Significant unexplained delay in boarding caused me to nearly miss connecting flight. Cabin crew was helpful in expediting deplaning and gate notification .
Super narrow seats, no in flight entertainment for long direct flight and limited snacks of 1 packet of cookies. Nice crew and patient staff.
Sort flight, helpful staff. A special thank you for allowing me to board early, I'm almost ninety and I have problems lifting , was able to get done. Thank You
Was OK but my seat was way in the back(on a premium economy itinerary)
It was about as poor as it could be!!! Delayed not once but multiple times
The inside of the airplane was to cold and there was condensation dripping down on me. We were late taking off from Portland to Medford and I was miserable.
The flight left almost an hour and a half late because Alaska Airlines didn’t have anyone there who was qualified to drive or tow the airplane from its overnight parking spot to our gate. Because of that debacle, MANY passengers, including me, missed our connecting flights.
I have a good impression with the staff's friendliness and helpfulness and with the confort.
We missed our connection in SFO What more would you like to hear? You changed our Rez It sucked We spent the night in a hotel Not Good
On the way back the isle seemed more narrow. Kept bumping into people's arms and smaller seats.
Flew in first class. It received service and attention that would be considered poor even by economy standards.
The internet was spotty and I was unable to watch any movies on my iPad; the flight was fine otherwise
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
The plane was very warm the entire time, despite my vents being open. Additionally, we didn't have internet on our personal devices
Flight was suspended mid air for over 1 hour and it was late
The crew on this leg continue to be extremely helpful with my wife’s mobility issues. They also came by many many times to ensure we were comfortable and had drink some food.
The Pilot was one of the best I've had, very informative about turbulence and got us to our destination early
I liked the cleanness in the bathroom and good crew on board and at boarding gates. There was no Hindi (Bollywood) movies. The entertainment can be improved as it is one of the worst one I saw when I compared it with other airlines. The Mumbai to Amsterdam flight did not have any food for my family which does not contain eggs in it though we have selected “Hindu Asian vegetarian meal”
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
I especially enjoyed having a lightly packed flight which enabled me and my wife to occupy a three seat area with nobody in the middle seat.
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Staff were good. My seat was in need of repair, but for a short flight was not problematic. Usual basic snack and drink setup that you'll find on any US carrier. Over, a decent, basic flight.
I will never book a flight through Cheap fare. They booked me from Portland Main . And would not give me a refund, so I bought 2 tickets one for 299. From Portland Main to ORD. Then I had to buy a ticket from Oregon PDX to ORD that was another 440. So Just so you know they even told me it was there fault but no refund. Bad bussniess. I did inform United but they said they couldn't help me due to the fact I booked through Cheap Tickets. Never again. And I'm spreding the word. I let everyone know at my 50th class reunion
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
Clean and plenty of room for handbaggage. Leg room was cramped compared with the 777 from Frankfurt.
they made me check my carryon. There was space in the overhead bins.
Cramped and uncomfortable seats. Not enough room for 6’2” person such as myself.
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
My seat was double sold, so It had to be sorted before I could board. No wifi entertainment, it was offline.
Hate it. They do not provide any food or drinks during the flight, unless you pay. They also charge a ton of money to bring a carry on bag. And their customer service is the worst. I will never fly with them again.
The money you save flying volaris is not worth it
Unfortunately it was not a good flight got canceled had to be at the airport all night long to get a different flight to another airport my first flight with Volaris was very bad. Poor services
In Mexico charges too much for my luggage and I ask for help and nothing one lady she just disappeared 😡😡😡😡😡never going to fly there
Better communication about delayed flight. I am thankful for a small credit for late flight.
Terrible. And they charged over $400 just for luggage. And threatened that I would loose my flight if I didn’t pay. So I didn’t have another choice but to pay.
I got to where I needed to go quickly. There were no amenities. And the seats were painful.
The flight was delayed an hour and a half, and they would not update the board on when the flight was supposed to take off. Once the plane arrived, they started the boarding process before the plane was even ready for the passengers so we had to wait another 45 minutes on the tarmac while we waited for the plane to be ready for us. In my opinion, there is no point in starting the boarding process when you are not ready to board the plane. This just causes a crowded gate with everyone from zone one and zone two standing up going nowhere.
My experience was good. But it seems that every time I go on Volaris the plane is always full, not sure if because the price is cheaper. And the flight attendants kept hitting my shoulder every time they walked by the aisle with their food cart. I’m 6’4” so I barely fit in the seat next to the aisle. Plus the seat was defective. I had a hard time raising the lever where I rest my left arm. I tried calling the flight attendant 3 times if she could assist me but she was too busy talking in the back with her fellow flight attendants. Finally after 20 mins she looked my way and she too struggled to fix the problem but she finally raised it so I could get out of my seat.
