!"
Pros: "Clean, comfortable and friendly."
Pros: "The price was right, so I chose this airline I'd never been on. Let me tell you, it was the finest flying experience I've ever had. I wish they would fly everywhere, because then we'd be done with the brutal shafting Delta and American and even United dishes out on the regular. Comfortable, friendly, accommodating (usb and AC ports on every seatback), and laid-back, it was perfect. I mean, perfect. AND we got there early."
Cons: "I didn't like sitting there and comparing them to all the other airlines I've ever flown with, because Alaska puts everyone else to shame. It was a positively joyous experience."
Cons: "Late boarding"
Pros: "Plane was newer"
Cons: "Seat did not recline"
Pros: "Everything about the team was nice."
Cons: "Nothing not to like"
Pros: "Easy boarding, polite people"
Cons: "I didn't get TSA pre applied--I associate this with buying the Alaska airlines ticket through Delta. They merged my first and middle name into a single long name that TSA didn't recognize."
Pros: "I loved the staff and the quickness of flying and boarding. Everyone was very polite and satiafactory to me."
Cons: "There was a malfunction in some electronic computeres on the way home that left us sitting at the airport on the plane for about fifty minutes. And i had to get back to go to work at midnight."
Cons: "It's too packed in the main cabin lose a vertical row so there is more space. It's just overwhelming"
Pros: "The friendlines of absolutely everyone I encountered from check-in to arrival was stellar and made me feel less worthless than I feel every second of this miserable existence."
Cons: "My seat was uncomfortable with the cushion being hard"
Cons: "The in cabin temperature was a bit cold."
Pros: "My window seat"
Cons: "No usb to charge my phone. It died while I was getting some awesome pictures."
Cons: "My seat did not recline"
Pros: "Flight was fine"
Cons: "3 hour delay sucked."
Pros: "The crew was generally nice to me and my emotional support animal (dog). The people checking in my bag were friendly."
Cons: "If you are traveling with an emotional support/service animal-make sure to include the breed and approximate weight of the animal in the "additional details" on the online form you have to fill out. They don't ask those questions but then need it to process the request. Call times are 90+ mins."
Cons: "Other than back to back late flights it couldn’t get any better."
Pros: "The crew was pleasent and brought me an OJ when I requested even though they had finished serving."
Cons: "There is ZERO leg room! I am not tall, I maybe had 2 inches to the seat in front us. The recline is a joke, not even 2 inches. Cannot reach bag under the seat due to no room!!"
Pros: "There was no food or entertainment, but that wasn't expected. Why can't we put NA for those items in the ratings?"
Pros: "The pilot let us know what states we were flying over"
Cons: "It was hot in the airplane. Very little air was coming through the vents. There was no leg room and we were all cramped. It felt claustrophobic."
Cons: "Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight"
Cons: "My knees knocked into the sweet/ no legroom"
Pros: "Everything was easy."
Cons: "All the extra charges for luggage and seating. Total rip off! Not flying with Sun Coutry next trip. Very disappointed."
Pros: "Staff were nice"
Cons: "SunCountry has clearly moved into the cattle car airline category. Most uncomfortable flight I’ve had in a long time."
Pros: "Crew was excellent"
Cons: "Seats are uncomfortable and small."
Cons: "Flight was severely delayed causing me to incur additional travel expenses and diminish the time at my destination with family. Additionally when I found other flights on multiple airlines that would help me keep my plans on track, Sun Country would not entertain any of it. Their response was they do not have partnerships with other airlines (a common practice when I have travelled, United, Delta, and the delay or cancellation is their fault) What kind of airline or company squanders such an opportunity to not only put its best foot forward, but doesn't work with their fellow business community."
Pros: "Plane was nice and magazines good. Crew was efficient and got beverages to us fast"
Cons: "Paying extra after purchasing ticket for seat “upgrade” , late boarding and man in front of me reclining seat into my lap . Keep bumping my reading material as I read. Aisle width also narrow. Was constantly bumped as people passed to get to bathroom"
Pros: "We enjoyed the entire experience"
Pros: "Direct flight"
Cons: "No snacks stingy on the drink and carry on baggage fee"
Cons: "Didn’t like paying $25 for each luggage. Didn’t assign our seats together. No entertainment, no complimentary snacks. Assigned seat belt faulty."
Cons: "the baby next to me"
Pros: "That I got to my destination safely and on time."
Cons: "There were two people working Sun Country desks so I almost missed my flight. Flight attendants were cranky. No food offered and I don't think they recycle. No blankets offered anymore and it was very cold. Worst thing - I jumped through all the hoops so my small bag could be carried on instead of checked, and I then had to pay $40 to carry on instead of the $25 to check."
Cons: "Baggage fee for carry on"
Pros: "Very smooth professional and affordable"
Cons: "Took over an hour in the baggage check line in MSP Not a smoothly run operation!"
Pros: "The plane wasn’t full so there was room to stretch out."
Cons: "The plane was 2 hours late in taking off - no problem for me but I’m sure there were others who may have missed connections or had relatives/friends inconvenienced by this delay."
Cons: "paid too much for this flight for how terrible it was. not even sure why i fill out these survey's, Sun Country doesn't do anything about my complaints or even send a follow up e-mail."
Pros: "Staff were great."
Cons: "Drink choices advertised were no longer available for either flight"
Pros: "The lack of free food."
Cons: "The name of the airplane. Next time they should give it a name like The Jolly Roger."
Pros: "Good prices, nice staff"
Cons: "Way too hot on the plane. THE WHOLE TIME."
Pros: "Had a great flight, on time and no issues."
Cons: "Had problems getting checked in from home but easily resolved at the airport."
Pros: "Spacious plane, seating was comfortable, clean, attendants were very helpful and the Terminal as well, they went above and beyond to assist me."
Cons: "No kiosk Main entrance at PDX"
Pros: "Crew was great! It was a great price for a direct flight."
Cons: "Gate agent /check in agent appeared grumpy. A snack would have been nice."
Pros: "I reallly liked the comfort. Plenty of room in overheads even though the fight was full. Crew delivered right away and provided good service. Great comfort."
Cons: "No wi-if and too expensive for the quality of the video players. No healthy food choices."
Pros: "on-board entertainment option of hand-held device for movies and tv, though I didn't use that."
Cons: "I was sleeping so didn't have food/drink, can't comment on that aspect"
Pros: "I really appreciated the maturity of the flight attendants. They were extremely pleasant, poised, and helpful. Experienced. They made the flight most comfortable. The seats fit well and were not so cramped, like other airlines I've travelled on. Kudos to Sun Country for hiring older employees and making travel pleasant again. Greatly appreciated. As a result of this very good trip, I have recommended SunCountry to several people. Keep up the good work"
Pros: "Never had a bad experience on Sun Country. Had plenty of horrible experiences on the majors (talking about you, Delta and United). Pleasant flight, nothing fancy. Unlike Spirit, there's reasonable leg room, and your seats actually recline."
Pros: "Plane was prompt and on time. Crude was friendly and accommodating of snack requests. Overall a nice experience."
Cons: "Price could always be better but this was a pretty good deal so this isn't really an issue."
Pros: "Overall it was mostly a good experience."
Cons: "We were skipped for a drink refill and it's always annoying to have a cup with mostly ice."
Pros: "Mostly on-time. I got TSA pre-checked, no hassle with the shoes & little bottles of liquid. I swapped seats with an unfilled seat, giving more room to the family originally beside me & myself as well."
Cons: "No Diet Dr. Pepper in Terminal 2 (Hubert Humphrey) airport"
Pros: "Smooth flight, early arrival despite a late departure."
Cons: "No peanuts? :)"
Pros: "Things were on schedule for the flight so got to my destination on time."
Pros: "I like the customer service and the refills on the drinks. Threat was the best."
Pros: "My husband and I got to sit together/ everything was on time/ everyone was polite"
Pros: "Overall, everything was fine. Can't rate food, crew, entertainment because I didn't use them. You really should have N/A ratings so I didn't have to rate them all 1 star."
Pros: "Liked that it was direct flight"
Cons: "Made reservationn on February for flight in June. No seat assignment until I approached boarding area and attendant took my boarding pass and said i would be assigned seat. I was asigned seat and was able to board in advance of geneal boarding but I don't understand why seats are not able to be chosen when reservations are made that far in advance. Price of adult beverage higher than other airline I frequently use."
Pros: "excellent flight--On time."
Pros: "1st class is solid....warm cookie...yum! Great service!"
Pros: "Width of seats and the leg room."
Pros: "I was running late and they accommodated to me. I didn't get food or use the entertainment on the flight so that is why they are ones."
Pros: "I seriously really like your crew."
Pros: "The crew was very responsive, attentive and kind. The pilot kept us informed as things caused delays. I lucked out and got a seat that was close to the front of the plane, even though it was in the middle. I was expecting to have no free beverages including water and thought there might not be food service at all, but there was. I got a good price for round-trip, non-stop flight."
Cons: "The check-in process was anxiety producing. I'm used to getting an email reminding me to check-in. When I checked in online I went all the through the process including picking a seat and paying for one bag. At the end it told me there was an error and I was not checked in and would have to check in at the airport. When I called the airline the person was informed and helpful. However, I learned that i should arrive 2 hours before my departure time and that the check-in desk would close 45 min before the flight and I would then not be allowed to board if I had not checked in (even if I was standing in line waiting). It was alarming that I learned this accidentally. Finally the flight took off late and there were many empty seats, but the crew did not inform us of that."
Pros: "Comfortable seats with lots of leg room and friendly flight attendants"
Pros: "Non stop flight Nice crew Good pilots"
Cons: "No Wifi No place to plug any devices in."
Pros: "Fast boarding"
Cons: "No real headrests on the seats. Not very comfortable."
Pros: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Cons: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"
Pros: "We didn’t crash and die. That’s the only positive."
Cons: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."
Pros: "Nice stewards"
Cons: "Gate agents crabbie"
Cons: "It was cramped; it wasn’t overcrowded."
Cons: "You were out of earphones"
Pros: "We were allowed to board early with my father, who is disabled."
Cons: "Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs."
Cons: "Inflight Wifi was spotty"
Cons: "Checked baggage untimely, causing me to miss the train"
Cons: "Cabin temperature"
Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."
Cons: "Less boarding groups"
Pros: "Not much"
Cons: "Seats that worked"
Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."
Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."
Cons: "Such tiny seats."
Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"
Pros: "The helpful steward"
Cons: "The bumpy ride"
Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."
Pros: "The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag."
Pros: "Comfortable seats, good legroom."
Cons: "Not enough coffee for breakfast."
Pros: "Seats were comfortable enough"
Cons: "They force you to get to the airport really early."
Pros: "Food and entertainment were great"
Pros: "I slept the entire duration."
Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."
Cons: "Too cold, even with air off above me."
Pros: "All good, except poor prep on food"
Cons: "As above"
Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."
Pros: "Good connection"
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "All connections-smooth"
Cons: "Only airline we flew that didn’t have pre boarding for families with small children."
Cons: "There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb."
Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."
Pros: "Wi fi did not work."
Pros: "They were on time"
Cons: "The A321 had the most cramped seating I've ever experienced. The video in the seat back didn't work properly going or coming back. Boarding was slow. I don't know why they don't load the rear seats first so you don't have to wait for everyone ahead to secure their carry-on luggage. If they didn't charge so much for checking a bag there wouldn't be so much carry-on baggage"
Pros: "No surveys"
Cons: "No surveys"
Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"
Cons: "No complaints."
Cons: "Late departure. Seats were double booked. Had to delay again to sort it out."
Pros: "Nothing unexpected happened"
Cons: "Booked flights together yet sat apart.. kid kicking back of away just uncomfortable"
Cons: "Small narrow seats"
Cons: "Terminal at LAX requires a bus."
Pros: "Arrived 25 min EARLY for a change!"
Pros: "Friendly service"
Cons: "Better snacks ...maybe nuts"
Pros: "Staff was very nice"
Cons: "Flight delayed, again. Blankets smelled molding or worse."
Pros: "We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back."
Cons: "The boarding process"
Cons: "The seat that don’t recline have a very poor posture to begin with. Flight was delayed and didn’t depart for a while."
Cons: "The size of the seats"
Pros: "Delayed, rude staff"
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Pros: "Good flight."
Cons: "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all"
Pros: "Not much."
Cons: "The flight was delayed. The in flight entertainment didn't work on my iPad. Apparently I needed the United app. It would've been nice to have been notified of that before I got on the plane."
Cons: "Poor services and customer support"
Pros: "Overall service"
Cons: "Couldn't sell us snack during regular service (we were at front of economy cabin) and had to wait to almost end of flight."
Pros: "Our flight was 20 minutes lite but the flight crew was Great at letting us know what was going on."
Pros: "Without letting me know to a bad one where I had no empty seat next to me I looked to my original seat was given to someone else"
Pros: "Fast flight, friendly crew"
Cons: "The gate changed, the United App did not update and we did not look at the flight status board upon arrival as we were relying on the United App. Ran all the way to the 'old' gate (90) only to realize b/c we heard something over the loudspeaker about a flight to Portland at Gate 60 (we had just landed from IAD right near that gate). Looked at the board and realized the gate had changed, had to run all the way back to the other gate and it wasn't boarding yet. When I mentioned all this to the gate agent, she told me i should have checked the board & refreshed my app...i refreshed my App 6 times and it still didn't update - i'm not an idiot but she made me feel like one. She had no sympathy and was not nice or helpful. When we got on the flight, realized it was empty and we were sitting WAY in the back when there were plenty of open seats, so we moved up thank God!"
Pros: "Crew was very friendly"
Cons: "Seats even smaller than I thought they could even go. Nickel and dime for everything, flight was delayed and just overall very mediocre."
Cons: "1. The flights within the US and Canada was delayed. 2. The United Airline staff in San Francisco told me to pick up my luggage when I get to Seattle despite of the fact that my final destination was Vancouver. I questioned the staff about this ata this seemed odd, but he insisted that I pick up my luggage in Seattle. Upon arrival to Seattle I went to the baggage claim area to find out that my luggage was already put through to the connecting airline to Vancouver. This resulted in me having to go through a long line of passengers to do all of the security checks again to enter the international airport gates. This almost resulted in me missing my connecting flight to Vancouver. The only saving grace was that the flight was delayed by another hour. 3. Changes made on my connecting flights were only given to me during my check in at Auckland. My previous booking was Auckland -San Francisco - Portland - Vancouver. The boarding pass I was given in Auckland omitted Portland and was changed to Seattle. I was never informed about this by United Airlines. 4. United Airlines website NOT allowing me to log in using my e-mail."
Cons: "I hate the apps for entertainment- it's so chintzy in comparison to Delta that has the nice the on the back of the chairs. Seats so cramped"
Pros: "the crew on the flight, so nice and funny"
Cons: "the time it took to board and take flight"
Pros: "N/A due to them rerouting my itinerary."
Cons: "N/A due to them rerouting my itinerary."
Cons: "Never got to do this flight because of the previous flight which is reviewed below: My seat was broken and wouldn't stay in upright position. This really pissed off the passenger behind me. Crew kept telling me to put my seat upright, I kept having to tell them the seat was broken. Old airplane with no in-seat entertainment. they advertise on the seat that you can watch all their entertainment content for free, but then you have to pay for wifi to watch so it's not free then, is it? Every movie or show requires "additional software" so you have to purchase internet to do the download. This is an 11 hour flight, I would have appreciated being able to watch a movie or something without forking out $30. Flight was delayed, so we were low on time to make our connection. I asked a flight attendant twice if we could get help deplaning early or at least get moved up some rows since we were in the very back of a 747 (there were plenty of vacant seats). They said no, and told us that customs would only take a minute and that the other united flight knew we'd be coming and would wait. I don't usually fly united; other airlines typically will actively take steps to help (like moving connecting passengers to the front shortly before landing) if they are the cause of the delay. Customs had only one agent working and we were pretty much last in line so that process took over an hour. Just moving us 10 rows forward before landing would have made all the difference because our connecting flight closed its doors and taxied for takeoff less than 5 minutes before we arrived. They had some united employees guiding and directing a couple of passengers that were going to be late for a connection to LAX, but no help for those of us connecting to portland. Customer service didn't even offer a verbal apology. Last time I flew with united, I also had a terrible experience for different reasons. I did not intend to fly united for this flight, but I purchased tickets through and for Lufthansa, and this flight was regrettably operated by united. Another thing I don't like - the food was horrendous. It was a breakfast sandwich that was advertised as "hot and fresh" on the packaging but was served straight from the refrigerator. I was in the middle seats with one person to my left and two people to my right. Everyone took only one bite and threw away the rest. Just don't bother serving the food if it's going to be that bad, it's very wasteful. I always appreciate a hot towelette after a long overnight flight. United offered no such thing which was a first for me. Regarding boarding: they called us all up to line up in boarding groups and then we had to stand in line for 65 minutes. I have a bad back and had to sit on the carpet to avoid being last in line and not having space for my carry on bag. Would have been nicer if they would have just let us sit in the chairs at the gate in comfort until they were ready to board."
Pros: "Direct flight"
Pros: "The crew was very nice and polite. Service was prompt and excellent"
Cons: "Excessively long layovers. I came home with 3 broken ribs and had to endure a 11 hour layover in Japan and another 6 hour layover in San Francisco."
Pros: "The helpfulness of the representative at HNL."
Cons: "Last minute 17 hr "delay" Screwed out of an entire day in Hawaii. Dream vacation ruined. No car, no hotel, no time to see Honolulu. Awful."
Cons: "Over an hour half late getting home, the flight was delayed again."
Cons: "Delayed by 6 hours"
Pros: "The crew and flight staff were friendly and professional."
Cons: "The seats are very narrow and crowded and the seat backs do not go back far enough to provide any additional comfort. The 1.5 hr flight only had peanuts or pretzels for a snack"
Pros: "The crew was nice on the plane"
Pros: "Staff was still rude, no this isn't a like. I know"
Cons: "Rude staff, didn't have experience handling the disabled, had no sympathy for the delayed flight. "It's things that happen from time to time sir""
Cons: "3 hours delayed... for reasons unknown"
Cons: "Despite having made the reservation over a month in advance, my partner and I weren't assigned seats and ended up in different rows--both in middle seats that did not recline. Flight was significantly delayed."
Cons: "Bad cancellation policy. I would've been charged over $200 to cancel a single leg of my journey (no other changes or add'l flight). Would not do business with United again."
Cons: "I was just disappointed that this leg of my trip my seat didn't have an outlet to charge my phone like my first flight. My phone was very low on battery life so that annoyed me. Your planes are older looking than some other airlines I take."
Pros: "Economy+ seats were very nice. Gates were close."
Cons: "Having content viewable on your app is fine, but finding out last minute that for some reason your device doesn't work with the system is annoying. There didn't seem to be any food or drink service, which was odd."
Pros: "Crew was great even on overnight flight"
Pros: "Very kind and curtious flight attendants to and from my destinations. Great service! Wouldn't hesitate to plan future flights with United again."
Cons: "I had no complaints or dislikes."
Pros: "Same as above...was put on a direct flight on Alaska. Luggage arrived later in Portland but delivered professionally to my home that afternoon."
Pros: "Loved that the steward did everything possible to make sure that my service animal and I were completely comfortable for the flight."
Cons: "When I checked in the attendant tried to charge my service animal as a pet, even though I called in advance to let united know I was traveling with my service animal."
Pros: "Professional staff"
Cons: "Last minute gate change no notification. Plane was filthy even with 25 minute boarding delay, air coming from the supposed fresh air was full of lubricating oil smell. Seat would not recline as a disabled passenger with ruptured discs in my neck and back, this was more than an inconvenience it was very painful. At 6foot 2 inches tall my legs did not fit between the seats, plenty of foot room not enough space between rows. Miserable is an understatement the pain from the flight will certainly be very real for days after. Never United airlines again I will campaign against anyone flying United airlines!!"
Pros: "On time and people nice"
Cons: "Everything. Very good"
Pros: "United always is superior to other Airlines once up in the air"
Cons: "We flew standby and United had problems with their first flight to Portand from San Francisco causing an overbooking situation. This the second time this year I have experienced this problem We literally were the last two people on the flight and it was very stressful as were meeting other family members to drive up to Seattle."
Cons: "I am 6' 5" and my wife is 6' and we are both thin. She had the middle seat and I had the window. There was not enough leg room and we were squeezed in shoulder to shoulder. This was for the flight from San Francisco to Portland."
Cons: "Our flight was delayed 3 hrs due to lack of maintenance of the plane and we had to all get off to wait for the next one. It was also overbooked."
Pros: "Flight attendants were great, all smiles and very kind."
Cons: "The United staff at the gate desk were terrible. Very rude, unwilling to take care of customer requests or even try to show any customer service."
Cons: "It was delayed by 3 hrs"
Pros: "Eplenty of leg room. Very nice flight, no complaints,nothing I didn't like"
Cons: "Yea the tsa precheck was not being able to put on my boarding pass. Hooked me again ."
Cons: "Took almost two days to get from Chicago to Portland"
Cons: "Awful awful awful"
Cons: "In my own ignorance I booked with Frontier, believing that I was getting a good deal, so I suppose it was my own fault for the experience I had. $40 each way for carry-ons, $2.99 for a can of sprite, and being packed into seats like sardines really made me rethink ever flying with Frontier again. My mistake."
Cons: "I've never experienced seats they were so uncomfortable."
Cons: "Seats didn't decline"
Pros: "I got a great deal on Kayak but after taxes and carryon fees it was not a super deal."
Pros: "It's hard to enjoy any part of the experience when it's uncomfortable."
Cons: "There isn't any room on the plane. Very uncomfortable. I recommend using roomier plans on flights exceeding an hour."
Pros: "No food was purchased and there was no entertainment. Seats are for a small person."
Pros: "Changing the gate within 24 hrs is not acceotable!"
Cons: "The seats are very uncomfortable and don't recline."
Cons: "Late and cramped"
Pros: "Sat on the wing, legroom"
Cons: "That I wasn't able to go home for 3 more days."
Cons: "Departed over an hour late"
Cons: "Lost wallet on plan, reported it to lost and found in both Denver, frontier, and Portland. No response or food thru."
Pros: "Staff was very pleasant"
Cons: "Didn't like having to pay for drinks and snacks. Think about someone who doesn't have a credit card or debit card. Makes it really inconvenient if ur hungry or thirsty"
Cons: "Over an hour late getting in to Denver. Waited for 30 minutes for make bag as well"
Pros: "see above lucked out w free seat between on this leg"
Cons: "see above"
Pros: "Nice Staff! Cheap"
Cons: "Upon check in was required to pay $40 for carry on. Boarding delayed by one hour.Take off delayed by 20 minutes. No refreshment service unless paid for."
Cons: "flights were more than 2 hours delayed without any explanation."
Pros: "One hour late."
Pros: "Almost everything . . . The people were all great. Thanks for the special help with wheelchair assistance when I de-planed in Denver. I didn't even ask. They offered."
Cons: "Don't like the " no frills" aspect of having to buy a soda or coffee. This is new to me since I flew last."
Pros: "Not much of anything"
Cons: "Add on pricing is outrageous"
Cons: "it's 2 am and we're still on the ground in Denver. maybe we can get a free bottle of water?"
Pros: "See above"
Cons: "See above"
Pros: "Plenty of overhead space available. Just enough legroom. A good economy airline."
Pros: "And they don't even lean back?!"
Pros: "Flying through the air"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Delayed by half an hour without clear reasons"
Cons: "Sat on the tarmac at 11:30 at night because a plane(maybe the only one in the airport!) was in the gate we needed(?) to use! Come on...rent another one!"
Pros: "I will never fly Frontier again if I can fly another airline.. They are nickle and diming you to death. Come on a $1.99 for a Coke. The seats need more padding and the seat do not recline. I can't anybody wanting to fly that airline."
Cons: "Even carryon luggage was expensive."
Cons: "Delayed and stuck away from gate due to maintenance issue"
Pros: "Quick boarding"
Pros: "Good service & friendly."
Cons: "Arrived early but sat on the plane for 20 minutes."
Pros: "Newish Airbus nice to see"
Cons: "Carry on $ threats, Seating discomfort and drink pushing NOT cool"
Cons: "Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to."
Pros: "It was early"
Cons: "Too crammed in. No tvs anymore"
Cons: "$60 fee for carry on is ridiculous"
Pros: "The staff."
Cons: "Paying for a seat. I think that sucks! You get your airfare, then you charge for a bag, now you want more for a seat! What the heck? Nothing included, nothing!!"
Cons: "It never happened."
Cons: "BEWARE OF THE CARRY ON FEE. Apparently that's not included in the booking fee. An extra $60 at the gate. Please, Frontier-- if you're going to have this fee, ADVERTISE IT BETTER. I ordered through Kayak and would have appreciated knowing that through them."
Cons: "Extra 40.00 for a carry on.... Buyer beware"
Cons: "Plane was late"
Pros: "No frills flying but it was fine. It was completely clear at booking and online check in that it costs for carry on bags."
Cons: "The extra $100+ to bring one small bag and have a seat. Especially when advertised as $40 one way. Cost $350 round trip in the end."
Airlines flying from North America to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Portland
Masks required on board, masks provided on flights from North America to Portland
Social distancing seating
Middle seats unavailable to book on flights from North America to Portland
Testing for antibodies, testing for symptoms for flights from North America to Portland
Waiving of change fees. Search flexible flights from North America to Portland